PowerEdge Servers Error and Event Messages Reference Guide
DIAG—Diagnostics Event Messages
DIAG0000
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Pass.
- Detailed Description
- All Tests passed.
- Recommended Response Action
- OK, life is good.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0111
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 : arg2 exception occurred.
- Arguments
- arg1 = CPU Number
- arg2 = Exception Type
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Issue is on system board. Recommend flash the latest BIOS and retry the diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0112
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 - Machine check exception detected.
- Arguments
- arg1 = CPU Number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Issue is on system board. Recommend flash the latest BIOS and retry the diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0114
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to start application processor(s). :OR: CPU arg1 (ID 0xarg2) did not reach test step arg3.:OR: CPU arg4 (ID 0xarg5) recorded unknown test result 0xarg6.:OR: CPU arg7 (ID 0xarg8) data error at address 0xarg9. Expected arg10.
- Arguments
- arg1 = Decimal
- arg2 = Hex
- arg3 = Decimal
- arg4 = Decimal
- arg5 = Hex
- arg6 = Hex
- arg7 = Decimal
- arg8 = Hex
- arg9 = Hex
- arg10 = Hex
- Detailed Description
- Depends on <Error Reason>. If it is "Unable to start" it usually indicates a software problem. "Cache integrity" could signal a processor cache hardware problem. The other CPU messages could result from hardware or from overheating, if for instance, the fans are marginal or airflow is blocked.
- Recommended Response Action
- Check temperatures in System Health tab for abnormally high temperatures and make sure airflow baffles are properly installed in the system, if any. Check fan RPM in System Health tab and verify actual fans are properly installed.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0115
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU Stress Thermal condition. Limit arg1C, Actual arg2C.
- Arguments
- arg1 = Degrees
- arg2 = Degrees
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Check fans. Check for obstructed air vents. Check for excessive amounts of dust.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0121
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Memory errors detected, but successfully resolved.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- MemRx is enabled and repaired all memory errors that were found. DIMM replacement is optional.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0122
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Memory errors detected. Limit exceeded. Additional errors will not be resolved.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- MemRx is enabled and detected too many errors for safe resolution. Recommend DIMM replacement.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0123
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- UEFI: Memory error detected. :OR: LEGACY: Memory - integrity test discrepancy.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- MemRX not enabled or not supported. Servers UEFI: Power down system and re-seat DIMMS. Retry test and if no error occurs it was a DIMM connection issue. Client LEGACY: Power down system and re-seat DIMMS. Retry test and if no error occurs it was a DIMM connection issue. Check for latest BIOS.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0124
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1, arg2.
- Arguments
- arg1 = Timestamp
- arg2 = Log message
- Detailed Description
- Log message is different for the log type supported by the system. An IPMI log may refer to "SEL", other log types also exist.
- Recommended Response Action
- Depends on <Log message>.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0125
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The event log indicates degraded or disabled ECC functionality. Memory testing cannot continue until the problems are corrected, the log cleared and the system rebooted.
- Detailed Description
- IPMI System Event Log is full for various reasons or logging has stopped because too many ECC errors have occurred.
- Recommended Response Action
- Clear the log and reboot and retest.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0126
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The event log(s) must be cleared before testing can continue.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Clear the log, reboot, and retest.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0131
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Battery - The battery is not installed.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Install the battery but check for debris or damaged contacts.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0132
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Battery - The battery is reaching the end of its usable life.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Replace the battery.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0133
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Battery - The battery cannot provide sufficient power.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Check battery contacts, plugs and cables. May need to replace battery.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0134
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Battery - Charge cycles exceeded maximum limit. :OR: Charger - Charge cycles exceeded maximum limit.
- Detailed Description
- Message "Charger -" changed to "Battery -" in 2/8/2016.
- Recommended Response Action
- Battery health data indicates the maximum number of charge cycles has been reached. Replace the battery.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0135
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Battery - Not a Dell battery. System will not charge this battery.
- Detailed Description
- Thisis a new battery error code that was added when the detection of non-Dellbatteries was added to ePSA.
- Recommended Response Action
- Replace battery with a Dell branded battery.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
DIAG0137
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Charger - Unexpected charge condition detected.
