PowerEdge Servers Error and Event Messages Reference Guide
PSU—Power Supply Event Messages
PSU0000
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power supply arg1 is present.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Trap/EventID
- 2187
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*
PSU0001
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power supply arg1 failed.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Remove and re-install the power supply. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 2185
- LCD Message
- PSU <number> failed. Check PSU
- OMSA Event ID
- 5300
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*
PSU0002
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A predictive failure detected on power supply arg1.
- Arguments
- arg1 = number
- Detailed Description
- System performance and power redundancy may be degraded or lost.
- Recommended Response Action
- Remove and re-install the power supply at the next service window. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (PSU = Power Supply)
- Severity
- Warning
- Trap/EventID
- 2186
- LCD Message
- Predictive failure on PSU <number>. Check PSU
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*
PSU0003
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The Power Supply Unit (PSU) arg1 is not receiving input power because of issues in PSU or cable connections.
- Arguments
- arg1 = PSU Number
- Detailed Description
- The power supply is installed correctly but an input source is not connected or is not functional.
- Recommended Response Action
- Ensure that the following is correct: 1) Input power source is connected to the PSU. 2) Power is within the operating requirements of PSU. 3) Cables are properly connected. If the issue persists, manually reseat and/or swap the PSUs.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 2185
- LCD Message
- Power input for PSU <number> is lost. Check PSU cables
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*
PSU0004
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The power input for power supply arg1 is outside of range.
- Arguments
- arg1 = number
- Detailed Description
- The operating requirements for the power supply may be found in product documentation or on the power supply itself.
- Recommended Response Action
- Verify the input source is attached to the power supply. Verify the input power is within the operating requirements for the power supply.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 2185
- LCD Message
- Power input for PSU <number> is outside of range. Check PSU cables
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*
PSU0005
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The power input for power supply arg1 is outside of the allowable range, but it is attached to the system.
- Arguments
- arg1 = number
- Detailed Description
- The operating requirements for the power supply may be found in product documentation or on the power supply itself.
- Recommended Response Action
- Verify the input power is within the operating requirements for the power supply.
- Category
- System Health (PSU = Power Supply)
- Severity
- Warning
- Trap/EventID
- 2186
- LCD Message
- PSU <number>s power input is outside of the allowable range.
- OMSA Event ID
- 5353
- OMSA Trap ID
- 5353
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*
PSU0006
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power supply arg1 is incorrectly configured.
- Arguments
- arg1 = number
- Detailed Description
- The power supply identified in the message must be supported by the platform. Generally, multiple power supplies in the server should have the same feature set and power rating.
- Recommended Response Action
- Review server product documentation for supported power supplies and power supply configurations.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 2185
- LCD Message
- Power supply <number> is incorrectly configured. Check PSU.
- OMSA Event ID
- 5354
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*
PSU0007
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power supply arg1 is operating at 110 volts, and could cause a circuit breaker fault.
- Arguments
- arg1 = number
- Detailed Description
- A power supply that is designed to operate at 220V, but is connected to a 110V power source requires additional current for operation. The additional current may trip circuit-breakers or cause other electrical issues with the input source.
- Recommended Response Action
- Check input power source and cabling. Use recommended input power. Review the product documentation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (PSU = Power Supply)
- Severity
- Warning
- LCD Message
- PSU <number> at 110 volts; could cause a circuit breaker fault.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Filter Visibility, LC Log*
PSU0017
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power supply arg1 is operating normally.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Trap/EventID
- 2187
- OMSA Event ID
- 5352
- OMSA Trap ID
- 5352
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*
PSU0019
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The input power for power supply arg1 has been restored.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Trap/EventID
- 2187
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*
PSU0022
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power supply arg1 is correctly configured.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Trap/EventID
- 2187
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*
PSU0023
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power supply arg1 operating at 110 volts has been acknowledged by user.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Filter Visibility, LC Log*
PSU0031
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Cannot communicate with power supply arg1.
- Arguments
- arg1 = number
- Detailed Description
- The power supply may operate, however power supply monitoring will be degraded. System performance may be degraded.
- Recommended Response Action
- Remove and re-install the power supply. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 2185
- LCD Message
- Cannot communicate with PSU <number>. Reseat PSU.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU0032
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The temperature for power supply arg1 is in a warning range.
- Arguments
- arg1 = number
- Detailed Description
- System performance may be degraded.
- Recommended Response Action
- Check the system operating environment, including airflow and inlet temperature. Check system logs for temperature and thermal component failures.
- Category
- System Health (PSU = Power Supply)
- Severity
- Warning
- Trap/EventID
- 2186
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU0033
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The temperature for power supply arg1 is outside of range.
- Arguments
- arg1 = number
- Detailed Description
- System performance may be degraded.
- Recommended Response Action
- Check the system operating environment, including airflow and inlet temperature. Check system logs for temperature and thermal component failures.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 2185
- LCD Message
- PSU <number> temperature outside of range. Check PSU
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU0034
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- An under voltage fault detected on power supply arg1.
- Arguments
- arg1 = number
- Detailed Description
- This failure may be the result of an electrical issue with cables or subsystem components in the system.
