PowerEdge Servers Error and Event Messages Reference Guide
HWC—Hardware Config Event Messages
HWC0001
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to complete the operation as there is no response from iDRAC.
- Detailed Description
- The error is caused due to iDRAC failure.
- Recommended Response Action
- 1) Turn off the system and disconnect the power cord. 2) Wait for five seconds. 3) Reconnect the power cord and turn on the system.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC0002
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to detect vFlash SD card.
- Detailed Description
- The vFlash SD Card is either not present or not correctly inserted.
- Recommended Response Action
- Insert the vFlash SD card or reinsert the vFlash SD card, and retry the operation.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC0003
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Successfully initialized vFlash SD card.
- Detailed Description
- The vFlash SD card was successfully initialized.
- Recommended Response Action
- No response action is required.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC0004
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to initialize vFlash SD card.
- Detailed Description
- The vFlash SD card is incorrectly inserted, the vFlash SD card is faulty, or there is an iDRAC communication failure.
- Recommended Response Action
- Reinsert or replace the vFlash SD card, or reset iDRAC, and retry the operation. If the problem persists: 1) Turn off the system and disconnect the power cord. 2) Wait for five seconds. 3) Reconnect the power cord, turn on the system, and retry the operation.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC0005
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Internal error while retrieving update information.
- Detailed Description
- Internal error while retrieving firmware version for the currently installed components. For more information about the failure, see Lifecycle Log.
- Recommended Response Action
- 1) Turn off the system and disconnect the power cord. 2) Wait for five seconds. 3) Reconnect the power cord, turn on the system, and retry the operation.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC0006
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to save vFlash SD card settings.
- Detailed Description
- If a vFlash SD card is not present in the system or if the card is locked, Lifecycle Controller cannot save the settings.
- Recommended Response Action
- Insert the vFlash SD card or unlock the vFlash SD card and retry the operation.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC0007
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to load vFlash SD card settings.
- Detailed Description
- Lifecycle Controller is unable to retrieve vFlash SD card information from iDRAC.
- Recommended Response Action
- Reinsert the vFlash SD card and retry the operation. If the problem persists: 1) Turn off the system and disconnect the power cord. 2) Wait for five seconds. 3) Reconnect the power cord, turn on the system, and retry the operation.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC0008
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to communicate with iDRAC.
- Detailed Description
- An internal error occurred while communicating with iDRAC.
- Recommended Response Action
- Exit the wizard and retry the operation. If the problem persists: 1) Turn off the system and disconnect the power cord. 2) Wait for five seconds. 3) Reconnect the power cord, turn on the system, and retry the operation.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC0009
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to enable vFlash SD card.
- Detailed Description
- The vFlash SD card is missing or not inserted correctly. iDRAC is not able to enable vFlash SD card.
- Recommended Response Action
- Reinsert the vFlash SD card and retry the operation. If the problem persists: 1) Turn off the system and disconnect the power cord. 2) Wait for five seconds. 3) Reconnect the power cord, turn on the system, and retry the operation.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC0010
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Invalid folder name or USB drive not found.
- Detailed Description
- Operation failed because the folder name entered is incorrect or the USB drive is disconnected.
- Recommended Response Action
- Enter a valid folder name or attach the USB drive and retry the operation.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC0011
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Insufficient space to copy the file to the USB drive.
- Detailed Description
- The USB drive does not have sufficient free space to copy the file.
- Recommended Response Action
- Make sure the USB drive has sufficient free space before retrying the operation.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC0012
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to write to the USB drive.
- Detailed Description
- The USB drive is write protected.
- Recommended Response Action
- Remove write protection on the USB drive before retrying the operation.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC0013
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to copy the file to USB drive.
- Detailed Description
- The USB drive is disconnected or is not readable.
- Recommended Response Action
- Remove and reinsert the USB drive and retry the operation. If the problem persists, restart the system and retry.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC0014
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to detect vFlash SD card.
- Detailed Description
- The import operation failed because the vFlash SD card is missing or disabled.
- Recommended Response Action
- Make sure the vFlash SD card is inserted and enabled before retrying the operation.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC0015
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- iDRAC not responding.
- Detailed Description
- iDRAC has encountered a hardware error.
- Recommended Response Action
- Retry the operation. If the problem persists, 1) Turn off the system and disconnect the power cord. 2) Wait five seconds. 3) Reconnect the power cord, turn on the system, and retry the operation.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC0016
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- iDRAC communication failure.
- Detailed Description
- Lifecycle Controller is unable to communicate with iDRAC.
- Recommended Response Action
- Retry the operation. If the problem persists, 1) Turn off the system and disconnect the power cord. 2) Wait five seconds. 3) Reconnect the power cord, turn on the system, and retry the operation.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC0017
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to start Lifecycle Controller because Lifecycle Controller cannot communicate with iDRAC, because of internal issues arg1.
- Arguments
- arg1 = error code
- Detailed Description
- Cannot start Lifecycle Controller because Lifecycle Controller is unable to communicate with iDRAC because of internal issues.
- Recommended Response Action
- Issue is because of an internal error. To resolve the issue:1) Turn off the server and disconnect the power cord. 2) Wait for 10 seconds, reconnect the power cord, turn on the server, and retry starting Lifecycle Controller by pressing F10 when the company logo is displayed. 3) If the issue not resolved, update iDRAC firmware to the latest version, and then retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC0018
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to load the necessary drivers because of internal issues between iDRAC and Lifecycle Controller arg1.
- Arguments
- arg1 = error code
- Detailed Description
- The necessary drivers cannot be loaded because of internal issues between iDRAC and Lifecycle Controller.
- Recommended Response Action
- Issue is because of an internal error. To resolve the issue:1) Turn off the server and disconnect the power cord. 2) Wait for 10 seconds, reconnect the power cord, turn on the server, and retry starting Lifecycle Controller by pressing F10 when the company logo is displayed. 3) If the issue not resolved, update iDRAC firmware to the latest version, and then retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1000
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 is present.
- Arguments
- arg1 = name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1001
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 is absent.
- Arguments
- arg1 = name
- Detailed Description
- The absent device may be necessary for proper operation. System functionality may be degraded.
- Recommended Response Action
- Re-install or reconnect the hardware.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- The <name> is absent. Check hardware
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1002
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 is disabled.
- Arguments
- arg1 = name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- If device disabled unexpectedly, re-enable device.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1003
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 is enabled.
- Arguments
- arg1 = name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1004
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The storage adapter is present.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1005
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The storage adapter is absent.
- Detailed Description
- The storage adapter may be necessary for proper operation. System functionality may be degraded.
- Recommended Response Action
- Install storage adapter.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- The storage adapter is absent. Check hardware
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1006
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The storage adapter is disabled.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- If adapter disabled unexpectedly, re-enable the storage adapter.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1007
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The storage adapter is enabled.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1008
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The backplane is present.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1009
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The backplane is absent.
- Detailed Description
- The backplane may be necessary for proper operation. System functionality may be degraded.
- Recommended Response Action
- If removal was unintended, check presence, then re-install or reconnect.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- The backplane is absent. Check hardware
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1010
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The backplane is disabled.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- If disabled unexpectedly, re-enable backplane.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1011
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The backplane is enabled.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1012
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The USB cable is present.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1013
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The USB cable is absent.
- Detailed Description
- The USB cable may be necessary for proper operation. System functionality may be degraded.
- Recommended Response Action
- If removal was unintended, check presence, then re-install or reconnect.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- The USB cable is absent. Check cable
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1014
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The mezzanine card arg1 is present.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1015
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The mezzanine card arg1 is absent.
- Arguments
- arg1 = number
- Detailed Description
- The mezzanine card may be necessary for proper operation. System functionality may be degraded.
- Recommended Response Action
- If removal was unintended, check presence, then re-install or reconnect.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1100
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 was installed in slot arg2.
- Arguments
- arg1 = name
- arg2 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC1101
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 is removed from slot arg2.
- Arguments
- arg1 = name
- arg2 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC1102
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 is installed in an invalid slot arg2.
- Arguments
- arg1 = name
- arg2 = number
- Detailed Description
- The peripheral sled identified in the message is installed in the unsupported slot identified in the message.
- Recommended Response Action
- Install the Storage sled in a supported slot and retry the operation. For information about the supported sleds and slots, see the Users Guide available at the support site.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC1103
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 installed in an invalid slot arg2 is removed.
- Arguments
- arg1 = name
- arg2 = number
- Detailed Description
- The peripheral sled identified in the message is removed from the unsupported slot identified in the message.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC1104
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 installed in slot arg2 is not supported by the chassis.
- Arguments
- arg1 = name
- arg2 = number
- Detailed Description
- The peripheral sled identified in the message that is inserted in the slot identified in the message is not supported by the chassis or the current CMC/MM firmware version.
- Recommended Response Action
- Make sure that the peripheral sled identified in the message is supported by the chassis and the CMC/MM. For information about the supported sleds and firmware versions, see the System Manual available at the support site.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC1105
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The unsupported arg1 in slot arg2 is removed.
- Arguments
- arg1 = name
- arg2 = number
- Detailed Description
- The peripheral sled identified in the message is removed from the unsupported slot identified in the message.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC1107
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Configuration validation has been arg1.
- Arguments
- arg1 = state
- Detailed Description
- Configuration Validation has been enabled or disabled as indicated in the message.
