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Latitude 5285 / 5290 2-in-1 Fingerprint Reader Setup and Authentication Owner's Manual

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Registering fingerprint(s)

To register your fingerprint(s), ensure that you follow the guidelines below.

  1. When the 'Touch the fingerprint sensor' window appears, repeatedly lift and rest your finger on the reader until setup is complete. Follow the instructions on the screen and scan until the 'All done' window is displayed. Best practices for successfully registering your fingerprint(s), accompanied by pictures, are below.
    • NOTE: Ensure the finger is positioned correctly: placed flat and covering the entire reader.
    • NOTE: Ensure that you do not place the fingertip at an angle on the reader.
    • NOTE: Fingerprint will NOT be scanned if the finger is not placed properly on the fingerprint reader.
    • NOTE: Adjust the position of the finger to enable the reader to capture multiple scans of your fingerprint. The reader thus creates a more complete image of the fingerprint and improves the reliability of the reader.
  2. On successful registration of a fingerprint, the 'All set' window pops-up. Click Close.
    • NOTE: After successful registration of your fingerprint, upon returning to the Sign-in options window, the Fingerprint options now show 'Add another' and 'Remove'.
  3. Click Add another if you wish to scan another fingerprint.
  4. The Welcome to Windows Hello window is displayed again. Perform the steps above to add another fingerprint.

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