PowerEdge Servers Error and Event Messages Reference Guide

CMC—Management Module Event Messages

CMC001

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The operation is successfully completed.
Detailed Description: The operation is successfully completed.
Recommended Response Action: No response action is required.
Category: Configuration (CMC = Management Module)
Severity: Informational
Redfish Event Type: Not Applicable
Applicable Event or Alert Types: iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

CMC002

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to complete the operation because of an unknown issue.
Detailed Description: The operation cannot be successfully completed because of an unknown issue.
Recommended Response Action: Do one of the following: 1) Retry the operation. 2) Reset CMC and retry the operation.
Category: Configuration (CMC = Management Module)
Severity: Critical
Redfish Event Type: Not Applicable
Applicable Event or Alert Types: iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

CMC003

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to complete the operation because the parameter arg1 is missing.

Arguments

arg1 = parameter name

Detailed Description

The operation cannot be completed because the parameter identified in the message is missing.

Recommended Response Action

Enter the missing parameter and retry the operation. For information about the parameters, see the CMC Profile document available on the support site.

Category

Configuration (CMC = Management Module)

Severity

Warning

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC004

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to complete the operation because the parameter arg1 is invalid.

Arguments

arg1 = parameter name

Detailed Description

The operation cannot be completed because the parameter identified in the message is invalid.

Recommended Response Action

Enter a valid parameter and retry the operation. For information about valid parameters, see the CMC Profile document available on the support site.

Category

Configuration (CMC = Management Module)

Severity

Warning

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC005

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to complete the operation because of a mismatch between AttributeName and AttributeValue count.
Detailed Description: The operation cannot be completed because of a mismatch between AttributeName and AttributeValue count.
Recommended Response Action: Enter a valid AttributeName and AttributeValue count, and then retry the operation.
Category: Configuration (CMC = Management Module)
Severity: Warning
Redfish Event Type: Not Applicable
Applicable Event or Alert Types: iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

CMC1000

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Notification arg1.

Arguments

arg1 = topic name

Detailed Description

This message is defined for Redfish event only. It does not add to any log type. The message contains a notification given a topic name between management firmware.

Recommended Response Action

No response action is required.

Category

Audit (CMC = Management Module)

Severity

Informational

Redfish Event Type

Alert

Applicable Event or Alert Types

No alerts are applicable for this message

CMC1001

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The health of sled in the sled slot arg1 has changed.

Arguments

arg1 = slot number

Detailed Description

This is an internal message used within the Management Module. It is defined for Redfish event only. It does not add to any log type. The presence of this message indicates that the sled in the specified slot has changed its health.

Recommended Response Action

No response action is required.

Category

Audit (CMC = Management Module)

Severity

Informational

Redfish Event Type

Alert

Applicable Event or Alert Types

No alerts are applicable for this message

CMC401

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Changing the Reserved QuickDeploy IP Addresses setting to arg1 may create an issue in the future if higher density server nodes are inserted in to the Chassis (for example, quarter-height servers). Press OK to continue.

Arguments

arg1 = number of IP address

Detailed Description

Changing the Reserved QuickDeploy IP Addresses setting to <number of IP address> may create an issue in the future if higher density server nodes are inserted in to the Chassis (for example, quarter-height servers).

Recommended Response Action

Select a higher number to accommodate future higher density server node additions, otherwise no response action is required.

Category

Configuration (CMC = Management Module)

Severity

Warning

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8501

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Chassis Group Leader has synchronized this members configuration.
Detailed Description: Multi Chassis Management feature on CMC allows for pushing the lead chassis configuration data to its members. This message appears in the members log when the configuration data is successfully synchronized with the Chassis group leaders configuration data.
Recommended Response Action: No response action required.
Category: Configuration (CMC = Management Module)
Severity: Informational
Redfish Event Type: Not Applicable
Applicable Event or Alert Types: iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

CMC8502

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to access the IPv6 information of the server.
Detailed Description: CMC is unable to access the specified servers IPv6 information. Unable to display the specified servers Launch iDRAC link on the CMC Web interface.
Recommended Response Action: Enable IPv6 for the specified server using the CMC command line or CMC Web GUI interface, so that the link to launch iDRAC is displayed on the CMC Web interface. For the command line options or navigation for Web interface, see the Troubleshooting section in the CMC Users Guide.
Category: System Health (CMC = Management Module)
Severity: Critical
Redfish Event Type: Not Applicable
Applicable Event or Alert Types: iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

CMC8503

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to access the IPv4 information of the server.
Detailed Description: CMC is unable to access the IPv4 information for the specified server. Unable to display the specified servers Launch iDRAC link on the CMC Web interface.
Recommended Response Action: Enable IPv4 on the specified slots iDRAC via the CMC command line or Web GUI interface, for the iDRACs launch point to show up on the CMC web GUI. For the command line options or navigation for Web interface, see the Troubleshooting section in the CMC Users Guide.
Category: System Health (CMC = Management Module)
Severity: Critical
Redfish Event Type: Not Applicable
Applicable Event or Alert Types: iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

CMC8504

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to access server: arg1, because the NIC is disabled on the identified server.

Arguments

arg1 = slot number

Detailed Description

The NIC is disabled on the server identified in the message, and the CMC is unable to display the link to launch the iDRAC web interface.

Recommended Response Action

Enable the NIC on the server identified in the message using the CMC command line or CMC Web interface, so that the link to launch iDRAC is displayed on the CMC Web interface. To enable the NIC for DHCP using RACADM, enter "racadm setniccfg -m server-<slot number> -d" where <slot number> is the server identified in the message. To enable the NIC using the Web interface, click Server Overview > select the identified server, go to Setup > select the Enable LAN check box.

Category

System Health (CMC = Management Module)

Severity

Informational

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8505

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to access server: arg1 because both IPv4 and IPv6 are disabled. NIC Enabled = arg2.

Arguments

arg1 = slot number
arg2 = state

Detailed Description

IPv4 and IPv6 are disabled on the specified server and the CMC is unable to display the link to launch iDRAC web interface.

Recommended Response Action

Enable IPv4 or IPv6 for the specified server using the CMC command line or CMC Web GUI interface, so that the link to launch iDRAC is displayed on the CMC Web interface. To enable the NIC for DHCP using RACADM, enter "racadm setniccfg -m server-<slot number> -d" where <slot number> is the server identified in the message. To enable the NIC using the Web interface, click Server Overview > select the identified server, go to Setup > select the Enable IPv4 check box and/or the Enable IPv6 check box.