- Recommended Response Action
- No response action is required.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1108
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The system configuration arg1 has been added to the configuration profile for system validation.
- Arguments
- arg1 = config ID
- Detailed Description
- The system configuration identified in the message has been added to the configuration profile for system validation.
- Recommended Response Action
- No response action is required.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1109
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The hardware or software component arg1 has been added to the configuration profile arg2 for validating the system configuration.
- Arguments
- arg1 = component Name
- arg2 = config ID
- Detailed Description
- The hardware or software component has been added to the configuration profile identified in the message for validating the system configuration.
- Recommended Response Action
- No response action is required.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1110
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The System Configuration Check operation has detected a change in the configuration from Config arg1 to arg2.
- Arguments
- arg1 = old Config ID
- arg2 = new Config ID
- Detailed Description
- The System Configuration Check operation has detected a change in the configuration as identified in the message.
- Recommended Response Action
- No response action is required.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1200
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The sled arg1 is inserted in slot arg2.
- Arguments
- arg1 = name
- arg2 = number
- Detailed Description
- The sled identified in the message is inserted in the slot identified in the message.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC1201
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The sled arg1 is removed from slot arg2.
- Arguments
- arg1 = name
- arg2 = number
- Detailed Description
- The sled identified in the message is removed from the slot identified in the message.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC1202
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 was installed in slot arg2.
- Arguments
- arg1 = name
- arg2 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC1203
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 is removed from slot arg2.
- Arguments
- arg1 = name
- arg2 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC1204
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The sled is inserted in the sled slot arg1.
- Arguments
- arg1 = slot number
- Detailed Description
- The sled is inserted in the sled slot identified in the message.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1205
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The sled is removed from the sled slot arg1.
- Arguments
- arg1 = slot number
- Detailed Description
- The sled is removed from the sled slot identified in the message.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1206
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The health of sled in the sled slot arg1 is Good.
- Arguments
- arg1 = slot number
- Detailed Description
- The health of sled in the sled slot identified in the message is Good.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1207
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The health of sled in the sled slot arg1 is in Warning state.
- Arguments
- arg1 = slot number
- Detailed Description
- The health of sled in the sled slot identified in the message is in Warning state.
- Recommended Response Action
- In the Chassis Subsystem under the overview page of the Management Module graphical user interface (GUI), look for the System.Modular subsystem with the slot number provided in the message to get more details. For more information, see the Users Guide available on the support site.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1208
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The health of sled in the sled slot arg1 is in Critical state.
- Arguments
- arg1 = slot number
- Detailed Description
- The health of sled in the sled slot identified in the message is in Critical state.
- Recommended Response Action
- In the Chassis Subsystem under the overview page of the Management Module graphical user interface (GUI), look for the System.Modular subsystem with the slot number provided in the message to get more details. For more information, see the Users Guide available on the support site.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1209
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The sled in the sled slot arg1 is not supported by the Management Module.
- Arguments
- arg1 = slot number
- Detailed Description
- The sled in the sled slot identified in the message is not recognized by the Manage Module hardware. The sled may have a hardware error or may be incompatible with this version of the Management Module.
- Recommended Response Action
- Verify the sled hardware is functioning. If required, update the firmware version of the Management Module to one that supports the sled. For more information, see the Users Guide available on the support site. If the issue, persists, replace the sled.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC1210
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The sled in the sled slot arg1 cannot communicate to the Chassis because of internal issues.
- Arguments
- arg1 = slot number
- Detailed Description
- The sled in the sled slot identified in the message cannot communicate to the Chassis because of internal issues.
- Recommended Response Action
- Do any one of the following: 1) Wait for the iDRAC network to start and retry the operation. 2) Turn off the sled, wait for five seconds, and then turn on the sled. 3) If the issue persists, remove the sled, wait for five seconds, and then reinsert the sled.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1211
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to turn on the sled in the sled slot arg1 because of insufficient power.
- Arguments
- arg1 = slot number
- Detailed Description
- The sled in the sled slot identified in the message cannot turn on because of insufficient power.
- Recommended Response Action
- Do any one of the following and retry the operation: 1) Add power supply units (PSUs) to the chassis. 2) Enter the Management Module GUI enter the power settings and increase the power limit in the chassis.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1212
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The virtual reseat operation is initiated for the sled in the sled slot arg1.
- Arguments
- arg1 = slot number
- Detailed Description
- The virtual reseat operation is initiated for the sled in the sled slot identified in the message.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1213
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The sled in the sled slot arg1 cannot turn off on time because the chassis has undergone a forceful shutdown.
- Arguments
- arg1 = slot number
- Detailed Description
- The sled in the sled slot identified in the message is not turned off on time, because the chassis has undergone a forceful shutdown.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1214
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A fabric mismatch is detected in the fabric arg1 available on the server in slot arg2.
- Arguments
- arg1 = fabric name
- arg2 = server slot
- Detailed Description
- A fabric mismatch is detected in the fabric available on the server in slot identified in the message.
- Recommended Response Action
- Check the chassis fabric type in the Manage Module graphical user interface (GUI) and compare against the I/O module or mezzanine card.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1215
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The peripheral sled in the slot arg1 has a power issue and is automatically turned off.
- Arguments
- arg1 = slot number
- Detailed Description
- The peripheral sled in the slot identified in the message has a power issue and is automatically turned off.
- Recommended Response Action
- Contact your service provider.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC1216
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The peripheral sled in the slot arg1 is opened for an extended period of time.
- Arguments
- arg1 = slot number
- Detailed Description
- The peripheral sled in the slot identified in the message is opened for an extended period of time.
- Recommended Response Action
- Close the sled if in the opened position. If in the closed position and the issue persists, contact your service provider.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC1217
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The compute sled in arg1 had storage mappings and has been replaced.
- Arguments
- arg1 = slot number
- Detailed Description
- The compute sled in the slot identified in the message had storage mappings which may not be appropriate for the replacement sled. The current sled will not be powered on until further action is taken.
- Recommended Response Action
- Check if the storage mappings are correct for the new sled and either accept the mappings or clear them as appropriate.
- Category
- Storage (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC1218
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The compute sled in arg1 had shared storage mappings and has been replaced by a sled which cannot support shared mappings.
- Arguments
- arg1 = slot number
- Detailed Description
- The compute sled in the specified slot has shared storage mappings which the storage controller in the new sled does not support. The current sled will not be powered on until further action is taken.
- Recommended Response Action
- Replace the specified sled with one whos storage controller supports shared mapping or clear the mappings as appropriate.
- Category
- Storage (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC1219
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The peripheral sled in the slot arg1 is open.
- Arguments
- arg1 = slot number
- Detailed Description
- The peripheral sled in the slot identified in the message is open.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC1220
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The peripheral sled in the slot arg1 is closed.
- Arguments
- arg1 = slot number
- Detailed Description
- The peripheral sled in the slot identified in the message is closed.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC1223
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to confirm the host server in slot arg1 as powered off within the expected time period, during a graceful shutdown.
- Arguments
- arg1 = slot number
- Detailed Description
- The host server in the slot identified in the message did not confirm it has powered off during the graceful shutdown operation.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC1224
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The host server in slot arg1 did not complete its Persistent Memory save within the expected time period, during a graceful shutdown.
- Arguments
- arg1 = slot number
- Detailed Description
- The host server in the slot identified in the message did not complete its Persistent Memory save within the expected time period, during a graceful shutdown.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC1225
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The peripheral sled in the slot arg1 has an internal cable disconnected or is missing required expanders.
- Arguments
- arg1 = slot number
- Detailed Description
- One or more cables in the peripheral sled are not correctly connected or required expanders are not installed which can cause loss of functionality.
- Recommended Response Action
- Remove the peripheral sled and check internal cables and required expanders are properly installed.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC1226
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The peripheral sled in slot arg1 has lost redundancy.
- Arguments
- arg1 = slot number
- Detailed Description
- The data path redundancy to the peripheral sled is degraded due to the loss of one component.
- Recommended Response Action
- One or more expander modules have experienced an error or been removed from the peripheral sled. Determine which expander have experienced an error or been removed and replace it.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC1227
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The peripheral sled in slot arg1 redundancy has been restored.
- Arguments
- arg1 = slot number
- Detailed Description
- The data path redundancy to the peripheral sled identified in the message has been restored.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC1228
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The iDRAC on the sled arg1 is not communicating with the Management Module(MM).
- Arguments
- arg1 = slot Number
- Detailed Description
- The iDRAC on the sled identified in the message is not communicating with the Management Module (MM).
- Recommended Response Action
- 1) Update the firmware versions of iDRAC and Management Module (MM) to ensure that both have latest applicable versions. 2) If the issue persists, reset iDRAC in the sled. To reset iDRAC using the OpenManage Enterprise-Modular Graphical User Interface (GUI) a) Log in to the GUI. b) Select Hardware. c) Select Chassis Slots. d) Select the slot where the sled is inserted and select iDRAC Reset. 3) If the issue persists and the sled can be safely powered off, select System Reseat in step (d). To reseat by running a RACADM command at the Command Line Interface (CLI), run racadm serveraction -m server- -f reseat. 4) If the issue persists and the sled can be safely powered off, remove the sled, wait for one minute, and then reinsert the sled. 5) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC1229
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The storage mappings for server in slot arg1 have been accepted.