- Detailed Description
- Thisreplaced the older error code of 2000-0135.
- Recommended Response Action
- Charger detection changed state when it was not expected to. Re-run the diagnostic with the charger attached as directed by the test.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
DIAG0141
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Hard Drive - No Hard Drive detected.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Hard drives are not required on all systems so this message is usually a warning. Desktops and Servers: If the system has a hard disk, power down system and check the signal and power connections to it. Rerun the diagnostic. If no error occurs then it was a cable or connector issue.
- Category
- Storage (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0142
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Hard Drive arg1 - S/N arg2, arg3 self test unsuccessful arg4.
- Arguments
- arg1 = Drive Location
- arg2 = Serial Number
- arg3 = DST Short, DST Long
- arg4 = Error Reason
- Detailed Description
- No detailed description available.
- Recommended Response Action
- If <Error Reason> is "terminated" then the disk controller terminated the test so a retry of the test is advisable. Otherwise the hard drive should be replaced. {In the factory, this test type may also be DEFT, in addition to DST Short and DST Long. The "terminated" case should not occur in the field, only in development due to software issues}.
- Category
- Storage (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0143
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Hard Drive arg1 - SMART read command unsuccessful.
- Arguments
- arg1 = Drive Location
- Detailed Description
- Mainly seen with very old hard drives.
- Recommended Response Action
- No response action is required.
- Category
- Storage (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0144
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Hard Drive arg1 - self test not supported.
- Arguments
- arg1 = Drive Location
- Detailed Description
- Mainly seen with very old hard drives.
- Recommended Response Action
- No response action is required.
- Category
- Storage (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0145
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Hard Drive arg1 - S/N arg2, self test did not complete.
- Arguments
- arg1 = Drive Location
- arg2 = Serial Number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Desktops and Servers: Power down the system and check the signal and power connections to the hard drive. Rerun the diagnostic. If no error occurs then it was a cable or connector issue.
- Category
- Storage (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0146
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Hard Drive arg1 - S/N arg2, self test log contains previous error(s).
- Arguments
- arg1 = Drive Location
- arg2 = Serial Number
- Detailed Description
- Prior failure checking removed, is now obsolete.
- Recommended Response Action
- No response action is required.
- Category
- Storage (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0147
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Optical Drive arg1 - Self test: arg2.
- Arguments
- arg1 = Nth Drive
- arg2 = Error Reason
- Detailed Description
- No detailed description available.
- Recommended Response Action
- This typically is a user error since these drives can be disconnected from the system. If disconnected, reconnect the optical drive to system board. Check BIOS setup to make sure the SATA port the drive is connected and has not been disabled. Rerun the diagnostic. If errors persist the optical drive is defective.
- Category
- Storage (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0148
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Hard/Optical Drive arg1 - incorrect status: arg2 arg3.
- Arguments
- arg1 = Nth Drive
- arg2 = Hex
- arg3 = Error Reason
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- Storage (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0149
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Optical Drive - no drive detected.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- Storage (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0150
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Hard Drive - No Hard Drive detected, or disk controller not supported.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Hard drives on desktops should be found if connected to the chipset disk controller but PERC/SCU/SAS Adapters are not supported by legacy ePSA so if the hard drive is connected to these controllers this message is just a warning. If the system has a hard disk connected to the System Board chipset disk controller, power down the system and check the signal and power connections to it. Rerun the diagnostic. If no error occurs then it was a cable or connector issue.
- Category
- Storage (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0151
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Hard Drive arg1 - S/N arg2, incorrect status = arg3\narg4.
- Arguments
- arg1 = Drive Location
- arg2 = Serial Number
- arg3 = 80000000000000??
- arg4 = Error Reason
- Detailed Description
- No detailed description available.
- Recommended Response Action
- SMART Predictive Failure indicates the hard drive has failed SMART and maybe nearing the end of its life. Other types of <Error Reason> in this category may indicate an intermittent or firmware problem, rerun the test again. Desktops, servers: Check the hard disk drive cables and connections. All systems: If error persists, make sure that hard disk drive firmware and BIOS are current. The <80000000000000??> value is an EFI error code returned by the driver.
