PowerEdge Servers Error and Event Messages Reference Guide
CPU—Processor Event Messages
CPU0000
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Internal error has occurred check for additional logs.
- Detailed Description
- System event log and OS logs may indicate the source of the error.
- Recommended Response Action
- Review System Event Log and Operating System Logs. These logs can help the user identify the possible issue that is producing the problem.
- Category
- System Health (CPU = Processor)
- Severity
- Informational
- Trap/EventID
- 2243
- OMSA Event ID
- 5604
- OMSA Trap ID
- 5604
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0001
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 has a thermal trip (over-temperature) event.
- Arguments
- arg1 = number
- Detailed Description
- The processor temperature increased beyond the operational range. Thermal protection shut down the processor. Factors external to the processor may have induced this exception.
- Recommended Response Action
- Review logs for fan failures, replace failed fans. If no fan failures are detected, check inlet temperature (if available) and reinstall processor heatsink.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Trap/EventID
- 2241
- LCD Message
- CPU <number> has a thermal trip. Check CPU heat sink
- OMSA Event ID
- 5604
- OMSA Trap ID
- 5604
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0002
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 has failed the built-in self-test (BIST).
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- 1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is inserted correctly, if the processor is removable. 3) If the issue still persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Trap/EventID
- 2241
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0003
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 is stuck in POST.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- 1) Turn off the server and disconnect input power for one minute. Re-apply input power and turn system on. 2) Reduce system configuration to minimum memory and remove all PCI devices. If system completes POST, update system BIOS. Re-install memory and PCI one component at a time to meet the original configuration. 3) If the issue still persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Trap/EventID
- 2241
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0004
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 failed to initialize.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- 1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is inserted correctly, if the processor is removable. 3) If the issue still persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Trap/EventID
- 2241
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0005
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 configuration is unsupported.
- Arguments
- arg1 = number
- Detailed Description
- System is unable to boot or may run in a degraded state.
- Recommended Response Action
- Review product documentation for supported CPU configurations.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Trap/EventID
- 2241
- LCD Message
- CPU <number> configuration is unsupported. Check CPU or BIOS revision
- OMSA Event ID
- 5604
- OMSA Trap ID
- 5604
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0006
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unrecoverable CPU complex error detected on CPU arg1.
- Arguments
- arg1 = number
- Detailed Description
- System is unable to boot or may run in a degraded state.
- Recommended Response Action
- 1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Trap/EventID
- 2241
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0007
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 is present.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (CPU = Processor)
- Severity
- Informational
- Trap/EventID
- 2243
- OMSA Event ID
- 5602
- OMSA Trap ID
- 5602
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0008
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 is disabled.
- Arguments
- arg1 = number
- Detailed Description
- System is unable to boot or may run in a degraded state.
- Recommended Response Action
- If unexpected, check presence, and system setup (BIOS) configuration.
- Category
- System Health (CPU = Processor)
- Severity
- Warning
- Trap/EventID
- 2242
- OMSA Event ID
- 5603
- OMSA Trap ID
- 5603
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0009
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 terminator is present.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (CPU = Processor)
- Severity
- Informational
- Trap/EventID
- 2243
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0010
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 is throttled.
- Arguments
- arg1 = number
- Detailed Description
- The CPU is throttled due to thermal or power conditions.
- Recommended Response Action
- Review system logs for power or thermal exceptions.
- Category
- System Health (CPU = Processor)
- Severity
- Warning
- Trap/EventID
- 2242
- LCD Message
- CPU <number> is throttled.
- OMSA Event ID
- 5603
- OMSA Trap ID
- 5603
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0011
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Uncorrectable Machine Check Exception detected on CPU arg1.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- Review System Event Log and Operating System Logs. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Trap/EventID
- 2241
- LCD Message
- Uncorrectable Machine Check Exception detected on CPU <number>. Contact Support
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0012
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Correctable Machine Check Exception detected on CPU arg1.
- Arguments
- arg1 = number
- Detailed Description
- A low severity error has occurred and the processor was able to correct the error condition.
- Recommended Response Action
- No action is required.
- Category
- System Health (CPU = Processor)
- Severity
- Informational
- Trap/EventID
- 2243
- LCD Message
- Correctable Machine Check Exception detected on CPU <number>.
