PowerEdge Servers Error and Event Messages Reference Guide

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RED—Firmware Download Event Messages

RED000

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unrecognized error code encountered.
Detailed Description
An unknown error was returned.
Recommended Response Action
Check the uniform resource identifier (URI) target path and make sure the repository server is available.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED001

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Job completed successfully.
Detailed Description
Job completed successfully.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED002

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Package successfully downloaded.
Detailed Description
Package has been successfully downloaded. The Job Scheduler will schedule it at the time specified.
Recommended Response Action
Schedule the job if it is not already scheduled.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED003

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Downloading package.
Detailed Description
Package is being downloaded.
Recommended Response Action
Schedule the job if it is not already scheduled.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED004

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to complete the job because of an internal error.
Detailed Description
The job cannot be completed because of an internal error.
Recommended Response Action
Retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED005

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The specified URI is invalid.
Detailed Description
The uniform resource identifier (URI) specified for the share location is invalid.
Recommended Response Action
Provide a valid uniform resource identifier (URI) for the share location.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED006

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to download Update Package.
Detailed Description
The Update Package cannot be successfully downloaded.
Recommended Response Action
Check the network connection and access to the update package from the iDRAC.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED007

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to verify Update Package signature.
Detailed Description
The Update Package security signature cannot be verified.
Recommended Response Action
Re-acquire the Update Package from the service provider.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED008

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to extract payloads from Update Package.
Detailed Description
The firmware payloads in the Update Package cannot be extracted. This may be because the file is not valid or the security signature cannot be verified.
Recommended Response Action
Re-acquire the Update Package from the service provider.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED009

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Lifecycle Controller is not present.
Detailed Description
Lifecycle Controller is not present.
Recommended Response Action
Verify if Lifecycle Controller is installed on the system by pressing F10 on boot up. If the Lifecycle Controller application is not present, use the update package to reinstall it.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED010

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The target specified is invalid.
Detailed Description
The target specified is invalid.
Recommended Response Action
Correct the target information and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED011

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
USC version is not compatible.
Detailed Description
Current USC version does not support this component. Check InstanceID.
Recommended Response Action
Use the latest version of USC available if possible.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED012

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to create Lifecycle Controller update task.
Detailed Description
Unable to create a Lifecycle Controller update task. The related job status is marked Failed.
Recommended Response Action
Retry the update operation after one minute.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED013

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The DUP specified is not compatible with the target device.
Detailed Description
The DUP specified is not compatible with the target device.
Recommended Response Action
Download and use the DUP that matches the device being targeted.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED014

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Job for this device is already present.
Detailed Description
A job for this update already exists in the queue and prevents the new job from being scheduled.
Recommended Response Action
Delete the existing job before scheduling a new update job. For Remote Services API consumers, enumerate all the jobs to find and identify the duplicate job. Then invoke the DeleteJob() method to delete this job and enable the new update job to be scheduled.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED015

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The download protocol specified is not supported.
Detailed Description
The download protocol specified is not supported.
Recommended Response Action
The supported protocols include NFS, CIFS, HTTP, FTP, TFTP.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED016

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Mount of remote share failed.
Detailed Description
The remote share location that has the file(s) or ISO image did not mount correctly.
Recommended Response Action
1) Verify that the path to the share is correct and that the parameters to the call are correct. 2. Verify that there are no network connectivity issues. 3. Verify that the mount point exists.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED017

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The DUP specified is not compatible with the target system.
Detailed Description
The DUP specified is not compatible with the target system.
Recommended Response Action
Download and use the DUP that matches the system that the installation is targeting.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED018

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Reinstall or Rollback not supported for this device.
Detailed Description
Reinstall or Rollback not supported for this device.
Recommended Response Action
1) Update the device directly using the update methods since rollback is not supported for this device. 2. Verify that the target specified in the command is correct.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED019

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Reinstall or Rollback cannot be performed since no applicable firmware was found on the Lifecycle Controller.
Detailed Description
Reinstall or Rollback cannot be performed since no applicable firmware was found on the Lifecycle Controller.
Recommended Response Action
Directly update to the desired version.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED020

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Feature not supported on current version of USC.
Detailed Description
The feature invoked is not supported by the current version of the Unified Server Configurator.
Recommended Response Action
Upgrade Unified Server Configurator to the latest available version before using this feature.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED021

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The component InstanceID specified is not present on the system.
Detailed Description
The component InstanceID specified could not be located on the system.
Recommended Response Action
Ensure the component specified for updates is present in the system. Restart the system with Collect System Inventory on Restart enabled and verify that the component is represented by an instance of DCIM_SoftwareIdentity.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED022

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Version compatibility check was not successful.
Detailed Description
The version compatibility check of the firmware update package was not successful for the device specified.
Recommended Response Action
The version compatibility check was not successful for the device specified. Verify that the firmware version pre-requisites specified in the release notes are satisfied.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED023

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Lifecycle Controller in use. This job will start when Lifecycle Controller is available.
Detailed Description
The Lifecycle Controller is unable to access internal storage currently in use by another operation.
Recommended Response Action
Make sure all other Lifecycle Controller operations are finished and retry the operation. Using the iDRAC Web UI, select Server (on 12th and 13th Generation servers) or Maintenance (on 14th Generation Servers) and then Job Queue, check the job queue for unfinished jobs and wait for the jobs to finish before retrying the operation. Also, check whether there are update packages being executed in the server OS and wait for these operations to finish before retrying the operation. For remote web services API access, make sure that the GetRemoteServicesAPIStatus method returns Ready status, and then retry the operation. If OS Deploy has been enabled then boot the server into LC UI to clear. Always exit LC UI using "Exit" and not by removing power.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED024