Category

System Health (CMC = Management Module)

Severity

Informational

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8506

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: A command to shut down the CMC was initiated.
Detailed Description: A command to shut down the CMC was initiated.
Recommended Response Action: No response action is required.
Category: Audit (CMC = Management Module)
Severity: Informational
Redfish Event Type: Not Applicable
Applicable Event or Alert Types: iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

CMC8507

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Extended Storage for primary CMC and secondary CMC synchronization is complete.
Detailed Description: The Extended Storage feature synchronizes data from the primary CMC removable flash media SD Card is synchronized with the secondary CMC removable flash media SD Card.
Recommended Response Action: No response action required.
Category: Audit (CMC = Management Module)
Severity: Informational
Trap/EventID: 8691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types: CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8508

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to synchronize the primary and secondary CMC removable flash media and the Extended Storage feature is not available.
Detailed Description: The Extended Storage feature is not activated if the removable flash media SD Card on the secondary CMC is not functioning properly.
Recommended Response Action: Do the following and retry the operation: 1) In the CMC Web interface, go to Chassis Controller > Flash Media > Configuration, and verify if the SD card on secondary CMC displays errors. 2) If errors are displayed, execute the following racadm command: "racadm cmcchangeover". 3) Repair the removable flash media SD Card by selecting the Chassis Controller > Flash Media > Configuration > Repair Active Controller Media in the CMC Web interface. Repairing is only allowed on the SD card of the primary CMC. If the problem persists, replace the card.
Category: Audit (CMC = Management Module)
Severity: Warning
Redfish Event Type: Not Applicable
Applicable Event or Alert Types: iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

CMC8509

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to activate the extended storage feature on the secondary CMC: arg1. The feature will be deactivated.

Arguments

arg1 = cmc number

Detailed Description

The extended storage feature is not activated if the media on the secondary CMC is no longer functional.

Recommended Response Action

Do one of the following, and retry the operation: 1) In the CMC Web interface, go to Chassis Controller > Flash Media > Configuration and verify if the card on the secondary CMC displays errors. 2) Do a failover and then reprovision the card from the same GUI page. Reprovisioning is only allowed on the card of primary CMC. However, if both the options 1 and 2 fail, the card may be no longer functional.

Category

Audit (CMC = Management Module)

Severity

Critical

Trap/EventID

8689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8510

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to activate the extended storage feature on the secondary CMC: arg1. The feature will return to single CMC mode.

Arguments

arg1 = cmc number

Detailed Description

This happens during promotion of extended storage feature from single CMC to dual CMC. If the media on Standby CMC is not healthy, this message is displayed and the feature returns to single CMC state.

Recommended Response Action

Do one of the following, and retry the operation: 1) In the CMC Web interface, go to Chassis Controller > Flash Media > Configuration and verify if the card on the secondary CMC displays some errors. 2) Do a failover and then reprovision the card from the same GUI page. Reprovisioning is only allowed on the card of primary CMC. However, if both the options 1 and 2 fail, the card may be no longer functional.

Category

Audit (CMC = Management Module)

Severity

Critical

Trap/EventID

8689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8511

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to synchronize the data in the Extended Storage removable flash media in the primary and secondary CMCs/MMs.
Detailed Description: The data on the Extended Storage removable flash media SD cards is not synchronized when the CMC is unable to determine which card has the latest data.
Recommended Response Action: Disable and then enable the Extended Storage feature. Using racadm, execute the following commands: "racadm feature -d -c Extended Storage" to disable and then "racadm -a -c Extended Storage" to enable the feature. NOTE: All the data on the removable flash media SD card is erased when the feature is disabled.
Category: Audit (CMC = Management Module)
Severity: Warning
Trap/EventID: 8690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types: CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8512

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Extended Storage feature activation timed out. The feature is not active.
Detailed Description: The Extended Storage feature is not activated if the removable flash media SD card on the secondary CMC does not respond within 90 seconds after activation is initiated.
Recommended Response Action: Do the following and retry the operation: 1) In the CMC Web interface, go to Chassis Controller > Flash Media > Configuration, and verify if the SD card on secondary CMC displays errors. 2) If errors are displayed, execute the following racadm command: "racadm cmcchangeover". 3) Repair the removable flash media SD Card by selecting the Chassis Controller > Flash Media > Configuration > Repair Active Controller Media in the CMC Web interface. Repairing is only allowed on the SD card of the primary CMC. If the problem persists, replace the card.
Category: Audit (CMC = Management Module)
Severity: Critical
Trap/EventID: 8689
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types: CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8513

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Extended Storage feature activation on the secondary CMC timed out. The feature is being returned to single CMC mode.
Detailed Description: The Extended Storage feature activation on the secondary CMC timed out. If the media on Standby CMC does not respond within 90 seconds of confirming activation the feature returns to single CMC mode.
Recommended Response Action: Do the following and retry the operation: 1) In the CMC Web interface, go to Chassis Controller > Flash Media > Configuration, and verify if the SD card on secondary CMC displays errors. 2) If errors are displayed, execute the following racadm command: "racadm cmcchangeover". 3) Repair the removable flash media SD Card by selecting the Chassis Controller > Flash Media > Configuration > Repair Active Controller Media in the CMC Web interface. Repairing is only allowed on the SD card of the primary CMC. If the problem persists, replace the card.
Category: Audit (CMC = Management Module)
Severity: Warning
Trap/EventID: 8690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types: CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8514

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Fabric mismatch is detected in the I/O Module arg1.

Arguments

arg1 = iom slot name

Detailed Description

This error may occur due to any of the following conditions: 1) Invalid I/O Module and mezzanine card configuration, where a newly installed I/O Modules fabric type and the resident mezzanine cards fabric types do not match or are incompatible. 2) Invalid I/O Module and I/O Module configuration, where a newly installed I/O Module has a different or incompatible fabric type from an I/O Module already installed in the fabric.

Recommended Response Action

Refer to Chassis Management Controller Users Guide for additional information.

Category

System Health (CMC = Management Module)

Severity

Critical

Trap/EventID

2545

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8516

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The I/O Module arg1 did not boot within the expected time.

Arguments

arg1 = iom slot name

Detailed Description

The I/O module may have taken more time to boot than was expected or the I/O module did not boot.

Recommended Response Action

Verify the I/O Module is turned on using CMC/MM Web Interface or RACADM CLI and retry the operation. Otherwise, reinsert the I/O Module and retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

System Health (CMC = Management Module)

Severity

Warning

Trap/EventID

2546

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8517

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

A double height server is detected in slot arg1, however the server is not detected in the bottom slot.

Arguments

arg1 = slot number

Detailed Description

A double height server is detected in slot specified in the message, however the server is not detected in the bottom slot. This occurs if the server is not correctly inserted into the chassis.

