- Notes, cautions, and warnings
- Preface
- Introduction
- Licensing the NetWorker Server
- Licensing process
- Served license
- Unserved license
- Obtain the license server and NetWorker server IP address
- How to obtain the NetWorker license
- Installing the Dell license server (served licenses only)
- Managing the Dell License Server (served licenses only)
- Applying NetWorker 19.11 license
- Upgrading NetWorker license
- NetWorker 8.2.4 upgrade (Traditional license) to NetWorker 19.11 with served update entitlement license file
- NetWorker 8.2.4 upgrade (Traditional license) to NetWorker 19.11 with unserved update entitlement license file
- NetWorker 9.x or NetWorker 18.x upgrade to NetWorker 19.11 with served license
- NetWorker 9.x or NetWorker 18.x upgrade to NetWorker 19.11 with unserved license
- Unserved XML license
- Migrating to NetWorker XML license
- Additional Information About NetWorker Licensing
- About the traditional enabler-based licensing model
- The evaluation process
- License process flow
- Permanently license the NetWorker software
- Install the NetWorker software for evaluation, if required
- Send the purchase order
- Review the License Authorization Code letter
- Obtain the host ID of the NetWorker server
- Activate the software license certificate
- Download the NetWorker license key
- Delete all the evaluation enabler codes, if required
- Upgrade or downgrade the base enabler, if required
- Apply the license key on the NetWorker server
- Product licenses
- Troubleshooting and Best Practices
Dell NetWorker 19.11 Licensing Guide
Update entitlement/upgrade for NetWorker 19.11 license file (both served and unserved license)
When the upgrade is complete, raise a service request to get the Dell licensing team engaged to assist you in generating the update file.
To open a service request:
- Contact the Dell live support team by calling:
- US Toll Free 800-782-4362 and selecting option 4.
- This team is available 24/7 to help you create your service requests only.
- International Toll Free numbers are found at EMC support page.
In the service request, mention the following details for quicker resolution:
- Host ID of the NetWorker server that has been upgraded.
- If served license type is required, the IP address and the hostname of the license server.
- If unserved license type is required, the IP address and the hostname of the NetWorker server.
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