- Category
- Storage (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0152
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Optical Drive arg1 - Incorrect status = arg2 arg3.
- Arguments
- arg1 = Nth Drive
- arg2 = Hex
- arg3 = Error Reason
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Check the drive cables and connections. If error persists, make sure that drive firmware and BIOS are current. The <80000000000000??> value is an EFI error code returned by the driver.
- Category
- Storage (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0154
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Tape Drive arg1 - S/N arg2, incorrect status = arg3\narg4.
- Arguments
- arg1 = Drive Location
- arg2 = Serial Number
- arg3 = 80000000000000??
- arg4 = Error Reason
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Check installation of the tape drive, cables and connections. If the error persists, ensure that drive firmware is current.
- Category
- Storage (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0155
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Hard Drive - Not installed.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Power down system and check the signal and power connections to the hard drive. Rerun the diagnostic. If no error occurs then it was a cable or connector issue. This error is issued for notebooks which must have a hard disk so it is an error if not found.
- Category
- Storage (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0161
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The NVMe drive is not detected on the PCI tag arg1, NameSpace ID arg2.
- Arguments
- arg1 = name
- arg2 = name
- Detailed Description
- The NVMe drive is not detected on the PCI tag identified in the message. An NVMe drive may be installed but is not working to expose the NVMe pass-through protocol interface.
- Recommended Response Action
- Replace the NVMe drive.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0212
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- System board - CMOS, Location = arg1h, Expected = arg2h, Found = arg3h.
- Arguments
- arg1 = Hex
- arg2 = Hex
- arg3 = Hex
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Make sure that the system is running with the latest BIOS and rerun the diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0213
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- System board - CMOS battery failure detected.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Replace the CMOS battery and retry the diagnostic. If the error persists, make sure the BIOS is current and retry the diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0221
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- System board - Interval timer not functional.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Make sure the BIOS is current and retry the diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0232
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- RTC - did not generate periodic ticks.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0233
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- System board - RTC seconds count is not updating.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Make sure the BIOS is current and retry the diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0234
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- System board - HPET arg1, incorrect time period. Expected = arg2, Found = arg3.
- Arguments
- arg1 = 1
- arg2 = Decimal
- arg3 = Decimal
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Make sure the BIOS is current and retry the diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0235
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- PM timer 1 had wrong time period. Expected arg1, Actual arg2.
- Arguments
- arg1 = Decimal
- arg2 = Decimal
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0241
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- BIOS - A20 gate not enabled.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Make sure the BIOS is current and retry the diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0242
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- System board - Interrupt controller, IRQ = arg1: arg2 not detected.
- Arguments
- arg1 = Decimal
- arg2 = IRQ Description
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Make sure the BIOS is current and retry the diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0243
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- USB controller error.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Ensure that USB ports are intact, contain no failed device and that BIOS is current. After corrective action, rerun the diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0244
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- USB device failed with return code 0xarg1.
- Arguments
- arg1 = Hex
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Ensure that the USB device is correctly inserted or try another USB port or device. After corrective action, rerun the diagnostics. If the problem persists, ensure that BIOS is current.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0245
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Timeout waiting for the device to respond.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Ensure that the USB device is correctly inserted or try another USB port and/or to see if it is just a particular device or port. After corrective action, rerun the diagnostics. If the problem persists, ensure that BIOS is current.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0251
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Event log - The log contains failing records.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- This is normally a warning message indicating that the Event Log has not been checked lately. The Event Log provides various BIOS and Diagnostic events.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0261
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- System board - Data errors.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- This is an error message for multiple DIMM failures. Replace the memory one module at a time and re-run the diagnostics. If issue persists, replace the motherboard.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0313
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Touchpad - Pointing stick/touchpad not detected.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Make sure that the device firmware and BIOS are current and rerun the diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0314
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Thermal: The (arg1) reading (arg2C) exceeds the thermal limit.
- Arguments
- arg1 = Sensor Name
- arg2 = Degrees
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Check the event log for thermal events, including defective fans and defective sensors. Inspect the system for clogged or obstructed air vents. Make sure that the BIOS is current and rerun the diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0315
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Sensor: The (arg1) reading arg2C) is lower than expected.