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The specified job starts when Lifecycle Controller is available.
Detailed Description
Lifecycle Controller is in use or currently processing another job. The specified job starts when Lifecycle Controller is available.
Recommended Response Action
Wait for current Lifecycle Controller task to complete.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED025

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
arg1 firmware updated successfully. Current version:arg2
Arguments
  • arg1 = device name
  • arg2 = firmware version
Detailed Description
The firmware for the indicated device updated successfully to the identified firmware version.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
LCD Message
<device name> <firmware version> Updated successfully.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED026

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An internal error occurred while processing updates.
Detailed Description
An internal error occurred while processing the current update. The update did not complete successfully.
Recommended Response Action
Retry the current operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED027

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Insufficient space to upload the requested file.
Detailed Description
The temporary storage is full. The uploaded files must be installed to clear space for additional uploads.
Recommended Response Action
Select and install the currently uploaded files before uploading additional files.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED028

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Update files were not selected.
Detailed Description
Update files were not selected, therefore the installation did not proceed.
Recommended Response Action
Select one or more update files to install.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED029

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A reboot is pending.
Detailed Description
The scheduled action requires a system reboot and reboot will be performed at the scheduled start time.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED030

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Reboot is complete.
Detailed Description
The system reboot is complete.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED031

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Approaching maximum size limit allowed for storing firmware images.
Detailed Description
The internal space available for storing firmware images is almost full. Normal operations will continue until the critical limit is reached. When the critical limit is reached, all the rollback firmware images will be deleted.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED032

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Reached maximum size limit allowed for storing firmware images. Deleted all rollback firmware images.
Detailed Description
The rollback firmware images previously stored were deleted to provide space for storing the firmware images for the requested operation. All the rollback firmware images are deleted.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED033

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to reboot system.
Detailed Description
The request to shut down the operating system did not complete successfully. The iDRAC was unable to complete the system reboot. Any operation that depends on the system reboot will not complete until reboot is complete.
Recommended Response Action
Identify and resolve any operating system issues that prevented the shutdown. After resolving the issues preventing the operating system shutdown, retry the operation or reboot the system using other methods or interfaces.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED034

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Firmware update in progress.
Detailed Description
A firmware update operation is currently in progress.
Recommended Response Action
Check the firmware update job status. Wait for the current job to complete.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED035

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
arg1 Rollback successful. Earlier version:arg2, Current version:arg3.
Arguments
  • arg1 = component
  • arg2 = firmware version
  • arg3 = firmware version
Detailed Description
The firmware for the component identified in the message was updated successfully by the firmware rollback operation. The component firmware was updated from the earlier version to the current version identified in the message.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
LCD Message
<device name> <previous firmware version> <new firmware version> rollback successful
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED036

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Firmware updates are available : arg1.
Arguments
  • arg1 = component name
Detailed Description
Firmware updates are available for component identified in the message in the specified remote repository and it is recommended to update to the firmware available in the repository.
Recommended Response Action
Update the component firmware to the version available in the specified remote repository.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

RED037

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
All components firmware match with the specified remote repository.
Detailed Description
The currently installed firmware of the components on the server match with the specified remote repository.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED038

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A recurring task of type arg1 is added.
Arguments
  • arg1 = task type
Detailed Description
An Automatic Server Profile Export or Automatic Update task identified in the message has been added.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
LCD Message
<task type> A recurring task was added.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED039

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Settings for a recurring operation of type arg1 were cleared.
Arguments
  • arg1 = operation label
Detailed Description
Settings for an Automatic Server Profile Backup, Automatic Update, or other recurring operations identified in the message were cleared. The recurring operation identified in the message is deleted.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
LCD Message
<task type> A recurring task was removed.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED040

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A recurring operation of type arg1 created a job arg2.
Arguments
  • arg1 = operation type
  • arg2 = job ID
Detailed Description
The job identified in the message was created by an Automatic Server Profile Backup, Automatic Update, or other recurring operation.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
LCD Message
<task type> <job ID> A recurring task created a job.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED041

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A recurring operation of type arg1 was not created because the required license is not available.
Arguments
  • arg1 = operation type
Detailed Description
The license required to perform the operation identified in the message is expired or is not available.
Recommended Response Action
Install an iDRAC license that supports the following features: Automatic Update or Server Profile Export and Import. After the appropriate license has been installed, retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
LCD Message
<task type> A recurring task was not created because the required license is not present.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED042

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A recurring operation of type arg1 was not created because the necessary user access rights are not available.
Arguments
  • arg1 = operation type
Detailed Description
The necessary user access rights for performing the operation identified in the message are not available for the username used to access the iDRAC.
Recommended Response Action
Use a username that has the necessary access rights and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
LCD Message
<task type> A recurring task was not created because the required user authority is not present.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED043

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A recurring operation of type arg1 was not created because the operation type is disabled.
Arguments
  • arg1 = operation type
Detailed Description
The operation identified in the message is currently disabled.
Recommended Response Action
Enable the operation identified in the message and retry the operation. To enable the Automatic Server Profile Backup operation, run the following racadm command: "racadm set lifecycleController.lcattributes.AutoBackup 1". To enable the Automatic Update operation, run the following racadm command: "racadm set lifecycleController.lcattributes.AutoUpdate 1".
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
LCD Message
<task type> A recurring task was not created because the task type is disabled.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED044

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A recurring operation of type arg1 was unable to create a job because the required license is not available now.
Arguments
  • arg1 = operation type
Detailed Description
The license required to perform the operation identified in the message either has expired or was removed and the iDRAC was unable to create the next job in the sequence.
Recommended Response Action
Install an iDRAC license that supports the following features: Automatic Update or Server Profile Export and Import. After the appropriate license has been installed, retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
LCD Message
<task type> A recurring task was unable to create a job because the required license is no longer present.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED045