- Arguments
- arg1 = server slot
- Detailed Description
- The replaced sled in the specified slot was allowed to keep the same storage mapping information as the previous sled.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC1230
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The storage mappings for server in slot arg1 have been cleared.
- Arguments
- arg1 = server slot
- Detailed Description
- The replaced sled in the specified slot was not allowed to keep the same storage mapping information as the previous sled.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC1231
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A Flash corruption occurred in both the partitions of the component arg1.
- Arguments
- arg1 = Component Name
- Detailed Description
- A Flash corruption occurred in both the partitions of the component identified in the message.
- Recommended Response Action
- Replace the Management Module by contacting your service provider.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC1232
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The virtual reseat operation is initiated on the sled slot arg1 which is unoccupied or not the primary slot of a sled that occupies multiple slots.
- Arguments
- arg1 = n
- Detailed Description
- The virtual reseat operation is initiated on the sled slot identified in the message on either an empty or inactive slot of a multi-slot sled.
- Recommended Response Action
- Do the following: 1) Ensure that a sled is installed in the slot. 2) If a sled occupying multiple slots is installed, perform the virtual reseat operation on the adjacent slot.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC1233
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to virtually reseat the sled arg1 because the Chassis is in OFF state.
- Arguments
- arg1 = n
- Detailed Description
- The sled identified in the message cannot be virtually reseated because the Chassis is in OFF state.
- Recommended Response Action
- Power on the Chassis by doing the following and retry the operation: 1) By using the OpenManage Enterprise-Modular GUI, click Power Control and select Power On. 2) By using the RACADM Command Line Interface (CLI), run the command: racadm chassisaction -m chassis powerup. For more information about powering on the system, see the OpenManage Enterprise-Modular Users Guide, RESTful API Guide, or RACADM CLI Guide available on the support site.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC1234
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to complete the iDRAC Power Reset operation on the sled arg1 because the sled is not managed by an iDRAC.
- Arguments
- arg1 = sled Name
- Detailed Description
- The iDRAC Power Reset operation cannot be completed on the sled identified in the message because the sled is not managed by an iDRAC.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC2000
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 cable or interconnect is connected.
- Arguments
- arg1 = name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC2001
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 cable or interconnect is not connected or is improperly connected.
- Arguments
- arg1 = name
- Detailed Description
- The cable may be necessary for proper operation. System functionality may be degraded.
- Recommended Response Action
- Check presence, then re-install or reconnect.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- The <name> cable or interconnect failure. Check connection
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC2002
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The storage arg1 cable or interconnect is connected.
- Arguments
- arg1 = name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC2003
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The storage arg1 cable is not connected, or is improperly connected.
- Arguments
- arg1 = name
- Detailed Description
- The cable may be necessary for proper operation. System functionality may be degraded.
- Recommended Response Action
- Check presence, then re-install or reconnect.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- Storage <name> cable or interconnect failure. Check connection
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC2004
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The system board arg1 cable or interconnect is connected.
- Arguments
- arg1 = name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC2005
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The system board arg1 cable or interconnect is not connected, or is improperly connected.
- Arguments
- arg1 = name
- Detailed Description
- The cable may be necessary for proper operation. System functionality may be degraded.
- Recommended Response Action
- Check presence, then re-install or reconnect.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- System board <name> cable or interconnect failure. Check connection
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC2006
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 is not installed correctly.
- Arguments
- arg1 = name
- Detailed Description
- The device may be necessary for proper operation. System functionality may be degraded.
- Recommended Response Action
- Check presence, then re-install or reconnect.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- <name> is not installed correctly. Check connection
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC2007
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 is installed correctly.
- Arguments
- arg1 = name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC2008
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A fabric mismatch detected for mezzanine card arg1.
- Arguments
- arg1 = number
- Detailed Description
- The fabric type for the IOM and mezzanine cards must match. Once an IOM or mezzanine card is inserted into the chassis, the fabric type is then set for the CMC/MM and the CMC/MM will ensure that all subsequent IOMs and mezzanine cards match.
- Recommended Response Action
- Check chassis fabric type in CMC/MM GUI and compare to the type of IOM or mezzanine card.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC2009
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Mezzanine card arg1 is installed correctly.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC2010
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The riser board cable or interconnect is connected.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC2011
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The riser board cable or interconnect is not connected, or is improperly connected.
- Detailed Description
- The riser blade cable may be necessary for proper operation. System functionality may be degraded.
- Recommended Response Action
- Check presence, then re-install or reconnect.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- Riser board cable or interconnect failure. Check connection
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC2012
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A fabric mismatch detected on fabric arg1 with server in slot arg2.
- Arguments
- arg1 = name
- arg2 = number
- Detailed Description
- The fabric type on the server does not match that of the IO module.
- Recommended Response Action
- Check chassis fabric type in CMC/MM GUI and compare to the type of IOM or mezzanine card.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC2013
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Fabric mismatch corrected on fabric arg1 with server in slot arg2.
- Arguments
- arg1 = name
- arg2 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC2014
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A hardware misconfiguration detected on arg1.
- Arguments
- arg1 = name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Make sure the hardware is installed correctly. Refer to the product documentation for correct configuration and installation procedures.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- A hardware misconfiguration detected on <name>. Check hardware
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC2015
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 is configured correctly.
- Arguments
- arg1 = name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC2016
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A fabric mismatch is detected between the server in slot arg1 and IO Module in slot arg2.
- Arguments
- arg1 = slot number
- arg2 = slot number
- Detailed Description
- A fabric type mismatch is detected between the server in slot and I/O module as identified in the message.
- Recommended Response Action
- Check the chassis fabric type by using the Manage Module graphic user interface (GUI) and compare against the type of fabric used in the I/O or mezzanine card. To check chassis type on the Manage Module home page, select the server, and then view the I/O module properties. For more information about the compatible fabric types, see the Manage Module Users Guide available on the support site.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC2017
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Fabric mismatch corrected between the server in slot arg1 and IO Module in slot arg2.
- Arguments
- arg1 = slot number
- arg2 = slot number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC2018
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A fabric mismatch is detected between the server in slot arg1 and IO Module in slot arg2.
- Arguments
- arg1 = slot number
- arg2 = slot number
- Detailed Description
- A fabric type mismatch is detected between the server in slot and I/O module as identified in the message.
- Recommended Response Action
- Check the chassis fabric type by using the Manage Module graphic user interface (GUI) and compare against the type of fabric used in the I/O or mezzanine card. To check chassis type on the Manage Module home page, select the server, and then view the I/O module properties. For more information about the compatible fabric types, see the Manage Module Users Guide available on the support site.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC2019
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A fabric mismatch is detected between the server in slot arg1 and IO Module in slot arg2.
- Arguments
- arg1 = slot number
- arg2 = slot number
- Detailed Description
- A fabric type mismatch is detected between the server in slot and I/O module as identified in the message.
- Recommended Response Action
- Check the chassis fabric type by using the Manage Module graphic user interface (GUI) and compare against the type of fabric used in the I/O or mezzanine card. To check chassis type on the Manage Module home page, select the server, and then view the I/O module properties. For more information about the compatible fabric types, see the Manage Module Users Guide available on the support site.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC2130
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The internal communication between the Manage Module and the arg1 control panel is restored.
- Arguments
- arg1 = left or right
- Detailed Description
- The internal communication between the Manage Module and the control panel identified in the message is restored, and the control panel is normally functioning.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC2131
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The Management Module cannot communicate with the arg1 control panel because of internal issues.
- Arguments
- arg1 = left or right
- Detailed Description
- The Management Module cannot communicate with the control panel identified in the message because of internal issues.
- Recommended Response Action
- Disconnect the input power supplied to the chassis and reconnect. If the issue persists, contact your service provider.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC2132
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The Coin Cell battery in the front panel is not working.
- Detailed Description
- The Coin Cell battery in the front panel is not working.
- Recommended Response Action
- Replace the Coin Cell battery. For more information about replacing, see the Management Module Users Guide available on the support site.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC2133
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The Coin Cell battery in the front panel is properly installed.
- Detailed Description
- The Coin Cell battery in the front panel was detected low and a new battery is installed.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC2134
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 control panel is not installed, or the cable is not connected to the Manage Module.
- Arguments
- arg1 = left or right
- Detailed Description
- The control panel identified in the message is not installed, or the cable is not connected to the Manage Module.
- Recommended Response Action
- Turn off the chassis and check if the control panel identified in the message is properly installed.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC2135
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to write the service tag to the sled in slot arg1.
- Arguments
- arg1 = slot number
- Detailed Description
- Unable to write the service tag to the sled in slot identified in the message.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC2136
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to write the asset tag to the sled in slot arg1.
- Arguments
- arg1 = slot number
- Detailed Description
- Unable to write the asset tag to the sled in slot identified in the message.
- Recommended Response Action
- Retry the operation. If the issue persists contact your service provider.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC3000
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 is removed.
- Arguments
- arg1 = name
- Detailed Description
- The removed device may be necessary for proper operation. System functionality may be degraded.
- Recommended Response Action
- If removal was unintended, check presence, then re-install or reconnect.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC3001
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 is inserted.
- Arguments
- arg1 = name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC3002
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Server arg1 is removed.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- If removal was unintended, check presence, then re-insert.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC3003
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Server arg1 was inserted.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC3004
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- IO module arg1 is removed.
- Arguments
- arg1 = number
- Detailed Description
- IO Module identified in the message is removed.
