PowerEdge Servers Error and Event Messages Reference Guide
HMC—Host processor module Management Controller Event Messages
HMC0001
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A critical message is reported about arg1.
- Arguments
- arg1 = Device
- Detailed Description
- A critical message is reported for the device identified in the message.
- Recommended Response Action
- If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HMC = Host processor module Management Controller)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HMC0002
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A warning message is reported about arg1.
- Arguments
- arg1 = Device
- Detailed Description
- A warning message is reported for the device identified in the message.
- Recommended Response Action
- If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HMC = Host processor module Management Controller)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HMC0003
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 is operating normally.
- Arguments
- arg1 = Device
- Detailed Description
- The device identified in the message is operating normally.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HMC = Host processor module Management Controller)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HMC0004
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 has exceeded the warning threshold value.
- Arguments
- arg1 = Device
- Detailed Description
- The device identified in the message has exceeded the warning threshold value.
- Recommended Response Action
- If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HMC = Host processor module Management Controller)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HMC0005
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 has exceeded the upper warning threshold value.
- Arguments
- arg1 = Device
- Detailed Description
- The device identified in the message has exceeded the upper warning threshold value.
- Recommended Response Action
- If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HMC = Host processor module Management Controller)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HMC0006
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 has exceeded the upper critical threshold value.
- Arguments
- arg1 = Device
- Detailed Description
- The device identified in the message has exceeded the upper critical threshold value.
- Recommended Response Action
- If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HMC = Host processor module Management Controller)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HMC0007
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 has exceeded the lower critical threshold value.
- Arguments
- arg1 = Device
- Detailed Description
- The device identified in the message has exceeded the lower critical threshold value.
- Recommended Response Action
- If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HMC = Host processor module Management Controller)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HMC0008
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 is operating within the threshold range.
- Arguments
- arg1 = Device
- Detailed Description
- The device identified in the message is operating within the threshold range.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HMC = Host processor module Management Controller)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HMC0009
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The NVIDIA Baseboard Management Controller is unresponsive.
- Detailed Description
- The NVIDIA Baseboard Management Controller is unresponsive. A recovery operation must be performed by updating the component firmware.
- Recommended Response Action
- Download and install the latest Dell Update package (DUP) for the NVIDIA HGX Baseboard Management Controller (HMC) firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HMC = Host processor module Management Controller)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HMC0010
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The NVIDIA Baseboard Management Controller is unresponsive.
- Detailed Description
- The NVIDIA Baseboard Management Controller is unresponsive, and a recovery operation must be performed.
- Recommended Response Action
- Perform an AC Cycle operation on the server and verify if the issue is resolved. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HMC = Host processor module Management Controller)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HMC0011
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The Nvidia Baseboard Management Controller in the GPU baseboard was not ready within the specified time. A recovery operation will be initiated.
- Detailed Description
- The Nvidia Baseboard Management Controller in the GPU baseboard was not ready within the specified time. A recovery operation will be initiated.
- Recommended Response Action
- No response action required.
- Category
- System Health (HMC = Host processor module Management Controller)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HMC0012
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The Nvidia Baseboard Management Controller in the GPU baseboard is ready.
- Detailed Description
- The Nvidia Baseboard Management Controller in the GPU baseboard is ready.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HMC = Host processor module Management Controller)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HMC0013
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to recover the Nvidia HGX Baseboard Management Controller (HMC). One or more recovery attempts from iDRAC failed because HMC was not ready.
- Detailed Description
- The status of Nvidia HGX Baseboard Management Controller (HMC) cannot be recovered. One or more recovery attempts from iDRAC failed because HMC was not ready.
- Recommended Response Action
- Perform an AC Power Cycle operation. If the Nvidia HGX Baseboard Management Controller status cannot be recovered, If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HMC = Host processor module Management Controller)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
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