PowerEdge Servers Error and Event Messages Reference Guide

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PCI—PCI Device Event Messages

PCI1300

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A front panel diagnostic interrupt was detected.
Detailed Description
The front panel diagnostic was pressed, and the system may be halted as a result. The interrupt was user induced.
Recommended Response Action
Reset the system to continue operation.
Category
System Health (PCI = PCI Device)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI1302

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A bus time-out was detected on a component at bus arg1 device arg2 function arg3.
Arguments
  • arg1 = bus
  • arg2 = device
  • arg3 = func
Detailed Description
System performance may be degraded. The device has failed to respond to a transaction (source/target abort or completion timeout).
Recommended Response Action
Update component drivers and power cycle the system. If device is removable, re-install the device.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI1304

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An I/O channel check error was detected.
Detailed Description
No detailed description available.
Recommended Response Action
Update component drivers and power cycle the system. If device is removable, re-install the device.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
LCD Message
I/O channel check error detected. Power cycle system.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI1306

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A software error was detected on a component at bus arg1 device arg2 function arg3.
Arguments
  • arg1 = bus
  • arg2 = device
  • arg3 = func
Detailed Description
No detailed description available.
Recommended Response Action
Reboot the system and update the component drivers.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI1308

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A PCI parity error was detected on a component at bus arg1 device arg2 function arg3.
Arguments
  • arg1 = bus
  • arg2 = device
  • arg3 = func
Detailed Description
System performance may be degraded, or system may fail to operate.
Recommended Response Action
Update component drivers and power cycle the system. If device is removable, re-install the device.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
LCD Message
PCI parity error on bus <bus> device <device> function <func>. Power cycle system.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI1310

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A PCI system error was detected on a component at bus arg1 device arg2 function arg3.
Arguments
  • arg1 = bus
  • arg2 = device
  • arg3 = func
Detailed Description
System performance may be degraded, or system may fail to operate.
Recommended Response Action
Update component drivers and power cycle the system. If device is removable, re-install the device.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
LCD Message
PCI system error on bus <bus> device <device> function <func>. Power cycle system.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI1312

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An EISA fail-safe time-out was detected.
Detailed Description
No detailed description available.
Recommended Response Action
No response action is required.
Category
System Health (PCI = PCI Device)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI1314

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A bus correctable error was detected on a component at bus arg1 device arg2 function arg3.
Arguments
  • arg1 = bus
  • arg2 = device
  • arg3 = func
Detailed Description
System performance may be degraded.
Recommended Response Action
Update component drivers and power cycle the system. If device is removable re-install the device at the next scheduled service time.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI1316

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A bus uncorrectable error was detected on a component at bus arg1 device arg2 function arg3.
Arguments
  • arg1 = bus
  • arg2 = device
  • arg3 = func
Detailed Description
System performance may be degraded, or system may fail to operate.
Recommended Response Action
Update component drivers and power cycle the system. If device is removable, re-install the device.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI1318

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A fatal error was detected on a component at bus arg1 device arg2 function arg3.
Arguments
  • arg1 = bus
  • arg2 = device
  • arg3 = func
Detailed Description
System performance may be degraded, or system may fail to operate.
Recommended Response Action
Do one or all the steps below: 1) Make sure the device, BIOS, and iDRAC are updated to the latest firmware. 2) Update the device drivers. 3) Reset iDRAC. 4) Perform an AC power-cycle operation on the server by doing the following: a) Disconnect the power cords. b) Wait 30 seconds. c) connect the power cords. 5) If possible, remove and reinstall the device. 6) Make sure that the cables are properly routed and connected. 7) Update the OS version for patches or hotfixes. 8) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
LCD Message
Fatal error on bus <bus> device <device> function <func>. Power cycle system.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI1319

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A high-severity issue is detected in the SSD bay arg1, Slot arg2.
Arguments
  • arg1 = bay
  • arg2 = number
Detailed Description
A high-severity issue was detected in the SSD bay identified in the message.
Recommended Response Action
Remove and reinsert the component identified in the message, and then monitor the log for a re-occurrence of the issue. If the issue persists, and occurs during server startup, update the component firmware. If the issue persists and occurs during OS runtime, restart the server and update the OS drivers for the component identified in the message.
Category
System Health (PCI = PCI Device)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI1320

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A bus fatal error was detected on a component at bus arg1 device arg2 function arg3.
Arguments
  • arg1 = bus
  • arg2 = device
  • arg3 = func
Detailed Description
System performance may be degraded, or system may fail to operate.
Recommended Response Action
Do one or all the steps below: 1) Make sure the device, BIOS, and iDRAC are updated to the latest firmware. 2) Update the device drivers. 3) Reset iDRAC. 4) Perform an AC power-cycle operation on the server by doing the following: a) Disconnect the power cords. b) Wait 30 seconds. c) connect the power cords. 5) If possible, remove and reinstall the device. 6) Make sure that the cables are properly routed and connected. 7) Update the OS version for patches or hotfixes. 8) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
LCD Message
Bus fatal error on bus <bus> device <device> function <func>. Power cycle system.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI1321