- OMSA Event ID
- 5603
- OMSA Trap ID
- 5603
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0016
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 is operating correctly.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (CPU = Processor)
- Severity
- Informational
- Trap/EventID
- 2243
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0021
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 is configured correctly.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (CPU = Processor)
- Severity
- Informational
- Trap/EventID
- 2243
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0024
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 is enabled.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (CPU = Processor)
- Severity
- Informational
- Trap/EventID
- 2243
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0025
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 terminator is absent.
- Arguments
- arg1 = number
- Detailed Description
- System is unable to boot or may run in a degraded state.
- Recommended Response Action
- Check presence and reinstall the terminator.
- Category
- System Health (CPU = Processor)
- Severity
- Warning
- Trap/EventID
- 2242
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0700
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 initialization error detected.
- Arguments
- arg1 = number
- Detailed Description
- System BIOS was unable to boot the processor.
- Recommended Response Action
- 1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Trap/EventID
- 2241
- LCD Message
- CPU <number> initialization error detected. Power cycle system
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0701
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 protocol error detected.
- Arguments
- arg1 = number
- Detailed Description
- System event log and OS logs may indicate that the exception is external to the processor.
- Recommended Response Action
- 1) Check system and operating system logs for exceptions. If no exceptions are found continue. 2) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 3) Make sure the processor is seated correctly. 4) If the issue still persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Trap/EventID
- 2241
- LCD Message
- CPU <number> protocol error detected. Power cycle system
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0702
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU bus parity error detected.
- Detailed Description
- System event log and OS logs may indicate that the exception is external to the processor.
- Recommended Response Action
- Check system and operating system logs for exceptions. If no exceptions found, remove input power, reinstall the processor, then apply input power.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Trap/EventID
- 2241
- LCD Message
- CPU bus parity error detected. Power cycle system
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0703
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU bus initialization error detected.
- Detailed Description
- System event log and OS logs may indicate that the exception is external to the processor.
- Recommended Response Action
- 1) Check system and operating system logs for exceptions. If no exceptions are found continue. 2) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 3) Make sure the processor is seated correctly. 4) If the issue still persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Trap/EventID
- 2241
- LCD Message
- CPU bus initialization error detected. Power cycle system
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0704
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 machine check error detected.
- Arguments
- arg1 = number
- Detailed Description
- System event log and OS logs may indicate that the exception is external to the processor.
- Recommended Response Action
- 1) Check system and operating system logs for exceptions. If no exceptions are found, continue to step 2 Otherwise, go to step 3. 2) Update BIOS, if an update is available. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Trap/EventID
- 2241
- LCD Message
- CPU <number> machine check error detected. Power cycle system
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0800
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 voltage regulator module is present.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (CPU = Processor)
- Severity
- Informational
- Trap/EventID
- 2243
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0801
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 voltage regulator module failed.
- Arguments
- arg1 = number
- Detailed Description
- System performance may be degraded or the system may fail to operate.
- Recommended Response Action
- 1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Trap/EventID
- 2241
- LCD Message
- CPU <number> voltage regulator module failed. Reseat module
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0802
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A predictive failure detected on CPU arg1 voltage regulator module.
- Arguments
- arg1 = number
- Detailed Description
- System performance may be degraded or the system may fail to operate.
- Recommended Response Action
- 1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Warning
- Trap/EventID
- 2242
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0803
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The power input for CPU arg1 voltage regulator module is lost.
- Arguments
- arg1 = number
- Detailed Description
- System performance may be degraded or the system may fail to operate.
- Recommended Response Action
- 1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Trap/EventID
- 2241
- LCD Message
- Lost power input for CPU <number> voltage regulator module. Reseat module
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0804
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The power input for CPU arg1 voltage regulator module is outside of range.
- Arguments
- arg1 = number
- Detailed Description
- System performance may be degraded or the system may fail to operate.
- Recommended Response Action
- 1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Trap/EventID
- 2241
- LCD Message
- Power input for CPU <number> voltage regulator module is outside of range. Reseat module
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0805
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The power input for CPU arg1 voltage regulator module is outside of range, but it is attached to the system.
- Arguments
- arg1 = number
- Detailed Description
- System performance may be degraded or the system may fail to operate.
- Recommended Response Action
- 1) Turn system off and remove input power for one minute. Re-apply input power and turn system on. 2) Make sure the processor is seated correctly. 3) If the issue still persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Warning
- Trap/EventID
- 2242
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0806
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 voltage regulator module is incorrectly configure.
