PowerEdge Servers Error and Event Messages Reference Guide

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PST—BIOS POST Event Messages

PST0000

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unrecognized Post Code.
Detailed Description
The BIOS provided a progress code to the iDRAC, but that progress code is not recognized by the current iDRAC firmware.
Recommended Response Action
Do one of the following: 1) Update the iDRAC firmware. 2) Restart the system and retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
Unrecognized Post Code.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0001

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
System Power On.
Detailed Description
System BIOS detected the system is turned on.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
System Power On.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0002

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
CPU Microcode load.
Detailed Description
System BIOS has started loading the processor microcode.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
CPU Microcode load.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0003

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Chipset Initialization.
Detailed Description
System BIOS has started chipset initialization.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
Started chipset initialization.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0004

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Memory Configuration.
Detailed Description
System BIOS has started memory configuration.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
Memory configuration started.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0005

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Shadow BIOS.
Detailed Description
System BIOS has started copying image from flash to system memory.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
Shadow BIOS operation started.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0006

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Multiprocessor Initialization.
Detailed Description
System BIOS has started initialization multiprocessor support.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
Started multiprocessor initialization.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0007

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
POST processing start.
Detailed Description
System BIOS has started power on self test.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
Started power on self test (POST).
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0008

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
System Management Mode (SMM)initialization.
Detailed Description
System BIOS has started System Management Mode (SMM) initialization.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
System Management Mode (SMM) initialization.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0009

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
PCI bus enumeration & video initialization.
Detailed Description
System BIOS has started PCI bus enumeration and video initialization.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
PCI bus enumeration & video initialization.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0010

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
iDRAC is ready.
Detailed Description
The iDRAC initialization is completed.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
iDRAC initialization completed.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0011

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Extended Memory test started.
Detailed Description
System started extended memory test.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
Extended memory test started.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0012

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Extended Memory test running \
Detailed Description
System extended memory test in progress.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
Extended Memory test running \
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0013

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Extended Memory test running /
Detailed Description
System extended memory test in progress.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
Extended Memory test running /
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0014

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Extended Memory test completed.
Detailed Description
System completed extended memory test.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
Extended Memory test completed.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0064

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Display sign-on.
Detailed Description
System BIOS is displaying power on splash screen.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
Display sign-on.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0065

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
PCI configuration.
Detailed Description
System BIOS is configuring PCI devices.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
PCI configuration.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0080

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An issue was detected. System at boot F1/F2 prompt. Requires entry to continue.
Detailed Description
System is at the F1/F2 prompt because the system BIOS detected an issue other than "No bootable devices".
Recommended Response Action
Check post display screen for details. Press F1 to continue boot, or press F2 to go to setup.
Category
System Health (PST = BIOS POST)
Severity
Warning
LCD Message
System BIOS at F1/F2 prompt.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0081

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
No bootable devices.
Detailed Description
System is at F1/F2 prompt because the system BIOS was unable to detect a bootable device.
Recommended Response Action
Make sure a bootable device is attached to the system and enabled in BIOS setup. If device is attached and enabled, remove and reapply power to server. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PST = BIOS POST)
Severity
Critical
LCD Message
No bootable devices found. Check bootable devices.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0082

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
In BIOS Setup Menu.
Detailed Description
System is at the BIOS Setup Menu.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
In BIOS Setup Menu.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0083

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
In BIOS Boot Menu.
Detailed Description
System is at the BIOS Boot Menu.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
In BIOS Boot Menu.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0084

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Automated Task application.
Detailed Description
System started the Automated Task application.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
Automated Task application.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0085

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Performing CSIOR.
Detailed Description
System is performing CSIOR (Collect System Inventory on Restart).
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
Performing CSIOR.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0086

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
In Lifecycle Controller.
Detailed Description
System BIOS has launched the Lifecycle Controller user interface.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
In Lifecycle Controller.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0087

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Initializing iDRAC.
Detailed Description
System BIOS is initializing iDRAC.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
Initializing iDRAC
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0088