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A high-severity issue is detected in a component of the bus arg1, device 0, function arg2.
Arguments
  • arg1 = bus
  • arg2 = func
Detailed Description
A high-severity issue is detected in the component identified in the message.
Recommended Response Action
Remove and reinsert the component identified in the message, and then monitor the log for a re-occurrence of the issue. If the issue persists, and occurs during server startup, update the component firmware. If the issue persists and occurs during OS runtime, restart the server and update the OS drivers for the component identified in the message.
Category
System Health (PCI = PCI Device)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI1322

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Bus performance degraded for a component at bus arg1 device arg2 function arg3.
Arguments
  • arg1 = bus
  • arg2 = device
  • arg3 = func
Detailed Description
System performance may be degraded. The bus is not operating at maximum speed or width.
Recommended Response Action
Update component drivers and power cycle the system. If device is removable, re-install the device.
Category
System Health (PCI = PCI Device)
Severity
Warning
Trap/EventID
2418
LCD Message
Bus performance degraded for a component at bus <bus> device <device> function <func>.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI1342

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A bus time-out was detected on a component at slot arg1.
Arguments
  • arg1 = number
Detailed Description
System performance may be degraded. The device has failed to respond to a transaction (source/target abort or completion timeout).
Recommended Response Action
Update component drivers and power cycle the system. If device is removable, re-install the device.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI1344

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An I/O channel check error was detected.
Detailed Description
No detailed description available.
Recommended Response Action
Update component drivers and power cycle the system. If device is removable, re-install the device.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
LCD Message
An I/O channel check error detected. Power cycle system.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI1346

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A software error was detected on a component at slot arg1.
Arguments
  • arg1 = number
Detailed Description
No detailed description available.
Recommended Response Action
Reboot the system and update the component drivers.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI1348

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A PCI parity error was detected on a component at slot arg1.
Arguments
  • arg1 = number
Detailed Description
System performance may be degraded, or system may fail to operate.
Recommended Response Action
Update component drivers and power cycle the system. If device is removable, re-install the device.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
LCD Message
PCI parity error on slot <number>. Reseat PCI card
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI1350

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A PCI system error was detected on a component at slot arg1.
Arguments
  • arg1 = number
Detailed Description
System performance may be degraded, or system may fail to operate.
Recommended Response Action
Update component drivers and power cycle the system. If device is removable, re-install the device.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
LCD Message
PCI system error on slot <number>. Reseat PCI card
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI1354

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A bus correctable error was detected on a component at slot arg1.
Arguments
  • arg1 = number
Detailed Description
System performance may be degraded.
Recommended Response Action
Update component drivers and power cycle the system. Remove and re-install the device at the next scheduled service time.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI1356

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A bus uncorrectable error was detected on a component at slot arg1.
Arguments
  • arg1 = number
Detailed Description
System performance may be degraded, or system may fail to operate.
Recommended Response Action
Update component drivers and power cycle the system. If device is removable, re-install the device.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI1358

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A fatal error was detected on a component at slot arg1.
Arguments
  • arg1 = number
Detailed Description
System performance may be degraded, or system may fail to operate.
Recommended Response Action
Update component drivers and power cycle the system. If device is removable, re-install the device.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
LCD Message
Fatal error on slot <number>. Reseat PCI card
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI1360

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A bus fatal error was detected on a component at slot arg1.
Arguments
  • arg1 = number
Detailed Description
System performance may be degraded, or system may fail to operate.
Recommended Response Action
Do one or all the steps below: 1) Make sure the device, BIOS, and iDRAC are updated to the latest firmware. 2) Update the device drivers. 3) Reset iDRAC. 4) Perform an AC power-cycle operation on the server by doing the following: a) Disconnect the power cords. b) Wait 30 seconds. c) connect the power cords. 5) If possible, remove and reinstall the device. 6) Make sure that the cables are properly routed and connected. 7) Update the OS version for patches or hotfixes. 8) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
LCD Message
Bus fatal error on slot <number>. Reseat PCI card
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI1362

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Bus performance degraded for a component at slot arg1.
Arguments
  • arg1 = number
Detailed Description
System performance may be degraded. The bus is not operating at maximum speed or width.
Recommended Response Action
Update component drivers and power cycle the system. Remove and re-install the device at the next scheduled service time.
Category
System Health (PCI = PCI Device)
Severity
Warning
Trap/EventID
2418
LCD Message
Bus performance degraded for a component at slot <number>.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI1363

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
PCIe FATAL error in arg1.
Arguments
  • arg1 = description
Detailed Description
System performance may be degraded, or system may fail to operate. The description of the component failed is mentioned in message.
Recommended Response Action
Do one or all the steps below: 1) Make sure the device, BIOS, and iDRAC are updated to the latest firmware. 2) Update the device drivers. 3) Reset iDRAC. 4) Perform an AC power-cycle operation on the server by doing the following: a) Disconnect the power cords. b) Wait 30 seconds. c) connect the power cords. 5) If possible, remove and reinstall the device. 6) Make sure that the cables are properly routed and connected. 7) Update the OS version for patches or hotfixes. 8) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PCI = PCI Device)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI2000

