Integrated Dell Remote Access Controller 9 RACADM CLI Guide

PDF

techsupreport

Table 1. Details of techsupreport subcommandThe following table provides details about the techsupreport subcommand:
techsupreport
Description	Allows you to perform the technical support report operations. Tech Support Report (TSR) is now known as SupportAssist Collections and the new term is used in all documentation and GUI. To maintain compatibility across server generations, the RACADM command has been retained as techsupreport. The types of operations are: collect—Collects the technical support report data to export. You can specify the various types of logs to be in the report. This operation generates a Job ID. Use this Job ID to check the status of the collect operation. To run this operation, you must have the Server Control Commands permission. export—Exports the collected Tech Support Report data. To run this subcommand, you must have the Execute Server Control Commands permission. getupdatetime—Gets the timestamp of the last operating system application data collection. updateosapp—Updates the operating system application data collection. To run this subcommand, you must have the Execute Server Control Commands permission.
Synopsis	To perform the technical support report operation by specifying the type of operation. racadm techsupreport <tech support report command type> To collect the report data. racadm techsupreport collect [-t <type of logs>] To export the collected report data. racadm techsupreport export -l <CIFS,NFS,TFTP,FTP> -u <username> -p <password> To get the timestamp of the last operating system application data collection. racadm techsupreport getupdatetime To update the operating system application data collection. racadm techsupreport updateosapp -t <type of OS App logs> To export the collected report data to local share. racadm techsupreport export -f <filename>
Input	-t—type of logs. You can specify any of the following values that are separated by a ‘,’ (comma) SysInfo—System Information OSAppNoPII—Filtered OS and Application data OSAppAll—OS and Application data TTYLog—TTYLog data NOTE: For updating the operating system application data collection, enter the value OSAppNoPII or OSAppAll to the -t option. If no value is specified and system information data is collected. To perform the OSLog collection, ensure that ISM is installed and running. TTYLog includes PCIeSSD data. -l—network share location to export the report -u—user name for the remote share to export the report -p—password for the remote share to export the report -f—target filename for the exported log. NOTE: The filename must have .zip as the extension.
Examples	To collect the system information data. racadm techsupreport collect —t <type of logs> To collect the system information and TTYLog data. racadm techsupreport collect -t SysInfo,TTYLog To collect the operating system application data. racadm techsupreport collect -t OSAppAll To export the collected Tech Support Report, to an FTP share racadm techsupreport export -l ftp://192.168.0/share -u myuser -p xxx To export the collected Tech Support Report, to a TFTP share racadm techsupreport export -l tftp://192.168.0/share To export the collected Tech Support Report, to a CIFS share. racadm techsupreport export -l //192.168.0/share -u myuser -p xxx To export the collected Tech Support Report, to an NFS share. racadm techsupreport export -l 192.168.0:/share To export the collected Tech Support Report to the local file system. racadm techsupreport export -f tsr_report.zip