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A recurring operation of type arg1 was unable to create a job because the necessary user access rights are not available now.
Arguments
  • arg1 = operation task
Detailed Description
The necessary user access rights for performing the operation identified in the message were removed or the username was removed and the iDRAC is unable to create the next job in the sequence.
Recommended Response Action
Use a username that has the necessary access rights and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
LCD Message
<task type> A recurring task was unable to create a job because the required user authority is no longer present.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED046

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A recurring operation of type arg1 was unable to create a job because the task type is now disabled.
Arguments
  • arg1 = operation type
Detailed Description
The operation identified in the message was disabled and the iDRAC was unable to create the next job in the sequence.
Recommended Response Action
Enable the operation identified in the message and retry the operation. To enable the Automatic Server Profile Backup operation, run the following racadm command: "racadm set lifecycleController.lcattributes.AutoBackup 1". To enable the Automatic Update operation, run the following racadm command: "racadm set lifecycleController.lcattributes.AutoUpdate 1".
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
LCD Message
<task type> A recurring task was unable to create a job because the task type is now disabled.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED047

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A recurring operation arg1 was not created because the operation is already configured.
Arguments
  • arg1 = operation type
Detailed Description
An Automatic Server Profile Backup or Automatic Update operation is already configured.
Recommended Response Action
Clear the existing configuration settings for the operation identified in the message and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
LCD Message
<task type> A recurring task was not created because a task of that type is already present.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED048

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The job arg1 was deleted because the recurring operation arg2 was cleared.
Arguments
  • arg1 = job ID
  • arg2 = operation type
Detailed Description
The next job in the recurring operation sequence identified in the message was not started and was deleted, because an Automatic Server Profile Backup or Automatic Update operation was cleared.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
LCD Message
<job ID> <task type> The given job was deleted because the recurring task of the given type was removed.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED049

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The job arg1 is deleted because the recurring operation arg2 is currently not enabled or Lifecycle Controller is disabled.
Arguments
  • arg1 = job ID
  • arg2 = operation type
Detailed Description
When an Automatic Backup or Automatic Update recurring operation is disabled or Lifecycle Controller is disabled or the license for this feature is expired, the next job in the sequence had not started yet and was deleted.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
LCD Message
<job ID> <tasktype> The given job was deleted because the recurring task of the given type was no longer enabled.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED050

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The specified user credentials necessary for downloading an update package were not correct.
Detailed Description
The download of the update package was not successful because the user name or password provided to access the network share or the proxy server settings were not correct.
Recommended Response Action
Check the network connection and access to the update package from the iDRAC. Verify that the user access credentials and proxy server settings are correct.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

RED051

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The network file transfer of an update package was not successful.
Detailed Description
The update package file download was not successful. This could be due to the following: 1) The update package file is missing, 2) The host address, share, user name, and password information are correct but the file name was invalid, 3) The network file share could not be mounted, or 4) The network file share disconnected before the transfer was complete.
Recommended Response Action
Check the network connection and access to the update package from the iDRAC.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

RED052

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Processing of update packages is starting.
Detailed Description
Processing of update packages is starting. Attempting a manual update will not be possible until current update package processing is completed.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED053

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Processing of update packages has completed.
Detailed Description
Processing of update packages has completed.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED054

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An update job arg1 was created.
Arguments
  • arg1 = job ID
Detailed Description
A job for applying an update package was created.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED055

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A reboot job arg1 was created.
Arguments
  • arg1 = job ID
Detailed Description
A reboot job for applying one or more update packages has been created. The server will reboot at the specified start time.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED056

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An internal error occurred. Unable to complete the specified operation.
Detailed Description
An internal error occurred because of insufficient memory available on iDRAC.
Recommended Response Action
Retry the operation. If the issue persists, reset the iDRAC and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

RED057

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An internal error occurred. Unable to complete the specified operation.
Detailed Description
An internal error occurred because of insufficient memory available on iDRAC.
Recommended Response Action
Retry the operation. If the issue persists, reset the iDRAC and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

RED058

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A repository update job arg1 was created.
Arguments
  • arg1 = job ID
Detailed Description
A repository update job with the job ID identified in the message was created.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED059

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to create an update job for arg1.
Arguments
  • arg1 = component name
Detailed Description
Unable to create an update job for the component identified in the message.
Recommended Response Action
Retry the operation for the component identified in the message.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED060

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The specified repository catalog is not supported.
Detailed Description
The specified repository catalog is either not supported or the structure is incorrect. Only Windows Update Packages are supported by iDRAC and Lifecycle Controller for the operation. If the structure is incorrect, either the expected elements are not present, or unexpected elements are present in the catalog XML file. The catalog XML file should be generated by the Repository Manager tool.
Recommended Response Action
Check the repository catalog file name and contents. Rebuild the catalog XML file using Repository Manager by selecting Windows Update Packages only, and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED061

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The job is successfully scheduled.
Detailed Description
The job is successfully scheduled. The job will automatically start at the specified start time.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED062

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to successfully authenticate user credentials to the specified repository.
Detailed Description
Unable to successfully authenticate. The username or password entered is incorrect, or HTTP server does not support BASIC or Digest authentication types.
Recommended Response Action
Verify username, password and server authentication type. To manually update, retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED063

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The iDRAC firmware updated successfully. Previous version: arg1, Current version: arg2
Arguments
  • arg1 = available firmware version
  • arg2 = installed firmware version
Detailed Description
The iDRAC firmware updated successfully to the firmware version identified in the message.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
LCD Message
IDRAC <firmware version> Updated successfully.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED064

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The scheduled Update from Repository job completed successfully. Applicable updates were not found.
Detailed Description
A scheduled Update from Repository completed and no applicable updates were found.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