- Recommended Response Action
- 1) Remove and re-install the power supply. 2) Check cables and subsystem components in the system for damage. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 2185
- LCD Message
- An under voltage fault detected on PSU <number>. Check power source.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU0035
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- An over voltage fault detected on power supply arg1.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Check input power, replace or re-install the power supply. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 2185
- LCD Message
- Over voltage fault on PSU <number>. Check PSU
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU0036
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- An over current fault detected on power supply arg1.
- Arguments
- arg1 = number
- Detailed Description
- This failure may be the result of an electrical issue with cables or subsystem components in the system.
- Recommended Response Action
- 1) Remove and re-install the power supply. 2) Check cables and subsystem components in the system for damage. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 2185
- LCD Message
- An over current fault detected on PSU <number>. Check PSU.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU0037
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Fan failure detected on power supply arg1.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Check for fan blockage. If not replace the power supply.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 2185
- LCD Message
- Fan failure detected on PSU <number>. Check PSU.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU0038
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power supply arg1 fan is operating normally.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Trap/EventID
- 2187
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU0039
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- An under current fault detected on power supply arg1.
- Arguments
- arg1 = number
- Detailed Description
- Insufficient amount of current to keep power supply operating at a normal levels.
- Recommended Response Action
- 1) Remove and re-install the power supply input cord. 2) Check power distribution or PSU input source for anomalies. 3) If the issue persists,Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 2185
- LCD Message
- Under current fault detected on PSU <number>. Check PSU.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU0040
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- An output under voltage fault detected on power supply arg1.
- Arguments
- arg1 = number
- Detailed Description
- The power supply output voltage is insufficient to keep system operating at a normal levels.
- Recommended Response Action
- 1) Remove the power supply input cord and then remove power supply. 2) Re-install the power supply and then re-install the power supply cord. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 2185
- LCD Message
- Output under voltage fault detected on PSU <number>.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU0041
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- An output over voltage fault detected on power supply arg1.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- 1) Remove the power supply input cord and then remove power supply. 2) Re-install the power supply and then re-install the power supply cord. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 2185
- LCD Message
- Output over voltage fault on PSU <number>. Check PSU
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU0042
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- An output over current fault detected on power supply arg1.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- 1) Remove the power supply input cord and then remove power supply. 2) Re-install the power supply and then re-install the power supply cord. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 2185
- LCD Message
- Output over current fault detected on PSU <number>. Check PSU.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU0043
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- An output under current fault detected on power supply arg1.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- 1) Remove the power supply input cord and then remove power supply. 2) Re-install the power supply and then re-install the power supply cord. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 2185
- LCD Message
- Output under current fault detected on PSU <number>. Check PSU.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU0044
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Cannot obtain status information from power supply arg1.
- Arguments
- arg1 = number
- Detailed Description
- The power supply is operating but the system cannot get status information.
- Recommended Response Action
- If problem persist, remove and re-install power supply.
- Category
- System Health (PSU = Power Supply)
- Severity
- Warning
- Trap/EventID
- 2186
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU0045
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power supply arg1 status information successfully obtained.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Trap/EventID
- 2187
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU0046
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Communication has been restored to power supply arg1.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Trap/EventID
- 2187
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU0047
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A communication error is observed between the primary and secondary Digital Signal Processors (DSPs) of Power Supply Unit (PSU) arg1.
- Arguments
- arg1 = PSU number
- Detailed Description
- A communication error is observed between the primary and secondary Digital Signal Processors (DSPs) of Power Supply Unit (PSU) identified in the message.
- Recommended Response Action
- 1) Remove the power supply input cord, and then remove the Power Supply Unit (PSU). 2) Reinstall the PSU and reconnect the cord. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Audit (PSU = Power Supply)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0048
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A communication error between the primary and secondary Digital Signal Processors (DSPs) of Power Supply Unit (PSU) arg1 is resolved and normal communication is restored.
- Arguments
- arg1 = PSU number
- Detailed Description
- A communication error between the primary and secondary Digital Signal Processors (DSPs) of Power Supply Unit (PSU) identified in the message is resolved and normal communication is restored.
- Recommended Response Action
- No response action is required.
- Category
- Audit (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0049
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to power on the Power Supply Unit (PSU) arg1 within four seconds after the PSU is enabled.
- Arguments
- arg1 = PSU number
- Detailed Description
- The Power Supply Unit (PSU) identified in the message cannot be powered on within four seconds after the PSU is enabled.
- Recommended Response Action
- Do the following and retry the operation. 1) Remove the power supply input cord, and then remove the Power Supply Unit (PSU). 2) Reinstall the PSU and reconnect the cord. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Audit (PSU = Power Supply)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0050
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power Supply Units (PSUs) are not installed in Chassis Zone-2.
- Detailed Description
- Power Supply Units (PSUs) are not installed in Chassis Zone-2.
- Recommended Response Action
- Ensure that Chassis Zone-2 has at least one PSU installed. If there is already a PSU installed in Zone-2, remove and re-insert it. Ensure that the LED status is green. It the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0051
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power Supply Units (PSUs) are not installed in Chassis Zone-1.