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A fatal IO error detected on a component at bus arg1 device arg2 function arg3.
Arguments
  • arg1 = bus
  • arg2 = device
  • arg3 = func
Detailed Description
System performance may be degraded, or system may fail to operate.
Recommended Response Action
Do one of the following:1) Update the component and device firmware, and then power cycle the server.2) Remove and reinstall the Device.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
LCD Message
Fatal IO error on bus <bus> device <device> function <func>. Contact support
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI2001

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The component at bus arg1 device arg2 function arg3 recovered from a fatal IO error.
Arguments
  • arg1 = bus
  • arg2 = device
  • arg3 = func
Detailed Description
No detailed description available.
Recommended Response Action
No response action is required.
Category
System Health (PCI = PCI Device)
Severity
Informational
Trap/EventID
2419
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI2002

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A fatal IO error detected on a component at slot arg1.
Arguments
  • arg1 = number
Detailed Description
System performance may be degraded, or system may fail to operate.
Recommended Response Action
Update component drivers and power cycle the system. Remove and re-install the device.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
LCD Message
Fatal IO error on slot <number>. Contact support
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI2003

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The component at slot arg1 recovered from a fatal IO error.
Arguments
  • arg1 = number
Detailed Description
No detailed description available.
Recommended Response Action
No response action is required.
Category
System Health (PCI = PCI Device)
Severity
Informational
Trap/EventID
2419
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI2004

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Watchdog timeout event occurred on the PCIe link with segment: arg1, bus: arg2, device: arg3, and function: arg4.
Arguments
  • arg1 = seg_num
  • arg2 = bus_num
  • arg3 = dev_num
  • arg4 = func
Detailed Description
The OS has stopped updating the scratchpad registers of PCIe root ports, causing a watchdog timeout.
Recommended Response Action
Do the following: 1) Update the component drivers and power cycle the system. 2) If device is removable, remove and re-install the device. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PCI = PCI Device)
Severity
Critical
LCD Message
Watchdog timeout occurred on the PCIe link with segment <seg_num> bus <bus_num> device <dev_num> and function <func>.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI2005

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A Watchdog timeout event occurred because which on the PCIe link on the following segment is reset: arg1, bus: arg2, device: arg3, and function: arg4.
Arguments
  • arg1 = seg_num
  • arg2 = bus_num
  • arg3 = dev_num
  • arg4 = func
Detailed Description
The operating system has stopped updating the scratchpad registers of PCIe root ports, causing a watchdog timeout.
Recommended Response Action
No response action is required because the server is configured to automatically reset the link when timed out (ResetLinkOnTimeout).
Category
System Health (PCI = PCI Device)
Severity
Informational
LCD Message
A Watchdog timeout event occurred because which on the PCIe link on the following segment is reset: <seg_num>, bus: <bus_num>, device: <dev_num>, and function: <func>.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI2006

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Holding IO card arg1 is reset because the PCIe link watchdog timed out.
Arguments
  • arg1 = IO_Card
Detailed Description
The operating system has stopped updating the scratchpad registers of PCIe root ports, causing a watchdog timeout.
Recommended Response Action
No response action is required because the server is configured to automatically reset the Hold IO Card when timed out (HoldIOCardInReset).
Category
System Health (PCI = PCI Device)
Severity
Informational
LCD Message
The Holding IO card <IO_Card> is reset because the PCIe link watchdog timed out.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*
Applicable Event or Alert Types
CMC—Not Applicable

PCI3000

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Device option ROM on embedded NIC failed to support Link Tuning or FlexAddress.
Detailed Description
Either the BIOS, BMC/iDRAC, or LOM firmware is out of date and does not support FlexAddress.
Recommended Response Action
Update BIOS, BMC/iDRAC, and LOM firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3001

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Device option ROM on embedded NIC was successfully updated.
Detailed Description
No detailed description available.
Recommended Response Action
No response action is required.
Category
System Health (PCI = PCI Device)
Severity
Informational
Trap/EventID
2419
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3002

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Failed to program virtual MAC address on a component at bus arg1 device arg2 function arg3.
Arguments
  • arg1 = bus
  • arg2 = device
  • arg3 = func
Detailed Description
Either the BIOS, BMC/iDRAC, LOM, or NIC firmware is out of date and does not support FlexAddress.
Recommended Response Action
Update BIOS, BMC/iDRAC, and LOM firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3003

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Virtual MAC address for component at bus arg1 device arg2 function arg3 was successfully programed.
Arguments
  • arg1 = bus
  • arg2 = device
  • arg3 = func
Detailed Description
No detailed description available.
Recommended Response Action
No response action is required.
Category
System Health (PCI = PCI Device)
Severity
Informational
Trap/EventID
2419
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3004