- Arguments
- arg1 = Sensor Name
- arg2 = Degrees
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Check the event log for thermal events, including defective fans and defective sensors. Inspect the system for clogged or obstructed air vents. Make sure that the BIOS is current and rerun the diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0321
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- LCD EDID - Unable to access EDID EEPROM.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- This could relate to the LCD connector and cables. Otherwise, flash the latest BIOS and retry diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0322
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- LCD panel - Unable to modify brightness.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Make sure that BIOS is current and rerun diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0323
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to detect inverter lamp status.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0324
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- LCD panel - User reported LCD BIST colors were not displayed.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Possible user error, make sure that the BIOS is current and retry diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0325
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- LCD panel - User provided no input for LCD BIST.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Possible user error, make sure that the BIOS is current and retry diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0326
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- LCD panel - Unable to turn lamp on or off.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0327
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- LCD panel - Unable to use BIOS interface.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Make sure that the BIOS is current and retry diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0328
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- LCD panel - Unable to detect variance in ambient light sensor.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Make sure that the BIOS is current and retry diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0331
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Video controller - No video controller detected.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Make sure that the BIOS is current and retry diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0332
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Video memory - Video memory integrity test discrepancy.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Make sure that the BIOS is current and retry diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0333
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Video - User provided no input for graphics test.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response to a diagnostic prompt and a timeout occurred. Retry the diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0334
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Video - User reported the patterns were not displayed.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Possible user error. Otherwise, make sure that BIOS is current and retry diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0411
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Cables - arg1 not detected.
- Arguments
- arg1 = Hardware Name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0412
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Cables - arg1 not detected.
- Arguments
- arg1 = AUX LCD Name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0413
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- LCD Cable - LCD cable is not installed.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0414
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Cables - arg1 not detected.
- Arguments
- arg1 = Inverter Name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0415
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Cables - Check the following cable, jumper, connection, or sensor: arg1.
- Arguments
- arg1 = Name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Connect the described cable, jumper, sensor, or connection and retry the diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0511
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Fan - The (arg1) fan failed to respond correctly.
- Arguments
- arg1 = Name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- The fan may be faulty, check for obstructions to the fan and vents. Make sure that BIOS is current and retry the diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0512
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Fan - The (arg1) fan is running faster than expected.
- Arguments
- arg1 = Name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Retry the diagnostics; if the problem persists, the fan is faulty. Make sure that the BIOS is current and retry the diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0620
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Network arg1 - arg2.
- Arguments
- arg1 = Number
- arg2 = Failure Message
- Detailed Description
- UEFI Driver provides a DIAGNOSTIC protocol and this protocol supplies a test that failed. Failure Message may be "Packet loopback test failed" or "Register test failed" or something else. Provided by driver not ePSA.
- Recommended Response Action
- The Network (Ethernet) device may be faulty. Check for bent pins in the Ethernet connector. Make sure that Network device firmware is current. Retry test, if still fails, replace the NIC/NDC/LOM Network device. This may be on the motherboard, or an adapter, or a daughter card, depending on the system.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0621
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Network arg1 - Driver version arg2 outdated. Version arg3 or newer required for "arg4".
- Arguments
- arg1 = Number
- arg2 = Hex
- arg3 = Hex
- arg4 = EFI Driver Name
- Detailed Description
- Test only warns because UEFI Network Driver is old and has known false failures.
- Recommended Response Action
- Update Network firmware.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0711
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Thermal - Thermal trip detected.
- Detailed Description
- BIOS error reported through ePSA.
- Recommended Response Action
- System detected repeated thermal trips due to excessive heat. Check for obstructions to the fan and vents. Make sure BIOS is current and rerun diagnostics. If error persists replace thermal heat sink, CPU and motherboard.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0712
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Fan - The fan failed to respond correctly.
- Detailed Description
- BIOS error reported through ePSA.
- Recommended Response Action
- BIOS detected repeated issues when setting the fan speed. The fan may be faulty, check for obstructions to the fan and vents. Make sure the BIOS is current and rerun diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0713
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Sensor - Error accessing thermal sensor.
- Detailed Description
- BIOS error reported through ePSA.