RED065

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The recurring scheduled update from repository job completed and updates were applied. A system restart was not required.
Detailed Description
The recurring scheduled update from repository job completed and updates were applied. A system restart was not required.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

RED066

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The recurring scheduled update from repository job completed and updates are staged to run after the next system restart.
Detailed Description
The recurring scheduled update from repository job completed and updates are staged to run after the next system restart.
Recommended Response Action
A system restart is required to apply the staged updates.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

RED067

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The recurring scheduled update from repository job completed and updates were staged. The system will now restart to apply the staged updates.
Detailed Description
The recurring scheduled update from repository job completed and updates were staged. The system will now restart to apply the staged updates.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

RED068

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to successfully complete arg1: arg2
Arguments
  • arg1 = job ID
  • arg2 = job result message
Detailed Description
Unable to successfully complete the job identified in the message.
Recommended Response Action
For more information about the job, view the job queue.
Category
Updates (RED = Firmware Download)
Severity
Warning
Trap/EventID
6210
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

RED069

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The firmware update operation on the arg1 device is started.
Arguments
  • arg1 = deviceName
Detailed Description
The firmware update operation on the device identified in the message is started.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED070

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to configure the Automatic Backup schedule.
Detailed Description
Unable to configure the Automatic Backup schedule due to invalid input parameters.
Recommended Response Action
Verify the input parameters to the set Automatic Backup schedule method are correct and retry the operation.
Category
Configuration (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED071

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to get the Automatic Backup schedule information.
Detailed Description
Unable to get the Automatic Backup schedule information because the schedule is not configured.
Recommended Response Action
Configure the Automatic Backup schedule.
Category
Configuration (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED072

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to delete the Automatic Backup schedule.
Detailed Description
Unable to delete the Automatic Backup schedule information because the schedule is not configured.
Recommended Response Action
Configure the Automatic Backup schedule.
Category
Configuration (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED073

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The input value entered for the parameter arg1 is invalid.
Arguments
  • arg1 = parameter
Detailed Description
The operation did not complete successfully because of an invalid value for the parameter identified in the message.
Recommended Response Action
Verify the value for the parameter identified in the message is valid and retry the operation.
Category
Configuration (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED074

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A required parameter is not present.
Detailed Description
The operation did not complete successfully because the required parameters were not present in the method invocation.
Recommended Response Action
Verify that all required parameters for the method are present and retry the operation.
Category
Configuration (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED075

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An Automatic Backup schedule already exists.
Detailed Description
The Automatic Backup schedule operation could not be successfully created because the Automatic Backup schedule configuration already exists.
Recommended Response Action
Check the Automatic Backup schedule to verify if it is accurate or delete the existing schedule and retry the operation.
Category
Configuration (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED076

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to create an Automatic Update schedule, because an invalid parameter is entered.
Detailed Description
Unable to create the Automatic Update schedule because an input parameter is invalid.
Recommended Response Action
Verify the values for all the input parameters are correct and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED077

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to get the Automatic Update schedule information because the schedule is not configured.
Detailed Description
Unable to get the Automatic Update schedule information because the schedule is not configured.
Recommended Response Action
Configure the Automatic Update schedule.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED078

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to delete the Automatic Update schedule.
Detailed Description
Unable to delete the Automatic Update schedule information because the schedule is not configured.
Recommended Response Action
Configure the Automatic Update schedule.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED079

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The input value entered for the parameter arg1 is invalid.
Arguments
  • arg1 = parameter
Detailed Description
The operation did not complete successfully because of an invalid value for the parameter identified in the message.
Recommended Response Action
Verify the value for the parameter identified in the message is valid and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED080

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The required parameter arg1 is not present.
Arguments
  • arg1 = parameter
Detailed Description
The operation did not complete successfully because the required parameters identified in the message is not present in the method invocation.
Recommended Response Action
Verify that all required parameters for the method are present and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED081

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Automatic Update schedule already exists.
Detailed Description
The requested operation was not successful because an Automatic Update schedule already exists.
Recommended Response Action
Delete the existing Automatic Update schedule operation before retrying the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED082

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The requested job cannot be scheduled, because job schedule type such as Automatic Backup or Automatic Update is not enabled.
Detailed Description
The Automatic Update or Automatic Backup feature is disabled.
Recommended Response Action
Enable the correct job schedule type, and then retry the operation. For example, to enable the Automatic Update feature, select the Enable Automatic Update option.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED083

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Chassis firmware is not updated because the version currently on the Chassis is same as the requested version.
Detailed Description
The Chassis firmware is not updated because the firmware version currently on the Chassis is same as the requested version.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED084

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to update the Chassis firmware because of an issue in the network communication between iDRAC and CMC/MM.
Detailed Description
The Chassis firmware cannot be updated because of an issue in the communication between iDRAC and CMC/MM.
Recommended Response Action
Verify the status of CMC/MM by accessing the CMC/MM and making sure it is functioning and responding and then retry the operation. For more information about troubleshooting a CMC/MM issue, see the CMC/MM User Manual. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED085

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to update the firmware because communication with Chassis Management Controller (CMC) or Management Module (MM) took more time than the specified duration.
Detailed Description
The firmware cannot be updated because communication with Chassis Management Controller (CMC) or Management Module (MM) took more time than the specified duration.
Recommended Response Action
Ensure that CMC or MM is functioning and responding, and then retry the operation. For more information about troubleshooting a CMC or MM issue, see the respective Users Guide version of Chassis Management Controller or Management Module available on the support site. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED086

