OS10 Enterprise Edition User Guide Release 10.4.0E(R3)

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Set contact information

Configure contact details in SupportAssist Company mode. You can set the name, email addresses, phone, method, and time zone. SupportAssist contact-person configurations are optional for the SupportAssist service.

  1. (Optional) Enter the contact name in SUPPORT-ASSIST mode.
    contact-person first 
                                           firstname last 
                                           lastname
                                        
  2. Enter the email addresses in SUPPORT-ASSIST mode.
    email-address 
                                           email-address
                                        
  3. Enter the preferred contact method in SUPPORT-ASSIST mode.
    preferred-method {email | phone | no-contact}
  4. Enter a contact phone number in SUPPORT-ASSIST mode.
    phone primary 
                                           number [alternate 
                                           number
                                        

Configure contact details

OS10(config)# support-assist
                                 OS10(conf-support-assist)# contact-company name Eureka
                                 OS10(conf-support-assist-Eureka)# contact-person first John last Smith
                                 OS10(conf-support-assist-Eureka)# email-address abc@dell.com
                                 OS10(conf-support-assist-Eureka-JohnJamesSmith)# preferred-method email
                                 OS10(conf-support-assist-Eureka)# phone primary 408-123-4567
                              

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