Dell iDRAC Service Module 5.3.0.0 User’s Guide
Correlation of software events to hardware failures for Microsoft SDS
The event log files for hardware storage pool alerts or events are monitored by iSM with the server storage correlation feature. The server storage subsystem is monitored when Dell storage controllers are used in RAID mode. But in Storage Spaces (SS) or Storage Space Direct (S2D), the server storage subsystem is monitored in a passthrough mode, or the SATA chipset is used to create the storage pool. With this feature, hardware-defined alerts that are covered by the Lifecycle Controller (LC) log and software-defined alerts that are covered by operating system log files are merged, and the alerts are registered in the iDRAC Lifecycle log files.
This feature is installed with the iSM package and will be enabled by default. You can change the preferences in the iDRAC settings. As part of the monitoring, iSM will audit the log files for potential failures and warnings. iSM will embed the SS correlation events on the host to an equivalent Lifecycle Controller event. The SSLCMAP should only reach the Lifecycle log files and SupportAssist alert. You cannot configure the SSLCMAP to any other alert destination in iDRAC .
The following are the prerequisites for S2D log collection:
- The SS event correlation feature must be enabled in the service module page in the iDRAC UI.
- The PII filter must be disabled in the service module page in the iDRAC UI.
| Windows event source—SourceID | Windows event message | Mapped on iDRAC LC log |
|---|---|---|
| StorageSpaces—drivers—100 | Physical drive %1 failed to read the configuration or returned corrupt data for storage pool %2. As a result the in-memory configuration might not be the most recent copy of configuration. Return code: %3 | MessageID : SDS0001 |
| StorageSpaces—drivers—102 | Most of the physical drives of storage pool %1 failed a configuration update, which caused the pool to go into a failed state. Return code: %2 | MessageID : SDS0002 |
| StorageSpaces—drivers—103 | The capacity consumption of the storage pool %1 has exceeded the threshold limit set on the pool. Return code: %2 | MessageID : SDS0003 |
| StorageSpaces—drivers—200 | Windows was unable to read the drive header for physical drive %1. If you know that the drive is still usable, then resetting the drive health by using command line or UI may clear this failure condition and enable you to reassign the drive to its storage pool. Return code: %2 | MessageID : SDS0004 |
| StorageSpaces—drivers—203 | An I/O failure has occurred on physical drive %1. Return code: %2 | MessageID : SDS0005 |
| StorageSpaces—drivers—300 | Physical drive %1 failed to read the configuration or returned corrupt data for storage space %2. As a result the in-memory configuration may not be the most recent copy of configuration. Return code: %3 | MessageID : SDS0006 |
| StorageSpaces—drivers—301 | All pool drives failed to read the configuration or returned corrupt data for storage space %1. As a result the storage space will not attach. Return code: %2 | MessageID : SDS0007 |
| StorageSpaces—drivers—302 | Most of the pool drives hosting space metadata for storage space %1 failed a space metadata update, which caused the storage pool to go to failed state. Return code: %2 | MessageID : SDS0008 |
| StorageSpaces—drivers—303 | Drives hosting data for storage space have failed or are missing. As a result, no copy of data is available. Return code: %2 | MessageID : SDS0009 |
| StorageSpaces—drivers—304 | One or more drives hosting data for storage space %1 have failed or are missing. As a result, at least one copy of data is not available. However, at least one copy of data is still available. Return code: %2 | MessageID : SDS0010 |
| StorageSpaces—drivers—306 | The attempt to map, or to allocate more storage for, the storage space %1 has failed. This is because there was a write failure that is involved in the updating the storage space metadata. Return code: %2 | MessageID : SDS0011 |
| StorageSpaces—drivers—307 | The attempt to unmap or trim the storage space %1 has failed. Return code: %2 | MessageID : SDS0012 |
NOTE:The
Event and Error Message Reference Guide provides information about the event and error information that is generated by firmware and other agents that monitor system components.
NOTE:PPID field is not recorded for alerts corresponding to a storage pool. iSM will replicate these alerts into the Lifecycle Controller log files in iDRAC with PPID as "NA".
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