PowerEdge Servers Error and Event Messages Reference Guide

PDF

WNS—Witness Server Event Messages

WNS0001

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The FAN module for cooling the Witness Server is missing from the Chassis.
Detailed Description
The FAN module for cooling the Witness Server is missing from the Chassis.
Recommended Response Action
Install the FAN module into the chassis to allow cooling of Witness Server.
Category
System Health (WNS = Witness Server)
Severity
Critical
Trap/EventID
3241
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

WNS0002

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The FAN module for cooling the Witness Server is installed.
Detailed Description
The FAN module for cooling the Witness Server is installed.
Recommended Response Action
No response action is required.
Category
System Health (WNS = Witness Server)
Severity
Informational
Trap/EventID
3243
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

WNS0003

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Witness Server CPU is throttled.
Detailed Description
The Witness Server processor temperature increased beyond the threshold value. The Processor thermal protection triggered the CPU throttle action. Factors external to the processor may have induced this issue.
Recommended Response Action
Do the following: 1) Review the LC or SEL log data to check if there is any fan failure. If yes, replace the fan. 2) Else, check the inlet temperature by running RACADM GetSensorInfo command or iDRAC GUI Temperature page.
Category
System Health (WNS = Witness Server)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

WNS0004

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The CPU of the Witness Server is operating normally.
Detailed Description
The CPU of the Witness Server is operating normally.
Recommended Response Action
No response action is required.
Category
System Health (WNS = Witness Server)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

WNS0005

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Witness Node CPU has a thermal trip (over-temperature) event.
Detailed Description
The Witness Server processor temperature increased beyond the threshold value. The Processor thermal protection triggered the system shut down. Factors external to the processor may have induced this issue.
Recommended Response Action
Do the following: 1) Review the LC or SEL log data to check if there is any fan failure. If yes, replace the fan. 2) Else, check the inlet temperature by running RACADM GetSensorInfo command or the iDRAC GUI Temperature page.
Category
System Health (WNS = Witness Server)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

WNS0006

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Witness Server Heart Beat failure is detected.
Detailed Description
The Witness Server OS is not responding to Heart Beat sent from Chassis Manager.
Recommended Response Action
Check the Witness Node is booted to OS. Make sure it boot to OS successfully by restartingit.
Category
System Health (WNS = Witness Server)
Severity
Critical
Trap/EventID
3241
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

WNS0007

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Witness Server POST code failure is detected.
Detailed Description
The Witness Server BIOS reported POST code failure.
Recommended Response Action
Do one of the following:1) Restart Witness Server using RACADM WitnessServerPowerAction reset command. Similarly iDRAC GUI or Redfish options can be found in iDRAC User Guide.2) If the failure persists, refer Platform Technical guide for Witness BIOS POST code description and take appropriate steps to resolve the issue.3) If the failure persists , reach out the tech support team.
Category
System Health (WNS = Witness Server)
Severity
Critical
Trap/EventID
3241
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

WNS0008

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Witness Server OS image failed to boot.
Detailed Description
The Witness Server OS image is not booting. This could be due to invalid/bad image.
Recommended Response Action
Restart Witness Server using RACADM WitnessServerPowerAction reset command. Similarly iDRAC GUI or Redfish option can be found in iDRAC User Guide. If the failure persists, call Tech support for reimaging the OS on M.2 device.
Category
System Health (WNS = Witness Server)
Severity
Critical
Trap/EventID
3241
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

WNS0009

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The fan of the Witness Server has detected an airflow direction mismatch with the chassis airflow.
Detailed Description
The fan of the Witness Server has detected an airflow direction mismatch with the chassis airflow.
Recommended Response Action
Install the FAN having matching airflow direction with Chassis Airflow. If the failure persists call Tech Support.
Category
System Health (WNS = Witness Server)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

