PowerEdge Servers Error and Event Messages Reference Guide

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ENC—Storage Enclosure Event Messages

ENC1

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
arg1 was inserted.
Arguments
  • arg1 = Enclosure Management Module Name
Detailed Description
An Enclosure Management Module (EMM) has failed is inserted into the enclosure.
Recommended Response Action
No response action is required.
Category
Storage (ENC = Storage Enclosure)
Severity
Informational
Trap/EventID
4339
OMSA Event ID
2296
OMSA Trap ID
95100;85100;75100;
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC10

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The arg1 asset name was changed.
Arguments
  • arg1 = Enclosure Name
Detailed Description
You have changed the enclosure asset name. This alert is provided for informational purposes.
Recommended Response Action
No response action is required.
Category
Storage (ENC = Storage Enclosure)
Severity
Informational
Trap/EventID
4339
OMSA Event ID
2152
OMSA Trap ID
85100
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC100

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
arg1 is sending inconsistent responses to the controller.
Arguments
  • arg1 = enclosure name
Detailed Description
The storage controller is not receiving a consistent response from the enclosure due to a firmware problem or an incorrect cabling configuration. If the cables are longer than the specified maximum length, the signals may be degraded.
Recommended Response Action
Turn off all the enclosures attached to the system, check if the cable configurations are correct and reboot the system. If the problem persists, update the enclosure firmware to the latest supported version. Download the latest supported version of the firmware from the service provider. For more information about cable configuration, see storage enclosure documentation.
Category
Storage (ENC = Storage Enclosure)
Severity
Critical
OMSA Event ID
2300
OMSA Trap ID
85400
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
No alerts are applicable for this message

ENC11

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The arg1 service tag was changed.
Arguments
  • arg1 = enclosure name
Detailed Description
An enclosure service tag was changed. In most circumstances, this service tag should only be changed by the service provider.
Recommended Response Action
Make sure that the service tag was changed under authorized circumstances.
Category
Storage (ENC = Storage Enclosure)
Severity
Informational
Trap/EventID
4339
OMSA Event ID
2153
OMSA Trap ID
85100
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC12

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Communication resumed on arg1.
Arguments
  • arg1 = Enclosure Name
Detailed Description
Communication with an enclosure has been restored. This alert is provided for informational purposes.
Recommended Response Action
No response action is required.
Category
Storage (ENC = Storage Enclosure)
Severity
Informational
Trap/EventID
4339
OMSA Event ID
2162
OMSA Trap ID
85100
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC13

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unsupported configuration detected on arg1. arg2 arg3
Arguments
  • arg1 = Enclosure Name
  • arg2 = EMM0 1
  • arg3 = EMM1 2
Detailed Description
An unsupported configuration was detected. The SCSI rate of the Enclosure Management Modules (EMMs) are not the same.
Recommended Response Action
Replace one of the EMMs with the matching SCSI rate EMM.
Category
Storage (ENC = Storage Enclosure)
Severity
Warning
Trap/EventID
4338
OMSA Event ID
2173
OMSA Trap ID
85300
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC14

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The number of enclosures connected on arg1 has exceeded the maximum limit supported by the controller.
Arguments
  • arg1 = controller name
Detailed Description
There are too many enclosures attached to the controller port. When the enclosure limit is exceeded, the controller loses contact with all enclosures attached to the port. This is an unsupported configuration.
Recommended Response Action
Remove the extra enclosures. Refer to the storage hardware documentation for maximum number of enclosures that can be connected.
Category
Storage (ENC = Storage Enclosure)
Severity
Critical
Trap/EventID
4337
OMSA Event ID
2191
OMSA Trap ID
85400
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC15

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An enclosure blink operation has initiated on arg1.
Arguments
  • arg1 = Enclosure Name
Detailed Description
This alert is provided for informational purposes.
Recommended Response Action
No response action is required.
Category
Storage (ENC = Storage Enclosure)
Severity
Informational
Trap/EventID
4339
OMSA Event ID
2259
OMSA Trap ID
85100
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC16

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An enclosure blink has ceased on arg1.
Arguments
  • arg1 = Enclosure Name
Detailed Description
This alert is provided for informational purposes.
Recommended Response Action
No response action is required.
Category
Storage (ENC = Storage Enclosure)
Severity
Informational
Trap/EventID
4339
OMSA Event ID
2260
OMSA Trap ID
85100
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC17