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to update the Chassis firmware, Chassis Management/Management Module at Server is not set to Monitor and Configure.
Detailed Description
The Chassis firmware cannot be updated because the Chassis Management/Management Module at Server (CMAS) attribute is incorrectly set. The CMAS attribute must be set to Monitor and Configure on the CMC/MM in order to update CMC/MM firmware from and iDRAC.
Recommended Response Action
Make sure that the Chassis Management at Server attribute is set to Monitor and Configure, and then retry the operation. To set the correct attribute using Chassis Management Controller/Management Module (CMC/MM) GUI, navigate to Chassis Overview, then Setup, then General, and then click on the Chassis management at Server attribute to select the correct value.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED087

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to update the Chassis firmware, Allow CMC/MM Updates Through OS and Lifecycle Controller is set to Disabled.
Detailed Description
Unable to update the Chassis firmware because the Allow CMC/MM Updates Through OS and Lifecycle Controller setting is set to Disabled.
Recommended Response Action
Make sure that the Allow CMC Updates Through OS and Lifecycle Controller setting is set to Enabled, and then retry the operation. Using the iDRAC Web UI, select iDRAC > Update, click on the Settings tab, select Enabled for the setting and then click Apply button.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED088

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to update the Chassis firmware because an update operation is already in progress.
Detailed Description
The Chassis firmware cannot be updated because an update operation is already in progress.
Recommended Response Action
Wait until the current update operation is completed, and then retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED089

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A Chassis firmware update operation is in progress.
Detailed Description
A Chassis firmware update operation is in progress. Any attempt to update Chassis firmware during this period will be unsuccessful.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED090

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A Chassis firmware update operation is no longer in progress.
Detailed Description
A Chassis firmware update operation is no longer in progress. This is not an indication of success or failure.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED091

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to install Lifecycle Controller firmware.
Detailed Description
Unable to install Lifecycle Controller firmware.
Recommended Response Action
Reinstall the iDRAC7 firmware (DUP) to repair Lifecycle Controller. For more information, see Lifecycle Controller Users Guide.
Category
Updates (RED = Firmware Download)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED092

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The arg1 firmware updated successfully. Previous version: arg2, Current version: arg3
Arguments
  • arg1 = component name
  • arg2 = available firmware version
  • arg3 = installed firmware version
Detailed Description
The firmware for the component identified in the message was updated successfully to the firmware version identified in the message.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED093

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The requested job cannot be scheduled because Lifecycle Controller is not enabled.
Detailed Description
Lifecycle Controller is not enabled and must be enabled in order for scheduled jobs to be created.
Recommended Response Action
Enable Lifecycle Controller and retry the operation. Lifecycle Controller can be enabled by using the F2 System Setup by pressing F2 during server startup, then select iDRAC Settings > Lifecycle Controller and enable the Lifecycle Controller feature. Retry the operation after the server restarts.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED094

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Updating firmware for arg1 from version arg2 to version arg3.
Arguments
  • arg1 = component name
  • arg2 = available firmware version
  • arg3 = installed firmware version
Detailed Description
The firmware for the component identified in the message is being updated to the firmware version identified in the message.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED095

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Update of rSPI was not successful after the Diagnostics package was updated.
Detailed Description
An item named rSPI that is dependent on the Diagnostics package was not updated successfully when the Diagnostics package was updated.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED096

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
iDRAC flash storage has reached its upper limits. Rollback will no longer be supported for this component.
Detailed Description
The maximum iDRAC storage space allocated for storing firmware image files is reached. The firmware image of the earlier version that was stored for a rollback operation is now deleted.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED097

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to complete the firmware update operation because the specified firmware image is for a component that is not in the target system inventory or the component is disabled for performing the update.
Detailed Description
Unable to complete the firmware update operation because the specified firmware image is for a component that is not in the target system inventory or the component is disabled for performing the update.
Recommended Response Action
1) Identify and download the firmware version that corresponds to the component being updated in the target system inventory, and retry the operation. For a list of supported firmware versions, refer to the iDRAC Users Guide available on the support site.2) Enable the component if disabled, and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED098

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to complete the firmware update operation because the specified firmware image is not compatible with the target system model.
Detailed Description
Unable to complete the firmware update operation because the specified firmware image is not compatible with the target system.
Recommended Response Action
Identify and download the firmware version that corresponds to the system model being updated, and retry the operation. For a list of supported firmware versions, refer to the iDRAC Users Guide available on the support site.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED099

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The firmware version of arg1 will be updated. Current version: arg2, Available version: arg3.
Arguments
  • arg1 = component name
  • arg2 = installed firmware version
  • arg3 = available firmware version
Detailed Description
The firmware version of the component identified in the message will be updated to the available version identified in the message.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED100

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
iDRAC initiated the download update package files operation. Wait for a few minutes.
Detailed Description
iDRAC initiated the download update package files operation. Wait for a few minutes.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED101

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to update the firmware version because the license version of the currently installed firmware does not allow the update process.
Detailed Description
The firmware version cannot be updated because the license version of the currently installed firmware does not allow the update process.
Recommended Response Action
Make sure that the recommended license is installed, and then retry updating the firmware. For information about compatible license versions, see the iDRAC Users Guide available on the support site.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED102

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to downgrade the Chassis firmware because the Chassis Management Controller (CMC) does not allow the downgrade operation when the Federal Information Processing Standard (FIPS) mode is enabled.
Detailed Description
The Chassis firmware cannot be downgraded because the Chassis Management Controller (CMC) does not allow the downgrade operation when the Federal Information Processing Standard (FIPS) mode is enabled.
Recommended Response Action
Disable the Federal Information Processing Standard (FIPS) mode, and then retry the operation. To downgrade by using Chassis Management Controller (CMC) graphical user interface (GUI), click Chassis Overview > Network > Federal Information Processing Standards (FIPS), select "Disabled", and then click "Apply Changes". To downgrade by running RACADM command at the command line interface (CLI), enter "racadm racresetcfg".
Category
Updates (RED = Firmware Download)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED103

