Dell Configuration Guide for the S4048–ON System 9.14.2.5

Viewing SupportAssist Configuration

1. Display information on the SupportAssist feature status including any activities, status of communication, last time communication sent, and so on.
   EXEC Privilege mode
   show support-assist status

   DellEMC#show support-assist status 
   SupportAssist Service: Installed
   EULA: Accepted
   Server: default
       Enabled: Yes
       URL: https://stor.g3.ph.dell.com
   Server: Dell
       Enabled: Yes
       URL: http://1.1.1.1:1337
   Service status: Enabled
   
   Activity                 State    Last Start                Last Success
   -----------------------  -------  ------------------------  ------------------------
   core-transfer            Success  Feb 15 2016 09:43:41 IST    Feb 15 2016 09:43:56 IST
   event-transfer           Success  Feb 15 2016 09:47:43 IST    Feb 15 2016 09:48:21 IST  
   full-transfer            Success  Feb 15 2016 09:36:12 IST    Feb 15 2016 09:38:27 IST
   DellEMC#
   

2. Display the current configuration and changes from the default values.
   EXEC Privilege mode
   show running-config support-assist

   DellEMC# show running-config support-assist
   !
   support-assist
   enable all
   !
   activity event-transfer
     enable
     action-manifest install default
   !
   activity core-transfer
     enable
   !
   contact-company name Dell
     street-address F lane , Sector 30 
     address city Brussels state HeadState country Belgium postalcode S328J3
   !
   contact-person first Fred last Nash
     email-address primary des@sed.com alternate sed@dol.com
     phone primary 123422 alternate 8395729 
     preferred-method email
     time-zone zone +05:30 start-time 12:23 end-time 15:23
   !
   server Dell
     enable
     url http://1.1.1.1:1337
   DellEMC#

3. Display the EULA for the feature.
   EXEC Privilege mode
   show eula-consent {support-assist | other feature}

   DellEMC#show eula-consent support-assist
   
   SupportAssist EULA has been: Accepted
   
   Additional information about the SupportAssist EULA is as follows:
   
   By installing SupportAssist, you allow Dell to save your contact information
   (e.g. name, phone number and/or email address) which would be used to provide
   technical support for your Dell products and services.  Dell may use the information
   for providing recommendations to improve  your IT infrastructure.
   
   Dell SupportAssist also collects and stores machine diagnostic information, which
   may include but is not limited to configuration information, user supplied contact
   information, names of data volumes, IP addresses, access control lists, diagnostics &
   performance information, network configuration information, host/server configuration
   & performance information and related data (Collected Data) and transmits this
   information to Dell. By downloading SupportAssist and agreeing to be bound by these
   terms and the Dell end user license agreement, available at: www.dell.com/aeula,
   you agree to allow Dell to provide remote monitoring services of your IT environment
   and you give Dell the right to collect the Collected Data in accordance with Dells
   Privacy Policy, available at: www.dell.com/privacypolicycountryspecific, in order to
   enable the performance of all of the various functions of SupportAssist during your
   entitlement to receive related repair services from Dell,.  You further agree to
   allow Dell to transmit and store the Collected Data from SupportAssist in accordance
   with these terms.  You agree that the provision of SupportAssist may involve
   international transfers of data from you to Dell and/or to Dells affiliates,
   subcontractors or business partners.  When making such transfers, Dell shall ensure
   appropriate protection is in place to safeguard the Collected Data being transferred
   in connection with SupportAssist.  If you are downloading SupportAssist on behalf
   of a company or other legal entity, you are further certifying to Dell that you
   have appropriate authority to provide this consent on behalf of that entity.  If you
   do not consent to the collection, transmission and/or use of the Collected Data,
   you may not download, install or otherwise use SupportAssist.