PowerEdge Servers Error and Event Messages Reference Guide
RDU—Redundancy Event Messages
RDU0001
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The fans are redundant.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (RDU = Redundancy)
- Severity
- Informational
- Trap/EventID
- 2475
- OMSA Event ID
- 5304
- OMSA Trap ID
- 5304
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU0002
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Fan redundancy is lost.
- Detailed Description
- One of more fans have failed or have been removed or a configuration change occurred which requires additional fans.
- Recommended Response Action
- Remove and re-install failed fans or install additional fans.
- Category
- System Health (RDU = Redundancy)
- Severity
- Critical
- Trap/EventID
- 2473
- LCD Message
- Fan redundancy is lost. Check fans.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU0003
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Fan redundancy is degraded.
- Detailed Description
- One of more fans have failed or have been removed or a configuration change occurred which requires additional fans.
- Recommended Response Action
- Remove and re-install failed fans or install additional fans.
- Category
- System Health (RDU = Redundancy)
- Severity
- Warning
- Trap/EventID
- 2474
- OMSA Event ID
- 5305
- OMSA Trap ID
- 5305
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU0004
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The fans are not redundant.
- Detailed Description
- One of more fans have failed or have been removed or a configuration change occurred which requires additional fans.
- Recommended Response Action
- Remove and re-install failed fans or install additional fans.
- Category
- System Health (RDU = Redundancy)
- Severity
- Informational
- Trap/EventID
- 2475
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU0005
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The fans are not redundant. Insufficient resources to maintain normal operations.
- Detailed Description
- One of more fans have failed or have been removed or a configuration change occurred which requires additional fans.
- Recommended Response Action
- Remove and re-install failed fans or install additional fans.
- Category
- System Health (RDU = Redundancy)
- Severity
- Critical
- Trap/EventID
- 2473
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU0011
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The power supplies are redundant.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (RDU = Redundancy)
- Severity
- Informational
- Trap/EventID
- 2475
- OMSA Event ID
- 5304
- OMSA Trap ID
- 5304
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*
RDU0012
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power supply redundancy is lost.
- Detailed Description
- The current power operational mode is non-redundant because of a power supply exception, a power supply inventory change, or a system power inventory change. The system was previously operating in a power redundant mode.
- Recommended Response Action
- Check the event log for power supply failures. Review system configuration and power consumption.
- Category
- System Health (RDU = Redundancy)
- Severity
- Critical
- Trap/EventID
- 2473
- LCD Message
- Lost PSU redundancy. Check PSU cables
- OMSA Event ID
- 5306
- OMSA Trap ID
- 5306
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*
RDU0013
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power supply redundancy is degraded.
- Detailed Description
- The current power operational mode is non-redundant because of a power supply exception, a power supply inventory change, or a system power inventory change. The system was previously operating in a power redundant mode.
- Recommended Response Action
- Check the event log for power supply failures. Review system configuration and power consumption.
- Category
- System Health (RDU = Redundancy)
- Severity
- Warning
- Trap/EventID
- 2474
- LCD Message
- PSU redundancy degraded. Check PSU cables
- OMSA Event ID
- 5305
- OMSA Trap ID
- 5305
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*
RDU0014
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The power supplies are not redundant.
- Detailed Description
- The current power supply configuration does not meet the platform requirements to enable redundancy. If a power supply fails the system may shut down.
- Recommended Response Action
- If unintended, review system configuration and power consumption and install power supplies accordingly. Check power supply status for failures.
- Category
- System Health (RDU = Redundancy)
- Severity
- Informational
- Trap/EventID
- 2475
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
RDU0015
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The power supplies are not redundant. Insufficient resources to maintain normal operations.
- Detailed Description
- The system may power down or operate in a performance degraded state.
- Recommended Response Action
- Check the event log for power supply failures. Review system configuration and power consumption and upgrade or install power supplies accordingly.
- Category
- System Health (RDU = Redundancy)
- Severity
- Critical
- Trap/EventID
- 2473
- LCD Message
- PSUs are not redundant. Insufficient resources. Check PSU cables.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
RDU0016
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The storage voltage is redundant.
- Detailed Description
- The storage voltage is redundant.
- Recommended Response Action
- No response action is required.
- Category
- System Health (RDU = Redundancy)
- Severity
- Informational
- Trap/EventID
- 2475
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
RDU0017
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The storage power redundancy is no longer available.
- Detailed Description
- The storage system has redundant power lines. One of power lines is no longer available.
- Recommended Response Action
- Turn system off and remove AC input power for one minute. Re-apply input power and turn system on. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (RDU = Redundancy)
- Severity
- Warning
- Trap/EventID
- 2474
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
RDU0018
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The storage power redundancy is degraded.
- Detailed Description
- The storage system has multiple redundant power lines. One or more of these power lines is no longer available.
- Recommended Response Action
- Turn system off and remove AC input power for one minute. Re-apply input power and turn system on. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (RDU = Redundancy)
- Severity
- Warning
- Trap/EventID
- 2474
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
RDU0019
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The storage voltage is not redundant.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (RDU = Redundancy)
- Severity
- Informational
- Trap/EventID
- 2475
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
RDU0020
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Power supply redundancy is disabled.