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to complete the firmware update operation because the specified firmware image is out of date.
Detailed Description
Unable to complete the firmware update operation because the specified firmware image is out of date.
Recommended Response Action
Identify and download the firmware version that is up to date, and retry the operation. For a list of supported firmware versions, refer to the iDRAC Users Guide available on the support site.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED104

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to load the system inventory file because of an internal error.
Detailed Description
The system inventory file cannot be loaded because of an internal error.
Recommended Response Action
Retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Updates (RED = Firmware Download)
Severity
Warning
Trap/EventID
6210
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED105

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to complete the operation because the length of Update Package name is more than specification.
Detailed Description
The operation cannot be completed because the length of Update Package name is more than specification.
Recommended Response Action
The length of Update Package name must be less than or equal to 512 characters. For more information, see the iDRAC Users Guide available on the support site. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Updates (RED = Firmware Download)
Severity
Warning
Trap/EventID
6210
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED106

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to parse the lc_validator_output.xml file because of an internal error.
Detailed Description
The operation cannot be completed because of an internal error.
Recommended Response Action
Retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Updates (RED = Firmware Download)
Severity
Warning
Trap/EventID
6210
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED107

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to complete the job because of an error during iDRAC firmware update.
Detailed Description
The operation cannot be completed because of an error during iDRAC firmware update.
Recommended Response Action
Retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Updates (RED = Firmware Download)
Severity
Warning
Trap/EventID
6210
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED108

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to complete the job because of an error with iDRAC reboot during iDRAC firmware update.
Detailed Description
The operation cannot be completed because of an error with iDRAC reboot during iDRAC firmware update.
Recommended Response Action
Retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Updates (RED = Firmware Download)
Severity
Warning
Trap/EventID
6210
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED109

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to complete the job because of an error during iDRAC firmware rollback.
Detailed Description
The operation cannot be completed because of an error during iDRAC firmware rollback.
Recommended Response Action
Retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Updates (RED = Firmware Download)
Severity
Warning
Trap/EventID
6210
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED110

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Downloading the arg1 update package.
Arguments
  • arg1 = DUP name
Detailed Description
Currently downloading the update package identified in the message.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED111

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Successfully downloaded the update package details arg1.
Arguments
  • arg1 = download report
Detailed Description
Successfully downloaded the update package details identified in the message.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED112

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The device arg1 with version arg2 does not match the current package version arg3.
Arguments
  • arg1 = device name
  • arg2 = device version
  • arg3 = package version
Detailed Description
The device firmware version does not match the current package version as identified in the message. This situation occurs when the management firmware includes an update package for the device.
Recommended Response Action
Update the management module firmware again and check the logs for errors.
Category
Updates (RED = Firmware Download)
Severity
Critical
Trap/EventID
6209
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED113

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to complete the operation arg1 because the iDRAC processors are currently overloaded by other tasks.
Arguments
  • arg1 = operation name
Detailed Description
The operation identified in the message cannot be completed because the iDRAC processors are overloaded by other tasks.
Recommended Response Action
Retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED114

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to run the job because iDRAC restart operation interrupted the job while in the New state.
Detailed Description
The job cannot be run because iDRAC restart operation interrupted the job while in the New state.
Recommended Response Action
Make sure that iDRAC is not in restart mode, and then retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED115

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to run the job because iDRAC restart operation interrupted the job while downloading.
Detailed Description
The job cannot be run because iDRAC restart operation interrupted the job while downloading.
Recommended Response Action
Make sure that iDRAC is not in restart mode, and then retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED116

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to update the iDRAC firmware because the of a timeout during the iDRAC firmware update process.
Detailed Description
The iDRAC firmware cannot be updated because the of a timeout during the iDRAC firmware update process.
Recommended Response Action
Retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED117

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because an unsupported host name is entered.
Detailed Description
The file cannot be transferred because an unsupported host name is entered.
Recommended Response Action
Enter a valid host name and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED118

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because an unsupported port number is entered.
Detailed Description
The file cannot be transferred because an unsupported port number is entered.
Recommended Response Action
Enter a valid port number and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED119

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because an unsupported workgroup name is entered.
Detailed Description
The file cannot be transferred because an unsupported workgroup name is entered.
Recommended Response Action
Enter a valid workgroup name and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED120

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because an unsupported user name is entered.
Detailed Description
The file cannot be transferred because an unsupported user name is entered.
Recommended Response Action
Enter a valid user name and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED121

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because an unsupported password is entered.
Detailed Description
The file cannot be transferred because an unsupported password entered.
Recommended Response Action
Enter a valid password and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED122

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because an unsupported file folder path name is entered.
Detailed Description
The file cannot be transferred because an unsupported file folder path name is entered.
Recommended Response Action
Enter a valid file folder path name and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED123

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because an unsupported share name is entered.
Detailed Description
The file cannot be transferred because an unsupported share name is entered.
Recommended Response Action
Enter a valid share name and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED124

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because an unsupported mountpoint path is entered.
Detailed Description
The file cannot be transferred because an unsupported mountpoint path is entered.
Recommended Response Action
Enter a valid mountpoint path and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED125

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because an unsupported proxy type is entered.
Detailed Description
The file cannot be transferred because an unsupported proxy type is entered.
Recommended Response Action
Enter a valid proxy type and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED126

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because an unsupported proxy hostname is entered.
Detailed Description
The file cannot be transferred because an unsupported proxy hostname is entered.
Recommended Response Action
Enter a valid proxy hostname and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED127

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because an unsupported proxy port number value is entered.
Detailed Description
The file cannot be transferred because an unsupported proxy port number value is entered.
Recommended Response Action
Enter a valid proxy port number value and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED128

