Latitude 7320 Detachable Active Pen User Guide

Troubleshooting

Table 1. Latitude 7320 Detachable Active pen troubleshootingThe following table provides the troubleshooting steps for the Latitude 7320 Detachable Active pen
Issue	Possible cause	Possible solution
Pen does not work, the barrel buttons do not work	Battery is out of charge	Place the stylus into folio to recharge the battery.
Pen is not writing smoothly	Tip is worn out	Replace the Tip
Default functions for the barrel buttons do not work.	Functions not supported by application.	Test the barrel buttons in OneNote or another application that supports these features
Charging does not work	Docking issue	Dock the tablet and folio well, place the pen into folio and check its LED indicator.