Recommended Response Action

Remove the server from the chassis, check for any broken or bent pins at the rear of the server. If there is no damage, reinsert the server into the chassis.

Category

System Health (CMC = Management Module)

Severity

Critical

Trap/EventID

2545

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8518

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

A double-height server is detected in the slot arg1. However, the iDRAC in the server of bottom slot arg2 is also responding.

Arguments

arg1 = slot number
arg2 = slot number

Detailed Description

A double-height server is detected in the slot identified in the message. However, the iDRAC in the server of slot identified in the message is also responding. If a double-height server is already present in the chassis, the server in the bottom slot must not respond.

Recommended Response Action

Do the following: 1) Remove the server in the bottom slot <slot number>. 2) Restart the Chassis Management Controller (CMC) and wait for the CMC to complete the startup process. 3) Reinsert the server identified in the message. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

System Health (CMC = Management Module)

Severity

Critical

Trap/EventID

2545

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8519

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The LOM riser FRU for slot arg1 FRU ID arg2 is not functioning.

Arguments

arg1 = slot number
arg2 = fru id

Detailed Description

FRU of the LOM riser specified in the message is not functioning or CMC is unable to read it.

Recommended Response Action

Do the following: 1) Reset iDRAC of the specified server or virtual reseat the server. 2) Reset CMC and wait for a few minutes. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

System Health (CMC = Management Module)

Severity

Critical

Trap/EventID

2545

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8520

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The FRU on server arg1 is not functioning.

Arguments

arg1 = slot number

Detailed Description

FRU on the server specified in the message is not functioning or CMC is unable to read it.

Recommended Response Action

Category

System Health (CMC = Management Module)

Severity

Critical

Trap/EventID

2545

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8521

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The Mezz card 1 FRU for the server arg1 is not functioning.

Arguments

arg1 = slot number

Detailed Description

The Mezz card 1 FRU for the server specified in the message is not functioning or CMC is unable to read it.

Recommended Response Action

Category

System Health (CMC = Management Module)

Severity

Critical

Trap/EventID

2545

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8522

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The Mezz card 2 FRU for the server arg1 is not functioning.

Arguments

arg1 = slot number

Detailed Description

The Mezz card 2 FRU for the server specified in the message is not functioning or CMC is unable to read it.

Recommended Response Action

Category

System Health (CMC = Management Module)

Severity

Critical

Trap/EventID

2545

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8523

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The Mezz card 3 FRU for the server arg1 is not functioning.

Arguments

arg1 = slot number

Detailed Description

The Mezz card 3 FRU for the server specified in the message is not functioning or CMC is unable to read it.

Recommended Response Action

Category

System Health (CMC = Management Module)

Severity

Critical

Trap/EventID

2545

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8524

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The Mezz card 4 FRU for the server arg1 is not functioning.

Arguments

arg1 = slot number

Detailed Description

The Mezz card 4 FRU for the server specified in the message is not functioning or CMC is unable to read it.

Recommended Response Action

Category

System Health (CMC = Management Module)

Severity

Critical

Trap/EventID

2545

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8525

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The FRU on the sleeve arg1 is not functioning.

Arguments

arg1 = slot number

Detailed Description

The FRU on the sleeve specified in the message is not functioning or CMC is unable to read it.

Recommended Response Action

Category

System Health (CMC = Management Module)

Severity

Critical

Trap/EventID

2545

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8526

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to retrieve the server-arg1 CPU information.

Arguments

arg1 = slot number

Detailed Description

CMC is unable to obtain the CPU information from the server specified in the message. This occurs if there is no communication between CMC and iDRAC.

Recommended Response Action

Do the following: 1) Reset iDRAC. 2) Reset CMC. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

System Health (CMC = Management Module)

Severity

Warning

Trap/EventID

2546

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8527

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to retrieve the server-arg1 memory information.

Arguments

arg1 = slot number

Detailed Description

CMC is unable to obtain the memory information from the server specified in the message. This occurs if there is no communication between CMC and iDRAC.

Recommended Response Action

Category

System Health (CMC = Management Module)

Severity

Warning

Trap/EventID

2546

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8528

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to obtain or send link tuning or flex address data to server-arg1.

Arguments

arg1 = slot number

Detailed Description

CMC is unable to obtain the link tuning or flex address information for the newly installed hardware (server, Input Output Module, or Mezzanine card), or is unable to send the link tuning or flex address information to iDRAC.

Recommended Response Action

Make sure that the currently installed CMC firmware is the latest. Otherwise, update the CMC with the latest CMC firmware and retry the operation.

Category

System Health (CMC = Management Module)

Severity

Warning

Trap/EventID

2546

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8529

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to perform the requested action on the server-arg1, because of insufficient privileges.

Arguments

arg1 = slot number

Detailed Description

The user account does not have sufficient privileges to perform the requested operation. Server Administrator privilege is required to perform the requested action.

Recommended Response Action

Use a different user account that has Server Administrator privilege, and retry the operation. For more information, contact your system administrator or service provider.

Category

Audit (CMC = Management Module)

Severity

Warning

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8531

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to perform the requested action on the Sleeve or Sled arg1 because of insufficient user privileges.

Arguments

arg1 = slot number

Detailed Description

The user account does not have sufficient privileges to perform the virtual reseat operation on the Sleeve or Sled specified in the message. The server administration privilege is required to perform a virtual reseat operation. This applies to Sleeve or Sled components.

Recommended Response Action

Use a different user account that has server administration privileges, and retry the operation. For more information, contact your system administrator about necessary privileges.

Category

Audit (CMC = Management Module)

Severity

Warning

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8532

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to perform the requested action on the peripheral sled arg1, because of insufficient privileges.

Arguments

arg1 = slot number

Detailed Description

The user account does not have sufficient privileges to perform the requested operation. Server Administrator privilege is required to perform the requested action.

Recommended Response Action

Use a different user account that has Server Administrator privilege, and retry the operation. For more information, contact your system administrator or service provider.

Category

Audit (CMC = Management Module)

Severity

Warning

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Filter Visibility, LC Log*, Chassis Event Proxy*

CMC8533

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to read the FRU information, status = arg1

Arguments

arg1 = status value

Detailed Description

Unable to read the header of the extended FRU information. This can occur if there is a problem in the communication between the CMC and the server.

Recommended Response Action

Remove and reinsert the server. The CMC will retry the read operation of the FRU information. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

Audit (CMC = Management Module)

Severity

Critical

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8534

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to turn on the server arg1 because the power requirement request exceeds the power cap value.