WNS0010

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Witness Server detected an issue in its voltage.
Detailed Description
Witness Server detected an issue in its voltage.
Recommended Response Action
Restart the Witness Server by running the following RACADM command at the Command Line Interface (CLI): RACADM WitnessServerPowerAction reset. Similarly, iDRAC GUI or Redfish option can also be used to restart the Witness Server. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (WNS = Witness Server)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

WNS0013

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Witness server recovered from a voltage failure issue.
Detailed Description
The Witness server recovered from a voltage failure issue.
Recommended Response Action
No response action is required.
Category
System Health (WNS = Witness Server)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

WNS0014

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Witness server recovered from a heartbeat issue.
Detailed Description
The Witness server recovered from a heartbeat issue.
Recommended Response Action
No response action is required.
Category
System Health (WNS = Witness Server)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

WNS0015

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Witness server recovered from a POST code failure issue.
Detailed Description
The Witness server recovered from a POST code failure issue.
Recommended Response Action
The Witness server recovered from a POST code failure issue.
Category
System Health (WNS = Witness Server)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

WNS0016

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Witness server operating system is not responding to the heartbeat triggered by the Chassis Manager.
Detailed Description
The Witness server operating system is not responding to the heartbeat triggered by the Chassis Manager.
Recommended Response Action
Make sure that the Witness server is booted to the operating system by restarting it.
Category
System Health (WNS = Witness Server)
Severity
Warning
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

WNS0017

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The direction of flow of air in the Witness server is same as the direction in the Chassis.
Detailed Description
The direction of flow of air in the Witness server is same as the direction in the Chassis.
Recommended Response Action
No response action is required.
Category
System Health (WNS = Witness Server)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

WNS1001

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Power-on operation of the Witness server is started by a remote iDRAC user.
Detailed Description
The Power-on operation of the Witness server is started by a remote iDRAC user.
Recommended Response Action
No response action is required.
Category
Audit (WNS = Witness Server)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

WNS1002

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Power-off operation of the Witness server is started by a remote iDRAC user.
Detailed Description
The Power-off operation of the Witness server is started by a remote iDRAC user.
Recommended Response Action
No response action is required.
Category
Audit (WNS = Witness Server)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

WNS1003

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Hard Reset operation of the Witness server is started by a remote iDRAC user.
Detailed Description
The Hard Reset operation of the Witness server is started by a remote iDRAC user.
Recommended Response Action
No response action is required.
Category
Audit (WNS = Witness Server)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

WNS1004

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Virtual Reseat operation of the Witness server is started by a remote iDRAC user.
Detailed Description
The Virtual Reseat operation of the Witness server is started by a remote iDRAC user.
Recommended Response Action
No response action is required.
Category
Audit (WNS = Witness Server)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

WNS1005

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Graceful Shutdown operation of the Witness server is started by a remote iDRAC user.
Detailed Description
The Graceful Shutdown operation of the Witness server is started by a remote iDRAC user.
Recommended Response Action
No response action is required.
Category
Audit (WNS = Witness Server)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

WNS1006

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Witness Server is not installed in the chassis.
Detailed Description
The Witness Server is not installed in the chassis.
Recommended Response Action
No response action is required.
Category
Audit (WNS = Witness Server)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

WNS1007

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Witness Server is installed in the chassis.
Detailed Description
The Witness Server is installed in the chassis.
Recommended Response Action
No response action is required.
Category
Audit (WNS = Witness Server)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

WNS1008

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Chassis Manager initiated a task (job) to restart the Witness server because an error was detected during the BIOS POST stage in the Witness server.
Detailed Description
The Chassis Manager initiated a task (job) to restart the Witness server because an error was detected during the BIOS POST stage in the Witness server.
Recommended Response Action
No response action is required.
Category
Audit (WNS = Witness Server)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

WNS1009

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Chassis Manager initiated a task (job) to restart the Witness server because the Witness server is responding to the Heartbeat detection test.
Detailed Description
The Chassis Manager initiated a task (job) to restart the Witness server because the Witness server is responding to the Heartbeat detection test.
Recommended Response Action
No response action is required.
Category
Audit (WNS = Witness Server)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\