Dell OptiPlex 3020–Small Form Factor Owner's Manual

The system's software security features include a system password and a setup password. The password jumper disables any password(s) currently in use. There are 3–pins for the password reset jumper.

1. Follow the procedures in Before Working Inside Your Computer .
2. Remove the cover.
3. Identify the password reset jumper on the system board, see the System Board Components.
4. Remove the 2-pin jumper plug from pins 2 and 3 and fix it on pins 1 and 2
5. Install the cover.
6. Connect the computer to the electrical outlet and power-on the computer to clear the password.
7. Power-off the computer and disconnect the power cable from the electrical outlet.
8. Remove the cover.
9. Replace the jumper on the pins 2 and 3.
10. Install the cover.
11. Follow the procedures in After Working Inside Your Computer.
12. Power-on the computer.
13. Go to the system setup, and assign a new system or setup password.