Arguments

arg1 = slot number

Detailed Description

Unable to turn on the server specified in the message, because the available power is lesser than the requested power.

Recommended Response Action

In the CMC Web interface, verify the available power and server power requirements. If sufficient power is available, retry the operation. Otherwise, increase the power cap value.

Category

System Health (CMC = Management Module)

Severity

Warning

Trap/EventID

2546

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8535

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to turn on High Power Management for the server arg1

Arguments

arg1 = slot number

Detailed Description

Unable to turn on the server specified in the message because of an internal CMC error.

Recommended Response Action

Reboot CMC and retry the operation. If the issue persists, reseat the server and retry the operation.

Category

Audit (CMC = Management Module)

Severity

Critical

Trap/EventID

8689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8538

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Firmware version string is too long.
Detailed Description: The length of the CMC firmware version to be sent in the message from local CMC to peer CMC is too long. Under these conditions, CMC version in the message is displayed as 1.0.
Recommended Response Action: No response action is required.
Category: Audit (CMC = Management Module)
Severity: Informational
Redfish Event Type: Not Applicable
Applicable Event or Alert Types: iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

CMC8539

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The CMC arg1 is unable to log arg2 event to the Hardware Log.

Arguments

arg1 = slot id
arg2 = event message

Detailed Description

CMC cannot log new events to Hardware Log if Hardware Log is full. Therefore, new events are not written to the log unless older events are cleared. This issue also occurs if event logging is disabled.

Recommended Response Action

Do the following: 1) Save the Hardware Log if required. 2) Clear the Hardware Log.

Category

Audit (CMC = Management Module)

Severity

Informational

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8540

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The CMC arg1 is turned on.

Arguments

arg1 = slot id

Detailed Description

The CMC specified in the message is turned on because of a CMC insertion or due to chassis AC power on.

Recommended Response Action

No response action is required.

Category

Audit (CMC = Management Module)

Severity

Informational

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8541

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The watchdog has reset the CMC arg1.

Arguments

arg1 = slot id

Detailed Description

The CMC specified in the message was reset by a watchdog event.

Recommended Response Action

No response action is required.

Category

Audit (CMC = Management Module)

Severity

Warning

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8542

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The CMC arg1 was restarted because of a manual reset.

Arguments

arg1 = slot id

Detailed Description

The CMC specified in the message was manually restarted.

Recommended Response Action

No response action is required.

Category

Audit (CMC = Management Module)

Severity

Informational

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8543

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The CMC arg1 has reset because the thermal threshold was exceeded.

Arguments

arg1 = slot id

Detailed Description

The CMC specified in the message has reset because of thermal issues.

Recommended Response Action

Do the following: 1) Review the Hardware Log and check if there are fans that are not functioning properly. 2) Replace the fans that are not functioning properly. 3) If all the fans are functioning, check the chassis temperature in the CMC Web Interface or by using RACADM. When the fans are functioning properly and the chassis temperature is too high, the ambient air temperature is too high or the air inlets are not receiving sufficient air.

Category

Audit (CMC = Management Module)

Severity

Critical

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8545

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Detected a missing process failover condition detected. Process = arg1.

Arguments

arg1 = process name

Detailed Description

A firmware error has occurred causing a CMC failover. The process identified in the message was not detected. The CMC will restart automatically.

Recommended Response Action

If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

Audit (CMC = Management Module)

Severity

Critical

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8546

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Issues identified with Process arg1. Failover condition detected.

Arguments

arg1 = process name

Detailed Description

A firmware error has occurred in the internal firmware process identified in the message. This condition will cause a CMC/MM failover to occur. If the issue persists, contact your service provider.

Recommended Response Action

No response action is required. A failover may result from this condition. If multiple failovers occur, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

Audit (CMC = Management Module)

Severity

Critical

Trap/EventID

8689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8547

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Missing kernel module arg1. Failover condition detected.

Arguments

arg1 = module name

Detailed Description

A firmware error occurred causing the failover. If this condition continues, a failover will result. If multiple failovers occur, contact Service.

Recommended Response Action

No response action is required. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

Audit (CMC = Management Module)

Severity

Critical

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8548

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The active Chassis Management Controller is no longer connected to an external network.
Detailed Description: The active Chassis Management Controller is not connected to an external network for more than 25 seconds. A failover is performed if the standby CMC is connected to the external network.
Recommended Response Action: Make sure that the external network cable is connected to the active CMC and the network switch. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: Audit (CMC = Management Module)
Severity: Critical
Redfish Event Type: Not Applicable
Applicable Event or Alert Types: iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

CMC8550

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The chassis health is arg1.

Arguments

arg1 = health state

Detailed Description

If the chassis health status changes, new status is logged. The possible states are Invalid, Other, Unknown, Healthy, Non-critical, Critical, and Non-recoverable.

Recommended Response Action

No response action is required.

Category

Audit (CMC = Management Module)

Severity

Informational

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8551

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The chassis health is arg1.

Arguments

arg1 = health state

Detailed Description

The message is displayed if the chassis health is not OK (non-critical or critical). The message after this message in the log indicates cause for the issue.

Recommended Response Action

The message is displayed if the chassis health is not OK (non-critical or critical). The message after this message in the log indicates cause for the issue.

Category

Audit (CMC = Management Module)

Severity

Critical

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

No alerts are applicable for this message

CMC8553

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: An internal error occurred and a failover condition is detected.
Detailed Description: An internal I2C hardware occurred and CMC initiated a failover to clear the hardware error. If the issue persists, contact your service provider.
Recommended Response Action: No response action is required.
Category: Audit (CMC = Management Module)
Severity: Critical
Redfish Event Type: Not Applicable
Applicable Event or Alert Types: iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

CMC8554

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: An internal network error occurred.
Detailed Description: An internal network error occurred. If none of the external sources have an issue, the CMC/MM may have a hardware issue. If the issue persists, contact your service provider.
Recommended Response Action: Reseat the network cable and check the connectivity to the outbound switch.
Category: Audit (CMC = Management Module)
Severity: Critical
Redfish Event Type: Not Applicable
Applicable Event or Alert Types: iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

CMC8555

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: An internal memory error has occurred and a failover condition is detected.
Detailed Description: An internal memory error occurred affecting the configuration database and CMC has initiated a failover . If the issue persists, contact your service provider.
Recommended Response Action: No response action is required.
Category: Audit (CMC = Management Module)
Severity: Critical
Redfish Event Type: Not Applicable
Applicable Event or Alert Types: iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

CMC8556

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: A failover condition is detected.
Detailed Description: A failover condition is detected.
Recommended Response Action: No response action is required. If the condition persists, contact your service provider.
Category: Audit (CMC = Management Module)
Severity: Informational
Redfish Event Type: Alert
Applicable Event or Alert Types: No alerts are applicable for this message

CMC8557

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The system health failover is requested. Code arg1.

