OpenManage Enterprise Integration for VMware vCenter Version 1.0 User's Guide

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OMEVV support information

Steps

On the OMEVV home page, click Settings > Support
Table 1. Information on the support pageThis table provides information about support.
Name Description
Documentation Support Provides the following documentation links:
  • PowerEdge Servers
  • OMEVV
  • iDRAC with Lifecycle Controller
General Help dell.com/support/
Before calling Tech Support Before calling the Dell Tech Support team for seeking resolution to any issue, use the following information to ensure that your call is routed correctly.
  • Service Tag of the Dell server.
  • Ask the Tech Support to redirect you to the Advanced virtualisation Support Queue Team.
Troubleshooting Bundle To download troubleshooting from OpenManage Enterprise, go to OpenManage Enterprise >Monitor >Troubleshoot.

Ensure to have troubleshooting bundle before reaching out to technical support.

Dell Recommendations The Dell Repository Manager is used to create a custom catalog that can be used to update firmware and drift detection.

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