- Recommended Response Action
- If removal was unintended, check presence, then re-insert.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC3005
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- IO module arg1 was inserted.
- Arguments
- arg1 = number
- Detailed Description
- IO Module identified in the message is inserted.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC3006
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to QuickDeploy server in slot arg1.
- Arguments
- arg1 = number
- Detailed Description
- There are not enough IPv4 addresses reserved for the servers in this chassis. Therefore the newly inserted server could not be configured with the QuickDeploy feature.
- Recommended Response Action
- Do the following: 1) Check the number of reserved IPv4 addresses for QuickDeploy. 2) Modify it such that the newly inserted blade will obtain an IP address for QuickDeploy. 3) Reseat the server to retry the QuickDeploy operation or manually configure the network parameters for the server. (Note that some chassis models may require a response at the LCD panel).
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC4000
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A hardware incompatibility detected between BMC/iDRAC firmware and CPU.
- Detailed Description
- A hardware incompatibility was detected between BMC/iDRAC firmware and Processor(s). An iDRAC or BMC firmware update is needed.
- Recommended Response Action
- Update the BMC/iDRAC firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- Incompatibility between BMC/iDRAC firmware and CPU. Update firmware
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC4001
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A hardware incompatibility was corrected between BMC/iDRAC firmware and CPU.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC4002
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A hardware incompatibility detected between BMC/iDRAC firmware and other hardware.
- Detailed Description
- A hardware incompatibility was detected between BMC/iDRAC firmware and other hardware. An iDRAC or BMC firmware update is needed.
- Recommended Response Action
- Update the BMC/iDRAC firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC4003
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A hardware incompatibility was corrected between BMC/iDRAC firmware and other hardware.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC4010
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Hardware successfully updated for mezzanine card arg1.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC4011
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Hardware unsuccessfully updated for mezzanine card arg1.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Check presence, re-install or reconnect, then re-attempt the update. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC4012
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Hardware successfully updated for embedded NIC.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC4013
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Hardware unsuccessfully updated for embedded NIC.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Check presence, re-install or reconnect, then re-attempt the update. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC4014
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Link Tuning data successfully updated.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC4015
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Link Tuning error detected.
- Detailed Description
- CMC/MM has old firmware and does not recognize the new device which has requested link tuning information. After updating the firmware the CMC/MM will recognize the device.
- Recommended Response Action
- Update the CMC/MM firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC4016
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Hardware incompatibility detected with mezzanine card arg1.
- Arguments
- arg1 = number
- Detailed Description
- The system has detected a mezzanine card that is not supported on this system.
- Recommended Response Action
- 1) Review system documentation for supported mezzanine cards. 2) Replace mezzanine card with a supported mezzanine card.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC4017
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A hardware incompatibility is detected between arg1arg2 and arg3arg4.
- Arguments
- arg1 = name1
- arg2 = location1
- arg3 = name2
- arg4 = location2
- Detailed Description
- The system has detected an unsupported hardware component. A hardware incompatibility is detected between the components identified in the message.
- Recommended Response Action
- Do the following: 1) Review system documentation for the hardware components identified in the message. 2) Replace unsupported components with supported components.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC4018
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A hardware incompatibility was corrected between arg1arg2 and arg3arg4.
- Arguments
- arg1 = name1
- arg2 = location1
- arg3 = name2
- arg4 = location2
- Detailed Description
- A hardware incompatibility was corrected between the components identified in the message.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC4019
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to control the fan speed because a sled mismatch or hardware incompatibility is detected.
- Detailed Description
- The fan speed cannot be controlled because a sled mismatch or hardware incompatibility is detected. This results in fans rotating at the maximum allowed speed (RPM).
- Recommended Response Action
- Remove the sled in which a hardware incompatibility is detected and replace with a compatible working sled. For more information about hardware compatibility, see the platform Owners Manual available on the support site.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- Unable to control the fan speed because a sled mismatch or hardware incompatibility is detected.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC4020
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Airflow in sled arg1 is not compatible with the flow of air in chassis.
- Arguments
- arg1 = number
- Detailed Description
- Airflow in the sled identified in the message is not compatible with the flow of air in chassis. This may result in the sled not getting powered on.
- Recommended Response Action
- Airflow in the sled identified in the message is not compatible with the flow of air in chassis. This may result in the sled not getting powered on.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC5000
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1 is online.
- Arguments
- arg1 = name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC5001
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1 is offline.
- Arguments
- arg1 = name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- If unexpected, check presence, then re-install or reconnect.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC5002
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A fabric mismatch detected on arg1.
- Arguments
- arg1 = name
- Detailed Description
- The fabric type for the IOM and mezzanine cards must match. Once an IOM or mezzanine card is inserted into the chassis, the fabric type is then set for the CMC/MM and the CMC/MM will ensure that all subsequent IOMs and mezzanine cards match.
- Recommended Response Action
- Check chassis fabric type in CMC/MM GUI and compare to the type of IOM or mezzanine card.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC5003
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1 is operating correctly.
- Arguments
- arg1 = name
- Detailed Description
- The device is operating normally.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC5004
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A link tuning failure detected on arg1.
- Arguments
- arg1 = name
- Detailed Description
- CMC/MM has old firmware and does not recognize the new device which has requested link tuning information. After updating the firmware the CMC/MM will recognize the device.
- Recommended Response Action
- Update the CMC/MM firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC5006
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A failure is detected on arg1.
- Arguments
- arg1 = name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC5008
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Console is not available for the arg1.
- Arguments
- arg1 = name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC5009
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1has reported a power related issue.arg2.
- Arguments
- arg1 = name
- arg2 = fault string
- Detailed Description
- A power fault was indicated on the device indicated in the message.
- Recommended Response Action
- Power off the system and reseat the specified hardware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC5010
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1 cannot detect any hosts.
- Arguments
- arg1 = name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC5011
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1 is powered off based on a user request.
- Arguments
- arg1 = name
- Detailed Description
- The device is powered off based on a request from the user. The device is not functional. Ensure that this action was intentional. The system performance is downgraded.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC5012
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- On screen display (OSCAR) is not functional for the arg1.
- Arguments
- arg1 = name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC5014
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1 is not functional and is powered off.
- Arguments
- arg1 = name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC5030
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- IO module arg1 is online.
- Arguments
- arg1 = number
- Detailed Description
- IO Module identified in the message is online.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC5031
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- IO module arg1 is offline.
- Arguments
- arg1 = number
- Detailed Description
- The CMC/MM has powered off the IOM identified in the message.
- Recommended Response Action
- If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC5032
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A fabric mismatch detected on IO module arg1.
- Arguments
- arg1 = number
- Detailed Description
- The fabric type for IOMs on the same chassis fabric must match.
- Recommended Response Action
- Check chassis fabric type in CMC/MM GUI and compare to the type of both IOMs.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC5033
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- IO module arg1 is operating correctly.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC5034
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A link tuning failure detected on IO module arg1.
- Arguments
- arg1 = number
- Detailed Description
- Link tuning table not supported for this IO modular.
- Recommended Response Action
- Update the CMC/MM firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC5035
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- An over-temperature event detected on I/O module arg1.
- Arguments
- arg1 = number
- Detailed Description
- The I/O module over heated.
- Recommended Response Action
- Do the following: 1) Make sure fans are installed and working correctly. 2) Check the temperature sensor status for the chassis and make sure it is within the chassis operating temperature range. 3) Reseat the I/O module to clear the over-temperature condition. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC5036
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A failure is detected on IO module arg1.
- Arguments
- arg1 = number
- Detailed Description
- The IOM module performance may be impact.
- Recommended Response Action
- If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC5037
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- I/O module arg1 failed to boot.
- Arguments
- arg1 = number
- Detailed Description
- The firmware on the I/O module did not boot. The problem may be because the I/O module is not inserted correctly.
- Recommended Response Action
- Reseat I/O module. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC5038
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The CMC/MM is unable to turn on the I/O module arg1.
- Arguments
- arg1 = number
- Detailed Description
- The I/O module identified in the message cannot be turned on by the CMC/MM.
- Recommended Response Action
- Do one of the following: 1) Perform a Powercycle operation on the I/O module identified in the message. A Powercycle operation can be performed using the RACADM command line utility by typing "racadm chassisaction -m switch-N powercycle (where N is the switch number)". 2) Reseat the I/O module identified in the message. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC6000
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 controller is offline.
- Arguments
- arg1 = name
- Detailed Description
- Information and status from the controller is unavailable.
- Recommended Response Action
- Remove and reapply input power. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC6001
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 controller is online.
- Arguments
- arg1 = name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC6002
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 controller is stuck in boot mode.
- Arguments
- arg1 = name
- Detailed Description
- Information and status from the controller is unavailable.
- Recommended Response Action
- Remove and reapply input power.If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC6003
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 controller is booting.
- Arguments
- arg1 = name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC6004
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Cannot communicate with arg1 controller.
- Arguments
- arg1 = name
- Detailed Description
- Information and status from the controller is unavailable.
- Recommended Response Action
- Remove and reapply input power. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC6005
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Communications restored for arg1 controller.
- Arguments
- arg1 = name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC7000
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Server arg1 health changed to a normal state.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC7002
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Server arg1 health changed to a warning state from a normal state.
- Arguments
- arg1 = number
- Detailed Description
- Server health changed to a warning state from a normal state.