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Preparing to Boot.
Detailed Description
System BIOS is preparing to boot the system.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
Preparing to Boot.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0089

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A problem was detected during Power-On Self-Test (POST).
Detailed Description
A problem was detected during Power-On Self-Test (POST). The next logged message contains more specific details for the detected issue.
Recommended Response Action
Review the next logged message for the recommended response action to resolve the problem.
Category
System Health (PST = BIOS POST)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0090

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A problem was detected related to the previous server boot.
Detailed Description
A problem was detected related to the previous server boot. The next logged message contains more specific details for the detected issue.
Recommended Response Action
Review the next logged message for the recommended response action to resolve the problem.
Category
System Health (PST = BIOS POST)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0091

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A problem was detected in Memory Reference Code (MRC).
Detailed Description
A problem was detected in Memory Reference Code (MRC). The next logged message contains more specific details for the detected issue.
Recommended Response Action
Review the next logged message for the recommended response action to resolve the problem.
Category
System Health (PST = BIOS POST)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0125

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The system BIOS is about to start a boot option.
Detailed Description
The System BIOS is starting to identify, and then boot to a device.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
The system BIOS is about to start a boot option.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0126

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Giving control to UEFI aware OS.
Detailed Description
System is currently booting to an UEFI compatible operating system. No more POST codes will be generated in this boot sequence.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
Giving control to UEFI aware OS.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0127

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Giving control to OS.
Detailed Description
System BIOS gave control to the operating system.
Recommended Response Action
No response action is required.
Category
System Health (PST = BIOS POST)
Severity
Informational
LCD Message
Giving control to OS.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0128

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
No memory is detected.
Detailed Description
System BIOS was unable to detect memory in the system . This exception occurred early in system power on, thus the system may not display video (BIOS Post Exception 80).
Recommended Response Action
Inspect System Memory.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
No memory is detected. Inspect memory devices
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PST0129

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Memory is detected, but is not configurable.
Detailed Description
System BIOS detected memory, but was unable to configure the memory for system operation. Compare system memory installation to supported system memory configurations. Reduce the system to minimum memory configuration if acceptable. This exception occurred early in system power on, thus the system may not display video.(BIOS POST Exception Code 81).
Recommended Response Action
Compare system memory installation to supported system memory configurations.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
Memory is detected, but is not configurable. Check memory devices
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PST0130

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Memory is configured, but not usable.
Detailed Description
During memory configuration system BIOS encountered device failures or speed configurations that resulted in unused memory. This exception occurred early in system power on, thus the system may not display video. (BIOS POST Exception code 82).
Recommended Response Action
Remove input power. Reseat memory devices or reduce system to minimum supported memory configuration.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
Memory is configured, but not usable. Check memory devices
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PST0131

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
System BIOS shadow failed.
Detailed Description
Memory errors occurred copying BIOS image into system memory. This exception occurred early in system power on, thus the system may not display video. (BIOS POST Exception Code 83).
Recommended Response Action
Remove input power. Reduce system memory to minimum configuration and apply input power.
Category
System Health (PST = BIOS POST)
Severity
Critical
LCD Message
System BIOS shadow failed. Check memory devices
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0132

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
CMOS failed.
Detailed Description
System BIOS detected a failure with CMOS memory during system POST. This exception occurred early in system power on, thus the system may not display video. (BIOS POST Exception Code 84).
Recommended Response Action
Check system event log for CMOS battery exceptions. Remove and reapply input power. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
CMOS failed. Power cycle system
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PST0133

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
DMA controller failed.
Detailed Description
System BIOS detected a failure with the DMA controller during system POST. This exception occurred early in system power on, thus the system may not display video. (BIOS POST Exception code 85).
Recommended Response Action
Remove and reapply input power.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
DMA controller failed. Power cycle system
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PST0134

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Interrupt controller failed.
Detailed Description
System BIOS detected a failure with the interrupt controller during system POST. This exception occurred early in system power on, thus the system may not display video. (BIOS POST Exception code 86).
Recommended Response Action
Remove and reapply input power. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
Interrupt controller failed. Power cycle system
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PST0135

