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Dell EMC iDRAC Service Module 3.1 User’s Guide

Installing the iDRAC Service Module on Microsoft Windows operating systems

The iDRAC Service Module installer for the supported operating systems is available on the Systems Management Tools and Documentation DVD. You can also download the iDRAC Service Module installer from
You can perform a manual or an automated installation using appropriate command-line switches. You can install the iDRAC Service Module through the push mechanism using consoles like OpenManage Essentials (OME).
  1. Browse to SYSMGMT > iSM > Windows , and then run iDRACSvcMod.msi. The iDRAC Service Module ˗ InstallShield Wizard is displayed.
  2. Click Next. The License Agreement is displayed.
  3. Read the software license agreement, select I accept the terms in the license agreement, and then click Next.
  4. Select the Setup Type from the following options, and click Next.
    • Typical – All program features are installed (Requires the most disk space).
    • Custom – Customize the installation by choosing the program features you want to install along with the location (Recommended for advanced users).
      The available options are:
      • Operating System Information
      • Automatic System Recovery
      • Lifecycle Log Replication
      • Windows Management Instrumentation (WMI) Providers
      • Windows Remote Management
      • iDRAC access via Host OS
      • iDRAC Hard Reset
    • NOTE: The following steps are applicable, only if you select the Custom option in the Setup Type window.
    • NOTE: By default, the In-Band SNMP Traps feature is not enabled.
    1. Choose the program features you want to install and click Next. The Lifecycle Controller Log Replication window is displayed.
    2. Specify the location where the LC logs are to be replicated. By default, Typical (Windows Logs/System) option is selected and the LC logs are replicated in the System group of the Windows Logs folder in the Event Viewer. Click Next.
      • NOTE: You can also create a custom group in the Application and Services Log folder by selecting the Custom option in the Lifecycle Controller Log Replication window.
    3. Select the authentication mode to enable WSMAN remotely and also choose to install a self-signed certificate if the authentication certificate is not found. Provide a WINRM port number to establish the communication. By default, the port number should be 5986.
  5. Provide a unique port number to be used by iDRAC access via Host OS feature.
    • NOTE: Provide a port number between the range 1024 to 65535.
    • NOTE:

      If you do not provide a port number, port number 1266 or a previously configured port (if any) is assigned by default.

    The Ready to Install the Program is displayed.
  6. Click Install to continue with the installation. You can also click Back to change the preferences.
    • NOTE: At times, though you have configured OS to iDRAC pass-through channel in the OS log to establish communication with iDRAC, the Communication between iDRAC Service Module and iDRAC could not be established. Please refer the latest iDRAC Service Module installation guide message is displayed. For more information on troubleshooting, refer Frequently asked questions .
    The iDRAC Service Module is successfully installed.
  7. Click Finish.
    • NOTE: On Microsoft Windows 2016 operating system, the iDRAC USB NIC device description is displayed as “Remote NDIS Compatible Device”. No action is required from the user.
    • NOTE: To import the iSM Powershell cmdlets manually, use the following command format: PS> Import-Module< \iSM\ismmod\DCISMPowerShellModule

      Example: PS> Import-Module “C:\Program Files\Dell\SysMgt\iSM\ismmod\DCISMPowerShellModule

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