PowerEdge Servers Error and Event Messages Reference Guide
HPM—Host Processor Module Event Messages
HPM0003
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- iDRAC or BMC exited because the Intrusion Cable is removed from the server. See the message: arg1.
- Arguments
- arg1 = HPM0003
- Detailed Description
- iDRAC or BMC exited because the intrusion cable is disconnected from the server.
- Recommended Response Action
- 1) Disconnect the power cords from the server. 2) Connect the intrusion cable. 3) Reconnect the power cords to the server. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Audit (HPM = Host Processor Module)
- Severity
- Critical
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
HPM0004
NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the
Applicable Event or Alert Types section.
- Message
- Unable to start iDRAC or BMC because the HPM (processor system board) FRU device ID does not match the HPM FPGA/programmable. See the message arg1.
- Arguments
- arg1 = Message ID
- Detailed Description
- The Host Processor Module FRU device ID does not match the Host Processor Module FPGA/programmable.
- Recommended Response Action
- Download and install the latest HPM FPGA/programmable firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
- Category
- Audit (HPM = Host Processor Module)
- Severity
- Warning
- Redfish Event Type
- Not Applicable
- Applicable Event or Alert Types
- iDRAC—Filter Visibility, Remote System Log, Redfish Eventing*, LC Log*
- Applicable Event or Alert Types
- CMC—Not Applicable
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