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An Enclosure Management Module (EMM) has been discovered on arg1.
Arguments
  • arg1 = Enclosure Name
Detailed Description
This alert is provided for informational purposes.
Recommended Response Action
No response action is required.
Category
Storage (ENC = Storage Enclosure)
Severity
Informational
Trap/EventID
4339
OMSA Event ID
2291
OMSA Trap ID
85100
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC18

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Communication with arg1 was lost.
Arguments
  • arg1 = enclosure name
Detailed Description
The controller has lost communication with an Enclosure Management Module (EMM). The cables may be loose or defective.
Recommended Response Action
Make sure the cables are attached securely. See the storage hardware documentation for more information on checking the cables. Reboot the system.
Category
Storage (ENC = Storage Enclosure)
Severity
Critical
Trap/EventID
4337
OMSA Event ID
2292
OMSA Trap ID
85400
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC19

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
arg1 has failed.
Arguments
  • arg1 = Enclosure Management Module Name
Detailed Description
An Enclosure Management Module (EMM) has failed. The failure may be caused by a loss of power to the EMM. The EMM self-test may also have identified a failure. There may also be a firmware problem or a multi-bit error.
Recommended Response Action
Reset the Enclosure Management Module (EMM). See the storage hardware documentation for information on replacing the EMM. Replace the EMM. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Storage (ENC = Storage Enclosure)
Severity
Critical
Trap/EventID
4337
OMSA Event ID
2293
OMSA Trap ID
85400
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC2

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
arg1 was removed.
Arguments
  • arg1 = Enclosure Management Module Name
Detailed Description
An Enclosure Management Module (EMM) was removed.
Recommended Response Action
Reinsert the Enclosure Management Module (EMM). See the storage hardware documentation for information on replacing the EMM.
Category
Storage (ENC = Storage Enclosure)
Severity
Critical
Trap/EventID
4337
OMSA Event ID
2297
OMSA Trap ID
95400
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC20

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A device is inserted in the enclosure.
Detailed Description
A device is inserted in the enclosure.
Recommended Response Action
No response action is required.
Category
Storage (ENC = Storage Enclosure)
Severity
Informational
OMSA Event ID
2294
OMSA Trap ID
85100
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
No alerts are applicable for this message

ENC21

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
arg1 has been removed.
Arguments
  • arg1 = Enclosure elements name
Detailed Description
A device has been removed and the system is no longer functioning in optimal condition.
Recommended Response Action
Replace the device.
Category
Storage (ENC = Storage Enclosure)
Severity
Critical
Trap/EventID
4337
OMSA Event ID
2295
OMSA Trap ID
85400
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC22

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The arg1 has a bad sensor arg2.
Arguments
  • arg1 = Enclosure Name
  • arg2 = args
Detailed Description
The enclosure has a bad sensor. The enclosure sensors monitor the fan speeds, temperature probes, and so on.
Recommended Response Action
Refer to the storage hardware documentation for more information.
Category
Storage (ENC = Storage Enclosure)
Severity
Warning
Trap/EventID
4338
OMSA Event ID
2298
OMSA Trap ID
85300
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC23

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
arg1 - Issue with PHY arg2.
Arguments
  • arg1 = enclosure name
  • arg2 = PHY data
Detailed Description
There is a problem with a physical connection or PHY in the enclosure identified in the message.
Recommended Response Action
If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Storage (ENC = Storage Enclosure)
Severity
Critical
Trap/EventID
4337
OMSA Event ID
2299
OMSA Trap ID
85400
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC24

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Communication with arg1 is intermittent.
Arguments
  • arg1 = enclosure name
Detailed Description
The controller is not receiving a consistent response from the enclosure. There could be a firmware problem or an invalid cabling configuration. If the cables are too long, they degrade the signal.
Recommended Response Action
Power down all enclosures attached to the system and reboot . If the problem persists, upgrade the firmware to the latest supported version. Verify the cable configuration is valid. See the storage hardware documentation for valid cabling configurations.
Category
Storage (ENC = Storage Enclosure)
Severity
Critical
Trap/EventID
4337
OMSA Event ID
2268
OMSA Trap ID
10400
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC25

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
arg1 has a hardware error.
Arguments
  • arg1 = enclosure name
Detailed Description
The enclosure or an enclosure component is in a Failed or Degraded state.
Recommended Response Action
Verify the health of the enclosure and its components. See the storage hardware documentation for more information. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Storage (ENC = Storage Enclosure)
Severity
Critical
Trap/EventID
4337
OMSA Event ID
2301
OMSA Trap ID
85400
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC26