- Detailed Description
- Redundancy is not currently enabled for the power supplies.
- Recommended Response Action
- No response action is required.
- Category
- System Health (RDU = Redundancy)
- Severity
- Informational
- OMSA Event ID
- 5302
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
RDU0021
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to determine the redundancy status of the power supply units.
- Detailed Description
- One of the power supply units have failed.
- Recommended Response Action
- Replace the failed power supply with a new power supply.
- Category
- System Health (RDU = Redundancy)
- Severity
- Warning
- OMSA Event ID
- 5301
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
RDU0022
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Fan redundancy is disabled.
- Detailed Description
- Redundancy is not currently enabled for the fans.
- Recommended Response Action
- No response action is required.
- Category
- System Health (RDU = Redundancy)
- Severity
- Informational
- OMSA Event ID
- 5302
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
RDU0023
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to determine the redundancy status of the fans.
- Detailed Description
- One or more fans are non-functional or may have failed.
- Recommended Response Action
- Check that all fans are working properly. Replace any non-functional fan with a new fan.
- Category
- System Health (RDU = Redundancy)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- No alerts are applicable for this message
RDU0030
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 voltage is redundant.
- Arguments
- arg1 = name
- Detailed Description
- The storage voltage of the device identified in the message is redundant.
- Recommended Response Action
- No response action is required.
- Category
- System Health (RDU = Redundancy)
- Severity
- Informational
- Trap/EventID
- 2475
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
RDU0031
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 voltage redundancy is lost.
- Arguments
- arg1 = name
- Detailed Description
- The system has redundant voltage lines. One of voltage line is no longer available.
- Recommended Response Action
- 1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (RDU = Redundancy)
- Severity
- Critical
- Trap/EventID
- 2473
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
RDU0032
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 voltage redundancy is degraded.
- Arguments
- arg1 = name
- Detailed Description
- The system has multiple redundant voltage lines. One or more of these voltage lines is no longer available.
- Recommended Response Action
- 1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (RDU = Redundancy)
- Severity
- Warning
- Trap/EventID
- 2474
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
RDU0033
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The arg1 voltage is not redundant.
- Arguments
- arg1 = name
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (RDU = Redundancy)
- Severity
- Informational
- Trap/EventID
- 2475
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*
RDU8500
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CMCarg1: active
- Arguments
- arg1 = slot number
- Detailed Description
- The CMC is identified in the message is active.
- Recommended Response Action
- No response action is required.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU8501
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CMCarg1: waiting to be reset by other CMC
- Arguments
- arg1 = slot number
- Detailed Description
- The Active CMC has detected a problem or a low memory condition. It is waiting for the Standby CMC to reset the Active CMC.
- Recommended Response Action
- No response action is required.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU8502
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CMCarg1 cannot go standby since the other CMC is not present or healthy.
- Arguments
- arg1 = slot number
- Detailed Description
- For failover to occur, the standby CMC needs to be present, at the same version as the primary and healthy. During failover, the active CMC resets and the standby CMC becomes active. This message is logged when the standby CMC is absent, unhealthy or at a different firmware version.
- Recommended Response Action
- Check the status of the standby CMC and make sure the firmware version matches the primary CMC. Then reseat the CMC and retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU8506
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CMCarg1: enable failover
- Arguments
- arg1 = slot number
- Detailed Description
- CMC failover is enabled.
- Recommended Response Action
- No response action is required.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU8507
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CMCarg1: disable failover
- Arguments
- arg1 = slot number
- Detailed Description
- CMC failover is disabled.
- Recommended Response Action
- No response action is required.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU8508
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CMCarg1: cannot failover since the other CMC is non-functional.
- Arguments
- arg1 = slot number
- Detailed Description
- For failover to occur, the standby CMC needs to be present, at the same version as the primary and healthy. During failover, the active CMC resets and the standby CMC becomes active. This message is logged when the standby CMC is absent, unhealthy or at a different firmware version.
- Recommended Response Action
- Check the status of the standby CMC and make sure the firmware version matches the primary CMC. Then reseat the CMC and retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU8509
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CMCarg1: cannot failover, chassis is in non-redundant state
- Arguments
- arg1 = slot number
- Detailed Description
- For failover to occur, the standby CMC needs to be present, at the same version as the primary and healthy. During failover, the active CMC resets and the standby CMC becomes active. This message is logged when the standby CMC is absent, unhealthy or at a different firmware version.
- Recommended Response Action
- Check the status of the standby CMC and make sure the firmware version matches the primary CMC. Then reseat the CMC and retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU8510
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CMCarg1: cannot failover, CMC firmware versions are different
- Arguments
- arg1 = slot number
- Detailed Description
- For failover to occur, the standby CMC needs to be present, at the same version as the primary and healthy. During failover, the active CMC resets and the standby CMC becomes active. This message is logged when the standby CMC is absent, unhealthy or at a different firmware version.
