Dell EMC OpenManage Essentials Version 2.5 User's Guide

Managing Device Configurations

Question: Why are unsupported device groups shown in the Device Configuration wizard?

Answer: All user created visible custom groups are shown in the device selection screen. A custom group may contain invalid system groups for the given wizard. The invalid system groups can be ignored.

Question: If I filter the attributes and then save the device configuration template, will the template include only the filtered attributes?

Answer: No, the template will include all the attributes. Filtering the attributes does not have any effect on the attributes that are saved. To remove the attributes from a template, clear the Deploy check boxes for the attributes, and then save the template.

Question: Why is a device that is already associate to the current template displayed in the device selection page?

Answer: The device selection page displays the all applicable devices including the device that is currently associated with the template. You can ignore the currently associated device and select another device, if required.

Question: Why does the Data Sources table in the device inventory displays additional or duplicate information with an Unknown health status for the same agent?

Answer: This issue may occur in the following scenarios:

  • The Data Source information of the agent is no longer in use while connecting to OpenManage Essentials.
  • The agent is unable to determine the health and connection status of the device.

  • The agent is unreachable or unresponsive.

To resolve this issue, delete the device and discover the device again.

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