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Device option ROM on mezzanine card arg1 failed to support Link Tuning or FlexAddress.
Arguments
  • arg1 = number
Detailed Description
Either the BIOS, BMC/iDRAC, or mezzanine card firmware is out of date and does not support FlexAddress.
Recommended Response Action
Update BIOS, BMC/iDRAC, and mezzanine card firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3005

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Device option ROM on mezzanine card arg1 was successfully updated.
Arguments
  • arg1 = number
Detailed Description
No detailed description available.
Recommended Response Action
No response action is required.
Category
System Health (PCI = PCI Device)
Severity
Informational
Trap/EventID
2419
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3006

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Failed to get Link Tuning or FlexAddress data from iDRAC.
Detailed Description
Either the BIOS or BMC/iDRAC firmware is out of date and does not support FlexAddress.
Recommended Response Action
Update BIOS, BMC/iDRAC firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3007

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Link Tuning or FlexAddress data successfully obtained.
Detailed Description
No detailed description available.
Recommended Response Action
No response action is required.
Category
System Health (PCI = PCI Device)
Severity
Informational
Trap/EventID
2419
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3008

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A correctable PCIe error detected on a component at bus arg1 device arg2 function arg3.
Arguments
  • arg1 = bus
  • arg2 = device
  • arg3 = func
Detailed Description
System performance may be degraded.
Recommended Response Action
Update component drivers and power cycle the system. Remove and re-install the device at the next service window.
Category
System Health (PCI = PCI Device)
Severity
Warning
Trap/EventID
2418
LCD Message
PCIe error on a component at bus <bus> device <device> function <func>.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3009

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
PCIe is operating normally on a component at bus arg1 device arg2 function arg3.
Arguments
  • arg1 = bus
  • arg2 = device
  • arg3 = func
Detailed Description
No detailed description available.
Recommended Response Action
No response action is required.
Category
System Health (PCI = PCI Device)
Severity
Informational
Trap/EventID
2419
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3010

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A non-fatal IO error detected on a component at bus arg1 device arg2 function arg3.
Arguments
  • arg1 = bus
  • arg2 = device
  • arg3 = func
Detailed Description
System performance may be degraded.
Recommended Response Action
Update component drivers and power cycle the system. Remove and re-install the device at the next service window.
Category
System Health (PCI = PCI Device)
Severity
Warning
Trap/EventID
2418
LCD Message
IO error on a component at bus <bus> device <device> function <func>.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3011

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The component at bus arg1 device arg2 function arg3 recovered from a non-fatal IO error.
Arguments
  • arg1 = bus
  • arg2 = device
  • arg3 = func
Detailed Description
No detailed description available.
Recommended Response Action
No response action is required.
Category
System Health (PCI = PCI Device)
Severity
Informational
Trap/EventID
2419
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3012

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The QuickPath Interconnect (QPI) width degraded.
Detailed Description
System performance may be degraded. The bus is not operating at maximum speed or width.
Recommended Response Action
Reset the system, if the problem persists reinstall processors.
Category
System Health (PCI = PCI Device)
Severity
Warning
Trap/EventID
2418
LCD Message
The QuickPath Interconnect (QPI) width degraded.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3013

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The QuickPath Interconnect (QPI) width regained.
Detailed Description
No detailed description available.
Recommended Response Action
No response action is required.
Category
System Health (PCI = PCI Device)
Severity
Informational
Trap/EventID
2419
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3014

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A correctable PCIe error detected on a component at slot arg1.
Arguments
  • arg1 = number
Detailed Description
System performance may be degraded.
Recommended Response Action
Update component drivers and power cycle the system. Remove and re-install the device at the next scheduled service time.
Category
System Health (PCI = PCI Device)
Severity
Warning
Trap/EventID
2418
LCD Message
PCIe error on a component at slot <number>.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3015

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The component at slot arg1 recovered from a non-fatal PCIe error.
Arguments
  • arg1 = number
Detailed Description
No detailed description available.
Recommended Response Action
No response action is required.
Category
System Health (PCI = PCI Device)
Severity
Informational
Trap/EventID
2419
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3016

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Device option ROM on mezzanine card failed to support Link Tuning or FlexAddress.
Detailed Description
Either the BIOS, BMC/iDRAC, or mezzanine card firmware is out of date and does not support FlexAddress.
Recommended Response Action
Update BIOS, BMC/iDRAC, and mezzanine card firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3017

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Device option ROM on mezzanine card was successfully updated.
Detailed Description
No detailed description available.
Recommended Response Action
No response action is required.
Category
System Health (PCI = PCI Device)
Severity
Informational
Trap/EventID
2419
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3018

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
New PCI card(s) have been detected in the system. Fan speeds may have changed to add additional cooling to the cards.
Detailed Description
New PCI card(s) have been detected in the system that may require additional airflow. Fan speeds may have changed to add additional cooling to the cards.
Recommended Response Action
Changing default fan response to PCIe cards should be done with appropriate understanding of the PCIe cooling needs of the cards present in the system. If the automatic cooling response is insufficient, additional cooling can be added by one of the following methods. 1) From iDRAC Web GUI, click Hardware -> Fans -> Setup, then from the fan speed offset drop-down list appropriately select the cooling level needed or set the minimum fan speed to a custom value. 2) From F2 System Setup, select iDRAC Settings -> Thermal, and set a higher fan speed from the fan speed offset or minimum fan speed. 3) For RACADM commands run "racadm help system.thermalsettings". If a lower fan speed is required, contact your service provider for the appropriate IPMI commands to reduce the default fan speed response for new PCIe cards.
Category
System Health (PCI = PCI Device)
Severity
Informational
Trap/EventID
2419
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3019

