PowerEdge Servers Error and Event Messages Reference Guide

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CXL—CXL devices Event Messages

CXL1000

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A Downstream Port Containment event was detected on the CXL device at PCIE segment arg1, slot arg2.
Arguments
  • arg1 = seg
  • arg2 = slot
Detailed Description
An error has triggered a Downstream Port Containment event on the CXL device at the location identified in the message. The operating system is automatically notified about this to make an attempt to recover from the issue.
Recommended Response Action
Do the following: 1) Make sure the device, BIOS, and iDRAC are updated to the latest firmware. 2) Perform an AC power-cycle operation on the server by doing the following: a) Disconnect the power cords. b) Wait 30 seconds. c) Reconnect the power cords. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (CXL = CXL devices)
Severity
Warning
Trap/EventID
3778
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

CXL1001

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A Downstream Port Containment event was detected on the CXL device at drive or module bay arg1, slot arg2, segment arg3.
Arguments
  • arg1 = bay
  • arg2 = number
  • arg3 = seg
Detailed Description
An error has triggered a Downstream Port Containment event on the CXL device at the location identified in the message. The operating system is automatically notified about this to make an attempt to recover from the issue.
Recommended Response Action
Do the following: 1) Make sure the device, BIOS, and iDRAC are updated to the latest firmware. 2) Perform an AC power-cycle operation on the server by doing the following: a) Disconnect the power cords. b) Wait 30 seconds. c) Reconnect the power cords. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (CXL = CXL devices)
Severity
Warning
Trap/EventID
3778
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

CXL1002

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A Downstream Port Containment event was detected on the CXL device connected to PCIe segment arg1, bus arg2, device arg3, function arg4.
Arguments
  • arg1 = seg
  • arg2 = bus
  • arg3 = device
  • arg4 = function
Detailed Description
An error has triggered a Downstream Port Containment event on the CXL device connected to the PCIe bus in the message. The operating system is automatically notified about this to make an attempt to recover from the issue.
Recommended Response Action
Do the following: 1) Make sure the device, BIOS, and iDRAC are updated to the latest firmware. 2) Perform an AC power-cycle operation on the server by doing the following: a) Disconnect the power cords. b) Wait 30 seconds. c) Reconnect the power cords. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (CXL = CXL devices)
Severity
Warning
Trap/EventID
3778
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

CXL1010

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An informational event is detected on the CXL device at PCIe slot arg1, segment arg2. arg3.
Arguments
  • arg1 = slot
  • arg2 = seg
  • arg3 = (Extended ID: code)
Detailed Description
An informational event is detected on the CXL device identified in the message.
Recommended Response Action
No response action is required.
Category
System Health (CXL = CXL devices)
Severity
Informational
Trap/EventID
3779
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

CXL1011

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An informational event is detected for the CXL device at drive or module bay arg1, slot arg2, segment arg3. arg4.
Arguments
  • arg1 = bay
  • arg2 = number
  • arg3 = seg
  • arg4 = (Extended ID: code)
Detailed Description
An informational event is detected on the CXL device identified in the message.
Recommended Response Action
No response action is required.
Category
System Health (CXL = CXL devices)
Severity
Informational
Trap/EventID
3779
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

CXL1012

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An informational event is detected on the CXL device connected to PCIe segment: arg1, bus arg2, device arg3, function arg4. arg5.
Arguments
  • arg1 = seg
  • arg2 = bus
  • arg3 = device
  • arg4 = function
  • arg5 = (Extended ID: code)
Detailed Description
An informational event is detected on the CXL device connected to the PCIe bus identified in the message.
Recommended Response Action
No response action is required.
Category
System Health (CXL = CXL devices)
Severity
Informational
Trap/EventID
3779
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

CXL1020

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A self-serviceable event is detected on the CXL device at PCIe slot arg1, segment arg2. arg3.
Arguments
  • arg1 = slot
  • arg2 = seg
  • arg3 = (Extended ID: code)
Detailed Description
A self-serviceable event is detected on the CXL device identified in the message.
Recommended Response Action
Do the following: 1) Make sure the device, BIOS, and iDRAC are updated to the latest firmware. 2) Perform an AC power-cycle operation on the server by doing the following: a) Disconnect the power cords. b) Wait 30 seconds. c) Reconnect the power cords. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (CXL = CXL devices)
Severity
Warning
Trap/EventID
3778
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

CXL1021

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A self-serviceable event is detected on the CXL device at drive or module bay arg1, slot arg2, segment arg3. arg4.
Arguments
  • arg1 = bay
  • arg2 = number
  • arg3 = seg
  • arg4 = (Extended ID: code)
Detailed Description
A self-serviceable event is detected on the CXL device at the location identified in the message.
Recommended Response Action
Do the following: 1) Make sure the device, BIOS, and iDRAC are updated to the latest firmware. 2) Perform an AC power-cycle operation on the server by doing the following: a) Disconnect the power cords. b) Wait 30 seconds. c) Reconnect the power cords. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (CXL = CXL devices)
Severity
Warning
Trap/EventID
3778
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