- Recommended Response Action
- Check the status of the standby CMC and make sure the firmware version matches the primary CMC. Then reseat the CMC and retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU8511
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to failover, CMCarg1 in unknown state.
- Arguments
- arg1 = slot number
- Detailed Description
- For failover, the standby CMC needs to be present, at the same firmware version as the primary CMC and healthy. During failover, the active CMC resets and the standby CMC becomes active. This message is logged when the standby CMC does not meet this criteria.
- Recommended Response Action
- Check the status of the standby CMC and make sure the firmware version matches the primary CMC. Then reseat the CMC and retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU8512
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CMCarg1: firmware versions are different [arg2 arg3 : arg4 arg5]
- Arguments
- arg1 = slot number
- arg2 = local fw version
- arg3 = factory revision
- arg4 = remote version
- arg5 = factory revision
- Detailed Description
- The firmware versions of the Active CMC and the Standby CMC are different.
- Recommended Response Action
- Update the firmware so that the Active and Standby CMC firmware versions are the same.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU8513
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CMCarg1: firmware versions are same arg2 arg3
- Arguments
- arg1 = slot number
- arg2 = fw version
- arg3 = factory revision
- Detailed Description
- The firmware version of Active CMC and Standby CMC are the same.
- Recommended Response Action
- No response action is required.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU8514
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CMCarg1: cannot failover, firmware update is in progress.
- Arguments
- arg1 = slot number
- Detailed Description
- A failover operation has been requested, but a failover operation cannot be completed while CMC firmware update is in progress.
- Recommended Response Action
- No response action is required.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU8515
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CMCarg1: failover was initiated by internal health monitoring process.
- Arguments
- arg1 = slot number
- Detailed Description
- A CMC failover was initiated by the CMC health monitoring process. There should be a reason listed in the chassis log.
- Recommended Response Action
- No response action is required.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU8516
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CMCarg1: failover initiated by RACADM interface.
- Arguments
- arg1 = slot number
- Detailed Description
- A failover has been requested from the RACADM command line interface.
- Recommended Response Action
- No response action is required.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU8517
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CMCarg1: no action allowed while firmware update is in progress
- Arguments
- arg1 = slot number
- Detailed Description
- No failover or other action can occur while a CMC firmware update is in progress.
- Recommended Response Action
- No response action is required. Wait until the firmware update is complete and retry the operation.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU8518
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CMCarg1: active CMCarg2 requests Standby CMC to go active state.
- Arguments
- arg1 = slot number
- arg2 = slot number
- Detailed Description
- The active CMC requests the Standby CMC to go active. If the user did not initiate this request, review the chassis log for the reason.
- Recommended Response Action
- No response action is required.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU8519
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to communicate with peer CMC arg1.
- Arguments
- arg1 = slot number
- Detailed Description
- The communication between the primary and standby CMCs was lost. This may occur when the CMC identified in the message is restarting, or a firmware update operation is in progress. If the issue persists, a failover will occur.
- Recommended Response Action
- Wait for 10 minutes for: 1) Firmware update operations to complete and 2) The CMC to finish restarting. If the communication is not reestablished, remove and reinsert the CMC.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU8520
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CMCarg1: recovered from unhealthy state
- Arguments
- arg1 = slot number
- Detailed Description
- The standby CMC is recovered from unhealthy state by the monitoring daemon.
- Recommended Response Action
- No response action is required.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU8521
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CMCarg1: active CMC has been removed
- Arguments
- arg1 = slot number
- Detailed Description
- The active CMC has been removed from the chassis. If standby CMC is present, it will become active.
- Recommended Response Action
- Reinstall the CMC that was removed.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU8522
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CMCarg1: standby CMCarg2 became active
- Arguments
- arg1 = slot number
- arg2 = slot number
- Detailed Description
- The standby CMC identified in the message became the active CMC.
- Recommended Response Action
- No response action is required.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU8523
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CMCarg1: reset by peer CMC
- Arguments
- arg1 = slot number
- Detailed Description
- The CMC identified in the message was reset by other CMC. This occurs during failover and CMC firmware update to the standby CMC.
- Recommended Response Action
- No response action is required.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU8524
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CMCarg1: failover is not allowed
- Arguments
- arg1 = slot number
- Detailed Description
- CMC failover action is not allowed in the current configuration.
- Recommended Response Action
- No response action is required.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU8525
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1 is inserted in slot arg2.
- Arguments
- arg1 = Management module name
- arg2 = slot
- Detailed Description
- Management module is inserted in slot identified in the message.
- Recommended Response Action
- No response action is required.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Trap/EventID
- 8619
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
RDU8526
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- arg1 is removed from the slot arg2.
- Arguments
- arg1 = module name
- arg2 = slot number
- Detailed Description
- The management module is removed from the slot identified in the message.
- Recommended Response Action
- No response action is required.
- Category
- Audit (RDU = Redundancy)
- Severity
- Informational
- Trap/EventID
- 8619
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
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