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A low-severity issue is detected in the SSD bay arg1, Slot arg2.
Arguments
  • arg1 = bay
  • arg2 = number
Detailed Description
A low-severity issue was detected in the SSD bay identified in the message.
Recommended Response Action
Remove and reinsert the component identified in the message, and then monitor the log for a re-occurrence of the issue. If the issue persists, and occurs during server startup, update the component firmware. If the issue persists and occurs during OS runtime, restart the server and update the OS drivers for the component identified in the message.
Category
System Health (PCI = PCI Device)
Severity
Warning
Trap/EventID
2418
LCD Message
An issue is detected in the SSD bay <bay>, Slot <number>.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI3020

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A low-severity issue is detected in a component of the bus arg1, device 0, function arg2.
Arguments
  • arg1 = bus
  • arg2 = func
Detailed Description
A low-severity issue is detected in the component identified in the message.
Recommended Response Action
Remove and reinsert the component identified in the message, and then monitor the log for a re-occurrence of the issue. If the issue persists, and occurs during server startup, update the component firmware. If the issue persists and occurs during OS runtime, restart the server and update the OS drivers for the component identified in the message.
Category
System Health (PCI = PCI Device)
Severity
Warning
LCD Message
An issue in a component of bus <bus ID>, device 0, function <function ID>.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI3021

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to set the Airflow Linear Flow per Minute (LFM) custom value because the LFM Mode is not set to Custom.
Detailed Description
The Airflow Linear Flow per Minute (LFM) custom value cannot be set because the LFM Mode is not set to Custom.
Recommended Response Action
Set the Linear Flow per Minute (LFM Mode) to Custom and retry the operation. To set the LFM Mode to Custom using iDRAC GUI, navigate to Configuration -> System Settings -> Hardware Settings -> PCIe Airflow Settings page.
Category
Configuration (PCI = PCI Device)
Severity
Warning
LCD Message
Unable to set the Airflow LFM custom value.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI3022

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to adjust the Airflow Linear Flow per Minute (LFM) settings of the PCIe slot because the LFM settings can be adjusted only for installed cards that are identified as third party cards.
Detailed Description
The Airflow Linear Flow per Minute (LFM) settings of the PCIe slot cannot be adjusted because the LFM settings can be adjusted only for installed cards that are identified as third party cards.
Recommended Response Action
Make sure that the cards installed in the PCIe slots are third party cards.
Category
Configuration (PCI = PCI Device)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI3023

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The LFM (Linear Feet Per Minute) setting of the PCIe slot arg1 has been arg2.
Arguments
  • arg1 = slot
  • arg2 = action
Detailed Description
The LFM (Linear Feet Per Minute) setting(s) of the PCIe slot has changed as identified in the message.
Recommended Response Action
Make sure that the LFM (Linear Feet Per Minute) setting(s) of the PCIe slot meets the cooling requirements of the installed PCIe device.
Category
Configuration (PCI = PCI Device)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI3024

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A Downstream Port Containment event detected on a component at bus arg1 device arg2 function arg3.
Arguments
  • arg1 = bus
  • arg2 = device
  • arg3 = func
Detailed Description
An error has triggered a Downstream Port Containment event on a component at the bus, device, and function identified in the message. The Operating System is automatically notified about this to make an attempt to recover from the issue.
Recommended Response Action
Update the component drivers, firmware, and check for the available OS updates. If the issue persists, power cycle the server. For more information about the Downstream Port Containment events, see the PCI Express 5.0 Specification documentation.
Category
System Health (PCI = PCI Device)
Severity
Warning
Trap/EventID
2418
LCD Message
Downstream Port Containment event detected on a component at bus <bus> device <device> function <func>.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3025

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A Downstream Port Containment event detected in the SSD bay arg1, Slot arg2.
Arguments
  • arg1 = bay
  • arg2 = number
Detailed Description
An error has triggered a Downstream Port Containment event in the SSD bay and slot identified in the message. The Operating System is automatically notified about this to make an attempt to recover from the issue.
Recommended Response Action
Update the component drivers, firmware, and check for the available OS updates. If the issue persists, power cycle the server. For more information about the Downstream Port Containment events, see the PCI Express 5.0 Specification documentation.
Category
System Health (PCI = PCI Device)
Severity
Warning
LCD Message
Downstream Port Containment event detected in the SSD bay <bay>, Slot <number>.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI3026