- Detailed Description
- Power Supply Units (PSUs) are not installed in Chassis Zone-1.
- Recommended Response Action
- Ensure that Chassis Zone-1 has at least one PSU installed. If there is already a PSU installed in Zone-1, remove and re-insert it. Ensure that the LED status is green. It the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0052
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The system is permitted to power on because Power Supply Units (PSUs) are installed in Chassis Zone-2.
- Detailed Description
- The system is permitted to power on because Power Supply Units (PSUs) are installed in Chassis Zone-2.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0053
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The system is permitted to power on because Power Supply Units (PSUs) are installed in Chassis Zone-1.
- Detailed Description
- The system is permitted to power on because Power Supply Units (PSUs) are installed in Chassis Zone-1.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0054
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Updating the Power Supply firmware at server power state arg1. Although M-CRPS supports reboot-less updates, some scenarios may still require host reboot.
- Arguments
- arg1 = POWER_STATE
- Detailed Description
- Although M-CRPS supports reboot-less updates, some scenarios may still require host reboot.
- Recommended Response Action
- No response action is required.
- Category
- Updates (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0076
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A power supply wattage mismatch is detected; power supply arg1 is rated for arg2 watts.
- Arguments
- arg1 = number
- arg2 = value
- Detailed Description
- Power supplies should be of the same input type and power rating.
- Recommended Response Action
- Install matched power supplies and review product documentation for proper configuration.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 2185
- LCD Message
- PSU wattage mismatch; PSU <number> = <value> watts
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU0077
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power supply arg1 vendor type mismatch detected.
- Arguments
- arg1 = number
- Detailed Description
- Power supplies should be of the same input type and power rating.
- Recommended Response Action
- Install matched power supplies and review product documentation for proper configuration.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 2185
- OMSA Event ID
- 5354
- OMSA Trap ID
- 5354
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU0078
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power supply arg1 revision mismatch detected.
- Arguments
- arg1 = number
- Detailed Description
- This power supply revision is not supported for this system.
- Recommended Response Action
- Review product documentation, change power supply with correct revision.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 2185
- OMSA Event ID
- 5354
- OMSA Trap ID
- 5354
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU0080
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power supply arg1 voltage rating does not match the system requirements.
- Arguments
- arg1 = number
- Detailed Description
- The system does not support mixed voltage power supplies.
- Recommended Response Action
- Review product documentation, change power supply with correct voltage rating.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 2185
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU0090
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power supply arg1 wattage mismatch corrected.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Trap/EventID
- 2187
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU0091
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power supply unit arg1 rating exceeds the system power distribution limits.
- Arguments
- arg1 = number
- Detailed Description
- The rating of the power supply unit identified in the message should not exceed system power distribution limits.
- Recommended Response Action
- Remove the power supply unit identified in the message and review server product documentation for appropriate configuration.
- Category
- System Health (PSU = Power Supply)
- Severity
- Warning
- Trap/EventID
- 2186
- LCD Message
- Power supply <number> exceeds power distribution limits. Remove PSU.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU0092
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power supply unit arg1 rating is appropriate for the system power distribution limits.
- Arguments
- arg1 = number
- Detailed Description
- The rating of the power supply unit identified in the message does not exceed system power distribution limits.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Trap/EventID
- 2187
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU0800
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power Supply arg1: Status = 0xarg2, IOUT = 0xarg3, VOUT= 0xarg4, TEMP= 0xarg5, FAN = 0xarg6, INPUT= 0xarg7.
- Arguments
- arg1 = PSU name
- arg2 = PSU Status
- arg3 = Output Current
- arg4 = Output Voltage
- arg5 = Temperature
- arg6 = Fan
- arg7 = Input
- Detailed Description
- Lists the complete status of the power supply unit.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0801
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power Supply arg1: CRC error detected.
- Arguments
- arg1 = PSU Name
- Detailed Description
- The Power Supply had a CRC error detected.
- Recommended Response Action
- Acquire the power supply firmware image and update the power supply indicated in the message.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0802
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The power supply redundancy policy on the system has been set to arg1.
- Arguments
- arg1 = Enable/Disable
- Detailed Description
- The power supply redundancy policy on the system has been set.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0803
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Insufficient power in chassis to power on server.
- Detailed Description
- Insufficient power in chassis to power on server.
- Recommended Response Action
- Do one or all of the following the retry the operation: 1) Check all the existing Power Supply Units(PSUs) to ensure that they are providing power.2) Add PSUs if necessary. 3) Turn off the unused components. 4) Use the Chassis Management Controller (CMC) or Management Module web interface to check the available power and server power requirements.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0853
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Insufficient power in chassis to power on server.
- Detailed Description
- Insufficient power in chassis to power on server.
- Recommended Response Action
- Utilize the Management Module (MM) web interface to check available power and server power requirements. If sufficient power is available, retry the operation.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
PSU0900
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power unit arg1 is off.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0901
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power unit arg1 is on.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0902
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power unit arg1 was power cycled.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0904
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Could not power down 240VA on power unit arg1.