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
arg1 is not responding.
Arguments
  • arg1 = enclosure name
Detailed Description
The enclosure or an enclosure component is in a Failed or Degraded state. It is not responding to storage management commands or there is a connectivity problem between the controller and enclosure.
Recommended Response Action
Verify the health of the enclosure and its components. See the storage hardware documentation for more information. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Storage (ENC = Storage Enclosure)
Severity
Critical
Trap/EventID
4337
OMSA Event ID
2302
OMSA Trap ID
85400
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC27

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
SAS or SATA mixing of physical disks is not supported within the arg1.
Arguments
  • arg1 = Enclosure Name
Detailed Description
The enclosure cannot support both SAS and SATA physical disks. Physical disks may be disabled. This alert is provided for informational purposes.
Recommended Response Action
No response action is required.
Category
Storage (ENC = Storage Enclosure)
Severity
Informational
Trap/EventID
4339
OMSA Event ID
2303
OMSA Trap ID
85100
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC28

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Enclosure Management Module (EMM) firmware version mismatch detected in arg1.arg2 arg3.
Arguments
  • arg1 = enclosure name
  • arg2 = EMM 0 version
  • arg3 = EMM 1 version
Detailed Description
The firmware on the EMM modules is not the same version. Both modules must have the same firmware version. This message is caused when you attempt to insert an EMM module that has a different firmware version than an existing module.
Recommended Response Action
Upgrade to the same version of the firmware on both EMM modules and then powercycle the system and attached enclosures.
Category
Storage (ENC = Storage Enclosure)
Severity
Warning
Trap/EventID
4338
OMSA Event ID
2311
OMSA Trap ID
85300
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC29

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
arg1 temperature has returned to normal.
Arguments
  • arg1 = Enclosure Name
Detailed Description
This alert is provided for informational purposes.
Recommended Response Action
No response action is required.
Category
Storage (ENC = Storage Enclosure)
Severity
Informational
Trap/EventID
4339
OMSA Event ID
2353
OMSA Trap ID
105100
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC3

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
arg1 is shutdown.
Arguments
  • arg1 = Enclosure Name
Detailed Description
The physical disk enclosure is either hotter or cooler than the maximum or minimum allowable temperature range.
Recommended Response Action
Check for factors that may cause overheating or excessive cooling. For example, verify that the enclosure fan is working. You should also check the thermostat settings and examine whether the enclosure is located near a heat source. Make sure the enclosure has enough ventilation and that the room temperature is not too hot or too cold. Refer to the enclosure documentation for more diagnostic information.
Category
Storage (ENC = Storage Enclosure)
Severity
Critical
Trap/EventID
4337
OMSA Event ID
2112
OMSA Trap ID
85400
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC30

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
arg1 firmware download is in-progress.
Arguments
  • arg1 = Enclosure Name
Detailed Description
This alert is provided for informational purposes.
Recommended Response Action
No response action is required.
Category
Storage (ENC = Storage Enclosure)
Severity
Informational
Trap/EventID
4339
OMSA Event ID
2354
OMSA Trap ID
85100
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC31

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Firmware download on arg1 has failed.
Arguments
  • arg1 = Enclosure Name
Detailed Description
The system was unable to download firmware to the enclosure. The controller may have lost communication with the enclosure. There may have been problems with the data transfer or the download media may be corrupt.
Recommended Response Action
Attempt to download the enclosure firmware again. If problems continue, verify that the controller can communicate with the enclosure. Make sure that the enclosure is powered ON. Refer to the storage hardware documentation for information on checking the cables.
Category
Storage (ENC = Storage Enclosure)
Severity
Warning
Trap/EventID
4338
OMSA Event ID
2355
OMSA Trap ID
85300
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC32

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Storage Enclosure Processor (SEP) for arg1 has been rebooted.
Arguments
  • arg1 = Enclosure Name
Detailed Description
The SEP has been rebooted as part of the firmware download operation and will be unavailable until the operation completes.
Recommended Response Action
No response action is required.
Category
Storage (ENC = Storage Enclosure)
Severity
Informational
Trap/EventID
4339
OMSA Event ID
2368
OMSA Trap ID
85100
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC33

