PowerEdge Servers Error and Event Messages Reference Guide

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CBL—Cable Event Messages

CBL0001

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Backplane arg1 power cable disconnected.
Arguments
  • arg1 = Bay ID
Detailed Description
A backplane signal cable was detected, but the accompanying power cable was not present.
Recommended Response Action
Reconnect or replace the power cable. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (CBL = Cable)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

CBL0002

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Backplane arg1 signal cable disconnected.
Arguments
  • arg1 = Bay ID
Detailed Description
A backplane power cable was detected, but the accompanying signal cable was not present.
Recommended Response Action
Reconnect or replace the signal cable for the backplane identified in the message. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (CBL = Cable)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

CBL0003

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Backplane arg1 arg2 cable is disconnected.
Arguments
  • arg1 = Bay ID
  • arg2 = Connector Name
Detailed Description
The backplane cable identified in the message is disconnected or no cable is detected.
Recommended Response Action
Reconnect or replace the cable identified in the message. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (CBL = Cable)
Severity
Critical
Trap/EventID
2393
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, LCD, OS Log
Applicable Event or Alert Types
CMC—Filter Visibility, SNMP Alert*, Email Alert*, LC Log*, LCD, Chassis Event Proxy*

CBL0004

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The arg1 cable is incorrectly connected to backplane arg2 connector arg3.
Arguments
  • arg1 = Cable Name
  • arg2 = Bay ID
  • arg3 = Connector Name
Detailed Description
The cable identified in the message is incorrectly connected to the backplane connector.
Recommended Response Action
Make sure the cable identified in the message is cabled correctly. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (CBL = Cable)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

CBL0005

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Backplane arg1 arg2 connector incorrectly connected to the motherboard SATA controller.
Arguments
  • arg1 = Bay ID
  • arg2 = Connector Name
Detailed Description
The backplane connector identified in the message is incorrectly connected to the motherboard SATA controller.
Recommended Response Action
Make sure the cable identified in the message is cabled correctly. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (CBL = Cable)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

CBL0006

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Unsupported backplane arg1 configuration: Multiple RAID controllers cannot be connected to the same backplane.
Arguments
  • arg1 = Bay ID
Detailed Description
Each server model only supports a certain set of backplane configurations. For unified backplanes or split mode capable backplanes that are in unified mode, multiple controllers cannot be connected to the same backplane. In unified backplane situations any controller besides the first will not be operational.
Recommended Response Action
Make sure that only one RAID controller is connected to the backplane. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (CBL = Cable)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

CBL0007

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
Backplane arg1 arg2 cable and backplane arg3 arg4 cable are swapped.
Arguments
  • arg1 = Bay ID
  • arg2 = Cable Name
  • arg3 = Bay ID
  • arg4 = Cable Name
Detailed Description
The backplane cables identified in the message need to be connected to the correct backplane bays.
Recommended Response Action
Make sure the cables identified in the message are cabled correctly. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (CBL = Cable)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

CBL0008

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
One or more cables are missing from arg1.
Arguments
  • arg1 = controller name
Detailed Description
One or more cables have been detected as missing from the Fault Tolerant storage controller identified in the message.
Recommended Response Action
Make sure all cables are properly connected. For information about cabling, see the Owners Manual available at the support site.
Category
Storage (CBL = Cable)
Severity
Warning
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, LCD, OS Log
Applicable Event or Alert Types
CMC—Not Applicable

CBL8500

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
SAS cable arg1 to expander arg2 is not connected.
Arguments
  • arg1 = cable id
  • arg2 = expander id
Detailed Description
SAS cables are not connected to the expander correctly.
Recommended Response Action
Check whether or not the SAS cables are connected to the expander. Reconnect the cables and retry the operation.
Category
Storage (CBL = Cable)
Severity
Critical
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

CBL8501

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
SAS cable arg1 is connected to the incorrect expander.
Arguments
  • arg1 = cable id
Detailed Description
The SAS cable identified in the message is not connected to the correct expander.
Recommended Response Action
Reconnect the SAS cable to the correct expander and retry the operation.
Category
Storage (CBL = Cable)
Severity
Informational
Redfish Event Type
Not Applicable
Applicable Event or Alert Types
iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

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