- Arguments
- arg1 = number
- Detailed Description
- In order to meet service requirements the supply must be shut down.
- Recommended Response Action
- Remove input power at the power supply.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0906
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- An interlock power down error detected on power unit arg1.
- Arguments
- arg1 = number
- Detailed Description
- In order to meet service requirements the supply must be shut down.
- Recommended Response Action
- Remove input power at the power supply.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0907
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- An interlock power down error was corrected for power unit arg1.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Remove input power at the power supply.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0908
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power lost on power unit arg1.
- Arguments
- arg1 = number
- Detailed Description
- The power supply is installed correctly but an input source is not connected or is not functional.
- Recommended Response Action
- Verify the input source is attached to the power supply. Verify the input power is within the operating requirements for the power supply.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- OMSA Event ID
- 5354
- OMSA Trap ID
- 5354
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0909
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power restored on power unit arg1.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0910
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Soft power control failure detected on power unit arg1.
- Arguments
- arg1 = number
- Detailed Description
- The system did not respond correctly to a power down request.
- Recommended Response Action
- Disconnect Input Power.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0911
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Soft power control restored on power unit arg1.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0912
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A failure detected on power unit arg1.
- Arguments
- arg1 = number
- Detailed Description
- Status from the power supply indicates a power supply exception occurred. The power supply will try to operate in a degraded state. System Performance and power redundancy may be degraded or lost.
- Recommended Response Action
- Check input power. Re-install the power supply. It the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- OMSA Event ID
- 5354
- OMSA Trap ID
- 5354
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0913
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power unit arg1 is operating normally.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0914
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A predictive failure detected on power unit arg1.
- Arguments
- arg1 = number
- Detailed Description
- Status from the power supply indicates a power supply exception occurred. The power supply will try to operate. System Performance and power redundancy may be degraded or lost.
- Recommended Response Action
- Remove input power and re-install supply at the next service window.
- Category
- System Health (PSU = Power Supply)
- Severity
- Warning
- OMSA Event ID
- 5353
- OMSA Trap ID
- 5353
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0915
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The Power Supply Unit (PSU) arg1 firmware is not responding.
- Arguments
- arg1 = number
- Detailed Description
- The Power Supply Unit (PSU) firmware of the PSU identified in the message is not responding. The firmware is corrupted and stuck in the bootloader operation.
- Recommended Response Action
- Do the following and retry the operation:1) Remove the Power Supply Unit (PSU) and reinstall. 2) Retry the PSU update operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 2185
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0916
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The issue in the Power Supply Unit (PSU) arg1 because of the stuck in the bootloader is now resolved.
- Arguments
- arg1 = number
- Detailed Description
- The issue in the Power Supply Unit (PSU) because of the stuck in the bootloader is now resolved.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Trap/EventID
- 2187
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0917
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The server is unable to communicate with Power Supply arg1.
- Arguments
- arg1 = number
- Detailed Description
- The server is unable to communicate with the Power Supply Unit (PSU) identified in the message. The PSU is supplying power to the server.
- Recommended Response Action
- Do the following and retry the operation: 1) Power down the server. 2) Remove Power Supply Unit (PSU) and reinstall. 3) Reset the server by running RACADM command at the command line interface(CLI), "racadm racreset" or at server GUI, "Reset IDRAC" under option:More Actions. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (PSU = Power Supply)
- Severity
- Warning
- Trap/EventID
- 2186
- LCD Message
- PSU <number> is non communicative. Check PSU.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, LCD, OS Log, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0918
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The server has restored communication with the Power Supply arg1.
- Arguments
- arg1 = number
- Detailed Description
- The server has restored communication with the Power Supply Unit (PSU) identified in the message.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Trap/EventID
- 2187
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU0919
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The Power Supply Unit (PSU) in the slot arg1 is in the Bootloader mode and therefore does not support all functionalities. It is currently in the Bootloader mode because arg2.
- Arguments
- arg1 = slotNum
- arg2 = reason
- Detailed Description
- The Power Supply Unit (PSU) in the slot identified in the message is in the Bootloader mode and therefore does not support all functionalities.
- Recommended Response Action
- Install or upgrade the PSU firmware to get all the functionalities. For information about upgrading the PSU firmware, see the iDRAC Users Guide of the respective iDRAC version on the support site.
- Category
- System Health (PSU = Power Supply)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU100
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power supply arg1 is offline.
- Arguments
- arg1 = power supply unit
- Detailed Description
- The power supply unit identified in the message is offline, because of the one of the following reasons: 1) The power supply unit is not correctly seated. 2) The power cable may not be connected properly or disconnected. 3) The power supply unit has failed. 4) There is an input power failure.
- Recommended Response Action
- Do one of the following to resolve the issue: 1) reseat the power supply unit. 2) Reconnect the power cable to the power supply unit. 3) Install a new power supply unit 4) Restore the input power supply.
- Category
- System Health (PSU = Power Supply)
- Severity
- Warning
- OMSA Event ID
- 5303
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
PSU1000
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power supply cable has been removed from arg1.