Arguments

arg1 = number

Detailed Description

The code number specified in the message is displayed after a firmware error occurs before a failover .

Recommended Response Action

No response action is required.

Category

Audit (CMC = Management Module)

Severity

Critical

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8558

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The system health is restored.
Detailed Description: The system health has recovered from a failover condition.
Recommended Response Action: No response action is required.
Category: Audit (CMC = Management Module)
Severity: Informational
Redfish Event Type: Not Applicable
Applicable Event or Alert Types: iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

CMC8559

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The OpenManage Enterprise - Modular Redundancy is disabled because a continuous failover is detected.
Detailed Description: The OpenManage Enterprise - Modular Redundancy is disabled because a continuous failover is detected.
Recommended Response Action: Update the Management Module (MM) firmware to the latest. For more information about updating the firmware, refer to the MM Users Guide available on the support site.
Category: Audit (CMC = Management Module)
Severity: Informational
Redfish Event Type: Alert
Applicable Event or Alert Types: No alerts are applicable for this message

CMC8561

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to send the email to arg1 after trying arg2 times.

Arguments

arg1 = destination
arg2 = number

Detailed Description

Unable to send the email alerts to the destination.

Recommended Response Action

Make sure to use a valid email address.

Category

Audit (CMC = Management Module)

Severity

Warning

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8562

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The log is cleared.
Detailed Description: The hardware log is cleared.
Recommended Response Action: No response action is required.
Category: Audit (CMC = Management Module)
Severity: Informational
Redfish Event Type: Not Applicable
Applicable Event or Alert Types: iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

CMC8563

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The KVM is mapped to the server slot arg1.

Arguments

arg1 = slot number

Detailed Description

The KVM is mapped to the server slot number specified in the message.

Recommended Response Action

No response action is required.

Category

Audit (CMC = Management Module)

Severity

Informational

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8564

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The KVM mapping feature is disabled.
Detailed Description: The KVM is not mapped to any of the server slots.
Recommended Response Action: No response action is required.
Category: Audit (CMC = Management Module)
Severity: Informational
Redfish Event Type: Not Applicable
Applicable Event or Alert Types: iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

CMC8565

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

KVM mapping is enabled for the server slot arg1.

Arguments

arg1 = slot number

Detailed Description

The KVM mapping is enabled for the server slot specified in the message. The KVM cannot be mapped to this server slot.

Recommended Response Action

No response action is required.

Category

Audit (CMC = Management Module)

Severity

Informational

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8566

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

KVM mapping is disabled for the server slot arg1.

Arguments

arg1 = slot number

Detailed Description

The KVM mapping is disabled for the server slot specified in the message. The KVM cannot be mapped to this server slot.

Recommended Response Action

No response action is required.

Category

Audit (CMC = Management Module)

Severity

Informational

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8567

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The DVD drive is mapped to the server slot arg1.

Arguments

arg1 = slot number

Detailed Description

The DVD drive is mapped to the server slot specified in the message.

Recommended Response Action

No response action is required.

Category

Audit (CMC = Management Module)

Severity

Informational

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8568

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The DVD drive mapping feature is disabled.
Detailed Description: The DVD drive is disabled and is not mapped to any of the server slots.
Recommended Response Action: No response action is required.
Category: Audit (CMC = Management Module)
Severity: Informational
Redfish Event Type: Not Applicable
Applicable Event or Alert Types: iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

CMC8569

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The server slot arg1 is enabled for DVD drive mapping.

Arguments

arg1 = slot number

Detailed Description

The server slot specified in the message is enabled for DVD drive mapping. The DVD drive can be mapped to this server slot.

Recommended Response Action

No response action is required.

Category

Audit (CMC = Management Module)

Severity

Informational

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8570

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The server slot arg1 is enabled for DVD drive mapping.

Arguments

arg1 = slot number

Detailed Description

The server slot specified in the message is disabled for DVD drive mapping. The DVD drive cannot be mapped to this server slot.

Recommended Response Action

No response action is required.

Category

Audit (CMC = Management Module)

Severity

Informational

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8571

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The coin cell battery in the primary CMC is not working.
Detailed Description: The coin cell battery in the primary CMC is not working. The battery needs to be replaced.
Recommended Response Action: Replace the coin cell battery in the primary CMC.
Category: Audit (CMC = Management Module)
Severity: Critical
Trap/EventID: 8689
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types: CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8572

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The coin cell battery in CMC arg1 is not working.

Arguments

arg1 = slot id

Detailed Description

The coin cell battery in the CMC located in the slot specified in the message is not working. The battery needs to be replaced.

Recommended Response Action

Replace the coin cell battery of the standby CMC.

Category

Audit (CMC = Management Module)

Severity

Critical

Trap/EventID

8689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8573

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The chassis health is arg1.

Arguments

arg1 = health state

Detailed Description

The chassis health is critical or non-recoverable.

Recommended Response Action

Review the Chassis log or the Chassis Management Controller(CMC) SEL log for the failure or Export chassis log and SEL log and If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

Audit (CMC = Management Module)

Severity

Critical

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8575

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The RAC SSL Certificate is changed.
Detailed Description: The RAC SSL Certificate is changed.
Recommended Response Action: No response action is required.
Category: Audit (CMC = Management Module)
Severity: Informational
Trap/EventID: 8691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types: CMC—Not Applicable

CMC8576

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The RAC CA Certificate is changed.
Detailed Description: The RAC CA Certificate is changed.
Recommended Response Action: No response action is required.
Category: Audit (CMC = Management Module)
Severity: Informational
Trap/EventID: 8691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types: CMC—Not Applicable

CMC8577

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Remote Access Controller (RAC) Kerberos Keytab is changed.
Detailed Description: The Remote Access Controller (RAC) Kerberos Keytab is changed.
Recommended Response Action: No response action is required.
Category: Audit (CMC = Management Module)
Severity: Informational
Trap/EventID: 8691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types: CMC—Not Applicable

CMC8578

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Remote Access Controller (RAC) SSL Certificate and key is changed.
Detailed Description: The Remote Access Controller (RAC) SSL Certificate and key is changed.
Recommended Response Action: No response action is required.
Category: Audit (CMC = Management Module)
Severity: Informational
Trap/EventID: 8691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types: CMC—Not Applicable

CMC8579

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to upload the security certificate because of an Unexpected Event issue in the Remote Access Controller (RAC).
Detailed Description: The security certificate cannot be uploaded because of an Unexpected Event issue in the Remote Access Controller.
Recommended Response Action: Upload the certificate again and retry operation.
Category: Audit (CMC = Management Module)
Severity: Warning
Trap/EventID: 8690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
Applicable Event or Alert Types: CMC—Not Applicable

CMC8601

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The Chassis group arg1 is created.