- Recommended Response Action
- Review System Log or front panel for additional information.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC7004
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Server arg1 health changed to a critical state from either a normal or warning state.
- Arguments
- arg1 = number
- Detailed Description
- Server health changed to a critical state from either a normal or warning state.
- Recommended Response Action
- Review System Log or front panel for additional information.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC7006
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Server arg1 health changed to a non-recoverable state from a less severe state.
- Arguments
- arg1 = number
- Detailed Description
- Server <number> health changed to a non-recoverable state from a less severe state.
- Recommended Response Action
- Review System Log or front panel for additional information.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC7008
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Server arg1 health changed to a warning state from more severe state.
- Arguments
- arg1 = number
- Detailed Description
- Server <number> health changed to a warning state from more severe state.
- Recommended Response Action
- Review System Log or front panel for additional information.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC7010
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Server arg1 health changed to a critical state from a non-recoverable state.
- Arguments
- arg1 = number
- Detailed Description
- Server <number> health changed to a critical state from a non-recoverable state.
- Recommended Response Action
- Review System Log or front panel for additional information.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC7012
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Server arg1 health changed to a non-recoverable state.
- Arguments
- arg1 = number
- Detailed Description
- Server <number> health changed to a non-recoverable state.
- Recommended Response Action
- Review System Log or front panel for additional information.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
HWC7014
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- An invalid cable or incorrect cable configuration is detected.
- Detailed Description
- An invalid cable related hardware configuration detected on the system.
- Recommended Response Action
- Make sure the hardware and related cables are installed correctly. For information about configuration and installation procedures, see the systems Owners Manual available at the support site.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC7501
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The IO Module in slot arg1 is ready for data requests.
- Arguments
- arg1 = slot name
- Detailed Description
- The IO Module identified in the message is now ready for data requests.
- Recommended Response Action
- No response action is required.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7502
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The IO Module in slot arg1 is not supported.
- Arguments
- arg1 = slot name
- Detailed Description
- The IO Module identified in the message is not supported.
- Recommended Response Action
- Make sure that the IO Module inserted has correct configuration.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 10521
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC7503
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A virtual reseat operation is initiated for the IOM in the IOM slot arg1.
- Arguments
- arg1 = slot number
- Detailed Description
- A virtual reseat operation is initiated for the IOM in the IOM slot identified in the message.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7504
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The data object arg1 has been changed in the IO Module in slot arg2.
- Arguments
- arg1 = object name
- arg2 = slot name
- Detailed Description
- The IO Module identified in the message has a change in the data object identified in the message.
- Recommended Response Action
- No response action is required.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7506
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The IO Module in slot arg1 is not responding to data requests due to communication error.
- Arguments
- arg1 = slot number
- Detailed Description
- The IO Module identified in the message is unable to respond to data requests due to a communication error.
- Recommended Response Action
- Do the following and retry the operation. 1) Wait until the communication is restored and retry the operation. 2) Reset the I/O module. If the issues persists, contact your service provider.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7507
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The alert on the I/O Module in slot arg1 is cleared because the communication is restored for processing data requests.
- Arguments
- arg1 = slot number
- Detailed Description
- The alert on the I/O module in slot identified in the message is cleared because the communication is restored for processing data requests.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7508
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to perform controller firmware update on IO Module in slot arg1.
- Arguments
- arg1 = slot name
- Detailed Description
- Unable to perform controller firmware update on IO Module identified in the message.
- Recommended Response Action
- Reseat the IO Module and retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC7509
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A failsafe event has occurred in the IO Module in slot arg1.
- Arguments
- arg1 = slot name
- Detailed Description
- A failsafe event has occurred in the IO Module identified in the message.
- Recommended Response Action
- Physically reseat the IO Module and retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC7510
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The IO Module in slot arg1 has exceeded temperature threshold.
- Arguments
- arg1 = slot number
- Detailed Description
- The IO Module identified in the message has exceeded temperature threshold.
- Recommended Response Action
- 1) Make sure fans are installed and working correctly. 2) Check the temperature sensor status for the chassis and make sure it is within the chassis operating temperature range. 3) Reseat the I/O module to clear the over-temperature condition. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC7511
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power fault event has occurred in the IO Module in slot arg1.
- Arguments
- arg1 = slot name
- Detailed Description
- Power fault event has occurred in the IO Module identified in the message.
- Recommended Response Action
- Reseat the IO Module and retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC7512
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- System fault event has occurred in the IO Module in slot arg1.
- Arguments
- arg1 = slot name
- Detailed Description
- System fault event has occurred in the IO Module identified in the message.
- Recommended Response Action
- Reseat the IO Module and retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC7513
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to boot the IO module in the slot arg1 within the expected time and the IO module is currently power cycled.
- Arguments
- arg1 = slot number
- Detailed Description
- The IO module in the slot identified in the message cannot be booted within the expected time and the IO module is currently power cycled.
- Recommended Response Action
- No response action is required. The IO module is automatically being power cycled.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7514
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The IO Module in slot arg1 is not configured.
- Arguments
- arg1 = slot name
- Detailed Description
- The IO Module in the slot specified has no configuration information.
- Recommended Response Action
- Configure the IO module and retry the operation.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7515
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The IO Module in slot arg1 requires a power cycle.
- Arguments
- arg1 = slot name
- Detailed Description
- The IO Module in the slot specified has a firmware update or configuration change that requires a power cycle to take effect.
- Recommended Response Action
- Power cycle the IO module and retry the operation.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7516
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The configuration information of the IO Module in slot arg1 does not match the current chassis.
- Arguments
- arg1 = slot name
- Detailed Description
- The IO Module in the slot specifieds configuration data is from a different chassis. No storage mapping will be performed.
- Recommended Response Action
- Put the IO Module back in the original chassis or clear the IO Modules configuration.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7517
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The configuration information of the IO Module in slot arg1 does not match its peer IOM Module configuration information.
- Arguments
- arg1 = slot name
- Detailed Description
- The IO Module in the slot specifieds configuration data and that of its peer is inconsistent. This inconsistency cannot be automatically resolved.
- Recommended Response Action
- Clear both IO Modules configuration and reconfigure them.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7518
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The IO Module in slot arg1 cannot communicate with its peer IO Module.
- Arguments
- arg1 = slot name
- Detailed Description
- The IO Module in the slot identified in the message cannot communicate with its peer IO Module. This can result in inconsistencies on the fabric.
- Recommended Response Action
- Reseat the peer IO Module, if the problem persists check for newer device firmware, if the problem still persists contact your service provider.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7519
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The IO module in slot arg1 has an issue with its software application. Error code: arg2.
- Arguments
- arg1 = slot name
- arg2 = vendor error code
- Detailed Description
- The IO module in slot identified in the message has an issue with its software application.
- Recommended Response Action
- Reseat the peer IO module. If the issue persists, check if a latest device firmware is available and update the version. If the issue still persists, contact your service provider.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7520
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The IO Module in slot arg1 has encountered a critical issue with its application software. Error Code: arg2.
- Arguments
- arg1 = slot name
- arg2 = vendor error code
- Detailed Description
- The IO module in slot identified in the message has a critical issue with its application software.
- Recommended Response Action
- Reseat the peer IO module. If the issue persists, check if a latest device firmware is available and update the version. If the issue still persists, contact your service provider.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7521
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 fault event has been cleared for IO Module in slot arg2.
- Arguments
- arg1 = Fault Type
- arg2 = slot number
- Detailed Description
- The fault identified in the message has been cleared for the IO Module identified in the message.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7522
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to fully complete the update operation of the Controller firmware because the IO Module in slot arg1 is turned on.
- Arguments
- arg1 = slot Number
- Detailed Description
- The update operation of the Controller firmware version cannot be fully completed because the IO Module in slot identified in the message is powered on. IO Module must be virtually reseated to make the update operation fully effective.
- Recommended Response Action
- Perform a Virtual Reseat operation on the IO module to complete the controller firmware update. To reseat by using the Management Modules Graphical User Interface (GUI), on the IO Modules page, click Power Actions > System Reseat.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7523
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The IO Module in slot arg1 did not boot within the expected time.
- Arguments
- arg1 = slot name
- Detailed Description
- The IO module identified in the message may have taken more time to boot than was expected or the IO module did not boot.
- Recommended Response Action
- Reinsert the I/O Module or perform a virtual reseat and retry the operation. To perform a Virtual Reseat operation on the IO module by using the Management Modules Graphical User Interface (GUI), on the IO Modules page, click Power Control then System Reseat. If the problem persists, contact technical support.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7524
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The health state of IO module in the slot arg1 is good.
- Arguments
- arg1 = slot Name
- Detailed Description
- The health state of IO module in the slot identified in the message is good.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7525
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The health of IO module in the slot arg1 is in Warning state.
- Arguments
- arg1 = slot Name
- Detailed Description
- The health of IO module in the slot identified in the message is in Warning state.
- Recommended Response Action
- 1) Enter OpenManage Enterprise - Modular in the Chassis Subsystem section, click the View Details link corresponding to the IOM slot name in the SUBSYSTEM column. 2) In the dialog box, read through the message(s) and act accordingly. For more information, see the Dell OpenManage Enterprise Users Guide available on the support site.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7526
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The health of IO module in the slot arg1 is in Critical state.
