
PowerEdge Servers Error and Event Messages Reference Guide
RDHX—Rear Door Heat Exchanger Event Messages
RDHX0001
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1 value has dropped below the lower critical limit.
- Arguments
- arg1 = sensorName
- Detailed Description
- To update the user that the sensor value is less than the lower critical threshold.
- Recommended Response Action
- Inspect the sensor in described in the message.
- Category
- System Health (RDHX = Rear Door Heat Exchanger)
- Severity
- Critical
- Trap/EventID
- 3817
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDHX0002
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1 value has exceeded the upper critical limit.
- Arguments
- arg1 = sensorName
- Detailed Description
- To update the user that the sensor value is greater than the upper critical threshold.
- Recommended Response Action
- Inspect the sensor described in the message.
- Category
- System Health (RDHX = Rear Door Heat Exchanger)
- Severity
- Critical
- Trap/EventID
- 3817
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDHX0003
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1 value has dropped below the lower warning limit.
- Arguments
- arg1 = sensorName
- Detailed Description
- To update the user that the sensor value is less than the lower warning threshold.
- Recommended Response Action
- Inspect the sensor described in the message.
- Category
- System Health (RDHX = Rear Door Heat Exchanger)
- Severity
- Warning
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- No alerts are applicable for this message
RDHX0004
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1 value has exceeded the upper warning limit.
- Arguments
- arg1 = sensorName
- Detailed Description
- To update the user that the sensor value is greater than the upper warning threshold.
- Recommended Response Action
- Inspect the sensor described in the message.
- Category
- System Health (RDHX = Rear Door Heat Exchanger)
- Severity
- Warning
- Trap/EventID
- 3818
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDHX0005
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 value has returned to its normal value.
- Arguments
- arg1 = sensorName
- Detailed Description
- The value of the sensor described in the message has returned to normal value.
- Recommended Response Action
- No response action is required.
- Category
- Audit (RDHX = Rear Door Heat Exchanger)
- Severity
- Informational
- Trap/EventID
- 9963
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDHX0006
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The Fan Test could not be run because the Enhanced Rear Door Heat Exchanger must be in the "Off" state.
- Detailed Description
- The Fan Test could not be run because the Enhanced Rear Door Heat Exchanger must be in the "Off" state.
- Recommended Response Action
- Transition the Enhanced Rear Door Heat Exchanger to the "Off" state.
- Category
- Audit (RDHX = Rear Door Heat Exchanger)
- Severity
- Warning
- Trap/EventID
- 9962
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDHX0007
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Fan Test is currently running. Try again when the Status property is set to Complete.
- Detailed Description
- Fan Test is currently running. Try again when the Status property is set to "Complete".
- Recommended Response Action
- Fan Test is currently running. Try again when the Status property is set to "Complete".
- Category
- Audit (RDHX = Rear Door Heat Exchanger)
- Severity
- Informational
- Trap/EventID
- 9963
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDHX0008
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 has opened.
- Arguments
- arg1 = sourceName
- Detailed Description
- Door Opened. Please check the door.
- Recommended Response Action
- Door Opened. Please check the door.
- Category
- Audit (RDHX = Rear Door Heat Exchanger)
- Severity
- Informational
- Trap/EventID
- 9963
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDHX0009
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 has closed.
- Arguments
- arg1 = sourceName
- Detailed Description
- The door described in the message has closed.
- Recommended Response Action
- No response action is required.
- Category
- Audit (RDHX = Rear Door Heat Exchanger)
- Severity
- Informational
- Trap/EventID
- 9963
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDHX0011
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The eRDHx thermal controls are turned On.
- Detailed Description
- The eRDHx thermal controls are turned On. eRDHx fans are running, liquid cooling valve is open, and are now under thermal controls.
- Recommended Response Action
- No response action is required.
- Category
- Audit (RDHX = Rear Door Heat Exchanger)
- Severity
- Informational
- Trap/EventID
- 9963
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDHX0012
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The eRDHx thermal controls are arg1.
- Arguments
- arg1 = Mode
- Detailed Description
- The eRDHx thermal controls are in the Mode indicated in the message. eRDHx fans are not running, liquid cooling valve is closed, effectively eRDHx is no longer cooling the rack.
- Recommended Response Action
- Immediate attention is needed if the current mode of eRDHx is not intentionally set. In this mode, eRDHx is no longer cooling the rack. All systems in the rack must be in power off state. This mode is intended for maintenance purpose only.
- Category
- Audit (RDHX = Rear Door Heat Exchanger)
- Severity
- Critical
- Trap/EventID
- 9961
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDHX0013
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The eRDHx Power Recovery mode is set to thermal controls arg1.
- Arguments
- arg1 = ACRecoveryPowerState
- Detailed Description
- The eRDHx Power Recovery is set to the thermal controls mode identified in the message.
- Recommended Response Action
- The eRDHx power recovery is set to the thermal controls mode identified in the message. The mode should match the power recovery of the systems in the rack to avoid risk of thermal events.
- Category
- Audit (RDHX = Rear Door Heat Exchanger)
- Severity
- Informational
- Trap/EventID
- 9963
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDHX0014
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The eRDHx is connected to IRC.
- Detailed Description
- The Enclosed Rear Door Heat Exchanger (eRDHx) is connected to IRC.
- Recommended Response Action
- No response action is required.
- Category
- Audit (RDHX = Rear Door Heat Exchanger)
- Severity
- Informational
- Trap/EventID
- 9963
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDHX0015
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The eRDHx is arg1.
- Arguments
- arg1 = connection_state
- Detailed Description
- The Enclosed Rear Door Heat Exchanger (eRDHx) is in a state as indicated in the message.
- Recommended Response Action
- Immediate attention is needed if the state of eRDHx as indicated in the message is not expected. eRDHx may be in a state where it is no longer providing cooling to the rack. Locate the rack and inspect the connection. For further instructions, refer to the Integrated Rack Controller Installation and Service Manual available on the support site.
- Category
- Audit (RDHX = Rear Door Heat Exchanger)
- Severity
- Warning
- Trap/EventID
- 9962
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
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