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A Downstream Port Containment event detected on a component at slot arg1.
Arguments
  • arg1 = number
Detailed Description
An error has triggered a Downstream Port Containment event in the component at the slot identified in the message. The Operating System is automatically notified about this to make an attempt to recover from the issue.
Recommended Response Action
Update the component drivers, firmware, and check for the available OS updates. If the issue persists, power cycle the server. For more information about the Downstream Port Containment events, see the PCI Express 5.0 Specification documentation.
Category
System Health (PCI = PCI Device)
Severity
Warning
Trap/EventID
2418
LCD Message
Downstream Port Containment event on slot <number>.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3027

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An Information-Only event was detected on a component at slot arg1.
Arguments
  • arg1 = number
Detailed Description
An Information-Only event was detected on a component at slot <number>.
Recommended Response Action
No response action is required.
Category
System Health (PCI = PCI Device)
Severity
Informational
Trap/EventID
2419
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3028

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An Information-Only event was detected on a component at bus arg1 device arg2 function arg3.
Arguments
  • arg1 = bus
  • arg2 = device
  • arg3 = func
Detailed Description
An Information-Only event was detected on a component at bus <bus> device <device> function<func>.
Recommended Response Action
No response action is required.
Category
System Health (PCI = PCI Device)
Severity
Informational
Trap/EventID
2419
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3029

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An Information-Only event was detected in the SSD bay arg1, Slot arg2.
Arguments
  • arg1 = bay
  • arg2 = number
Detailed Description
An Information-Only event was detected in the SSD bay <bay>, Slot <number>.
Recommended Response Action
No response action is required.
Category
System Health (PCI = PCI Device)
Severity
Informational
Trap/EventID
2419
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3030

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
New PCI card(s) have been detected in the system. Fan speeds may have changed to add additional cooling to the cards.
Detailed Description
New PCI card(s) have been detected in the system that may require additional airflow. Fan speeds may have changed to add additional cooling to the cards.
Recommended Response Action
If the automatic cooling response is insufficient, additional cooling can be added by one of the following methods. 1) From iDRAC Web GUI, click Cooling -> Configure Fans -> PCIe Airflow Settings, then select Custom option for that PCIe slot and define desired LFM value. 2) For RACADM commands run "racadm help system.PcieSlotLFM". If automatic cooling response is above desired levels, this response can be turned off in most cases and/or a different LFM target can be set using PCIe Airflow Settings options in iDRAC GUI or Racadm. See iDRAC User Guide for more details by searching for "cooling" . Changing default fan response to PCIe cards should be done in alignment with vendor specification for PCIe cooling needs of the cards present in the system. Recommended actions may not be supported or available on all systems.
Category
System Health (PCI = PCI Device)
Severity
Informational
Trap/EventID
2419
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PCI3031

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A Downstream Port Containment event detected on a component at segment arg1 bus arg2 device arg3 function arg4.
Arguments
  • arg1 = seg
  • arg2 = bus
  • arg3 = device
  • arg4 = func
Detailed Description
An error has triggered a Downstream Port Containment event on a component at the segment, bus, device, and function identified in the message. The Operating System is automatically notified about this to make an attempt to recover from the issue.
Recommended Response Action
Update the component drivers, firmware, and check for the available OS updates. If the issue persists, power cycle the server. For more information about the Downstream Port Containment events, see the PCI Express 5.0 Specification documentation.
Category
System Health (PCI = PCI Device)
Severity
Warning
Trap/EventID
2418
LCD Message
Downstream Port Containment event detected on a component at segment <seg> bus <bus> device <device> function <func>.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI3032

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A Downstream Port Containment event detected in the SSD bay arg1, Slot arg2, Segment arg3.
Arguments
  • arg1 = bay
  • arg2 = number
  • arg3 = seg
Detailed Description
An error has triggered a Downstream Port Containment event in the segment, SSD bay and slot identified in the message. The Operating System is automatically notified about this to make an attempt to recover from the issue.
Recommended Response Action
Update the component drivers, firmware, and check for the available OS updates. If the issue persists, power cycle the server. For more information about the Downstream Port Containment events, see the PCI Express 5.0 Specification documentation.
Category
System Health (PCI = PCI Device)
Severity
Warning
Trap/EventID
2418
LCD Message
Downstream Port Containment event detected in the SSD bay <bay>, Slot <number>, Segment <seg>.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI3033

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An Information-Only event was detected on a component at slot arg1 segment arg2.
Arguments
  • arg1 = number
  • arg2 = seg
Detailed Description
An Information-Only event was detected on a component at slot <number> Segment <seg>.
Recommended Response Action
No response action is required.
Category
System Health (PCI = PCI Device)
Severity
Informational
Trap/EventID
2419
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI3034

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An Information-Only event was detected on a component at segment arg1, bus arg2, device arg3, and function arg4.
Arguments
  • arg1 = seg
  • arg2 = bus
  • arg3 = device
  • arg4 = func
Detailed Description
An Information-Only event was detected on a component at segment identified in the message.
Recommended Response Action
No response action is required.
Category
System Health (PCI = PCI Device)
Severity
Informational
Trap/EventID
2419
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI3035

