PowerEdge Servers Error and Event Messages Reference Guide

UEFI—UEFI Event Event Messages

UEFI0000

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: CPU Exception Type 0x00: Divide by Zero (Software).
Detailed Description: A CPU type 0x00, divide by zero exception, (type 0x00) occurred in the pre-boot UEFI environment. The software attempted to do a mathematical divide by zero, an illegal operation.
Recommended Response Action: Recently installed hardware or updated software may cause this exception. Update or remove the hardware or software.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0001

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: CPU Exception Type 0x03: Breakpoint (Software).
Detailed Description: A CPU software breakpoint exception (type 0x03) occurred in the pre-boot UEFI environment. The software used it for debugging purposes.
Recommended Response Action: Recently installed hardware or updated software may cause this exception. Update or remove the hardware or software.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0004

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: CPU Exception Type 0x06: Invalid Opcode (Software).
Detailed Description: A CPU invalid opcode exception (type 0x06) occurred in the pre-boot UEFI environment. The software attempted to execute invalid code.
Recommended Response Action: Recently installed hardware or updated software may cause this exception. Update or remove the hardware or software.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0005

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: CPU Exception Type 0x07: Math Coprocessor Not Available (Hardware).
Detailed Description: A CPU math coprocessor not available (type 0x07) exception occurred in the pre-boot UEFI environment.
Recommended Response Action: Recently installed hardware or updated software may cause this exception. Update or remove the hardware or software.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0006

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: CPU Exception Type 0x08: Double Fault (Software).
Detailed Description: A CPU double fault exception (type 0x08) occurred.
Recommended Response Action: Recently installed hardware or updated software may cause this exception. Update or remove the hardware or software.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0007

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: CPU Exception Type 0x09: Coprocessor Segment Overrun (Software).
Detailed Description: A CPU coprocessor segment overrun exception (type 0x09) occurred in the pre-boot UEFI environment.
Recommended Response Action: Recently installed hardware or updated software may cause this exception. Update or remove the hardware or software.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0008

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: CPU Exception Type 0x0A: Invalid Task Segment State Segment (TSS) (Software).
Detailed Description: A CPU invalid task segment state (TSS) exception (type 0x0A) occurred in the pre-boot UEFI environment.
Recommended Response Action: Recently installed hardware or updated software may cause this exception. Update or remove the hardware or software.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0009

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: CPU Exception Type 0x0B: Segment Not Present (Software).
Detailed Description: A CPU segment not present exception (type 0x0B) occurred in the pre-boot UEFI environment.
Recommended Response Action: Recently installed hardware or updated software may cause this exception. Update or remove the hardware or software.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0010

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: CPU Exception Type 0x0C: Stack-Segment Fault (Software).
Detailed Description: A CPU stack-segment fault (type 0x0C) exception occurred in the pre-boot UEFI environment.
Recommended Response Action: Recently installed hardware or updated software may cause this exception. Update or remove the hardware or software.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0011

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: CPU Exception Type 0x0D: General Protection (Software).
Detailed Description: A CPU general protection (type 0x0D) exception occurred in the pre-boot UEFI environment.
Recommended Response Action: Recently installed hardware or updated software may cause this exception. Update or remove the hardware or software.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0012

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: CPU Exception Type 0x0E: Page Fault (Software).
Detailed Description: A CPU page fault (type 0x0E) exception occurred in the pre-boot UEFI environment. A program accessed a page mapped in the virtual address space, but not loaded in physical memory.
Recommended Response Action: Recently installed hardware or updated software may cause this exception. Update or remove the hardware or software.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0013

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: CPU Exception Type 0x10: Floating Point Error (Software).
Detailed Description: A CPU floating point error (type 0x10) exception occurred in the pre-boot UEFI environment.
Recommended Response Action: Recently installed hardware or updated software may cause this exception. Update or remove the hardware or software.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0014

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: CPU Exception Type 0x11: Alignment Check (Software).
Detailed Description: A CPU alignment check exception (type 0x11) occurred in the pre-boot UEFI environment.
Recommended Response Action: Recently installed hardware or updated software may cause this exception. Update or remove the hardware or software.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0015

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Lifecycle Controller (LC) firmware was not accessible and is therefore in Recovery mode.
Detailed Description: The BIOS is unable to access the Lifecycle Controller firmware. No Lifecycle Controller functionality is available while in Recovery Mode.
Recommended Response Action: Perform the following actions: 1) Reboot the system. 2) Press F2 during boot to enter System Setup. 3) Select iDRAC Settings then Lifecycle Controller. 4) Change Lifecycle Controller back to Enabled. If subsequent failures occur, press and hold the system ID button down for 15 seconds to reset the iDRAC. For more information on how to reset iDRAC, see iDRAC Users Guide.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0016