- Arguments
- arg1 = number
- Detailed Description
- System performance may be degraded or the system may fail to operate.
- Recommended Response Action
- Review product documentation for proper configuration and installation procedures.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Trap/EventID
- 2241
- LCD Message
- CPU <number> voltage regulator module incorrectly configure. Check configuration
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0816
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 voltage regulator module is absent.
- Arguments
- arg1 = number
- Detailed Description
- System performance may be degraded or the system may fail to operate.
- Recommended Response Action
- If removal was unintended, check presence and re-install .
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Trap/EventID
- 2241
- LCD Message
- CPU <number> voltage regulator module absent. Check module
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0817
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 voltage regulator module is operating normally.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (CPU = Processor)
- Severity
- Informational
- Trap/EventID
- 2243
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0819
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The power input for CPU arg1 voltage regulator module has been restored.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (CPU = Processor)
- Severity
- Informational
- Trap/EventID
- 2243
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU0822
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU arg1 voltage regulator module is configured correctly.
- Arguments
- arg1 = number
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (CPU = Processor)
- Severity
- Informational
- Trap/EventID
- 2243
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU4001
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- The Machine Check system address reported by the processor is arg1.
- Arguments
- arg1 = registerReading
- Detailed Description
- The Machine Check system address reported by the processor is indicated in the message.
- Recommended Response Action
- This event contains a system address of a component related to a failure reported by the CPU. Map this address to a component in the system to find the source of the error.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU4002
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A processor Machine Check event occurred because the CPU detected an error in an external device (arg1, arg2).
- Arguments
- arg1 = component_name
- arg2 = register reading
- Detailed Description
- A processor Machine Check event occurred because the CPU detected an error in an external device as identified in the message.
- Recommended Response Action
- If the CPU4001 message is reported after CPU4002, map the address reported in CPU4001 to a system component. Update the component driver and firmware. Else, no response action is required.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU4003
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A Machine Check event error occurred because the CPU received invalid data (arg1, arg2).
- Arguments
- arg1 = component_name
- arg2 = register reading
- Detailed Description
- A Machine Check event error occurred because the CPU received invalid data as identified in the message.
- Recommended Response Action
- If the CPU4001 message is reported after CPU4003, map the address reported in CPU4001 to a system component. Update the component driver and firmware. Else, no response action is required.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU4004
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A Machine Check event error occurred because of a timeout while the CPU accessed an external device or component: (arg1, arg2).
- Arguments
- arg1 = component_name
- arg2 = register reading
- Detailed Description
- A Machine Check event error occurred because of a timeout while the CPU accessed an external device or component as identified in the message.
- Recommended Response Action
- If the CPU4001 message is reported after CPU4004, map the address reported in CPU4001 to a system component. Update the component driver and firmware. Else, no response action is required.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU4005
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A Machine Check error was reported by the CPU: (arg1, arg2).
- Arguments
- arg1 = component_name
- arg2 = register reading
- Detailed Description
- A Machine Check error was reported by the CPU.
- Recommended Response Action
- Update the UEFI BIOS. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU5199
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- An unknown diagnostic event occurred in the High Bandwidth Memory device at arg1. (Extended ID: arg2).
- Arguments
- arg1 = location
- arg2 = code
- Detailed Description
- An unknown diagnostic event occurred in the High Bandwidth Memory device at the location identified in the message.
- Recommended Response Action
- Update iDRAC firmware to the latest version available during the next maintenance cycle. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Informational
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU6104
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A diagnostic warning event occurred in the High Bandwidth Memory device at arg1. Perform a cold reboot operation. (Extended ID: arg2).
- Arguments
- arg1 = location
- arg2 = code
- Detailed Description
- A diagnostic warning event occurred in the High Bandwidth Memory device at location identified in the message. System will attempt to perform self-healing or self-correction.
- Recommended Response Action
- Perform a cold reboot to allow server to attempt self-healing or self-correction. If a cold reboot has already occurred subsequent to this message then no further action is required. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Warning
- Trap/EventID
- 2242
- LCD Message
- Warning event at <location>. Perform a cold reboot operation.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, LCD, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU6114
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A diagnostic warning event occurred in the High Bandwidth Memory device at arg1. (Extended ID: arg2).
- Arguments
- arg1 = location
- arg2 = code
- Detailed Description
- A diagnostic warning event occurred in the High Bandwidth Memory device at the location identified in the message.