Arguments

arg1 = group name

Detailed Description

The Chassis group identified in the message is created. This chassis is the leader of the group.

Recommended Response Action

No response action required.

Category

Configuration (CMC = Management Module)

Severity

Informational

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8602

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The Chassis group arg1 is deleted.

Arguments

arg1 = group name

Detailed Description

The Chassis group identified in the message is deleted. This chassis was the leader of the group.

Recommended Response Action

No response action required.

Category

Configuration (CMC = Management Module)

Severity

Informational

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8603

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to read the FRU information from the server arg1, status arg2.

Arguments

arg1 = server slot number
arg2 = server status

Detailed Description

CMC cannot read the information about the FRU, because of an internal issue with the CMC and the server. Some information such as model number may not be reported. The server may not power up if the server planar FRU cannot be read.

Recommended Response Action

Remove and reinsert the server. The Chassis Management Controller will retry the read operation of the FRU information. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

Audit (CMC = Management Module)

Severity

Critical

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8604

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The FRU on storage sled arg1 is not functioning.

Arguments

arg1 = slot number

Detailed Description

The FRU on the storage sled specified in the message is not functioning or CMC is unable to read it.

Recommended Response Action

Do the following: 1) Reinsert the specified storage sled or virtual reseat the sled 2) Reset CMC and wait for a few minutes for the CMC to finish restarting. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

System Health (CMC = Management Module)

Severity

Critical

Trap/EventID

2545

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Filter Visibility, SNMP Alert*, Email Alert*, Remote System Log*, LC Log*, Chassis Event Proxy*

CMC8605

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The chassis health state is no longer OK and is currently arg1.

Arguments

arg1 = health state

Detailed Description

The chassis health state is no longer OK and is currently the state identified in the message. Actions should be taken to resolve any outstanding issues so that the chassis health state will return to OK.

Recommended Response Action

Review the Chassis log or the Chassis Management Controller(CMC) SEL log for any outstanding issue(s) and resolve any issues found by performing the recommended response action for each issue found. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

Audit (CMC = Management Module)

Severity

Warning

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Filter Visibility, LC Log*, Chassis Event Proxy*

CMC8607

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to retrieve information about the firmware on server in slot arg1, because there is no communication between Chassis Management Controller (CMC) and iDRAC.

Arguments

arg1 = slot number

Detailed Description

Information about the firmware on server in slot identified in the message cannot be retrieved because there is no communication between Chassis Management Controller (CMC) and iDRAC.

Recommended Response Action

1) Reset iDRAC by using the graphical user interface (GUI): Click Chassis Overview > Troubleshooting > Reset Components. In the Reset Server section, from the Reset drop-down menu, select iDRAC Reset corresponding to the server iDRAC to be reset, and then click Apply Selection. Or, reset iDRAC by running the following command at the command line interface (CLI): racadm racreset -m server-n. 2) Reset Chassis Management Controller (CMC) by using the GUI: Click Chassis Overview > Troubleshooting > Reset Components, and then click Reset/Failover CMC. Or, reset CMC by running the following command at the CLI: racadm racreset. For more information about the syntax and parameters used, see the iDRAC 8/7 v2.30.30.30 RACADM CLI Guide and the Chassis Management Controller Version 5.0 for Dell PowerEdge M1000e RACADM Command Line Reference Guide available on the support site.

Category

System Health (CMC = Management Module)

Severity

Warning

Trap/EventID

2546

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Not Applicable

CMC8608

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to start the operation on server in slot arg1, because of insufficient user privileges.

Arguments

arg1 = slot number

Detailed Description

The operation cannot be started on the server identified in the message because of insufficient user privileges.

Recommended Response Action

Retry the operation by using user credential that has Server Debug privileges. For more information about recommended user privileges, contact your system administrator or service provider.

Category

Audit (CMC = Management Module)

Severity

Warning

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8609

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to read the Complex Programmable Logical Device (CPLD) version number of sleeve arg1 because the CPLD version is very old, or the Chassis Management Controller (CMC) is unable to identify the version.

Arguments

arg1 = sleeve number

Detailed Description

The version number of Complex Programmable Logical Device (CPLD) on the sleeve identified in the message cannot be read because the CPLD version is very old, or the Chassis Management Controller (CMC) is unable to identify the version.

Recommended Response Action

Update the CPLD version of sleeve and retry the operation. For more information about the recommended CPLD versions, see the Chassis Management Controller Users Guide available at the support site.

Category

System Health (CMC = Management Module)

Severity

Critical

Trap/EventID

2545

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Not Applicable

CMC8610

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to read because the Field Replaceable Unit (FRU) is not functioning on the sled arg1.

Arguments

arg1 = sled number

Detailed Description

The read operation cannot be done because the Field Replaceable Unit (FRU) is not functioning on the sled identified in the message.

Recommended Response Action

Do the following and retry the operation. 1) Reset iDRAC on the sled identified in the message or reseat the sled. 2) Reset Chassis Management Controller (CMC) and wait few minutes. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

System Health (CMC = Management Module)

Severity

Critical

Trap/EventID

2545

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Not Applicable

CMC8611

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to read the Complex Programmable Logical Device (CPLD) version number of sled arg1 because the CPLD version is very old, or the Chassis Management Controller (CMC) is unable to identify the version.

Arguments

arg1 = sled number

Detailed Description

The version number of Complex Programmable Logical Device (CPLD) on the sled identified in the message cannot be read because the CPLD version is very old, or the Chassis Management Controller (CMC) is unable to identify the version.

Recommended Response Action

Update the CPLD version of sled and retry the operation. For more information about the recommended CPLD versions, see the Chassis Management Controller Users Guide available at the support site.

Category

System Health (CMC = Management Module)

Severity

Critical

Trap/EventID

2545

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log

Applicable Event or Alert Types

CMC—Not Applicable

CMC8612

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The Link Tuning Table is successfully updated by using iDRAC on slot arg1.

Arguments

arg1 = slot number

Detailed Description

The Link Tuning Table is successfully updated by using iDRAC on the slot identified in the message.

Recommended Response Action

No response action is required.

Category

Audit (CMC = Management Module)

Severity

Informational

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8613

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The reset process of iDRAC Non Maskable Interrupt (NMI) on sled arg1 is initiated.