- Arguments
- arg1 = PSU Sensor Name
- Detailed Description
- The power supply unit is not receiving input AC power. The power cable may not be connected properly or removed. This can happen if there is an AC failure or problems with the power strip attached to the enclosure power supply.
- Recommended Response Action
- Reconnect the power cable to the power supply unit if it was disconnected. Restore the input AC power supply. Make sure the power supply is restored to the enclosure from the mains.
- Category
- Storage (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 4233
- OMSA Event ID
- 2312;2313
- OMSA Trap ID
- 10400
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*
PSU1001
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1 has failed.
- Arguments
- arg1 = PSU Sensor Name
- Detailed Description
- The enclosure detected that a power supply unit has failed.
- Recommended Response Action
- Check for other messages related to the state of the power supply unit/enclosure. These may help determine the cause of this event. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Storage (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 4233
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*
PSU1002
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1 was removed
- Arguments
- arg1 = PSU Sensor Name
- Detailed Description
- The enclosure detected that a power supply unit was removed and is no longer functioning in optimal condition.
- Recommended Response Action
- Re-insert the power supply unit into the enclosure. Re-connect the AC power cable and switch on the power supply unit. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Storage (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 4233
- OMSA Event ID
- 2324
- OMSA Trap ID
- 100400
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*
PSU1003
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1 is switched OFF.
- Arguments
- arg1 = PSU Sensor Name
- Detailed Description
- The power supply is not providing any power. This may be because the power supply switch is in the off position or the power supply has failed.
- Recommended Response Action
- Check whether the power switch on the power supply unit is turned off or on. If it is turned off, turn it on. If the problem is not corrected, verify that the power cord is attached and functional. See the storage hardware documentation for more information.
- Category
- Storage (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 4233
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*
PSU1004
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power supply cable has been inserted into arg1.
- Arguments
- arg1 = PSU Sensor Name
- Detailed Description
- The enclosure detected that AC power supply was restored to the power supply unit.
- Recommended Response Action
- No response action is required.
- Category
- Storage (PSU = Power Supply)
- Severity
- Informational
- Trap/EventID
- 4235
- OMSA Event ID
- 2325
- OMSA Trap ID
- 100100
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*
PSU1005
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1 is switched on.
- Arguments
- arg1 = PSU sensor name
- Detailed Description
- The enclosure detected that a power supply unit was switched on.
- Recommended Response Action
- No response action is required.
- Category
- Storage (PSU = Power Supply)
- Severity
- Informational
- Trap/EventID
- 4235
- OMSA Event ID
- 2232
- OMSA Trap ID
- 100100
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*
PSU1006
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1 was inserted.
- Arguments
- arg1 = PSU sensor name
- Detailed Description
- The enclosure detected that a power supply unit was inserted.
- Recommended Response Action
- No response action is required.
- Category
- Storage (PSU = Power Supply)
- Severity
- Informational
- Trap/EventID
- 4235
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*
PSU1007
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1 has failed.
- Arguments
- arg1 = PSU Sensor Name
- Detailed Description
- A device has been failed and the system is no longer functioning in optimal condition.
- Recommended Response Action
- Replace the device.
- Category
- Storage (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 4233
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*
PSU101
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power supply arg1 is not present.
- Arguments
- arg1 = power supply unit
- Detailed Description
- The power supply unit identified in the message is not present, because of the one of the following reasons: 1) The power supply unit is not correctly seated. 2) The power cable may not be connected properly or disconnected. 3) The power supply unit has failed. 4) There is an input power failure.
- Recommended Response Action
- Do one of the following to resolve the issue: 1) reseat the power supply unit. 2) Reconnect the power cable to the power supply unit. 3) Install a new power supply unit 4) Restore the input power supply.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- OMSA Event ID
- 5352
- OMSA Trap ID
- 5352
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
PSU1010
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The DC power supply is switched off.
- Detailed Description
- The power supply unit is switched off. Either you have switched off the power supply unit or it is defective.
- Recommended Response Action
- Check to see whether the power switch is turned off or on. If it is turned off, turn it on. If the problem is not corrected, verify that the power cord is attached and functional. If the problem continues or if the power switch is already turned on, then replace the power supply unit.
- Category
- Storage (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 4233
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LCD, Chassis Event Proxy*
PSU102
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power supply arg1 status is unknown.
- Arguments
- arg1 = power supply unit
- Detailed Description
- The status of the power supply unit identified in the message is unknown, because of one of the following reasons: 1) The power supply unit is not correctly seated. 2) The power cable may not be connected properly or disconnected. 3) The power supply unit has failed. 4) There is an input power failure.
- Recommended Response Action
- Do one of the following to resolve the issue: 1) reseat the power supply unit. 2) Reconnect the power cable to the power supply unit. 3) Install a new power supply unit 4) Restore the input power supply.
- Category
- System Health (PSU = Power Supply)
- Severity
- Warning
- OMSA Event ID
- 5351
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
PSU1050
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1 is switched ON.
- Arguments
- arg1 = power supply name
- Detailed Description
- The power supply identified in the message is switched ON.