- Arguments
- arg1 = slot Name
- Detailed Description
- The health of IO module in the slot identified in the message is in Critical state.
- Recommended Response Action
- 1) On the OpenManage Enterprise Modular Graphics User Interface (GUI), in the Chassis Subsystem section, click the View Details link corresponding to the IOM slot name in the SUBSYSTEM column. 2) In the dialog box, read through the message(s) and act accordingly. For more information, see the Dell OpenManage Enterprise Users Guide available on the support site.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7527
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to complete the requested operation because: arg1.
- Arguments
- arg1 = reason for issue
- Detailed Description
- The requested operation cannot be completed because of the reason specified in the message.
- Recommended Response Action
- Retry the operation. If the issue persists, contact your service provider.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7528
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to complete the requested operation because: arg1.
- Arguments
- arg1 = reason for issue
- Detailed Description
- The requested operation cannot be completed because of the reason identified in the message.
- Recommended Response Action
- Enter valid and supported values and retry the operation. If the issue persists, contact your service provider.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7529
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to complete the requested operation because: arg1.
- Arguments
- arg1 = reason for issue
- Detailed Description
- The requested operation cannot be completed because of the reason identified in the message.
- Recommended Response Action
- Retry the operation when the device is in service. If the issue persists, contact your service provider.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7530
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to process the I/O Module request because of an internal system error.
- Detailed Description
- The I/O Module request cannot be processed because of an internal system error.
- Recommended Response Action
- Retry the operation. If the issue persists, contact your service provider.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7531
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The I/O Module in slot arg1 cannot process the request because an invalid parameter is entered.
- Arguments
- arg1 = slot name
- Detailed Description
- The request cannot be processed by the I/O module in the slot identified in the message because of an internal system error.
- Recommended Response Action
- Enter a valid parameter and retry the operation. If the issue persists, contact your service provider. For information about valid parameters, see the OpenManage Enterprise-Modular Users Guide available on the support site.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7532
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The request cannot be processed by the I/O Module in slot arg1 because the necessary service is not running.
- Arguments
- arg1 = slot name
- Detailed Description
- The request cannot be processed by the I/O Module in the slot identified in the message because the necessary service is not running.
- Recommended Response Action
- Retry the operation. If the issue persists, contact your service provider. For more information, see the OpenManage Enterprise-Modular Users Guide available on the support site.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7533
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The request cannot be processed by the I/O Module in slot arg1 because the I/O Module is busy in processing other requests.
- Arguments
- arg1 = slot name
- Detailed Description
- The request cannot be processed by the I/O Module in slot identified in the message because the I/O Module is busy in processing other requests.
- Recommended Response Action
- Retry the operation. If the issue persists, contact your service provider. For more information, see the OpenManage Enterprise-Modular Users Guide available on the support site.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7534
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The IO Module in the slot arg1 is unresponsive.
- Arguments
- arg1 = slot name
- Detailed Description
- The IO module identified in the message is unresponsive and fails to boot successfully.
- Recommended Response Action
- Reseat the IO module. If the issue persists, try the firmware update procedure for the IO module. If the issue persists further, contact your service provider.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7535
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- System fault event has occurred in the IO Module in slot arg1.
- Arguments
- arg1 = slot name
- Detailed Description
- System fault event has occurred in the IO Module identified in the message.
- Recommended Response Action
- Reference IO Module vendor documentation for information on IO Module system fault events.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7536
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- System critical event has occurred in the IO Module in slot arg1. The following fault message was logged by the IOM: arg2.
- Arguments
- arg1 = slot name
- arg2 = fault message
- Detailed Description
- System critical event has occurred in the IO Module identified in the message.
- Recommended Response Action
- See detailed description for recommended action.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC7537
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- System warning event has occurred in the IO Module in slot arg1. The following fault message was logged by the IOM: arg2.
- Arguments
- arg1 = slot name
- arg2 = fault message
- Detailed Description
- System warning event has occurred in the IO Module identified in the message.
- Recommended Response Action
- See detailed description for recommended action.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC8000
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unknown device plug event occurred at this location: arg1. Additional Details: arg2.
- Arguments
- arg1 = device location
- arg2 = details
- Detailed Description
- An unknown device plug event occurred at the identified device location. Along with the device location, additional event details are provided if available.
- Recommended Response Action
- No response action is required.
- Category
- Audit (HWC = Hardware Config)
- Severity
- Informational
- OMSA Event ID
- 5650
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC8001
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A device was added to the system at this location: arg1. Additional Details: arg2.
- Arguments
- arg1 = device location
- arg2 = details
- Detailed Description
- A device was added to the system at the location identified in the message. Along with the device location, additional event details are provided if available.
- Recommended Response Action
- No response action is required.
- Category
- Audit (HWC = Hardware Config)
- Severity
- Informational
- OMSA Event ID
- 5651
- OMSA Trap ID
- 5651
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC8002
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The device was removed from the system at this location: arg1. Additional Details: arg2.
- Arguments
- arg1 = device location
- arg2 = details
- Detailed Description
- A device was removed from the system at the location identified in the message. Along with the device location, additional event details are provided if available.
- Recommended Response Action
- No response action is required.
- Category
- Audit (HWC = Hardware Config)
- Severity
- Informational
- OMSA Event ID
- 5652
- OMSA Trap ID
- 5652
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC8003
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A configuration error was detected in the device located here: arg1. Additional Details: arg2.
- Arguments
- arg1 = device location
- arg2 = details
- Detailed Description
- A configuration error was detected for a pluggable device installed at the location identified in the message. The device may not be installed correctly.
- Recommended Response Action
- Reinsert the device or try inserting a different device of the same type and retry the operation. If the issue persists, check the system documentation to make sure the device is supported or contact your service provider.
- Category
- Audit (HWC = Hardware Config)
- Severity
- Critical
- OMSA Event ID
- 5653
- OMSA Trap ID
- 5653
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC8004
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The SD card device sensor has failed. SD card location: arg1, SD card device type: arg2, SD card state: arg3.
- Arguments
- arg1 = location
- arg2 = type
- arg3 = state
- Detailed Description
- The SD card device sensor of the type identified in the message has failed. The current status of the SD card is also displayed.
- Recommended Response Action
- Reinsert the SD card or try a different SD card and retry the operation. If the issue persists, do one of the following to resolve the error: 1) If the SD card sensor is installed on the internal SD module, replace the module. 2) If the SD card sensor is embedded on the system board, replace the system board. . For more information, contact your service provider.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- OMSA Event ID
- 5750
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC8005
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The SD card device has returned to normal state. SD card location: arg1, SD card device type: arg2, SD card state: arg3.
- Arguments
- arg1 = location
- arg2 = type
- arg3 = state
- Detailed Description
- The SD card device has returned to a normal state. The SD card type and the current status of the SD card is also displayed.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- OMSA Event ID
- 5752
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC8006
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The SD card device state has changed to a warning state. SD card location: arg1, SD card device type: arg2, SD card state: arg3.
- Arguments
- arg1 = location
- arg2 = type
- arg3 = state
- Detailed Description
- The SD card device is not functioning correctly, and its state has changed to a warning state.
- Recommended Response Action
- Reinsert the SD card or try a different SD card and retry the operation. If the issue persists, do one of the following to resolve the error: 1) If the SD card sensor is installed on the internal SD module, replace the module. 2) If the SD card sensor is embedded on the system board, replace the system board. . For more information, contact your service provider.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- OMSA Event ID
- 5753
- OMSA Trap ID
- 5753
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC8007
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The SD card has failed. SD card location: arg1, SD card device type: arg2, SD card state: arg3.
- Arguments
- arg1 = location
- arg2 = type
- arg3 = state
- Detailed Description
- The SD card sensor detected an SD card failure.
- Recommended Response Action
- Replace the old SD card with a new SD card.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- OMSA Event ID
- 5754
- OMSA Trap ID
- 5754
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC8008
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The SD card has failed. SD card location: arg1, SD card device type: arg2, SD card state: arg3.
- Arguments
- arg1 = location
- arg2 = type
- arg3 = state
- Detailed Description
- An SD card device sensor has detected an irrecoverable error in the SD card.
- Recommended Response Action
- Replace the old SD card with a new SD card.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- OMSA Event ID
- 5755
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC8009
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- SD card device sensor value unknown. SD card location: arg1, SD card device type: arg2, SD card state: arg3.
- Arguments
- arg1 = location
- arg2 = type
- arg3 = state
- Detailed Description
- An SD card device sensor in the identified system could not obtain a reading.
- Recommended Response Action
- Remove and reinsert the identified SD card.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- OMSA Event ID
- 5751
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC8010
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The System Configuration Check operation resulted in the following issue: arg1.
- Arguments
- arg1 = msg
- Detailed Description
- The issue identified in the message is observed in the System Configuration Check operation.
- Recommended Response Action
- Do the following and retry the operation: 1) Disconnect the input power. 2) Check for proper cable connection and component placement. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- <msg>.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC8011
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The System Configuration Check operation resulted in multiple arg1 issues.
- Arguments
- arg1 = msg
- Detailed Description
- Multiple issues are observed in the System Configuration Check operation.
- Recommended Response Action
- Do the following and retry the operation: 1) Disconnect the input power. 2) Check for proper cable connection and component placement. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- LCD Message
- Multiple <msg> config errors detected.
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC8012
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Multiple configuration related issues on the device arg1 are resolved.