Arguments

arg1 = sled number

Detailed Description

The reset process of iDRAC Non Maskable Interrupt (NMI) on sled identified in the message is initiated.

Recommended Response Action

No response action is required.

Category

Audit (CMC = Management Module)

Severity

Informational

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8614

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The reset process of iDRAC Non Maskable Interrupt (NMI) on server arg1 is initiated.

Arguments

arg1 = blade number

Detailed Description

The reset process of iDRAC Non Maskable Interrupt (NMI) on server identified in the message is initiated.

Recommended Response Action

No response action is required.

Category

Audit (CMC = Management Module)

Severity

Informational

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8700

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The I/O Module in slot arg1 is configured in secure IOM mode.

Arguments

arg1 = slot number

Detailed Description

I/O Module identified in the message cannot be managed from the CMC when the I/O Module is configured in secure IOM mode.

Recommended Response Action

No response action is required.

Category

Configuration (CMC = Management Module)

Severity

Informational

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8701

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The Member Chassis could not join the chassis group arg1 because either the Member Chassis is already a part of the other chassis group; or, the Member Chassis could not be reached.

Arguments

arg1 = GroupName

Detailed Description

The Member Chassis could not join the chassis group identified in the message because either the Member Chassis is already a part of the other chassis group; or, the Member Chassis could not be reached.

Recommended Response Action

Do the following and retry the operation: 1) If the Member Chassis is a part of other chassis groups, remove the Member Chassis from the other groups by using the Chassis Management Controller (CMC) graphical user interface (GUI): Log in to the Member Chassis. Click Chassis Overview > Setup > Group Administration. From the drop-down menu, select None. 2) Restart the Member Chassis by clicking Chassis Overview > Troubleshooting > Reset Components > Reset/Failover CMC. To reset by running RACADM command at the command line interface (CLI), enter racadm chassisaction reset.

Category

Configuration (CMC = Management Module)

Severity

Warning

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8702

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The Member Chassis exited from the chassis group arg1 because of manual changes made on the member chassis.

Arguments

arg1 = GroupName

Detailed Description

The Member Chassis exited from the Chassis group <GroupName> because of manual changes made on the member chassis.

Recommended Response Action

No response action is required.

Category

Configuration (CMC = Management Module)

Severity

Informational

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8703

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The Member chassis has joined the Chassis grouparg1.

Arguments

arg1 = GroupName

Detailed Description

The Member chassis identified in the message has joined the chassis group.

Recommended Response Action

No response action required.

Category

Configuration (CMC = Management Module)

Severity

Informational

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

CMC8704

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Lockdown Mode enabled. Unable to apply changes to blade arg1.

Arguments

arg1 = slot number

Detailed Description

The changes cannot be applied to the blade identified in the message because the LockDown mode is enabled.

Recommended Response Action

Disable the LockDown mode and retry the operation. To disable, log in to iDRAC and run the RACADM command:racadm set idrac.lockdown.systemlockdownmode 0.

Category

Configuration (CMC = Management Module)

Severity

Informational

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

No alerts are applicable for this message

CMC8705

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The peripheral device in slot arg1 is in the non-critical state.

Arguments

arg1 = slot number

Detailed Description

The peripheral device in slot identified in the message is in non-critical state.

Recommended Response Action

Resolve the peripheral device hardware issues. For example: a) If the peripheral device tray is open, close the tray. b) If there is misconfiguration because of peripheral device insertion, reboot, or operation mode change, configure the peripheral device by referring to the Chassis Management Controller (CMC) Users Guide available on the support site.

Category

Audit (CMC = Management Module)

Severity

Warning

LCD Message

Periph health is non critical

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, LC Log*, LCD, OS Log

Applicable Event or Alert Types

CMC—Filter Visibility, Email Alert*, LCD, OS Log

CMC8706

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The peripheral device in slot arg1 is in critical state.

Arguments

arg1 = slot number

Detailed Description

The peripheral device in slot identified in the message is in critical state.

Recommended Response Action

Category

Audit (CMC = Management Module)

Severity

Critical

Trap/EventID

8689

LCD Message

Peripheral is critical.

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, LC Log*, LCD, OS Log

Applicable Event or Alert Types

CMC—Filter Visibility, SNMP Alert*, Email Alert*, LCD, OS Log

CMC8707

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Management hardware component is not detected in the Management Module in slot arg1.

Arguments

arg1 = slot number

Detailed Description

The management hardware component has not been detected in the Management Module at the slot identified in the message.

Recommended Response Action

If the problem persists for several minutes then do the following : 1) Physically reseat the Management Module. 2) Perform a Powercycle operation of the Management Module.

Category

System Health (CMC = Management Module)

Severity

Critical

LCD Message

Management service is critical for the Management Module.

Redfish Event Type

Alert

Applicable Event or Alert Types

No alerts are applicable for this message

CMC8708

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The Management Module at slot arg1 has detected thermal issues.

Arguments

arg1 = slot number

Detailed Description

The Management Module at slot identified in the message has detected thermal issues.

Recommended Response Action

If the problem persists for several minutes then do the following: 1) Powercycle the Management Module. 2) Review the Hardware Log and check if there are fans that are not functioning properly. 3) Replace the fans that are not functioning properly. 4) If all the fans are functioning, check the chassis temperature by using RACADM. When the fans are functioning properly and the chassis temperature is too high, the ambient air temperature is too high or the air inlets are not receiving sufficient air.

Category

System Health (CMC = Management Module)

Severity

Critical

LCD Message

Management service is critical for the Management Module.

Redfish Event Type

Alert

Applicable Event or Alert Types

No alerts are applicable for this message

CMC8709

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Management service is initializing on the Management Module at slot arg1.

Arguments

arg1 = slot number

Detailed Description

Management service is initializing in the Management Module at slot identified in the message.

Recommended Response Action

If the problem persists for several minutes then reset the Management Module on slot identified in the message.

Category

System Health (CMC = Management Module)

Severity

Warning

LCD Message

Management service is critical for the Management Module.

Redfish Event Type

Alert

Applicable Event or Alert Types

No alerts are applicable for this message

CMC8710

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Power loss detected on the Management Module at slot arg1 due to reboot or shutdown.

Arguments

arg1 = slot number

Detailed Description

Management service has shutdown or rebooted on the Management Module at slot identified in the message.

Recommended Response Action

If the problem persists for several minutes then perform a Powercycle operation of the Management Module on slot identified in the message.

Category

System Health (CMC = Management Module)

Severity

Warning

LCD Message

Management service is critical for the Management Module.

Redfish Event Type

Alert

Applicable Event or Alert Types

No alerts are applicable for this message

CMC8711

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Hard drive not detected in the Management Module at slot arg1.

