Dell EMC OpenManage Essentials Version 2.5 User's Guide

Troubleshooting Receiving SNMP Traps

If you encounter a problem receiving SNMP traps, perform the following steps to troubleshoot and fix the problem:
  1. Check for network connectivity between the two systems. You can do this by pinging one system from another using the ping <IP address> command.
  2. Check the SNMP configuration on the managed node. Ensure that you have specified the OpenManage Essential console IP address and the community string name in the SNMP services of the managed node. For information on setting SNMP on a Windows system, see Configuring SNMP Services on Windows . For information on setting SNMP on a Linux system, see Configuring SNMP Services on Linux .
  3. Ensure that the SNMP Trap service services are running in the Open Manage Essentials system.
  4. Check firewall settings to allow UDP 161, 162 ports.

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