This Reference Guide has information about Error and Event Messages (EEMs) pertaining to 12G,
13G, 14G, 15G, 16G, and 17G PowerEdge servers. These EEMs are displayed on User Interface
(UI), Command-Line Interface (CLI), Rest API, and sometimes stored in the data log files. EEMs
are displayed or stored as a result of user action, automatic event occurrence, or for data
logging purposes. This Reference Guide lists EEMs pertaining to PowerEdge Servers programs
such as iDRAC, iSM, OpenManage tools, and OMSA. EEMs are prefixed with an event type to help
in identification. For example PSU, STOR, and VLT representing Power Supply Unit, Storage, and
Voltage categories respectively.
This guide serves as a vital tool for IT administrators and support personnel to diagnose,
respond to, and resolve system alerts efficiently, ensuring optimal server performance and
reliability. An EEM has three elements:
Message—Indicates the message, and possible causes, where available.
Recommended Response Action—Indicates the remedial tasks to be
performed by you to resolve an issue. Where applicable, the iDRAC UI, RACADM, or Redfish
methods of resolving an issue are described .
Detailed Description—Provides more information about the error or
event, where available.
NOTE:Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
Here is a list of message categories that are provided in this guide along with their
acronyms:
Alert category definition
System Health: Represents all the alerts that are related to hardware within the system chassis. For example, temperature errors, voltage errors, and device errors.
Storage Health: Represents
alerts that are related to the storage subsystem. For example, controller errors, hard
drive errors, and virtual drive errors.
Configuration: Represents alerts that are related to hardware, firmware, and software configuration changes. For example, PCI-e card added or removed, RAID configuration changed, and iDRAC license changed.
Audit: Category represents the audit log. Examples include, user login/logout information, Password authentication failures, session info, power states.
Update: Represents alerts that are generated because of firmware or driver upgrades and downgrades. This does not represent firmware inventory.
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