PowerEdge Servers Error and Event Messages Reference Guide

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ASR—Auto System Reset Event Messages

ASR0000

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The watchdog timer expired.
Detailed Description
The operating system or potentially an application failed to communicate to the baseboard management controller (BMC) within the timeout period.
Recommended Response Action
Check the operating system, application, hardware, and system event log for exception events.
Category
System Health (ASR = Auto System Reset)
Severity
Critical
Trap/EventID
2233
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
Applicable Event or Alert Types
CMC—Not Applicable

ASR0001

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The watchdog timer reset the system.
Detailed Description
The operating system or an application failed to communicate to the baseboard management controller (BMC) within the timeout period. The system was reset per the configured setting.
Recommended Response Action
Check the operating system, application, hardware, and system event log for exception events.
Category
System Health (ASR = Auto System Reset)
Severity
Critical
Trap/EventID
2233
LCD Message
The watchdog timer reset the system.
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
Applicable Event or Alert Types
CMC—Not Applicable

ASR0002

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The watchdog timer powered off the system.
Detailed Description
The operating system or an application failed to communicate to the baseboard management controller (BMC). The system powered off per the configured setting.
Recommended Response Action
Check the operating system, application, hardware, and system event log for exception events.
Category
System Health (ASR = Auto System Reset)
Severity
Critical
Trap/EventID
2233
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
Applicable Event or Alert Types
CMC—Not Applicable

ASR0003

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The watchdog timer power cycled the system.
Detailed Description
The operating system or an application failed to communicate to the baseboard management controller (BMC). The system powered cycled per the configured setting.
Recommended Response Action
Check the operating system, application, hardware, and system event log for exception events.
Category
System Health (ASR = Auto System Reset)
Severity
Critical
Trap/EventID
2233
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
Applicable Event or Alert Types
CMC—Not Applicable

ASR0008

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The watchdog timer interrupt was initiated.
Detailed Description
The operating system or an application failed to communicate to the baseboard management controller (BMC) within the timeout period. The BMC invoked a system interrupt. (IPMI sensor type code 23h - offset 00h).
Recommended Response Action
Check the operating system, application, hardware, and system event log for exception events.
Category
System Health (ASR = Auto System Reset)
Severity
Critical
Trap/EventID
2233
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
Applicable Event or Alert Types
CMC—Not Applicable

ASR0009

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The system returned from a watchdog timer event.
Detailed Description
The system is communicating to the baseboard management controller (BMC).
Recommended Response Action
No response action is required.
Category
System Health (ASR = Auto System Reset)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

ASR0100

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The BIOS watchdog timer reset the system.
Detailed Description
The operating system or an application failed to communicate to the system board within the timeout period. The system was reset per the configured setting. (IPMI sensor type code 23h offset 01h event 3:0 - 2h).
Recommended Response Action
Check the operating system, application, hardware, and system event log for exception events.
Category
System Health (ASR = Auto System Reset)
Severity
Critical
Trap/EventID
2233
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
Applicable Event or Alert Types
CMC—Not Applicable

ASR0101

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The OS watchdog timer reset the system.
Detailed Description
The operating system or an application failed to communicate within the timeout period. System was reset. (IPMI sensor type code 23h offset 01 - event 3:0 - 3h if booting 4h if running).
Recommended Response Action
Check the operating system, application, hardware, and system event log for exception events.
Category
System Health (ASR = Auto System Reset)
Severity
Critical
Trap/EventID
2233
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
Applicable Event or Alert Types
CMC—Not Applicable

ASR0102

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The OS watchdog timer shutdown the system.
Detailed Description
The operating system or an application failed to communicate within the timeout period. The system was shutdown. (IPMI sensor type code 23h offset - 02h event 3:0 - 4h).
Recommended Response Action
Check the operating system, application, hardware, and system event log for exception events.
Category
System Health (ASR = Auto System Reset)
Severity
Critical
Trap/EventID
2233
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
Applicable Event or Alert Types
CMC—Not Applicable

ASR0103

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The OS watchdog timer powered down the system.
Detailed Description
The operating system or an application failed to communicate within the timeout period. The system was powered down. (IPMI sensor type code 23h offset - 02h event 3:0 - 4h).
Recommended Response Action
Check the operating system, application, hardware, and system event log for exception events.
Category
System Health (ASR = Auto System Reset)
Severity
Critical
Trap/EventID
2233
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
Applicable Event or Alert Types
CMC—Not Applicable