- Recommended Response Action
- No response action is required.
- Category
- Storage (PSU = Power Supply)
- Severity
- Informational
- OMSA Event ID
- 2323
- OMSA Trap ID
- 100100
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
PSU500
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to get the current server power status.
- Detailed Description
- Racadm tool cannot obtain the power status possible reason is that the IPMI call failed.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU501
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Server is already powered ON.
- Detailed Description
- The server was already up, when the user gave a power on request.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU502
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Server is already powered OFF.
- Detailed Description
- The server was already down, when the user gave a power off request.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU503
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Server power status: arg1
- Arguments
- arg1 = Status
- Detailed Description
- Success message.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU504
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Server power operation successful
- Detailed Description
- Success message.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU505
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The Witness Server is already powered on.
- Detailed Description
- The Witness Server is already powered on.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU506
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The Witness Server is already powered off.
- Detailed Description
- The Witness Server is already powered off.
- Recommended Response Action
- No response action is required.
- Category
- System Health (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU507
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to perform the Virtual AC power-cycle operation because the server is powered on.
- Detailed Description
- The Virtual AC power-cycle operation cannot be performed because the server is powered on.
- Recommended Response Action
- Power off the server first and retry the operation. To power off the server, perform the Use Post operation on Redfish URI "/redfish/v1/Systems/{ComputerSystemId}/Actions/ComputerSystem.Reset".
- Category
- Configuration (PSU = Power Supply)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU8501
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to retrieve PSU arg1 input voltage information.
- Arguments
- arg1 = slot number
- Detailed Description
- Unable to retrieve input voltage information for the PSU specified in the message.
- Recommended Response Action
- Remove the PSU from the chassis, wait for two minutes, and reinsert it. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Audit (PSU = Power Supply)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU8502
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The PSU in slot arg1 detected 110 VAC input voltage and does not match chassis configuration.
- Arguments
- arg1 = slot number
- Detailed Description
- The input voltage of the PSU specified in the message does not match the input voltage of the PSUs already present in the chassis.
- Recommended Response Action
- Do the following: 1) Check the power configuration "Allow 110 VAC Operation" setting and make sure it is enabled. 2) Check if the input voltage of all the PSUs are the same. 3) If the input voltage of the PSU specified in the message is not the same, then remove the unmatched PSU.
- Category
- Audit (PSU = Power Supply)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU8503
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The PSU in slot arg1 detected 220 VAC input voltage and does not match chassis configuration.
- Arguments
- arg1 = slot number
- Detailed Description
- The input voltage of the PSU specified in the message does not match the input voltage of the PSUs already present in the chassis.
- Recommended Response Action
- Do the following: 1) Check if the input voltage of all the PSUs are the same. 2) If the input voltage of the PSU specified in the message is not the same, then remove the unmatched PSU.
- Category
- Audit (PSU = Power Supply)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU8504
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The Allow 110 VAC Operation overload risk is not acknowledged.
- Detailed Description
- Selecting the Allow 110 VAC Operation involves potential risk that an overload can occur. The overload risk was not acknowledged in the CMC Web interface when the selection was made.
- Recommended Response Action
- Select the Allow 110 VAC Operation and accept the subsequent dialog that acknowledges the overload risk.
- Category
- Audit (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU8505
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to set the chassis redundancy policy to AC Redundancy.
- Detailed Description
- Unable to set the chassis redundancy policy to AC Redundancy.
- Recommended Response Action
- Retry the operation using the CMC command line interface or CMC Web interface. To set the chassis redundancy policy using the command line, enter "racadm config -g cfgChassisPower -o cfgChassisRedundancyPolicy 1". To configure the chassis redundancy policy using the Web interface, click Chassis Overview > Power > Configuration. From the Redundancy drop-down menu, select AC Redundancy.
- Category
- Audit (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 8329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU8506
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to change power cap because Server Based Power Management Mode is enabled.
- Detailed Description
- When the Server Power Management mode is enabled the Power cap cannot be set.
- Recommended Response Action
- To enable the ability to set the power cap, switch to external Power Management and disable the Server Based Management Mode in the CMC Web interface.
- Category
- Audit (PSU = Power Supply)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Filter Visibility, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU8507
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Insufficient power available because PSU in the slot arg1 is not present.
- Arguments
- arg1 = slot number
- Detailed Description
- The PSU identified in the message has been disengaged or removed. Insufficient power is available.
- Recommended Response Action
- Insert a PSU in the slot identified in the message.
- Category
- Audit (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU8508
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1, PSUarg2 firmware update is in progress.
- Arguments
- arg1 = error string
- arg2 = slot number
- Detailed Description
- Unable to set the Power configuration because the PSU firmware update is in progress.
- Recommended Response Action
- Retry the operation after the PSU firmware update is completed.
- Category
- Audit (PSU = Power Supply)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU8510
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- PSU in slot arg1 FW updated successfully to version arg2
- Arguments
- arg1 = slot number
- arg2 = version number
- Detailed Description
- The firmware for the PSU identified in the message is successfully updated to the version displayed in the message.