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because an unsupported proxy workgroup is entered.
Detailed Description
The file cannot be transferred because an unsupported proxy workgroup is entered.
Recommended Response Action
Enter a valid proxy workgroup and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED129

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because an unsupported proxy user name is entered.
Detailed Description
The file cannot be transferred because an unsupported proxy user name is entered.
Recommended Response Action
Enter a valid proxy user name and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED130

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because an unsupported proxy password is entered.
Detailed Description
The file cannot be transferred because an unsupported proxy password is entered.
Recommended Response Action
Enter a valid proxy password and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED131

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because either the proxy credentials are not entered, or the proxy credentials entered do not correspond to an authorized user of the proxy server.
Detailed Description
The file cannot be transferred because either the proxy credentials are not entered, or the proxy credentials entered do not correspond to an authorized user of the proxy server.
Recommended Response Action
Enter valid proxy credentials and retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED132

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because the file is not available at the remote host location.
Detailed Description
The file cannot be transferred because the file is not available at the remote host location.
Recommended Response Action
Enter a valid file name and retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED133

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because either the remote host server or remote host file system is set to read-only mode.
Detailed Description
The file cannot be transferred because either the remote host server or remote host file system is set to read-only mode.
Recommended Response Action
Do the following and retry the operation: 1) Make sure that the file is not set to read-only on the remote host sever. 2) Make sure that the file directory or folder exists. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED134

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because an unsupported Verify Certificate value is entered.
Detailed Description
The file cannot be transferred because an unsupported Verify Certificate value is entered.
Recommended Response Action
Enter a valid Verify Certificate value and retry the operation.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED135

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because the verification certificate is not available.
Detailed Description
The file cannot be transferred because the verification certificate is not available.
Recommended Response Action
Upload the verification certificate and retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED136

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because of an issue in the security certificate of remote host server.
Detailed Description
The file cannot be transferred because of an issue in the security certificate of remote host server.
Recommended Response Action
Make sure that the security certificate of the host server is valid, and then retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED137

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because initial network connection to the remote host server is not started.
Detailed Description
The file cannot be transferred because initial network connection to the remote host server is not started.
Recommended Response Action
Make sure that the network connection is available, and then retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED138

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because either the proxy server may not allow the file transfer operation or incorrect proxy credentials are entered.
Detailed Description
The file cannot be transferred because either the proxy server may not allow the file transfer operation or incorrect proxy credentials are entered.
Recommended Response Action
Check the proxy server credentials and settings, and then retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED139

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because the proxy server is not capable of performing file transfer operations.
Detailed Description
The file cannot be transferred because the proxy server is not capable of performing file transfer operations.
Recommended Response Action
Check the proxy server settings, and then retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED140

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because the remote host server did not allow file transfer operations.
Detailed Description
The file cannot be transferred because the remote host server did not allow file transfer operations.
Recommended Response Action
Check the remote host server settings, and then retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED141

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because either an unsupported access type value is set or the value is not set at all.
Detailed Description
The file cannot be transferred because either an unsupported access type value is set or the value is not set at all.
Recommended Response Action
Check the access type value, and then retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED142

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to transfer the file because the remote host server responded that it could not connect to destination server.
Detailed Description
The file cannot be transferred because the remote host server responded that it could not connect to destination server.
Recommended Response Action
Check the proxy servers network connection to the destination server, and then retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED143

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The firmware arg1 is successfully updated to version arg2.
Arguments
  • arg1 = Component Name or FQDD
  • arg2 = version
Detailed Description
The firmware version of the component is successfully updated to version as identified in the message.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED144

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to update the arg1 firmware because the required license is currently not installed on the target system.
Arguments
  • arg1 = Component name or FQDD
Detailed Description
The firmware of the component identified in the message cannot be updated because the required license is currently not installed on the target system.
Recommended Response Action
Make sure that the recommended license is installed on the server and retry the operation. For information about compatible license versions, see the iDRAC or Open Server Manager (OSM) Users Guide available on the support site.
Category
Updates (RED = Firmware Download)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED145

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to update the arg1 firmware because the required CPLD is currently not installed on the target system.
Arguments
  • arg1 = Component name or FQDD
Detailed Description
The firmware of the component identified in the message cannot be updated because the required CPLD is currently not installed on the target system.
Recommended Response Action
Make sure that the recommended CPLD is installed on the server and retry the operation. For information about compatible CPLD versions, see the iDRAC or Open Server Manager (OSM) Users Guide available on the support site.
Category
Updates (RED = Firmware Download)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED146

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to update the arg1 firmware because the required Original Equipment Manufacturer (OEM) ID is currently not installed on the target system.
Arguments
  • arg1 = Component name or FQDD
Detailed Description
The firmware of the component identified in the message cannot be updated because the required Original Equipment Manufacturer (OEM) ID is currently not installed on the target system.
Recommended Response Action
Make sure that the recommended Original EquipmentManufacturer (OEM) ID is installed on the server and retry the operation. For information about compatible Original EquipmentManufacturer (OEM) ID versions, see the iDRAC or Open Server Manager (OSM) Users Guide available on the support site.
Category
Updates (RED = Firmware Download)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED147

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to update the arg1 firmware because the required BIOS is currently not installed on the target system.
Arguments
  • arg1 = Component name or FQDD
Detailed Description
The firmware of the component identified in the message cannot be updated because the required BIOS is currently not installed on the target system.
Recommended Response Action
Make sure that the recommended BIOS is installed on the server and retry the operation. For information about compatible BIOS versions, see the iDRAC or Open Server Manager (OSM) Users Guide available on the support site.
Category
Updates (RED = Firmware Download)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED148