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An Information-Only event was detected in the segment arg1, SSD bay arg2, and Slot arg3.
Arguments
  • arg1 = seg
  • arg2 = bay
  • arg3 = number
Detailed Description
An Information-Only event was detected in the segment identified in the message.
Recommended Response Action
No response action is required.
Category
System Health (PCI = PCI Device)
Severity
Informational
Trap/EventID
2419
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI3036

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A correctable PCIe error is detected on a component at slot arg1 segment arg2.
Arguments
  • arg1 = number
  • arg2 = seg
Detailed Description
A correctable PCIe error is detected on a component at the segment identified in the message. The server performance may be degraded.
Recommended Response Action
Update component drivers and power cycle the system. Remove and re-install the device at the next scheduled service time.
Category
System Health (PCI = PCI Device)
Severity
Warning
Trap/EventID
2418
LCD Message
PCIe error on a component at slot <number> segment <seg>.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI3037

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A correctable PCIe error is detected on a component at the segment arg1, bus arg2, device arg3, and function arg4.
Arguments
  • arg1 = seg
  • arg2 = bus
  • arg3 = device
  • arg4 = func
Detailed Description
A correctable PCIe error is detected on a component at the segment identified in the message.
Recommended Response Action
Update the component drivers and power cycle the system. Remove and re-install the device during the next scheduled service.
Category
System Health (PCI = PCI Device)
Severity
Warning
Trap/EventID
2418
LCD Message
PCIe error on a component at segment <seg> bus <bus> device <device> function <func>.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI3038

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A low-severity issue is detected in the SSD bay arg1, Slot arg2, and segment arg3.
Arguments
  • arg1 = bay
  • arg2 = number
  • arg3 = seg
Detailed Description
A low-severity issue is detected in the SSD bay identified in the message.
Recommended Response Action
Remove and reinsert the component identified in the message, and then monitor the log for a re-occurrence of the issue. If the issue persists, and occurs during server startup, update the component firmware. If the issue persists and occurs during OS runtime, restart the server and update the OS drivers for the component identified in the message. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PCI = PCI Device)
Severity
Warning
Trap/EventID
2418
LCD Message
An issue is detected in the SSD bay <bay>, Slot <number>, segment <seg>.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI3039

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A high-severity issue is detected on a component in the slot arg1 segment arg2.
Arguments
  • arg1 = number
  • arg2 = seg
Detailed Description
A high-severity issue is detected on a component in the slot identified in the message.
Recommended Response Action
Do one or all of the following: 1) Make sure the device, BIOS, and iDRAC are updated to the latest firmware. 2) Update the device drivers. 3) Reset iDRAC. 4) Perform an AC power-cycle operation on the server by doing the following: a) Disconnect the power cords. b) Wait 30 seconds. c) Reconnect the power cords. 5) If possible, remove and reinstall the device. 6) Make sure that the cables are properly routed and connected. 7) Update the OS version for patches or hotfixes. 8) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
LCD Message
Bus fatal error on slot <number> segment <seg>. Reseat PCI card.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI3040

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A high-severity issue is detected on a component at segment arg1, bus arg2, device arg3, and function arg4.
Arguments
  • arg1 = seg
  • arg2 = bus
  • arg3 = device
  • arg4 = func
Detailed Description
A high-severity issue is detected on a component at the segment identified in the message.
Recommended Response Action
Do one or all of the following: 1) Make sure the device, BIOS, and iDRAC are updated to the latest firmware. 2) Update the device drivers. 3) Reset iDRAC. 4) Perform an AC power-cycle operation on the server by doing the following: a) Disconnect the power cords. b) Wait 30 seconds. c) Reconnect the power cords. 5) If possible, remove and reinstall the device. 6) Make sure that the cables are properly routed and connected. 7) Update the OS version for patches or hotfixes. 8) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
LCD Message
Fatal error on segment <seg> bus <bus> device <device> function <func>. Power cycle system.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI3041

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A high-severity issue is detected in the SSD bay arg1, slot arg2, and segment arg3.
Arguments
  • arg1 = bay
  • arg2 = number
  • arg3 = seg
Detailed Description
A high-severity issue is detected in the SSD bay identified in the message.
Recommended Response Action
Remove and reinsert the component identified in the message, and then monitor the log for a re-occurrence of the issue. If the issue persists, and occurs during server startup, update the component firmware. If the issue persists and occurs during OS runtime, restart the server and update the OS drivers for the component identified in the message. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI3042

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A fatal IO error detected on a component at segment arg1 bus arg2 device arg3 function arg4.
Arguments
  • arg1 = seg
  • arg2 = bus
  • arg3 = device
  • arg4 = func
Detailed Description
System performance may be degraded, or system may fail to operate.
Recommended Response Action
Update component drivers and power cycle the system. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
LCD Message
Fatal IO error on segment <seg> bus <bus> device <device> function <func>. Contact support.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI3043