- Recommended Response Action
- No response action is required.
- Category
- Audit (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU8511
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Successfully updated the firmware for the PSU in slot arg1.
- Arguments
- arg1 = slot number
- Detailed Description
- The firmware for the PSU identified in the message was successfully updated.
- Recommended Response Action
- No response action is required.
- Category
- Audit (PSU = Power Supply)
- Severity
- Informational
- Trap/EventID
- 8331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Filter Visibility, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU8512
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to update the firmware for the PSU in slot arg1. Error=0xarg2 (arg3)
- Arguments
- arg1 = slot number
- arg2 = error number
- arg3 = error string
- Detailed Description
- The firmware update operation for the PSU identified in the message did not complete, because of internal communication errors.
- Recommended Response Action
- Retry the firmware update operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Audit (PSU = Power Supply)
- Severity
- Warning
- Trap/EventID
- 8330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU8513
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to complete the PSU slot arg1 firmware update. Error=0xarg2.
- Arguments
- arg1 = number
- arg2 = error number
- Detailed Description
- Unable to update the PSU firmware due to PMBus communication errors.
- Recommended Response Action
- Retry the firmware update operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Audit (PSU = Power Supply)
- Severity
- Warning
- Trap/EventID
- 8330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU8515
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to set the Enable Dynamic Power Supply Engagement attribute.
- Detailed Description
- Unable to set the Enable Dynamic Power Supply Engagement attribute.
- Recommended Response Action
- Do the following: 1) Retry the operation. 2) If the issue persists, review the tracelog for more details. To retrieve the tracelog, in the CMC Web interface, go to Troubleshooting > Diagnostics page and enter the "gettracelog" command, or use RACADM "gettracelog" command. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Audit (PSU = Power Supply)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Filter Visibility, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU8516
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to set redundancy policy because PSU enumeration is in progress.
- Detailed Description
- Unable to set redundancy policy because PSU enumeration is in progress. The policy can be set after PSU enumeration is complete.
- Recommended Response Action
- Retry the operation after the PSU enumeration is complete.
- Category
- Audit (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Filter Visibility, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU8517
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- PSU redundancy policy changed.
- Detailed Description
- The operation to change the PSU redundancy policy is complete.
- Recommended Response Action
- No response action is required.
- Category
- Audit (PSU = Power Supply)
- Severity
- Informational
- Trap/EventID
- 8331
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU8518
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to access the PSU arg1 FRU data.
- Arguments
- arg1 = slot number
- Detailed Description
- The operation to read the FRU data from the PSU identified in the message did not complete successfully due to internal communication errors.
- Recommended Response Action
- Retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Audit (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 8329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU8519
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Enhanced Dynamic Power Supply Engagement (DPSE) is not supported by the current power supply configuration and is suspended.
- Detailed Description
- The Dynamic Power Supply Engagement (DPSE) feature is suspended due to the configuration or the type of PSU present. The feature is enabled, but suspended until a supported PSU configuration is in place.
- Recommended Response Action
- Dynamic Power Supply Engagement (DPSE) is not supported by the current power supply configuration. Verify the PSUs are supported. Replace the unsupported PSUs.
- Category
- Audit (PSU = Power Supply)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Filter Visibility, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU8520
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Enhanced Dynamic Power Supply Engagement (DPSE) is fully supported.
- Detailed Description
- The Dynamic Power Supply Engagement feature is supported and fully operational.
- Recommended Response Action
- No response action is required.
- Category
- Audit (PSU = Power Supply)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU8521
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- PSU arg1 exceeded upper temperature threshold and has been turned off.
- Arguments
- arg1 = slotnum
- Detailed Description
- The power supply unit (PSU) identified in the message was turned off because the temperature exceeded the high temperature threshold in the unit.
- Recommended Response Action
- Remove and reinsert the PSU or remove AC power and reapply power to the PSU to get it functional again.
- Category
- Audit (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 8329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU8522
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- PSU arg1 reported input under voltage fault and has been turned off.
- Arguments
- arg1 = slotnum
- Detailed Description
- The power supply unit (PSU) identified in the message was turned off because the input under voltage fault occurred.
- Recommended Response Action
- 1) Check PSU AC input power source. 2) Remove AC power and reapply power to the PSU to get it functional again. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Audit (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 8329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU8523
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- PSU arg1 reported input over current fault and has been turned off.
- Arguments
- arg1 = slotnum
- Detailed Description
- The power supply unit (PSU) identified in the message was turned off because the input over current fault occurred.
- Recommended Response Action
- 1) Verify system load is within PSU capacity and no short circuits are present in the system. 2) Remove AC power and reapply power to the PSU to get it functional again. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Audit (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 8329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU8524
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The system power is automatically recovered because of an AC brownout in the power supply unit (PSU).
- Detailed Description
- The system power is automatically recovered because of an AC brownout in the power supply unit (PSU).
