
PowerEdge Servers Error and Event Messages Reference Guide
HTR—Heater Manager Event Messages
HTR0000
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Heater Manager is detected. The firmware version is arg1.
- Arguments
- arg1 = VALUE
- Detailed Description
- Heater Manager having the firmware version identified in the message is detected.
- Recommended Response Action
- No response action required.
- Category
- Configuration (HTR = Heater Manager)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0001
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The heating functionality of Heater Manager is turned arg1 before starting the server.
- Arguments
- arg1 = On/Off
- Detailed Description
- The heating functionality of Heater Manager is either turned on or turned off before starting the server.
- Recommended Response Action
- No response action is required.
- Category
- Configuration (HTR = Heater Manager)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0002
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The Heater Manager logged information events with the following value: arg1.
- Arguments
- arg1 = value
- Detailed Description
- The Heater Manager logged information events with the value identified in the message.
- Recommended Response Action
- No response action is required.
- Category
- Configuration (HTR = Heater Manager)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0003
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The Heater Manager logged warning events with the following value : arg1.
- Arguments
- arg1 = value
- Detailed Description
- The Heater Manager logged warning events with the value identified in the message.
- Recommended Response Action
- Immediately replace the Heater Manager Module with a good module.
- Category
- Configuration (HTR = Heater Manager)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0004
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The Heater Manager logged failure events with the following value : arg1.
- Arguments
- arg1 = value
- Detailed Description
- The Heater Manager logged failure events with the value identified in the message.
- Recommended Response Action
- Immediately replace the Heater Manager Module with a good module.
- Category
- Configuration (HTR = Heater Manager)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0005
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The health status of Heater Manager is OK.
- Detailed Description
- The health status of Heater Manager is OK.
- Recommended Response Action
- No response action is required.
- Category
- Configuration (HTR = Heater Manager)
- Severity
- Informational
- Trap/EventID
- 11467
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0006
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The health of Heater Manager is in Warning state.
- Detailed Description
- The health of Heater Manager is in Warning state.
- Recommended Response Action
- Immediately replace the Heater Manager Module with a good module.
- Category
- Configuration (HTR = Heater Manager)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0007
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The health of Heater Manager is in Critical state.
- Detailed Description
- The health of Heater Manager is in Critical state.
- Recommended Response Action
- Immediately replace the Heater Manager Module with a good module.
- Category
- Configuration (HTR = Heater Manager)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0008
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Heater Manager that has the following unique identification number is detected: arg1.
- Arguments
- arg1 = VALUE
- Detailed Description
- Heater Manager that has a unique identification number is detected.
- Recommended Response Action
- No response action is required.
- Category
- Configuration (HTR = Heater Manager)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0009
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The number of arg1logs is more than the threshold value of arg2.
- Arguments
- arg1 = Warning/Error
- arg2 = maxLogValue
- Detailed Description
- The health status of heater Manager is critical. The number of logs of the identified log type is more than the threshold value.
- Recommended Response Action
- Immediately replace the Heater Manager Module with a good module.
- Category
- Configuration (HTR = Heater Manager)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0010
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The health of Heater Manager is in the Critical state.
- Detailed Description
- The health of Heater Manager is in the Critical state. The health of a Heater Manager changes to the Critical state when any of the heaters health changes to Critical or the heating subsystems infrastructure changes to Critical.
- Recommended Response Action
- Review the corresponding additional message(s) for the cause of the Critical state and its recommended response action.
- Category
- Configuration (HTR = Heater Manager)
- Severity
- Critical
- Trap/EventID
- 11465
- LCD Message
- The health of Heater Manager is in the Critical state.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0011
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to upgrade the Heater Manager Subsystem firmware version because the heating status of one or more heater zones are enabled (ON).
- Detailed Description
- The firmware version of the Heater Manager Subsystem was not upgraded because the heating status of one or more heater zones are enabled (ON).
- Recommended Response Action
- Make sure that the heating status of all the heater zones are disabled (Off) and retry the operation.
- Category
- Updates (HTR = Heater Manager)
- Severity
- Warning
- Trap/EventID
- 7370
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0012
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Successfully upgraded the Heater Manager Subsystem firmware version.
- Detailed Description
- The firmware version of the Heater Manager Subsystem is upgraded successfully.
- Recommended Response Action
- No response action is required.
- Category
- Updates (HTR = Heater Manager)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0013
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to upgrade the Heater Manager Subsystem firmware version. Error=arg1, (arg2).
