- Notes, cautions, and warnings
- Tablet features
- Setting up your tablet
- Using your tablet
- Keyboards and Pens
- Entering BIOS setup program
- Specifications
- Troubleshooting
- Getting help
- Contacting Dell
- Locating your Service Tag and Express Service Code
Problems | Possible causes | Possible solutions |
Tablet does not turn on |
The battery is completely discharged. |
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Tablet does not turn off | Press and hold the power button for 15 seconds to forcefully turn off the tablet. | |
Tablet locks up | Press and hold the power button for 25 seconds to unlock the tablet. Press the power button for 2 seconds and wait for 1 minute for the Dell logo to be displayed. | |
Tablet is not responding or behaving unexpectedly |
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Tablet cannot boot into Windows | Contact Dell’s support service. Go to www.dell.com/support. | |
Software or feature is not working as expected | Software updates may have been downloaded in the background. Restart your tablet. |