PowerEdge Servers Error and Event Messages Reference Guide
STS—System Thermal Shutdown Event Messages
STS001
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A critical thermal state is reached resulting in an immediate server shutdown operation. For more information, see the Detailed Description.
- Detailed Description
- The server has reached a Critical thermal state resulting in a shutdown operation.
- Recommended Response Action
- A critical thermal condition is reached. Check system operating environment and review event log for fan failures first and If configured to shut down (check iDRAC alert configuration settings) and If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (STS = System Thermal Shutdown)
- Severity
- Critical
- Trap/EventID
- 3721
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Graceful Power OFF
- Applicable Event or Alert Types
- CMC—Not Applicable
STS002
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The system is no longer in thermal critical state. The shutdown operation has been averted.
- Detailed Description
- The system is no longer in thermal critical state. The shutdown operation has been averted.
- Recommended Response Action
- No response action is required.
- Category
- System Health (STS = System Thermal Shutdown)
- Severity
- Informational
- Trap/EventID
- 3723
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
STS003
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The system is back in its normal operating range and sensor critical values have stabilized. A system power-on operation will be initiated immediately.
- Detailed Description
- The system is back in its normal operating range and sensor critical values have stabilized. A system power-on operation will be initiated immediately.
- Recommended Response Action
- No response action required.
- Category
- System Health (STS = System Thermal Shutdown)
- Severity
- Warning
- Trap/EventID
- 3722
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
STS004
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The system is no longer in thermal critical state.
- Detailed Description
- The system is no longer in thermal critical state.
- Recommended Response Action
- No response action is required.
- Category
- System Health (STS = System Thermal Shutdown)
- Severity
- Informational
- Trap/EventID
- 3723
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
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