- Recommended Response Action
- BIOS error when reading the systems thermal sensor. Make sure the BIOS is current and rerun diagnostics. If error persists, replace the motherboard.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0714
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Heat Sink - Heat sink clip not installed.
- Detailed Description
- BIOS error reported through ePSA.
- Recommended Response Action
- BIOS detected that the heat sink clip was not installed. Connect the heat sink clip properly.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0715
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Memory - Memory error detect.
- Detailed Description
- BIOS error reported through ePSA.
- Recommended Response Action
- BIOS detected an issue configuring the DIMM. Check for latest BIOS. Power down system and reseat DIMMs. Retry test; if no error occurs it was a DIMM connection issue. If error persists, replace the DIMM.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0716
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Cables - Check the following cable, arg1.
- Arguments
- arg1 = Cable Name
- Detailed Description
- BIOS error reported through ePSA.
- Recommended Response Action
- BIOS detected a cable that was not installed. Connect the cable that is described in the string portion of the message.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0721
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Battery - Battery issue detected.
- Detailed Description
- BIOS error reported through ePSA.
- Recommended Response Action
- BIOS detected a battery that is not functioning properly. Remove and replace the battery. Rerun the diagnostics on the new battery once it is charged.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0722
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Memory - Previous uncorrectable memory error.
- Detailed Description
- BIOS error reported through ePSA.
- Recommended Response Action
- BIOS detected an un-correctable memory issue on a prior boot. Update to the latest BIOS. Power down system and reseat DIMMs. Retry test; if no error occurs it was a DIMM connection issue. If error persists, replace the DIMM.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG0723
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Hard Drive - Drive error detected.
- Detailed Description
- BIOS error reported through ePSA.
- Recommended Response Action
- BIOS detected a hard drive issue. Make sure hard drive connection is good, and the drive firmware and system BIOS are current. If error persists, replace the hard drive.
- Category
- Storage (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8001
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- No BIOS support for software interrupt arg1h, function(ah) arg2h.
- Arguments
- arg1 = Hex
- arg2 = Hex
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Should not occur.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8002
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- No BIOS support for SMI interface function(ah) arg1h.;Sensor arg2 exceeded thermal zone arg3. Peak zone was arg4.
- Arguments
- arg1 = Hex Function
- arg2 = Name
- arg3 = Decimal
- arg4 = Decimal
- Detailed Description
- No detailed description available.
- Recommended Response Action
- System thermal sensor is indicating a high value. Clear any blockage to internal fans and heat sinks. Make sure that BIOS is current and rerun the diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8003
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Fan - Unable to set Manufacturing Mode.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Make sure that BIOS is current and rerun the diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8004
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Fan - Unable to determine fan speeds.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Make sure that BIOS is current and rerun the diagnostics.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8005
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- LCD BIST not supported. :OR: Fan - Fan speed failure. Expected at least arg1, observed arg2.
- Arguments
- arg1 = RPM
- arg2 = RPM
- Detailed Description
- No detailed description available.
- Recommended Response Action
- If LCD BIST error: The LCD BIST may not exist on all systems. Make sure that the BIOS is current and rerun the diagnostics. If Fan speed error: Insure fans are not dirty or obstructed and check for a loose connection.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8006
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Fan - Unable to set fans to arg1 speed. :OR: No chipset event timer.
- Arguments
- arg1 = High, Low, Original
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Fan is not operating at the expected speed. Make sure that BIOS is current and rerun the diagnostics. If problem persists, replace the fan.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8007
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Log contains Fan events:OR:Timer expected arg1 observed arg2.
- Arguments
- arg1 = Decimal
- arg2 = Decimal
- Detailed Description
- No detailed description available.
- Recommended Response Action
- For "Log contains Fan events", the events are placed in the log by other sources and ePSA is merely reporting them.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8008
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Out of memory! fMalloc() Failed! :OR: Unable to allocate memory for object data. :OR: Unable to arg1 testable memory. :OR: Unable to start application processor(s) :OR: Unable to stop all APs. The system may be unstable and should be rebooted.
- Arguments
- arg1 = Name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Software error, should not normally occur in field.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8009
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Cannot find memory to free! fFree() Failed with pointer arg1.