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Redundancy on arg1 is normal.
Arguments
  • arg1 = Enclosure Name
Detailed Description
Data redundancy has been restored to an enclosure that previously suffered a loss of redundancy.
Recommended Response Action
This alert is provided for informational purposes.
Category
Storage (ENC = Storage Enclosure)
Severity
Informational
Trap/EventID
4339
OMSA Event ID
2124
OMSA Trap ID
130400
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC34

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Invalid slot identifier for the node.
Detailed Description
Invalid slot identifier for the node.
Recommended Response Action
Inspect the node and midplane connectors for bent pins. Replace any broken components.
Category
Storage (ENC = Storage Enclosure)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

ENC4

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
arg1 firmware mismatch.
Arguments
  • arg1 = Enclosure Name
Detailed Description
The firmware on the EMM modules is not the same version. It is required that both modules have the same version of the firmware. This alert may be caused when you attempt to insert an EMM module that has a different firmware version than an existing module.
Recommended Response Action
Download the same version of the firmware to both EMM modules.
Category
Storage (ENC = Storage Enclosure)
Severity
Warning
Trap/EventID
4338
OMSA Event ID
2120
OMSA Trap ID
85300
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC40

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A new enclosure was detected on arg1.
Arguments
  • arg1 = controller name
Detailed Description
The controller detected a new enclosure. This is due either to a hot plug of an enclosure, or a power state change of an enclosure. In addition, this message is generated if the daisy chain order of the enclosures changes.
Recommended Response Action
No response action is required.
Category
Storage (ENC = Storage Enclosure)
Severity
Informational
Trap/EventID
4339
OMSA Event ID
2190
OMSA Trap ID
75100
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC41

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The redundant path on the arg1 is restored.
Arguments
  • arg1 = enclosure name
Detailed Description
The redundant path on the enclosure identified in the message is restored.
Recommended Response Action
No response action is required.
Category
Storage (ENC = Storage Enclosure)
Severity
Informational
Trap/EventID
4339
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

ENC42

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The redundant path on the arg1 is unavailable.
Arguments
  • arg1 = enclosure name
Detailed Description
The redundant path on the enclosure identified in the message is unavailable. Even though the storage communication path between the controller and enclosure is currently available, the communication will end if another path fails.
Recommended Response Action
The controller has lost communication with an enclosure. Make sure that the cables are not loose and defective. For information about checking cable status, see the Storage Hardware documentation available on the support site.
Category
Storage (ENC = Storage Enclosure)
Severity
Warning
Trap/EventID
4338
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

ENC43

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Enclosure Management Module (EMM) arg1 installed in sled that is available in slot arg2 has failed.
Arguments
  • arg1 = EMM name
  • arg2 = slot number
Detailed Description
The Enclosure Management Module (EMM) installed in sled that is available in slot identified in the message has failed either because 1) Power loss to the Expander Module. 2) The Expander self-test may also have identified a failure. 3) A firmware issue. 4) Multi- bit error.
Recommended Response Action
Reset the Expander Module. For information about resetting or replacing the Expander Module , see the Storage hardware documentation available on the support site. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Storage (ENC = Storage Enclosure)
Severity
Critical
Trap/EventID
4337
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, LCD
Applicable Event or Alert Types
CMC—Not Applicable

ENC44

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The redundant multipath connection to the enclosure arg1 is abruptly disconnected because either the EMM is removed, cable is damaged, the cable is removed, a SAS IO Module is powered off, is damaged or is removed.
Arguments
  • arg1 = enclosure Name
Detailed Description
The redundant multipath connection to the enclosure identified in the message abruptly disconnected because either the EMM is removed, cable is damaged, the cable is removed, a SAS IOM module is powered off, is damaged or is removed.
Recommended Response Action
Do one of the following: 1) Make sure that the cables are properly connected to the Controller. 2) If the Enclosure Management Module (EMM) is removed, reinsert the EMM. 3) Check the status of both SAS IO modules (IOM). If a SAS IO module is removed, reinsert the SAS IOM.
Category
Storage (ENC = Storage Enclosure)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

ENC45

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The redundant path connection to the enclosure arg1 is restored and now available.
Arguments
  • arg1 = enclosure Name
Detailed Description
The redundant path connection to the enclosure identified in the message is restored and now available.
Recommended Response Action
No response action is required.
Category
Storage (ENC = Storage Enclosure)
Severity
Informational
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