CXL1022

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A self-serviceable event is detected on the CXL device connected to PCIe segment arg1, bus arg2, device arg3, function arg4. arg5.
Arguments
  • arg1 = seg
  • arg2 = bus
  • arg3 = device
  • arg4 = function
  • arg5 = (Extended ID: code)
Detailed Description
A self-serviceable event is detected on the CXL device connected to the PCIe bus in the message.
Recommended Response Action
Do the following: 1) Make sure the device, BIOS, and iDRAC are updated to the latest firmware. 2) Perform an AC power-cycle operation on the server by doing the following: a) Disconnect the power cords. b) Wait 30 seconds. c) Reconnect the power cords. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (CXL = CXL devices)
Severity
Warning
Trap/EventID
3778
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

CXL1030

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A critical event was detected for the CXL device at PCIe slot arg1, segment arg2. arg3.
Arguments
  • arg1 = slot
  • arg2 = seg
  • arg3 = (Extended ID: code)
Detailed Description
A critical event is detected on the CXL device identified in the message.
Recommended Response Action
Do the following: 1) Power off the server. 2) Manually remove and reinstall the CXL device. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (CXL = CXL devices)
Severity
Critical
Trap/EventID
3777
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

CXL1031

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A critical event is detected on the CXL device at the drive or module bay arg1, slot arg2, segment arg3. arg4.
Arguments
  • arg1 = bay
  • arg2 = number
  • arg3 = seg
  • arg4 = (Extended ID: code)
Detailed Description
A critical event is detected on the CXL device identified in the message.
Recommended Response Action
Do the following: 1) Power off the server. 2) Manually remove and reinstall the CXL device. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (CXL = CXL devices)
Severity
Critical
Trap/EventID
3777
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

CXL1032

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
A critical event is detected on the CXL device connected to PCIe segment arg1, bus arg2, device arg3, function arg4. arg5.
Arguments
  • arg1 = seg
  • arg2 = bus
  • arg3 = device
  • arg4 = function
  • arg5 = (Extended ID: code)
Detailed Description
A critical event is detected on the CXL device connected to the PCIe bus identified in the message.
Recommended Response Action
Do the following: 1) Power off the server. 2) Manually remove and reinstall the CXL device. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (CXL = CXL devices)
Severity
Critical
Trap/EventID
3777
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

CXL1090

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An OEM diagnostic event was detected on the CXL device at PCIe slot arg1, segment arg2. arg3.
Arguments
  • arg1 = slot
  • arg2 = seg
  • arg3 = (Extended ID: code)
Detailed Description
An OEM diagnostic event was detected on the CXL device at the location identified in the message.
Recommended Response Action
No response action is required.
Category
System Health (CXL = CXL devices)
Severity
Informational
Trap/EventID
3779
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

CXL1091

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An OEM diagnostic event was detected on the CXL device at drive or module bay arg1, slot arg2, segment arg3. arg4.
Arguments
  • arg1 = bay
  • arg2 = number
  • arg3 = seg
  • arg4 = (Extended ID: code)
Detailed Description
An OEM diagnostic event was detected on the CXL device at the location identified in the message.
Recommended Response Action
No response action is required.
Category
System Health (CXL = CXL devices)
Severity
Informational
Trap/EventID
3779
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

CXL1092

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
An OEM diagnostic event was detected on the CXL device connected to PCIe segment arg1, bus arg2, device arg3, function arg4. arg5.
Arguments
  • arg1 = seg
  • arg2 = bus
  • arg3 = device
  • arg4 = function
  • arg5 = (Extended ID: code)
Detailed Description
An OEM diagnostic event was detected on the CXL device connected to the PCIe bus in the message.
Recommended Response Action
No response action is required.
Category
System Health (CXL = CXL devices)
Severity
Informational
Trap/EventID
3779
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

CXL2102

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Out-of-Band management interface is unresponsive on the CXL device installed at PCIe segment arg1, slot arg2.
Arguments
  • arg1 = seg
  • arg2 = slot
Detailed Description
The CXL device location identified in the message has an issue or does not support an Out-of-Band management interface. This results in a loss of security, thermal management, error handling, and other device management features.
Recommended Response Action
Verify if the device is supported by the server model in the Installation and Service Manual available on the support site. Do the following: 1) If the installed device is supported and if the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (CXL = CXL devices)
Severity
Critical
Trap/EventID
3777
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

CXL2103

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.
Message
The Out-of-Band management interface is unresponsive on the CXL device installed at drive or module bay arg1, slot arg2, segment arg3.
Arguments
  • arg1 = bay
  • arg2 = number
  • arg3 = seg
Detailed Description
The CXL device location identified in the message has an issue or does not support an Out-of-Band management interface. This results in a loss of security, thermal management, error handling, and other device management features.
Recommended Response Action
Verify if the device is supported by the server model in the Installation and Service Manual available on the support site. Do the following: 1) If the installed device is supported, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category
System Health (CXL = CXL devices)
Severity
Critical
Trap/EventID
3777
Redfish Event Type
Alert
Applicable Event or Alert Types
iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types
CMC—Not Applicable

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