- Arguments
- arg1 = Hex
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Software error, should not normally occur in field.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8010
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- High-Precision event timer not found.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Software error, should not normally occur in field.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8011
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Invalid status return from the device.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Software error, should not normally occur in field.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8012
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Invalid parameter passed to the device. :OR: Unknown test (arg1) selected.
- Arguments
- arg1 = Decimal
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Software error, should not normally occur in field.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8013
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- LCD arg1 does not support test commands.
- Arguments
- arg1 = Name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8014
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- ADDF module (arg1) device (arg2) failed with error code arg3, number arg4. No EPSA beep code mapped.
- Arguments
- arg1 = Name
- arg2 = Name
- arg3 = Hex
- arg4 = hex
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Software error, should not normally occur in field.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8015
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to stop all APs. The system may be unstable and should be rebooted.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Software error, should not normally occur in field.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8016
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Battery - unable to retrieve battery health.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Software error, should not normally occur in field.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8017
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Battery - BIOS has no support for battery health.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Software error, should not normally occur in field.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8018
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Fatal: The module reported multiple test results.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Software error, should not normally occur in field.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8019
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to log to NVRAM.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Software error, should not normally occur in field.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8020
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Low memory. arg1k bytes free.
- Arguments
- arg1 = Decimal
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Software error, should not normally occur in field.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8021
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- SMBIOS DIMM configuration did not match.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Software error, should not normally occur in field.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8138
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Charger - The AC power adapter wattage and type cannot be determined. The battery may not charge.
- Detailed Description
- Added 01/18/2016 to ePSA code.
- Recommended Response Action
- A bad charger or a non-Dell charger is being used on the system.Replace the charger.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
DIAG8154
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Tape Drive arg1 - S/N arg2, ULTRIUM arg3 media found but drive requires ULTRIUM arg4 for arg5.
- Arguments
- arg1 = Drive Location
- arg2 = Serial Number
- arg3 = Generation
- arg4 = Generation
- arg5 = writes
- Detailed Description
- Each generation of ULTRIUM Tape drives usually supports the previous generation but not newer generation tape media.
- Recommended Response Action
- Install the correct tape media.
- Category
- Storage (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8155
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Tape Drive arg1 - S/N arg2, data read does not match data written.
- Arguments
- arg1 = Drive Location
- arg2 = Serial Number
- Detailed Description
- Data written on the tape read back differently, not as expected.
- Recommended Response Action
- Use a different tape media.
- Category
- Storage (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8156
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Tape Drive arg1 - S/N arg2, no media, cannot test drive.
- Arguments
- arg1 = Drive Location
- arg2 = Serial Number
- Detailed Description
- Testing requires scratch tape media.
- Recommended Response Action
- Install tape media or skip test.
- Category
- Storage (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8157
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1 Drive arg2 - S/N arg3, drive is not a supported drive.
- Arguments
- arg1 = Tape|Disk
- arg2 = Drive Location
- arg3 = Serial Number
- Detailed Description
- If <Tape> then only Dell tape drives are tested and supported. If <Disk> then disk drive may not be a Dell drive.
- Recommended Response Action
- Customer appears to have added a non-Dell Tape drive to his system.
- Category
- Storage (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8158
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1 Drive arg2 - S/N arg3, incorrect status = arg4\narg5.
- Arguments
- arg1 = Backplane|Expander|RD1000
- arg2 = Drive Location
- arg3 = Serial Number
- arg4 = 80000000000000??
- arg5 = Error Reason
- Detailed Description
- A device failed a command and testing cannot complete.
- Recommended Response Action
- Retry test. If failure persists and BIOS is up to date, a hardware problem is indicated.
- Category
- Storage (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8160
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- PERC Battery arg1 - incorrect status = arg2\narg3.
- Arguments
- arg1 = PERC Controller Location
- arg2 = 80000000000000??
- arg3 = Error Reason
- Detailed Description
- No detailed description available.
- Recommended Response Action
- If <Error Reason> is (Battery missing or disconnected) then check the battery cable to the PERC controller. If <Error Reason> is (Replace battery pack) then replace battery pack. If <Error Reason> is (Remaining capacity low) then battery pack may need to be replaced soon.