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to perform firmware update because Baseboard Management Controller (BMC) is in the locked state.
Detailed Description
Unable to update the firmware version because the Baseboard Management Controller (BMC) is not unlocked to perform the update. One or more pre-requisite components are missing.
Recommended Response Action
Make sure that the recommended pre-requisite components are installed on the server and then retry updating the firmware. For information about the required compatible components, see the iDRAC/ Open Server Manager (OSM) Users Guide available on the support site.
Category
Updates (RED = Firmware Download)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED149

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to create the job because a CPLD firmware job and non-CPLD job cannot be performed at the same time.
Detailed Description
The firmware cannot be updated on the devices in the list because it has both CPLD and non-CPLD firmware types.
Recommended Response Action
1) Select the check box corresponding to the firmware to be updated, and then click Install. The selected firmware is installed. If the list has both types of firmware update packages then either CPLD or non-CPLD firmware is grayed out based on the type of firmware first listed. For example, if a CPLD-based firmware is listed first in the Update Details section, then subsequent non-CPLD based firmware will be grayed out and cannot be selected. 2) After successfully updating the selected firmware, retry updating the firmware that was earlier grayed out.3) Make sure there is no other Job already running if you are updating the CPLD firmware.
Category
Updates (RED = Firmware Download)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED150

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to update arg1 firmware to arg2 due to internal error.
Arguments
  • arg1 = device
  • arg2 = version_id
Detailed Description
Unable to update firmware for the indicated device to the identified firmware version.
Recommended Response Action
Retry the firmware update.
Category
Updates (RED = Firmware Download)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
No alerts are applicable for this message

RED152

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to create the job because a DPU BMC firmware job and non-DPU BMC job cannot be performed at the same time.
Detailed Description
The firmware cannot be updated on the devices in the list because it has both DPU BMC and non-DPU BMC firmware types.
Recommended Response Action
Do the following:-1) Select the check box corresponding to the firmware to be updated, and then click Install. The selected firmware is installed. If the list has both types of firmware update packages then either DPU BMC or non-DPU BMC firmware is grayed out based on the type of firmware first listed. For example, if a DPU BMC-based firmware is listed first in the Update Details section, then subsequent non-DPU BMC based firmware will be grayed out and cannot be selected. 2) After successfully updating the selected firmware, retry updating the firmware that was earlier grayed out. 3) Make sure there is no other Job already running if you are updating the DPU BMC firmware.
Category
Updates (RED = Firmware Download)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED153

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The reinstallfw command has failed due to unavailability of the firmware image.
Detailed Description
iDRAC internal firmware volume does not have any firmware image. So reinstallfw command has failed.
Recommended Response Action
Please update the firmware using DUP.
Category
Updates (RED = Firmware Download)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED154

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to update the heater module firmware because the host system is powered on.
Detailed Description
The heater module firmware cannot be updated because the host system is powered on.
Recommended Response Action
Power off the heater module and retry the operation. For information about a heater module, see the iDRAC Users Guide available on the support site.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED155

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The firmware update operation is started successfully but the payload is not stored in the iDRAC memory. Therefore, the Reinstall & Rollback operation is currently not supported.
Detailed Description
The firmware update operation is started successfully but the payload is not stored in the iDRAC memory. Therefore, the Reinstall & Rollback operation is currently not supported.
Recommended Response Action
iDRAC firmware storage capacity has reached its limit. Perform a System Erase operation on the Lifecycle Controller data.
Category
Updates (RED = Firmware Download)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED156

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to copy the firmware payload data to the iDRAC storage Flash device because the storage space on the Flash device has reached its limit.
Detailed Description
The firmware payload data cannot be copied data to the iDRAC storage Flash device because the storage space on the Flash device has reached its limit.
Recommended Response Action
Perform a System Erase operation on the Lifecycle Controller data and retry the operation. For information about System Erase operation, see the iDRAC Users Guide available on the support site.
Category
Updates (RED = Firmware Download)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED157

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An attempt was made to gracefully shut down the server OS. If the attempt was unsuccessful, then a forced shutdown operation was completed.
Detailed Description
If the server shuts down gracefully before the timeout period ends, then a forced shutdown (server Power Off) operation is not required, and therefore is not performed.
Recommended Response Action
No response action is required.
Category
Updates (RED = Firmware Download)
Severity
Informational
Trap/EventID
6211
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED158

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An attempt to perform a Graceful Shutdown operation on the server OS is unsuccessful because it timed out. A subsequent forced server Power Off operation is also unsuccessful.
Detailed Description
An attempt to perform a Graceful Shutdown operation on the server OS is unsuccessful because it timed out. A subsequent forced server Power Off operation is also unsuccessful.
Recommended Response Action
Manually shut down the server by using other interfaces or methods.
Category
Updates (RED = Firmware Download)
Severity
Warning
Trap/EventID
6210
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED159

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to perform any operation on iDRAC because it is still not ready.
Detailed Description
The operation cannot be performed on iDRAC because it is still not ready.
Recommended Response Action
Make sure all other iDRAC update jobs are completed and retry the operation. To view the jobs that are running, click Maintenance > Job Queue.
Category
Updates (RED = Firmware Download)
Severity
Warning
Trap/EventID
6210
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

RED160

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unable to complete the operation because either the payload size exceeds the configured limits of the proxy server or insufficient space on iDRAC to upload the requested file.
Detailed Description
The operation cannot be completed because either the uploaded file size is larger than the limits defined by the proxy server or the temporary storage is full on iDRAC.
Recommended Response Action
Make sure of the following and retry the operation: 1) If a proxy server is used, review the default configuration limits and configure it to more than the Update Package file size. 2) Select and install the currently uploaded files before uploading additional files.
Category
Updates (RED = Firmware Download)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*
Applicable Event or Alert Types
CMC—Not Applicable

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