ASR0104

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The OS watchdog timer powered cycle the system.
Detailed Description
The operating system or an application failed to communicate within the timeout period. The system was powered cycled. (IPMI sensor 23h offset - 03h event 3:0 - 4h).
Recommended Response Action
Check the operating system, application, hardware, and system event log for exception events.
Category
System Health (ASR = Auto System Reset)
Severity
Critical
Trap/EventID
2233
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
Applicable Event or Alert Types
CMC—Not Applicable

ASR0105

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The OS watchdog timer powered off the system.
Detailed Description
The operating system or an application failed to communicate within the timeout period. The system was powered off. (IPMI sensor type code 23h offset - 02h event 3:0 - 4h).
Recommended Response Action
Check the operating system, application, hardware, and system event log for exception events.
Category
System Health (ASR = Auto System Reset)
Severity
Critical
Trap/EventID
2233
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
Applicable Event or Alert Types
CMC—Not Applicable

ASR0106

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The OS watchdog timer expired.
Detailed Description
The operating system or an application failed to communicate within the timeout period. No action was taken. (IPMI sensor type code 23h - offset 00h event 3:0 - 4h).
Recommended Response Action
Check the operating system, application, hardware, and system event log for exception events.
Category
System Health (ASR = Auto System Reset)
Severity
Critical
Trap/EventID
2233
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
Applicable Event or Alert Types
CMC—Not Applicable

ASR0107

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The OS watchdog timer pre-timeout interrupt was initiated.
Detailed Description
The operating system or an application failed to respond to a pre-notification with-in the timeout period. (IPMI sensor type code 11h - offset 07h).
Recommended Response Action
Check the operating system, application, hardware, and system event log for exception events.
Category
System Health (ASR = Auto System Reset)
Severity
Critical
Trap/EventID
2233
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
Applicable Event or Alert Types
CMC—Not Applicable

ASR0108

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The system returned from an OS watchdog timer event.
Detailed Description
No detailed description available.
Recommended Response Action
No response action is required.
Category
System Health (ASR = Auto System Reset)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

ASR200

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The watchdog timer expired at arg1.
Arguments
  • arg1 = day month date hh:mm:ss yyyy
Detailed Description
The watchdog timer has expired at the date and time identified in the message, because iDRAC did not receive a response within the specified time.
Recommended Response Action
To determine the correct cause of the exception, contact your service provider.
Category
System Health (ASR = Auto System Reset)
Severity
Critical
OMSA Event ID
5006
OMSA Trap ID
5006
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
No alerts are applicable for this message

ASR201

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The watchdog timer restarted the system at arg1.
Arguments
  • arg1 = day month date hh:mm:ss yyyy
Detailed Description
The watchdog timer has restarted the system at the date and time identified in the message, because the operating system has crashed or hung.
Recommended Response Action
To determine the correct cause of the exception, contact your service provider.
Category
System Health (ASR = Auto System Reset)
Severity
Critical
OMSA Event ID
5006
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
No alerts are applicable for this message

ASR202

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The watchdog timer turned off the system at arg1.
Arguments
  • arg1 = day month date hh:mm:ss yyyy
Detailed Description
The watchdog timer has turned off the system after the specified time at the date and time identified in the message, because the operating system has crashed or hung.
Recommended Response Action
To determine the correct cause of the exception, contact your service provider.
Category
System Health (ASR = Auto System Reset)
Severity
Critical
OMSA Event ID
5006
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
No alerts are applicable for this message

ASR203

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The watchdog timer performed an AC power cycle on the system at arg1.
Arguments
  • arg1 = day month date hh:mm:ss yyyy
Detailed Description
The watchdog timer has performed an AC power cycle on the system after the specified time at the date and time identified in the message, because the operating system has crashed or hung.
Recommended Response Action
To determine the correct cause of the exception, contact your service provider.
Category
System Health (ASR = Auto System Reset)
Severity
Critical
OMSA Event ID
5006
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
No alerts are applicable for this message

ASR8500

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Watchdog timer is disabled.
Detailed Description
Watchdog timer is disabled. The watchdog timer is an internal mechanism used to monitor the health of the Chassis Management Controller. The watchdog timer could be disabled as part of a troubleshooting operation and can be enabled by restarting the Chassis Management Controller.
Recommended Response Action
No response action required.
Category
System Health (ASR = Auto System Reset)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

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