- Arguments
- arg1 = ErrorNum
- arg2 = ErrorDescription
- Detailed Description
- The firmware version of the Heater Manager Subsystem was not upgraded because of internal communication errors.
- Recommended Response Action
- Retry the firmware update operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Updates (HTR = Heater Manager)
- Severity
- Warning
- Trap/EventID
- 7370
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0014
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The heater in the zone arg1 is unable to heat in the pre-heating cycle.
- Arguments
- arg1 = ZoneName
- Detailed Description
- The heater in the zone identified in the message is unable to heat in the pre-heating cycle.
- Recommended Response Action
- For specific issue-related information, see the Lifecycle Log data, and then initiate necessary corrective action.
- Category
- System Health (HTR = Heater Manager)
- Severity
- Critical
- Trap/EventID
- 3273
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0015
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The heater in the arg1 zone is heated in the pre-heating cycle.
- Arguments
- arg1 = ZoneName
- Detailed Description
- The heater in the zone identified in the message is heated in the pre-heating cycle.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HTR = Heater Manager)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0016
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 firmware is corrupted. However, an automatic recovery operation has started that may take a few minutes.
- Arguments
- arg1 = subsystem
- Detailed Description
- Firmware of the subsystem identified in the message is corrupted. However, an automatic recovery operation has started that may take a few minutes.
- Recommended Response Action
- No response action is required. Wait till the automatic recovery operation is completed.
- Category
- System Health (HTR = Heater Manager)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0017
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The corrupted firmware of arg1 is restored.
- Arguments
- arg1 = subsystem
- Detailed Description
- Corrupted firmware of the subsystem identified in the message is recovered. The subsystem is now functioning.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HTR = Heater Manager)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0018
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to recover the firmware of arg1. The subsystem is not communicating with iDRAC.
- Arguments
- arg1 = subsystem
- Detailed Description
- Corrupted firmware of the subsystem identified in the message cannot be recovered. The subsystem is not communicating with iDRAC.
- Recommended Response Action
- If the issue persists,Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HTR = Heater Manager)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0020
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- An unrecoverable hardware issue with Error Code arg1 is detected in the Heater Manager Subsystem.
- Arguments
- arg1 = Code
- Detailed Description
- An unrecoverable hardware issue is detected in the Heater Manager Subsystem.
- Recommended Response Action
- Restart the server. If the issue persists then provide this iDRAC Lifecycle log to the Technical Support team and do not use the server anymore until the issue is resolved.
- Category
- System Health (HTR = Heater Manager)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0021
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A software issue with Error Code arg1 is detected in the Heater Manager Subsystem.
- Arguments
- arg1 = Code
- Detailed Description
- A software issue is detected in the Heater Manager Subsystem.
- Recommended Response Action
- Restart the server. If the issue persists then provide this iDRAC Lifecycle log to the Technical Support team and do not use the server anymore until the issue is resolved.
- Category
- System Health (HTR = Heater Manager)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0022
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- An unrecoverable hardware issue with Error Code arg1 is detected in the Heater Manager Subsystem.
- Arguments
- arg1 = Code
- Detailed Description
- An unrecoverable hardware issue is detected in the Heater Manager Subsystem.
- Recommended Response Action
- Power off the server and provide this iDRAC Lifecycle log to the Technical Support team.
- Category
- System Health (HTR = Heater Manager)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0030
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A hardware issue has occurred in the Heater Manager Subsystem. The required sensor arg1 for the arg2 zone is not present.
- Arguments
- arg1 = sensorNum
- arg2 = zoneName
- Detailed Description
- A hardware issue has occurred in the Heater Manager Subsystem. A sensor for the identified zone in the message is not present.
- Recommended Response Action
- Power off the server and ensure that the sensor cable is properly connected to the zone identified in the message. If the issue persists then provide this iDRAC Lifecycle log to the Technical Support team.
- Category
- System Health (HTR = Heater Manager)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0040
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A hardware issue has occurred in the Heater Manager Subsystem. The arg1 zone has reported a high-temperature error.
- Arguments
- arg1 = ZoneName
- Detailed Description
- A hardware issue has occurred in the Heater Manager Subsystem. The identified zone in the message has reported a high-temperature error.