- Arguments
- arg1 = msg
- Detailed Description
- Multiple configuration related issues on the device identified in the message are resolved.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC8013
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A configuration related issue on the device arg1 is resolved.
- Arguments
- arg1 = msg
- Detailed Description
- A configuration related issue on the device identified in the message is resolved.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC8016
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The health of the SDPM is affected by a critical cable issue.
- Detailed Description
- The health of the SDPM is affected by a critical cable issue. Subsequent persistent memory save operations will fail.
- Recommended Response Action
- Refer to the platform documentation for details related to SDPM subsystem. Copy any data in the persistent memory to another persistent device such as a hard drive. Power off the system and remove input power. Inspect and re-insert all the SDPM power and data cables.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- The health of the SDPM is affected by a critical cable issue.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, LCD, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC8020
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A thermally unsupported arg1 configuration is detected.
- Arguments
- arg1 = component
- Detailed Description
- A thermally unsupported configuration is detected in the component identified in the message. Fan speeds may increase to protect the system.
- Recommended Response Action
- Do the following and retry the operation: 1) Review the ID HWC8022 message in the Lifecycle Log for more information about the unsupported configuration. 2) Resolve the unsupported configuration or revert to any recent system configuration changes. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- A thermally unsupported <component> configuration is detected.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, LCD
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC8021
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A thermally unsupported arg1 configuration is resolved.
- Arguments
- arg1 = component
- Detailed Description
- A thermally unsupported configuration issue is resolved in the component identified in the message. Fan speeds may return to normal.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC8022
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A thermally unsupported arg1 configuration is detected: arg2.
- Arguments
- arg1 = component
- arg2 = description
- Detailed Description
- A thermally unsupported configuration is detected in the component because of the reason identified in the message.
- Recommended Response Action
- Do the following and retry the operation: 1) Resolve the unsupported configuration or revert to any recent system configuration changes. 2) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC8030
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The validated Configuration Check result indicates that the arg1 must be installed.
- Arguments
- arg1 = deviceName
- Detailed Description
- The validated Configuration Check result indicates that the device indicated in the message must be installed for proper functioning of the server.
- Recommended Response Action
- Do the following: 1) Disconnect the input power. 2) Install the device indicated in the message. 3) If the issue persists, retry the operation.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- The <deviceName> must be installed.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC8031
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The validated Configuration Check result indicates that the arg1 must be removed.
- Arguments
- arg1 = deviceName
- Detailed Description
- The validated Configuration Check result indicates that the device indicated in the message must be removed for proper functioning of the server.
- Recommended Response Action
- Do the following: 1) Disconnect the input power. 2) Remove the device indicated in the message. 3) If the issue persists, retry the operation.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- The <deviceName> must be removed.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC8032
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The validated Configuration Check result indicates that the arg1 is of incorrect type. Replace it with the type arg2.
- Arguments
- arg1 = deviceName
- arg2 = msg
- Detailed Description
- The validated Configuration Check result indicates that the device indicated in the message is of incorrect type. Replace it with the device type indicated in the message for proper functioning of the server.
- Recommended Response Action
- Do the following: 1) Disconnect the input power. 2) Install the device with the type indicated in the message. 3) If the issue persists, retry the operation.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- The <deviceName> is of incorrect type. Replace it with the type <msg>.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC8033
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The validated Configuration Check result indicates that the cable connecting arg1 and arg2 must be removed.
- Arguments
- arg1 = location1
- arg2 = location2
- Detailed Description
- The validated Configuration Check result indicates that the cable indicated in the message must be removed for proper functioning of the server.
- Recommended Response Action
- Do the following: 1) Disconnect the input power. 2) Remove the cable indicated in the message. 3) If the issue persists, retry the operation.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- The cable connecting <location1> and <location2> must be removed.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC8034
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The validated Configuration Check result indicates that the cable connecting arg1 and arg2 must be installed.
- Arguments
- arg1 = location1
- arg2 = location2
- Detailed Description
- The validated Configuration Check result indicates that the cable indicated in the message must be installed for proper functioning of the server.
- Recommended Response Action
- Do the following: 1) Disconnect the input power. 2) Install the cable indicated in the message. 3) If the issue persists, retry the operation.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- The cable connecting <location1> and <location2> must be installed.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC8035
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The validated Configuration Check is unable to communicate with arg1.
- Arguments
- arg1 = deviceName
- Detailed Description
- The validated Configuration Check result indicates that the Configuration Check is unable to communicate with the device indicated in the message.
- Recommended Response Action
- Do the following: 1) Disconnect the input power. 2) Reinstall the device and retry the operation. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- The validated Configuration Check is unable to communicate with <deviceName>.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC8036
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The validated Configuration Check result indicates that the arg1 must be installed in arg2.
- Arguments
- arg1 = deviceName
- arg2 = location
- Detailed Description
- The validated Configuration Check result indicates that the device indicated in the message must be installed in the location for proper functioning of the server.
- Recommended Response Action
- Do the following: 1) Disconnect the input power. 2) Install the device in the location indicated in the message. 3) If the issue persists, retry the operation.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- The <deviceName> must be installed in <location>.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC8037
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The validated Configuration Check result indicates that the arg1 in arg2 must be removed.
- Arguments
- arg1 = deviceName
- arg2 = location
- Detailed Description
- The validated Configuration Check result indicates that the device in the location indicated in the message must be removed for proper functioning of the server.
- Recommended Response Action
- Do the following: 1) Disconnect the input power. 2) Remove the device in the location indicated in the message. 3) If the issue persists, retry the operation.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- The <deviceName> in <location> must be removed.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC8501
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to complete the operation because of an issue with the I/O panel cable.
- Detailed Description
- The operation could not successfully completed because of an issue with the I/O panel cable.
- Recommended Response Action
- Do one of the following and retry the operation: 1) Connect the I/O panel cable properly 2) Replace the I/O panel cable.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, LCD, Chassis Event Proxy*
HWC8502
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The I/O panel cable is connected.
- Detailed Description
- The internal cable that connects the I/O panel to the system board is properly connected.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, LCD, Chassis Event Proxy*
HWC8503
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The internal communication between the Chassis Management Controller (CMC) and the arg1 control panel is restored.
- Arguments
- arg1 = left or right
- Detailed Description
- The internal communication between the Chassis Management Controller (CMC) and the control panel identified in the message is restored, and the control panel is normally functioning.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, LCD, Chassis Event Proxy*
HWC8504
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The Chassis Management Controller/Management Module (CMC/MM) cannot communicate with the arg1 control panel because of internal issues.
- Arguments
- arg1 = left or right
- Detailed Description
- The Chassis Management Controller/Management Module (CMC/MM) cannot communicate with the control panel identified in the message because of internal issues.
- Recommended Response Action
- Disconnect the input power supplied to the chassis and reconnect. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, LCD, Chassis Event Proxy*
HWC8506
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to synchronize control panel firmware due to internal error.
- Detailed Description
- During a Chassis Management Controller (CMC) firmware update, the control panel firmware synchronization failed. The control panel may be inoperable.
- Recommended Response Action
- Remove and reapply chassis input power. If problem persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, LCD, Chassis Event Proxy*
HWC8507
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The USB device inserted in to the I/O Panel USB port is causing an issue and cannot be used.
- Detailed Description
- The USB device inserted in to the I/O Panel USB port is causing an issue and cannot be used. The USB device may not be operational.
- Recommended Response Action
- Remove the USB device from the I/O Panel USB port, and then retry the operation with another USB device.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, LCD, Chassis Event Proxy*
HWC8508
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A device causing an issue in the I/O panel USB port is removed.
- Detailed Description
- A device causing an issue in the I/O panel USB port is removed.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, LCD, Chassis Event Proxy*
HWC8509
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- One or more PCIe switch heatsinks are not properly attached.
- Detailed Description
- The heatsinks are critical for providing cooling to the PCIe switches. If a PCIe switch stops functioning due to improper cooling, the PCIe subsystem may no longer function correctly and data loss may occur.
- Recommended Response Action
- Immediately turn off the Chassis by pressing the Chassis power button or removing chassis input power. The Chassis can be turned off remotely by running the following RACADM command "racadm chassisaction -m chassis nongraceshutdown". After turning off, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, LCD, Chassis Event Proxy*
HWC8510
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The heat sinks of the PCIe switches are properly attached.
- Detailed Description
- The heat sinks of the PCIe switches are properly attached.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, LCD, Chassis Event Proxy*
HWC8601
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to read data from the chassis permanent storage.
- Detailed Description
- Unable to read data from the Field Replaceable Unit (FRU) or the chassis user configuration.
- Recommended Response Action
- In a single chassis controller configuration, reboot the chassis controller. In a redundant chassis controller configuration, if failover is not occurring automatically, issue a force failover command.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC8602
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The ability to read data from the chassis permanent storage is restored.
- Detailed Description
- The ability to read data from the Field Replaceable Unit (FRU) or the chassis user configuration is restored.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC8603
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to write data to the chassis permanent storage.
- Detailed Description
- Unable to write data to the Field Replaceable Unit (FRU) or the chassis user configuration.
- Recommended Response Action
- Back up the system data immediately. In a single chassis controller configuration, reboot the chassis controller. In a redundant chassis controller configuration if failover is not occurring automatically, issue a force failover command.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC8604
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The ability to write data to the chassis permanent storage is restored.