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Timer refresh failed.
Detailed Description
System BIOS detected a timer refresh failure during system POST. This exception occurred early in system power on, thus the system may not display video. (BIOS POST Exception code 87).
Recommended Response Action
Remove and reapply input power. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
Timer refresh failed. Power cycle system
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PST0136

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Programmable interval timer error.
Detailed Description
System BIOS detected an failure with the programmable interval timer during POST. This exception occurred early in system power on, thus the system may not display video. (BIOS POST Exception code 88).
Recommended Response Action
Remove and reapply input power. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
Programmable interval timer error. Power cycle system
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PST0137

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Parity error.
Detailed Description
System BIOS detected a parity error during post This exception occurred early in system power on, thus the system may not display video. (BIOS POST exception code 89).
Recommended Response Action
Remove and reapply input power. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
Parity error. Power cycle system
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PST0138

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
SuperIO failed.
Detailed Description
System BIOS detected a failure with the SIO. This exception occurred early in system power on, thus the system may not display video. (BIOS POST code exception code 8A).
Recommended Response Action
Remove and reapply input power. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
SuperIO failure. Power cycle system
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PST0139

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Keyboard controller failed.
Detailed Description
System BIOS detected a failure with the Keyboard Controller. This exception occurred early in system power on, thus the system may not display video. (BIOS POST exception code 8B).
Recommended Response Action
Remove and reapply input power. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
Keyboard controller failed. Power cycle system
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PST0140

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
System management interrupt initialization failed.
Detailed Description
System BIOS failed to initialize the system management interrupt. This exception occurred early in system power on, thus the system may not display video. (BIOS POST exception code 8C) .
Recommended Response Action
Remove and reapply input power. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
SMI initialization failed. Power cycle system
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PST0141

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
QuickPath Interconnect (QPI) fatal error.
Detailed Description
Quick Path Interconnect failed during system POST. Reboot the system. If problem persists, remove input power and reseat processors. This exception occurred early in system power on, thus the system may not display video.
Recommended Response Action
Reboot the system. If problem persists, remove input power and reseat processors.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
QuickPath Interconnect (QPI) fatal error. Contact support
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PST0142

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
MRC fatal error.
Detailed Description
BIOS Memory testing failed. Compare system memory installation to supported system memory configurations. Reduce system configuration to minimum memory configuration. This exception occurred early in system power on, thus the system may not display video.
Recommended Response Action
Compare system memory installation to supported system memory configurations. Reduce system configuration to minimum memory configuration.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
Memory initialization error. Contact support
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PST0143

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Intel Trusted Execution Technology (TXT) fatal error.
Detailed Description
TXT boot failed. This could be related to memory errors or an error with the system TXT configuration. A socketed TPM module may have been removed. This exception occurred early in system power on, thus the system may not display video.
Recommended Response Action
Check TPM presence. Remove and reapply input power. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
Intel Trusted Execution Technology (TXT) fatal error. Contact support
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PST0144

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to load required BIOS files.
Detailed Description
System BIOS is unable to load the required BIOS files.
Recommended Response Action
Remove and reapply input power. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PST = BIOS POST)
Severity
Critical
LCD Message
Unable to load required BIOS files.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0192

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Shut-down test failed.
Detailed Description
System BIOS shutdown test failed during POST. This exception occurred early in system power on, thus the system may not display video. (BIOS POST exception code C0).
Recommended Response Action
Check system event log for CMOS battery exceptions. Remove and reapply input power. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
Shut-down test failed. Power cycle system
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PST0193

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
BIOS POST memory test failed.
Detailed Description
System BIOS POST memory test failed. This exception occurred early in system power on, thus the system may not display video. (BIOS POST exception code C1).
Recommended Response Action
Compare system memory installation to supported system memory configurations. Reduce system configuration to minimum memory configuration.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
BIOS POST memory test failed. Check memory devices
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PST0194