- Recommended Response Action
- Power off the server and ensure that the heater cable assembly for the identified zone is properly attached and not loose or hanging. If the heater cable assembly is attached properly then provide this iDRAC Lifecycle log to the Technical Support team. Do not use the server in temperatures less than zero degrees Celsius.
- Category
- System Health (HTR = Heater Manager)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0051
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A hardware issue has occurred in the Heater Manager Subsystem. The required heater for arg1 zone is not present.
- Arguments
- arg1 = zoneName
- Detailed Description
- A hardware issue has occurred in the Heater Manager Subsystem. The required heater for the zone identified in the message is not present.
- Recommended Response Action
- Power off the server and ensure that the heater for the zone identified in the message is connected. If the heater cable is connected properly then provide this iDRAC Lifecycle log to the Technical Support team.
- Category
- System Health (HTR = Heater Manager)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0052
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A hardware issue has occurred in the Heater Manager Subsystem. The heater control for arg1 zone has stopped functioning.
- Arguments
- arg1 = ZoneName
- Detailed Description
- A hardware issue has occurred in the Heater Manager Subsystem. The heater of the zone identified in the message has stopped functioning.
- Recommended Response Action
- Power off the server and provide this iDRAC Lifecycle log to the Technical Support team.
- Category
- System Health (HTR = Heater Manager)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0053
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A hardware issue has occurred in the Heater Manager Subsystem. The heater control for arg1 zone is not working correctly.
- Arguments
- arg1 = ZoneName
- Detailed Description
- A hardware issue has occurred in the Heater Manager Subsystem. The heater of the zone identified in the message is not working correctly.
- Recommended Response Action
- Power off the server and provide this iDRAC Lifecycle log to the Technical Support team.
- Category
- System Health (HTR = Heater Manager)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0054
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A hardware mismatch is identified for the arg1 zone in the Heater Manager Subsystem.
- Arguments
- arg1 = ZoneName
- Detailed Description
- A hardware mismatch is identified for the zone in the Heater Manager Subsystem.
- Recommended Response Action
- Power off the server and ensure that the heater and sensor cable assembly for zone identified in the message are plugged into the correct connectors and the sensors are properly positioned. If the heater and sensor cable assembly is properly positioned then provide this iDRAC Lifecycle log to the Technical Support team.
- Category
- System Health (HTR = Heater Manager)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0055
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A hardware issue has occurred in the Heater Manager Subsystem. The heater for arg1 zone may not be heating correctly.
- Arguments
- arg1 = ZoneName
- Detailed Description
- A hardware failure has occurred in the Heater Manager Subsystem. The heater for the zone identified in the message may not be heating correctly.
- Recommended Response Action
- Power off the server and ensure that the heater and sensor cable assembly for zone identified in the message are plugged into the correct connectors and the sensor cable assembly is properly positioned. If the issue persists then provide this iDRAC Lifecycle log to the Technical Support team.
- Category
- System Health (HTR = Heater Manager)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0060
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A hardware issue has occurred in the Heater Manager Subsystem. The sensor arg1 in the arg2 zone is short circuited.
- Arguments
- arg1 = SensorNum
- arg2 = ZoneName
- Detailed Description
- A hardware issue has occurred in the Heater Manager Subsystem. The sensor identified in the message is short circuited.
- Recommended Response Action
- Power off the server and replace the sensor cable assembly. If the issue persists then provide this iDRAC Lifecycle log to the Technical Support team.
- Category
- System Health (HTR = Heater Manager)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0067
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A hardware issue occurred in the Heater Manager Subsystem during a Factory Test operation.
- Detailed Description
- A hardware issue occurred in the Heater Manager Subsystem during a Factory Test operation.
- Recommended Response Action
- Power off the server and check for other heater subsystem issues in the iDRAC Lifecycle log data.
- Category
- System Health (HTR = Heater Manager)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HTR0070
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A hardware issue is detected in the Heater Manager subsystem. The required sensor cable arg1 for the arg2 zone is removed or uninstalled.
- Arguments
- arg1 = CableNum
- arg2 = ZoneName
- Detailed Description
- A hardware issue is detected in the Heater Manager subsystem. A sensor cable for the zone identified in the message is removed or uninstalled.
- Recommended Response Action
- Power off the server and ensure that the sensor cable assembly for the zone identified in the message is fully connected to the correct connector. To identify the cable, see the service information printed in the label on the chassis cover or the Cable Routing section in the Installation and Service Manual (ISM) of the respective server model available on the support site. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HTR = Heater Manager)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
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