- Category
- Storage (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8166
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- OS - Suspect corrupt MBR, verify MBR with Anti-Virus Application.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Run virus scan.
- Category
- Storage (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8170
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- PCIe - Training error PCI Tag-arg1 VendorID-arg2 DeviceID-arg3SVid-arg4SDid-arg5 Bus arg6: Link Degraded, maxLinkWidth = xarg7, negotiatedLinkWidth = xarg8, Slot arg9.
- Arguments
- arg1 = tag
- arg2 = hex
- arg3 = hex
- arg4 = hex
- arg5 = hex
- arg6 = decimal
- arg7 = decimal
- arg8 = decimal
- arg9 = slot
- Detailed Description
- A PCI device is functioning at a lower performance that it should be. If the device is in a physical PCI slot then ", Slot <decimal>" will be appended to the message.
- Recommended Response Action
- Reseat the PCI-Express adapter described and retest.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8171
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- PCIe - PCI device in physical Slot arg1, PCI Tag arg2, is present but not responding.
- Arguments
- arg1 = decimal
- arg2 = hex
- Detailed Description
- A PCI adapter was detected as present but it does not respond to PCI Configuration Space access, so is very sick or not inserted snugly in the PCI physical slot connector.
- Recommended Response Action
- Reseat or replace PCI adapter in the PCI slot indicated.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8172
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- PCIe - Speed slow PCI Tag-arg1 VendorID-arg2 DeviceID-arg3SVid-arg4SDid-arg5 Bus arg6: Link Trained xarg7, Speed Max arg8 GT/s, Neg arg9 GT/s, Slow Slot arg10.
- Arguments
- arg1 = tag
- arg2 = hex
- arg3 = hex
- arg4 = hex
- arg5 = hex
- arg6 = decimal
- arg7 = decimal
- arg8 = speed
- arg9 = speed
- arg10 = slot
- Detailed Description
- A PCI device is functioning at a lower performance that it should be. If the device is in a physical PCI slot then ", Slot <decimal>" will be appended to the message.
- Recommended Response Action
- Reseat the PCI-Express adapter described and retest.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8173
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- PCIe - PCI device at PCI tag arg1 is intermittently discoverable.
- Arguments
- arg1 = tag
- Detailed Description
- A PCI Device is not always functioning properly. Sometimes is not discoverable when scanning for PCI devices.
- Recommended Response Action
- Reseat the PCI-Express Adapter described and retest.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
DIAG8335
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Video - User indicated that one or more full color screens showed pixel errors.
- Detailed Description
- ARM-based tablets only.
- Recommended Response Action
- Verify visually that there are pixels of the wrong color or missing. Replace LCD panel. If all pixels of one color are missing, replace video controller or motherboard.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8336
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Video - User indicated that the Grey Scale screen is not properly displayed.
- Detailed Description
- ARM-based tablets only.
- Recommended Response Action
- Verify visually that the grey scales are not showing properly. Replace LCD panel.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8337
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Video - User indicated that the Cross Hatch screen is not properly displayed.
- Detailed Description
- ARM-based tablets only.
- Recommended Response Action
- Verify visually that the cross hatch pattern has mismatches. Adjust the convergence settings on the LCD panel. Repeat the test. If error continues, replace the LCD panel or video controller.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8338
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1 - DriverBinding-Supported() function, Version arg2, changed PCI Command Reg of device arg3.
- Arguments
- arg1 = Module
- arg2 = Hex
- arg3 = Tag
- Detailed Description
- No detailed description available.
- Recommended Response Action
- The initial string indicates the uEFI driver with an issue. Update the BIOS to the latest version.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8415
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Cables - BIOS reports no testable cable/jumper/connector/sensor.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Update the BIOS to the latest version.
- Category
- Configuration (DIAG = Diagnostics)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
DIAG8611
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- User reported not hearing speaker tone.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- If the beep was not heard, verify the internal speakers are connected properly. On some systems, internal speakers are a purchased option. For a given system, if the speaker is optional, it might not exist on that system. If audio is not heard, make sure to unplug anything plugged into an external headphone jack and rerun the test. External HP jacks can mute the internal speakers at the hardware level.
- Category
- System Health (DIAG = Diagnostics)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
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