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Remote access controller configuration failed.
Detailed Description
System BIOS could not configure the Remote Access controller This exception occurred early in system power on, thus the system may not display video. (BIOS POST exception code C2).
Recommended Response Action
Power cycle the system. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
Remote access controller configuration failed. Check screen message
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PST0195

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
CPU configuration failed.
Detailed Description
The current processor configuration is unsupported or encountered a fatal exception during POST. Check the processor configuration. This exception occurred early in system power on, thus the system may not display video. (BIOS POST exception code C3).
Recommended Response Action
Review system processor configuration and reduce the system to the minimum configuration.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
CPU configuration failed. Check screen message
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PST0196

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Incorrect memory configuration.
Detailed Description
System BIOS detected an invalid memory population. Reinstall the memory to match the supported population. This exception occurred early in system power on, thus the system may not display video. (BIOS POST Exception code C4).
Recommended Response Action
Re-install memory to match supported memory configuration.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
Incorrect memory configuration. Review User Guide
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PST0208

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
System BIOS has halted.
Detailed Description
System BIOS has halted and is unable to continue.
Recommended Response Action
Do one of the following: 1) If new hardware has been added, remove the new hardware and restart the server, 2) Turn server off and back on using the power button, or 3) Remove and reapply server input power. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PST = BIOS POST)
Severity
Critical
LCD Message
System BIOS has halted. Check console for details.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0209

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
System BIOS has halted due to Non-Maskable Interrupt (NMI).
Detailed Description
System BIOS has halted and is unable to continue. System BIOS has detected a Non-Maskable Interrupt (NMI) which may have been caused by a hardware change.
Recommended Response Action
Do one of the following: 1) If new hardware has been added, remove the new hardware and restart the server, 2) Turn server off and back on using the power button, or 3) Remove and reapply server input power. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PST = BIOS POST)
Severity
Critical
LCD Message
System halted due to NMI: Check Console for Details
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0210

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A high-severity issue has occurred at the Power-On Self-Test (POST) phase which has resulted in the system BIOS to abruptly stop functioning.
Detailed Description
A high-severity issue has occurred at the Power-On Self-Test (POST) phase which has resulted in the system BIOS to abruptly stop functioning. BIOS is unable to report the issue on the POST screen.
Recommended Response Action
Power cycle the system. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PST = BIOS POST)
Severity
Critical
LCD Message
The system BIOS abruptly stopped functioning because of a high-severity issue in POST.
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

PST0254

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
General failure after video.
Detailed Description
System BIOS detected a functional or configuration issue during system POST. Check the system video screen for more information. The system event log may contain additional details. This exception occurred early in system power on, thus the system may not display video. (BIOS POST Exception code FE).
Recommended Response Action
Check system video and review event log for additional information.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
General failure after video. Check screen message
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PST0256

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
POST fatal error detected.
Detailed Description
System BIOS detected a functional or configuration issue during system POST. Check the system video screen for more information. The system event log may contain additional details.
Recommended Response Action
Check system video and review event log for additional information.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
POST fatal error detected. Contact support
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PST0257

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The AMD Platform Security Processor (PSP) detected an issue during platform initialization.
Detailed Description
The AMD Platform Security Processor (PSP) detected an issue during platform initialization.
Recommended Response Action
Do one of the following: 1) Power off the server, then power on by using the power button. 2) Disconnect the input power, and then reconnect. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
The AMD Platform Security Processor (PSP) detected an issue during platform initialization.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

PST0258

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The AMD Platform Security Processor (PSP) detected a security-related issue while booting the server.
Detailed Description
The AMD Platform Security Processor (PSP) detected a security-related issue while booting the server and paused the server from further booting.
Recommended Response Action
Do one of the following: 1) Power off the server, then power on by using the power button. 2) Disconnect the input power, and then reconnect. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (PST = BIOS POST)
Severity
Critical
Trap/EventID
2425
LCD Message
The AMD Platform Security Processor (PSP) detected a security-related issue while booting the server.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

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