Arguments

arg1 = slot number

Detailed Description

The Management Module at slot identified in the message has not detected one of the hard drives.

Recommended Response Action

If the problem persists for several minutes then do the following : 1) Physically reseat the Management Module. 2) Perform a Powercycle operation of the Management Module.

Category

System Health (CMC = Management Module)

Severity

Critical

LCD Message

Management service is critical for the Management Module.

Redfish Event Type

Alert

Applicable Event or Alert Types

No alerts are applicable for this message

CMC8712

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Internal Error (IErr) has occurred in the Management Module at slot arg1.

Arguments

arg1 = slot number

Detailed Description

Management services are affected on the Management Module at slot identified in the message because of Internal Error (IErr).

Recommended Response Action

If the problem persists for several minutes then do the following : 1) Physically reseat the Management Module. 2) Perform a Powercycle operation of the Management Module.

Category

System Health (CMC = Management Module)

Severity

Critical

LCD Message

Management service is critical for the Management Module.

Redfish Event Type

Alert

Applicable Event or Alert Types

No alerts are applicable for this message

CMC8713

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Chassis Management Controller (CMC) cannot currently accept the configuration change operations because the chassis configuration usage is high.
Detailed Description: The Chassis Management Controller (CMC) cannot currently accept the request for changing configuration because the chassis configuration usage is high.
Recommended Response Action: Some configuration attributes such as SSH PK authentication consume more memory space. Delete the unused SSH PK authentication keys and retry the operation. For information about CMC usage specification, see the Chassis Management Controller (CMC) Users Guide available at the support site.
Category: Configuration (CMC = Management Module)
Severity: Critical
LCD Message: The Chassis Management Controller (CMC) cannot currently accept the request for changing configuration because the chassis configuration usage is high.
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, LC Log*, LCD, OS Log
Applicable Event or Alert Types: CMC—Filter Visibility, Email Alert*, LC Log*, LCD, OS Log

CMC8714

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Chassis Management Controller (CMC) configuration usage is in normal state.
Detailed Description: The Chassis Management Controller (CMC) configuration usage is in normal state. The CMC can currently accept the configuration change operations.
Recommended Response Action: No response action is required.
Category: Configuration (CMC = Management Module)
Severity: Informational
LCD Message: The Chassis Management Controller (CMC) configuration usage is in normal state.
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, LC Log*, LCD, OS Log
Applicable Event or Alert Types: CMC—Filter Visibility, Email Alert*, LC Log*, LCD, OS Log

CMC8715

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The peripheral device in slot arg1 is healthy.

Arguments

arg1 = slot number

Detailed Description

The health of the peripheral in the slot identified in the message is normal.

Recommended Response Action

No Response action required.

Category

Audit (CMC = Management Module)

Severity

Informational

LCD Message

Peripheral Health is Normal

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, LC Log*, LCD, OS Log

Applicable Event or Alert Types

CMC—Filter Visibility, Email Alert*, LCD, OS Log

CMC8716

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Power loss detected on the Management Module at slot arg1 due to reboot or shutdown.

Arguments

arg1 = slot number

Detailed Description

Management service has shutdown or rebooted on the Management Module at slot identified in the message.

Recommended Response Action

If the problem persists for several minutes then perform a Powercycle operation of the Management Module on slot identified in the message.

Category

System Health (CMC = Management Module)

Severity

Critical

LCD Message

Management service is critical for the Management Module.

Redfish Event Type

Alert

Applicable Event or Alert Types

No alerts are applicable for this message

CMC8731

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The arg1 operation is successfully completed.

Arguments

arg1 = operation name

Detailed Description

The operation identified in the message is successfully completed.

Recommended Response Action

No response action is required.

Category

Configuration (CMC = Management Module)

Severity

Informational

Redfish Event Type

Alert

Applicable Event or Alert Types

No alerts are applicable for this message

CMC8732

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The arg1 arg2 operation was not successful.

Arguments

arg1 = operation name
arg2 = item name

Detailed Description

The operation item identified in the message was not successful.

Recommended Response Action

No response action is required.

Category

Configuration (CMC = Management Module)

Severity

Critical

Redfish Event Type

Alert

Applicable Event or Alert Types

No alerts are applicable for this message

CMC8733

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to configure the settings of arg1 because the settings are already configured.

Arguments

arg1 = attribute name

Detailed Description

Settings of the attribute identified in the message cannot be configured because the settings are already configured.

Recommended Response Action

Reset the attribute to its default and retry the operation. For information about resetting, see the Reset MM Configuration White Paper available on the support site.

Category

Configuration (CMC = Management Module)

Severity

Warning

Redfish Event Type

Alert

Applicable Event or Alert Types

No alerts are applicable for this message

CMC8734

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to configure the settings of arg1 because of the reasons indicated in message arg2.

Arguments

arg1 = attribute name
arg2 = message ID

Detailed Description

Settings of the attribute cannot be configured because of the reasons indicated in message ID identified in the message.

Recommended Response Action

Refer to the Recommended Response Action section of the message ID specified in the message. For information about Error and Event messages, see the Event and Error Message Reference Guide for Dell EMC PowerEdge Servers available on the support site.

Category

Configuration (CMC = Management Module)

Severity

Warning

Redfish Event Type

Alert

Applicable Event or Alert Types

No alerts are applicable for this message

CMC9000

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

A serial session is initiated to the component arg1 at arg2 by using the arg3 mode.

Arguments

arg1 = component name
arg2 = time
arg3 = binary mode

Detailed Description

A serial session is initiated to the component at the time as identified in the message.

Recommended Response Action

No response action is required.

Category

Configuration (CMC = Management Module)

Severity

Informational

Redfish Event Type

Alert

Applicable Event or Alert Types

No alerts are applicable for this message

CMC9001

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

A serial session to the component arg1 is ended at arg2.

Arguments

arg1 = component name
arg2 = time

Detailed Description

A serial session is ended to the component at the time as identified in the message.

Recommended Response Action

No response action is required.

Category

System Health (CMC = Management Module)

Severity

Informational

Redfish Event Type

Alert

Applicable Event or Alert Types

No alerts are applicable for this message

CMC9002

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The DNS name of iDRAC in slot arg1 is changed from arg2 to arg3.

Arguments

arg1 = slot Name
arg2 = name 1
arg3 = name 2

Detailed Description

The DNS name of the iDRAC in the slot identified in the message has changed.

Recommended Response Action

No response action is required.

Category

Configuration (CMC = Management Module)

Severity

Informational

Redfish Event Type

Not Applicable

Applicable Event or Alert Types

iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable