- Notes, cautions, and warnings
- Preface
- Introduction
- Licensing the NetWorker Server
- Licensing process
- Served license
- Unserved license
- Obtain the license server and NetWorker server IP address
- How to obtain the NetWorker license
- Installing the Dell license server (served licenses only)
- Managing the Dell License Server (served licenses only)
- Applying NetWorker 19.11 license
- Upgrading NetWorker license
- NetWorker 8.2.4 upgrade (Traditional license) to NetWorker 19.11 with served update entitlement license file
- NetWorker 8.2.4 upgrade (Traditional license) to NetWorker 19.11 with unserved update entitlement license file
- NetWorker 9.x or NetWorker 18.x upgrade to NetWorker 19.11 with served license
- NetWorker 9.x or NetWorker 18.x upgrade to NetWorker 19.11 with unserved license
- Unserved XML license
- Migrating to NetWorker XML license
- Additional Information About NetWorker Licensing
- About the traditional enabler-based licensing model
- The evaluation process
- License process flow
- Permanently license the NetWorker software
- Install the NetWorker software for evaluation, if required
- Send the purchase order
- Review the License Authorization Code letter
- Obtain the host ID of the NetWorker server
- Activate the software license certificate
- Download the NetWorker license key
- Delete all the evaluation enabler codes, if required
- Upgrade or downgrade the base enabler, if required
- Apply the license key on the NetWorker server
- Product licenses
- Troubleshooting and Best Practices
Dell NetWorker 19.11 Licensing Guide
How to contact Dell Licensing or provide feedback
Contact Dell support team under the following circumstances.
- If error messages appear in the output file or you want to provide feedback.
- If you cannot determine the reason for a failure or experience problems with updating the NetWorker license, open a Service Request on https://www.dell.com/support/.
To contact Dell Licensing to obtain the required entitlement, use the following contact information:
- Open a service request.
- Visit
_https://support.emc.com/service center/ to:
- Use the Live chat feature between the hours of 3.00 AM and 7.00 PM Eastern.
- Contact Dell's live support team by calling 800-782-4362, option 4, option 4 at any time.
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