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A Downstream Port Containment event detected on a component at slot arg1 segment arg2.
Arguments
  • arg1 = number
  • arg2 = seg
Detailed Description
An error has triggered a Downstream Port Containment event in the component at the segment and slot identified in the message. The Operating System is automatically notified about this to make an attempt to recover from the issue.
Recommended Response Action
Update the component drivers, firmware, and check for the available OS updates. If the issue persists, power cycle the server. For more information about the Downstream Port Containment events, see the PCI Express 5.0 Specification documentation.
Category
System Health (PCI = PCI Device)
Severity
Warning
Trap/EventID
2418
LCD Message
Downstream Port Containment event on slot <number> segment <seg>.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PCI5001

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A PCIe card carrier containing a PCIe card is inserted in PCIe slotarg1 .
Arguments
  • arg1 = slot number
Detailed Description
A PCIe card carrier containing a PCIe card is present in the slot identified in the message. This PCIe card will be enabled when the associated server is turned on or power cycled.
Recommended Response Action
Turn on or power cycle the associated server to enable the PCIe card.
Category
Configuration (PCI = PCI Device)
Severity
Informational
Trap/EventID
10611
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, LCD, Chassis Event Proxy*

PCI5002

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A PCIe card carrier that does not contain a PCIe card is inserted in the PCIe slotarg1 .
Arguments
  • arg1 = slot number
Detailed Description
A PCIe card carrier that does not contain a PCIe card is inserted in the PCIe slot identified in the message.
Recommended Response Action
No response action is required.
Category
Configuration (PCI = PCI Device)
Severity
Informational
Trap/EventID
10611
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, LCD, Chassis Event Proxy*

PCI5003

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A PCIe card carrier is removed from the PCIe slotarg1 .
Arguments
  • arg1 = slot number
Detailed Description
A PCIe card carrier is removed from the PCIe slot identified in the message.
Recommended Response Action
No response action is required.
Category
Configuration (PCI = PCI Device)
Severity
Informational
Trap/EventID
10611
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, LCD, Chassis Event Proxy*

PCI5004

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A power fault issue is detected in the PCIe adapter that was turned on in PCIe slotarg1.
Arguments
  • arg1 = slot number
Detailed Description
The Chassis Management Controller (CMC) detected an issue in the PCIe adapter that was turned on in the slot identified in the message.
Recommended Response Action
Make sure that: 1) The PCIe adapter used is supported by the Chassis Management Controller (CMC). For a list of supported adapters, If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Remote System Log*, LC Log*, LCD, Chassis Event Proxy*

PCI5005

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An auxiliary power fault issue is detected in the PCIe adapter that was turned on in PCIe slotarg1.
Arguments
  • arg1 = slot number
Detailed Description
Chassis Management Controller (CMC) detected an issue in the PCIe adapter that was turned on in the slot identified in the message.
Recommended Response Action
Make sure that: 1) The PCIe adapter used is supported by the Chassis Management Controller (CMC). For a list of supported adapters, If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, LCD, Chassis Event Proxy*

PCI5006

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The power-related issue of the PCIe adapter in slotarg1 is resolved.
Arguments
  • arg1 = slot number
Detailed Description
The power related issue of the PCIe device in the slot identified in the message is resolved.
Recommended Response Action
No response action is required.
Category
System Health (PCI = PCI Device)
Severity
Informational
Trap/EventID
2419
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, LCD, Chassis Event Proxy*

PCI5007

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The auxiliary power-related issue of the PCIe adapter in slot arg1 is resolved.
Arguments
  • arg1 = slot number
Detailed Description
The 3.3 Volt Regulator power related issue of PCIe carrier present in the slot identified in the message is resolved.
Recommended Response Action
No response action is required.
Category
System Health (PCI = PCI Device)
Severity
Informational
Trap/EventID
2419
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, LCD, Chassis Event Proxy*

PCI5008

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Chassis Management Controller (CMC) is unable to communicate with the PCIe switch board.
Detailed Description
The Chassis Management Controller (CMC) could not successfully connect to the PCIe switch board.
Recommended Response Action
Do the following: 1) Perform an AC Power Cycle operation on the Chassis by disconnecting the chassis from AC power, waiting for 30 seconds, and then reconnecting AC power. 2) Power on at least one server. Using the Chassis Management Controller (CMC) web interface, select Server Overview->Power->Control and then click the Operation field and select the Power On Server operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PCI = PCI Device)
Severity
Critical
Trap/EventID
2417
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, LCD, Chassis Event Proxy*

PCI5009

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The PCIe adapter in the PCIe slotarg1 was removed from the slot while the serverarg2 was turned-on.
Arguments
  • arg1 = PCIe slot number
  • arg2 = server slot number
Detailed Description
Chassis Management Controller (CMC) detected that a PCIe adapter was removed from a server which was turned-on. This may cause the server operating system to stop responding or to function in an improper manner.
Recommended Response Action
Perform a Power Cycle operation on the associated server. Restarting the operating system will not resolve this issue. Only remove PCIe adapters when the associated server is turned-off.
Category
Audit (PCI = PCI Device)
Severity
Warning
Trap/EventID
8562
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, LCD, Chassis Event Proxy*

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