- Detailed Description
- The ability to write data to the Field Replaceable Unit (FRU) or the chassis user configuration is restored.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC8605
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The KVM display monitor is successfully inserted into the chassis.
- Detailed Description
- The KVM display monitor is successfully inserted into the chassis.
- Recommended Response Action
- No response action is required.
- Category
- Audit (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC8606
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The KVM display monitor is removed from the chassis.
- Detailed Description
- The KVM display monitor is removed from the chassis.
- Recommended Response Action
- No response action is required.
- Category
- Audit (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC8607
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The data communication with the device arg1 running on the port arg2 is lost.
- Arguments
- arg1 = Device FQDD
- arg2 = Port Number
- Detailed Description
- The data communication with the device identified in the message is lost.
- Recommended Response Action
- Run the following RACADM command at the Command Line Interface (CLI) and retry the operation: racadm racreset. For more information about RACADM commands of iDRAC, see the latest version of "iDRAC with Lifecycle Controller RACADM CLI Guide" available on the support site.
- Category
- Audit (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 8474
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC8608
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The lost data communication with the device arg1 running on the port arg2 is now restored.
- Arguments
- arg1 = Device FQDD
- arg2 = Port Number
- Detailed Description
- The lost data communication with the device identified in the message is now restored.
- Recommended Response Action
- No response action required.
- Category
- Audit (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 8475
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC9000
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The status of device arg1 is restored to normal.
- Arguments
- arg1 = name
- Detailed Description
- The inlet temperature, fan health, and total power associated with the BOSS device identified in the message are restored to normal.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC9001
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 device may not function as expected because the device health status turned to Warning.
- Arguments
- arg1 = name
- Detailed Description
- The BOSS device identified in the message may not function because either the inlet temperature, fan health, or total power associated with the BOSS device is reaching the threshold value.
- Recommended Response Action
- Make sure that the inlet temperature, fan health, or total power associated with the BOSS device is within specified limits. For information about specified values, see the iDRAC 9.0 and later Users Guide available on the support site.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC9002
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 device may not function as expected because the device health status turned to Critical.
- Arguments
- arg1 = name
- Detailed Description
- The BOSS device identified in the message may not function because either the inlet temperature, fan health properties, or total power associated with the BOSS device has exceeded the threshold values.
- Recommended Response Action
- Make sure that the inlet temperature, fan health, or total power associated with the BOSS device are within specified limits. For information about specified values, see the iDRAC 9.0 and later Users Guide available on the support site.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC9003
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 device may not function as expected because a Watchdog failure is detected.
- Arguments
- arg1 = name
- Detailed Description
- The BOSS device identified in the message may not function because of a Watchdog failure.
- Recommended Response Action
- Make sure that the inlet temperature, fan health, or total power associated with the BOSS device is within specified limits. For information about specified values, see the iDRAC 9.0 and later Users Guide available on the support site.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC9004
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The BOSS-S1 device does not have a fan installed in it.
- Detailed Description
- The BOSS device identified in the message does not have a fan installed in it.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC9005
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The BOSS-S1 device has a fan installed in it.
- Detailed Description
- The BOSS device identified in the message has a fan installed in it.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC9006
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The server board arg1 cable or the server interconnect is not available.
- Arguments
- arg1 = name
- Detailed Description
- The server board cable or the server interconnect may be necessary for proper operation. System functionality may be degraded.
- Recommended Response Action
- Make sure that the server board cable and interconnect is available and properly connected. For more information about connecting, see the Installation and Service Manual of the respective server available on the support site.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- LCD Message
- System board <name> cable or interconnect is absent.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC9007
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A communication error is observed either in the server board arg1 cable or the server interconnect.
- Arguments
- arg1 = name
- Detailed Description
- A communication error is observed either in the server board cable identified in the message or the server interconnect.
- Recommended Response Action
- Make sure that the server board cable and interconnect is available and properly connected. For more information about connecting, see the Installation and Service Manual of the respective server available on the support site.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- LCD Message
- System board <name> cable or interconnect has communication error.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC9011
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The network link connection status of arg1, port arg2, is unavailable (down).
- Arguments
- arg1 = Controller ID
- arg2 = port ID
- Detailed Description
- The network link connection status of the network port identified in the message is unavailable (down).
- Recommended Response Action
- Make sure that the network cable is connected and the network device is functioning.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC9012
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The network link connection status of arg1, port arg2, is available (up).
- Arguments
- arg1 = Controller ID
- arg2 = port ID
- Detailed Description
- The network link connection status of the device identified in the message is available (up).
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC9021
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A message is logged by the arg1 operating system. Message: arg2.
- Arguments
- arg1 = DPU Friendly FQDD
- arg2 = message
- Detailed Description
- A message is logged by the DPU operating system identified in the message.
- Recommended Response Action
- Do the following to resolve the issue: 1) Verify the DPU operating system log. 2) Restart the DPU. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC9022
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A message is logged by the arg1 operating system. Message: arg2.
- Arguments
- arg1 = DPU Friendly FQDD
- arg2 = message
- Detailed Description
- A message is logged by the DPU operating system identified in the message.
- Recommended Response Action
- Do the following to resolve the issue: 1) Verify the DPU operating system log. 2) Restart the DPU. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Trap/EventID
- 2330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC9023
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A message is logged by the arg1 operating system. Message: arg2.
- Arguments
- arg1 = DPU Friendly FQDD
- arg2 = message
- Detailed Description
- A message is logged by the DPU operating system identified in the message.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Trap/EventID
- 2331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC9050
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- iDRAC is unable to communicate to the Graphics Processing Unit (GPU) device arg1 because the device is not ready or not responding.
- Arguments
- arg1 = GPU FQDD
- Detailed Description
- iDRAC is unable to communicate to the Graphics Processing Unit (GPU) device identified in the message because the device is not ready or not responding to the system management bus (SMB) commands.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC9051
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The health of Graphics Processing Unit (GPU) device arg1 is degraded because of single or double bit errors on the memory cells.
- Arguments
- arg1 = GPU FQDD
- Detailed Description
- The health of Graphics Processing Unit (GPU) device identified in the message is degraded. There are a few memory pages retired on the device because of a Double Bit Error (DBE) or two consecutive Single Bit Errors (SBEs) on the memory cell. The memory pages are retired to avoid any runtime corruption of data.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC9052
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The health of Graphics Processing Unit (GPU) device arg1 is critical because of single or double bit errors on the memory cells.
- Arguments
- arg1 = GPU FQDD
- Detailed Description
- The health of Graphics Processing Unit (GPU) device identified in the message is degraded. There are a few memory pages retired on the device because of a Double Bit Error (DBE) or two consecutive Single Bit Errors (SBEs) on the memory cell. The memory pages are retired to avoid any runtime corruption of data.
- Recommended Response Action
- If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC9053
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The data communication with the device arg1 (arg2) is lost.
- Arguments
- arg1 = device friendly fqdd name
- arg2 = device fqdd
- Detailed Description
- The data communication with the device identified in the message is lost.
- Recommended Response Action
- By using the iDRAC Graphical User Interface (GUI), reset iDRAC. Click Maintenance > Diagnostics > Reset iDRAC.
- Category
- Audit (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC9054
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- An issue where the data communication with the device arg1, (arg2), was lost, is now resolved.
- Arguments
- arg1 = device-friendly FQDD name
- arg2 = device FQDD
- Detailed Description
- The data communication issue observed in the device identified in the message, is now resolved.
- Recommended Response Action
- No response action required.
- Category
- Audit (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC9055
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The QuickAssist Technology (QAT) device has failed.
- Detailed Description
- A QuickAssist Technology (QAT) device has failed.
- Recommended Response Action
- Gather a SupportAssist collection (TSR) using iDRAC. Visit www.dell.com/support to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Critical
- Trap/EventID
- 2329
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
HWC9056
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A mismatch of GPU models is detected on the server which might result in suboptimal performance.
- Detailed Description
- A mismatch of GPU models is detected on the server which might result in suboptimal performance.
- Recommended Response Action
- Ensure that all the GPUs installed on the server are of same model.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC9090
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Hardware Platform Module hardware drift detected Old Hardware Platform Module ID: arg1, New Hardware Platform Module ID: arg2.
- Arguments
- arg1 = old uniqueid
- arg2 = new uniqueid
- Detailed Description
- BMC has detected that the current Hardware Platform Module ID is different from the previous Hardware Platform Module ID. This could be due to a Hardware Platform Module replacement.
- Recommended Response Action
- If the Hardware Platform Module replacement is valid then no response action is required. If the Hardware Platform Module replacement is not valid then replace the new Hardware Platform Module with a valid one.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC9091
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Hardware Platform Module hardware drift detection could not be performed due to: arg1.
- Arguments
- arg1 = Reason
- Detailed Description
- BMC is unable to detect Hardware Platform Module drift due to the reason indicated in the message.
- Recommended Response Action
- Do the following: 1) Upgrade the device firmware to the latest version. 2) Restart iDRAC. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Configuration (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC9092
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A peer node is inserted into the system.
- Detailed Description
- A peer node is inserted into the system.
- Recommended Response Action
- No response action is required.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HWC9093
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A peer node has been removed from the system.
- Detailed Description
- A peer node has been removed from the system.
- Recommended Response Action
- Insert the peer node into the system.
- Category
- System Health (HWC = Hardware Config)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
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