ENC46

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An error has occurred in the enclosure or backplane arg1 because of a component count mismatch, which has resulted in the degraded state of enclosure or backplane.
Arguments
  • arg1 = FQDD
Detailed Description
Because of an issue in communication between the enclosure and RAID controller, any or all of the following counts may mismatch: slot count, EMM count, temperature probe count, PSU count, and fan count.
Recommended Response Action
Restart the server or perform the Power Cycle operation on the enclosure.
Category
Storage (ENC = Storage Enclosure)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

ENC48

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A storage topology error is detected on arg1.
Arguments
  • arg1 = controller FQDD
Detailed Description
A storage topology issue is detected on the controller identified in the message. Some of the possible reasons are: 1) Incorrect cable connections such as loose, damaged, or improperly routed SAS cables. 2) Firmware incompatibility such as different SAS devices (like RAID controllers and expanders) might require the same firmware version to work correctly within a topology. 3) Exceeding enclosure limits such as a SAS controller may only support a certain number of enclosures, and connecting more than supported can cause an error. 4) Unsupported devices in the configuration.
Recommended Response Action
Do the following: 1) Check whether expander and backplane firmware are compatible and upgrade the firmware if required. 2) Remove the un-supported device from the configuration. 3) See the respective PERC Users Guide or the Installation and Service Manual (ISM) of the respective server platform on the supported number of device configurations.
Category
Storage (ENC = Storage Enclosure)
Severity
Warning
Trap/EventID
4338
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

ENC5

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Redundancy on arg1 is degraded
Arguments
  • arg1 = Enclosure Name
Detailed Description
One or more of the enclosure components has failed. For example, a fan or power supply may have failed. Although the enclosure is currently operational, the failure of additional components could cause the enclosure to fail.
Recommended Response Action
Identify and replace the failed component. To identify the failed component, select the enclosure in the tree view and click the Health subtab. Any failed component will be identified with a red X on the enclosures Health subtab. Alternatively, you can select the Storage object and click the Health subtab. The controller status displayed on the Health subtab indicates whether a controller has a failed or degraded component. See the enclosure documentation for information on replacing enclosure components and for other diagnostic information.
Category
Storage (ENC = Storage Enclosure)
Severity
Warning
Trap/EventID
4338
OMSA Event ID
2122
OMSA Trap ID
130500
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC6

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Communication timeout on arg1.
Arguments
  • arg1 = Enclosure Name
Detailed Description
The controller is unable to communicate with an enclosure. There are several reasons for communication loss. For example, there may be a bad or loose cable. An unusual amount of I/O may also interrupt communication with the enclosure. In addition, communication loss may be caused by software, hardware, or firmware problems, bad or failed power supplies, and enclosure shutdown.
Recommended Response Action
Check for problems with the cables. See the Cables attached correctly section for more information on checking the cables. You should also check to see if the enclosure has degraded or failed components. To do this, select the enclosure object in the tree view and click the Health subtab. The Health subtab displays the status of the enclosure components. Verify that the controller has the supported driver and firmware versions installed and that each Enclosure Management Modules (EMMs) are running the same version of supported firmware.
Category
Storage (ENC = Storage Enclosure)
Severity
Warning
Trap/EventID
4338
OMSA Event ID
2137
OMSA Trap ID
85300
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC7

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The arg1 alarm was enabled.
Arguments
  • arg1 = Enclosure Name
Detailed Description
You have enabled the enclosure alarm. This alert is provided for informational purposes.
Recommended Response Action
No response action is required.
Category
Storage (ENC = Storage Enclosure)
Severity
Informational
Trap/EventID
4339
OMSA Event ID
2138
OMSA Trap ID
85100
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC8

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The arg1 alarm was disabled.
Arguments
  • arg1 = Enclosure Name
Detailed Description
You have disabled the enclosure alarm.
Recommended Response Action
No response action is required.
Category
Storage (ENC = Storage Enclosure)
Severity
Informational
Trap/EventID
4339
OMSA Event ID
2139
OMSA Trap ID
85100
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

ENC9

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The arg1 asset tag was changed.
Arguments
  • arg1 = Enclosure Name
Detailed Description
You have changed the enclosure asset tag. This alert is provided for informational purposes.
Recommended Response Action
No response action is required.
Category
Storage (ENC = Storage Enclosure)
Severity
Informational
Trap/EventID
4339
OMSA Event ID
2151
OMSA Trap ID
85100
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*

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