Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
Sign In Create an Account Dell Financial Services Premier Sign In Partner Program Sign In
Contact Us

Your Dell.com Carts

PowerProtect Data Manager 19.16 Cloud Disaster Recovery User Guide

PDF

Cloud DR in PowerProtect Data Manager known issues

Review the following known issues that are related to Cloud DR in PowerProtect Data Manager.

Successful Cloud DR update operation incorrectly indicates "Failed" in System Jobs window of the PowerProtect Data Manager UI

After a successful Cloud DR update in PowerProtect Data Manager, the System Jobs window incorrectly displays a "Failed" error message for the update operation under Errors in the Details pane.

Cloud DR protection policy creation fails after Smart Scale Mobile Storage Unit (MSU) migration

Cloud DR protection policies that are created with the migrated MSU fail with the following error: 

Create CDR stage in policy failed with error: 500 : "{"message":"Cannot connect to different PowerProtect DD System once the remote servers are connected.","status":null,"code":500}", Please verify that Cloud Disaster Recovery Addon and Server are up and running

Cloud DR protection policies that were created before MSU migration continue to work properly after MSU migration.

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\