- Recommended Response Action
- Do one of the following: 1) Make sure that the system load is within the power capacity of power supply unit (PSU) and no short circuit exists. 2) Make sure that the AC input to the PSU is correct. For information about input voltage specifications, see the "CMC Technical Guide". 3) Disconnect the power supply and reconnect. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Audit (PSU = Power Supply)
- Severity
- Critical
- Trap/EventID
- 8329
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, IPMI Alert, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
PSU8525
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to update the firmware of Power Supply Unit (PSU) in the chassis slot arg1 because either the chassis power is on, PSU input power is unavailable, or chassis has insufficient number of working PSUs. Error=0xarg2 (arg3).
- Arguments
- arg1 = slot
- arg2 = error number
- arg3 = error string
- Detailed Description
- The firmware update operation of Power Supply Unit (PSU) in the chassis slot identified in the message can not complete because either the chassis power is on, PSU input power is unavailable, or chassis has insufficient number of working PSUs.
- Recommended Response Action
- Retry the operation. If the issue persists, do the following and retry the operation: 1) Power OFF the chassis. 2) Make sure that the chassis has properly working PSUs. 3) Make sure that the PSUs have input power.
- Category
- Audit (PSU = Power Supply)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
PSU8526
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to update the firmware of Power Supply Unit (PSU) in the chassis slot arg1 because either the iDRAC or Module Management unit is not functioning because of a previous firmware update operation. Error=0xarg2 (arg3).
- Arguments
- arg1 = slot number
- arg2 = error number
- arg3 = error string
- Detailed Description
- The firmware update operation of Power Supply Unit (PSU) in the chassis slot identified in the message did not complete because either the iDRAC or Module Management unit is not functioning because of a previous firmware update operation.
- Recommended Response Action
- Reset the iDRAC or Management Module, and then retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Audit (PSU = Power Supply)
- Severity
- Warning
- Trap/EventID
- 8330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU8527
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to update the firmware of Power Supply Unit (PSU) in the chassis slot arg1 because update package is not supported. Error=0xarg2 (arg3).
- Arguments
- arg1 = slot
- arg2 = error number
- arg3 = error string
- Detailed Description
- The firmware update operation of Power Supply Unit (PSU) in the chassis slot identified in the message did not complete because update package is not supported.
- Recommended Response Action
- Download the latest update package from your service provider and then retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Audit (PSU = Power Supply)
- Severity
- Warning
- Trap/EventID
- 8330
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU8528
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to set the chassis redundancy policy to PSU Redundancy.
- Detailed Description
- The chassis redundancy policy could not be set to the PSU Redundancy mode.
- Recommended Response Action
- Do one of the following and retry the operation: 1) On the OpenManage Enterprise-Modular Graphical User Interface (GUI) click Settings > Power. Under Redundancy Configuration, select PSU Redundancy. 2) At the Command Line Interface (CLI), enter the RACADM command: "racadm config -g cfgChassisPower -o cfgChassisRedundancyPolicy 1".
- Category
- Configuration (PSU = Power Supply)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
PSU8529
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The temperature of Power Supply Unit arg1 exceeded upper temperature threshold and has been turned off.
- Arguments
- arg1 = slotnum
- Detailed Description
- The Power Supply Unit (PSU) identified in the message was automatically powered off because the temperature exceeded the upper temperature threshold in the unit.
- Recommended Response Action
- 1) Manually remove and reinstall the Power Supply Unit (PSU) or disconnect the input power. 2) Press and hold the power button for 30 seconds. The PSU is powered on.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
PSU8530
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The Power Supply Unit arg1 reported an input undervoltage fault and has been turned off.
- Arguments
- arg1 = slotnum
- Detailed Description
- The Power Supply Unit (PSU) identified in the message was turned off because the input undervoltage fault occurred.
- Recommended Response Action
- 1) Check the Power Supply Unit (PSU)input power source. 2) Press and hold the power button for 30 seconds. The PSU is powered on. 3) If the issue persists, contact technical support.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
PSU8531
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The Power Supply Unit arg1 reported input overcurrent fault and has been turned off.
- Arguments
- arg1 = slotnum
- Detailed Description
- The Power Supply Unit (PSU) identified in the message was turned off because the input overcurrent fault occurred.
- Recommended Response Action
- 1) Verify system load is within the Power Supply Unit (PSU) capacity and no short circuits are present in the system. 2) Press and hold the power button for 30 seconds. The PSU is powered on. 3) If the issue persists, contact technical support.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
PSU8533
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A warning has occurred in one of the DC/DC power conditioner modules. Module: arg1, Register: arg2, ErrorCode: arg3.
- Arguments
- arg1 = module
- arg2 = register
- arg3 = error_code
- Detailed Description
- A warning has occurred in one of the DC/DC power conditioner modules.
- Recommended Response Action
- If the issue persists,Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (PSU = Power Supply)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
PSU8534
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A fault has occurred in one of the DC/DC power conditioner modules. Module: arg1, Register: arg2, ErrorCode: arg3.
- Arguments
- arg1 = module
- arg2 = register
- arg3 = error_code
- Detailed Description
- A fault has occurred in one of the DC/DC power conditioner modules.
- Recommended Response Action
- If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (PSU = Power Supply)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
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