- Recommended Response Action
- If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Warning
- Trap/EventID
- 2242
- LCD Message
- Warning event at <location>. Perform a cold reboot operation.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, LCD, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU6199
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- An unknown diagnostic Warning event occurred in the High Bandwidth Memory device at arg1. (Extended ID: arg2).
- Arguments
- arg1 = location
- arg2 = code
- Detailed Description
- An unknown diagnostic Warning event occurred in the High Bandwidth Memory device at the location identified in the message.
- Recommended Response Action
- Update iDRAC firmware to the latest version available during the next maintenance cycle. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Warning
- Trap/EventID
- 2242
- LCD Message
- Unknown warning event at <location>.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, LCD, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU7114
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A diagnostic critical event occurred in the High Bandwidth Memory device at arg1. (Extended ID: arg2).
- Arguments
- arg1 = location
- arg2 = code
- Detailed Description
- A diagnostic critical event occurred in the High Bandwidth Memory device at the location identified in the message.
- Recommended Response Action
- If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Trap/EventID
- 2241
- LCD Message
- Critical event at <location>. Perform a cold reboot operation.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, LCD, OS Log, Power Off, Power Cycle, Reset
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU7199
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- An unknown diagnostic Critical event occurred in the High Bandwidth Memory device at arg1. (Extended ID: arg2).
- Arguments
- arg1 = location
- arg2 = code
- Detailed Description
- An unknown diagnostic Critical event occurred in the High Bandwidth Memory device at the location identified in the message.
- Recommended Response Action
- Update iDRAC firmware to the latest version available during the next maintenance cycle. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Trap/EventID
- 2241
- LCD Message
- Unknown critical event at <location>.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, IPMI Alert*, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, LCD, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU9000
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- An OEM diagnostic event occurred.
- Detailed Description
- No detailed description available.
- Recommended Response Action
- No response action is required.
- Category
- System Health (CPU = Processor)
- Severity
- Informational
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU9001
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- CPU interconnect arg1 has a correctable error.
- Arguments
- arg1 = CPU number
- Detailed Description
- A correctable error was detected in propagation of signals between processors.
- Recommended Response Action
- Do the following: 1) Restart the server and verify whether or not the issue persists. 2) If yes, reseat the processors, and then restart the server. 3) If the issue persists, contact your server provider.
- Category
- System Health (CPU = Processor)
- Severity
- Warning
- Trap/EventID
- 2242
- LCD Message
- CPU interconnect <CPU number> has a correctable error.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, OS Log
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU9002
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- A link width degradation has occurred in the CPU interconnect arg1.
- Arguments
- arg1 = number
- Detailed Description
- A link width degradation has occurred in the CPU interconnect identified in the message. The system performance may be degraded or the system may stop operating.
- Recommended Response Action
- Do the following: 1) Restart the server and verify whether or not the issue persists. 2) If yes, reseat the processors, and then restart the server. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Warning
- Trap/EventID
- 2242
- LCD Message
- CPU interconnect link width has degraded.
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU9003
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to read the Processor Information ROM (PIROM) data of the CPU arg1 because of communication error.
- Arguments
- arg1 = CPU SlotNum
- Detailed Description
- The Processor Information ROM (PIROM) data of the CPU identified in themessage cannot be read because of communication error or the CPU is not returning the PIROM data. This condition can cause degradation in the monitoring capability of the system.
- Recommended Response Action
- Do the following and retry the operation: 1) Power off the server and disconnect the input power. 2) Make sure the CPU is correctly installed if the processor is removable. 3) Connect the input power and power on the server. 4) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Trap/EventID
- 2241
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
CPU9004
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- An issue is detected because CPUs are incorrectly installed in the sockets.
- Detailed Description
- An issue is detected because CPUs are incorrectly installed in the sockets. The system cannot be powered on when the CPUs are not properly populated.
- Recommended Response Action
- Do the following and retry the operation: 1) Power off the server and disconnect the input power. 2) Make sure the CPU is correctly installed if the processor is removable. 3) Connect the input power and power on the server. 4) If theissue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- System Health (CPU = Processor)
- Severity
- Critical
- Trap/EventID
- 2241
- Redfish Event Type
- Alert
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
Please provide ratings (1-5 stars).
Please provide ratings (1-5 stars).
Please provide ratings (1-5 stars).
Please select whether the article was helpful or not.
Comments cannot contain these special characters: <>()\