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Lifecycle Controller (LC) firmware was not accessible and is therefore in Recovery mode.
Detailed Description: Unable to find a Lifecycle Controller partition. No Lifecycle Controller functionality is available while in Recovery Mode.
Recommended Response Action: Perform the following actions: 1) Reboot the system. 2) Press F2 during boot to enter System Setup. 3) Select iDRAC Settings then Lifecycle Controller. 4) Change Lifecycle Controller back to Enabled. If subsequent failures occur, press and hold the system ID button down for 15 seconds to reset the iDRAC. For more information on how to reset iDRAC, see iDRAC Users Guide.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0017

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Lifecycle Controller (LC) firmware was not accessible and is therefore in Recovery mode.
Detailed Description: Unable to locate a file required to run Lifecycle Controller. No Lifecycle Controller functionality is available while in Recovery Mode.
Recommended Response Action: Repair Lifecycle Controller firmware using the Lifecycle Controller Dell Update Package (DUP) or Lifecycle Controller Repair Package via iDRAC. For more information, see Lifecycle Controller Users Guide.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0018

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Lifecycle Controller (LC) is unable to complete a requested task or function and therefore is in Recovery Mode.
Detailed Description: An internal error occurred. No Lifecycle Controller functionality is available while in Recovery Mode.
Recommended Response Action: Repair Lifecycle Controller firmware using the Lifecycle Controller Dell Update Package (DUP) or Lifecycle Controller Repair Package via iDRAC. For more information, see Lifecycle Controller Users Guide.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0019

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Lifecycle Controller (LC) is unable to complete a requested task or function and prevented the boot process from completing on multiple attempts. LC is in Recovery Mode.
Detailed Description: The system boot process did not complete repeatedly due to problems encountered while performing a Lifecycle Controller task for function. No Lifecycle Controller functionality is available while in Recovery Mode.
Recommended Response Action: Repair Lifecycle Controller firmware using the Lifecycle Controller Dell Update Package (DUP) or Lifecycle Controller Repair Package via iDRAC. For more information, see Lifecycle Controller Users Guide.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0020

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Lifecycle Controller feature is enabled.
Detailed Description: The Lifecycle Controller feature is enabled.
Recommended Response Action: No response action is required.
Category: Configuration (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 10691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0021

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Lifecycle Controller feature is disabled.
Detailed Description: The Lifecycle Controller feature is disabled. The feature was disabled because of one of the following conditions: 1) The feature was disabled manually using the F2 System Setup utility or through an iDRAC interface, 2) BIOS encountered an issue starting the feature and automatically disabled it.
Recommended Response Action: To enable the Lifecycle Controller (LC) feature using F2 System Setup, select the iDRAC Settings > Lifecycle Controller and then select Enabled. If LC becomes disabled automatically, update the Lifecycle Controller firmware or apply the Lifecycle Controller Repair Package.
Category: Configuration (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 10691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0022

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to initialize Management Engine because the Management Engine is not responding.
Detailed Description: The Management Engine firmware cannot be initialized because the Management Engine is not responding.
Recommended Response Action: Do the following: 1) Disconnect the input power to the system 2) Wait for 30 seconds, and then reconnect the power. 3) Turn on the system and retry the operation. 4) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0023

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: BIOS is unable to send the End of POST message to Management Engine because the Management Engine is not responding.
Detailed Description: The End of POST message could not be sent to the Management Engine because the Management Engine is not responding.
Recommended Response Action: Remove input power from the system, wait for 30 seconds, and re-apply input power. Turn on the system.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0024

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Management Engine is not responding.
Detailed Description: The Management Engine firmware is not responding to the BIOS via the HECI interface.
Recommended Response Action: Remove input power from the system, wait for 30 seconds, and re-apply input power. Turn on the system.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0025

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to initialize Management Engine firmware.
Detailed Description: The Management Engine firmware cannot be initialized. The BIOS will reset the system to retry the initialization process.
Recommended Response Action: Wait for the BIOS to reset the system and reinitialize the Management Engine. If the issue persists, turn off the input power to the system and turn on again.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0026

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: iDRAC is not responding.
Detailed Description: iDRAC is not responding to BIOS commands. The BIOS will reset the system to retry the initialization process.
Recommended Response Action: Wait for the BIOS to reset the system and reinitialize the iDRAC. If the issue persists, remove input power from the system, wait for 30 seconds, and re-apply input power. Turn on the system.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0027

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The system must be restarted for the new license to become effective.
Detailed Description: A license change for the system or a component in the system requires a system reset in order for the new license to take effect.
Recommended Response Action: Wait for the BIOS to reset the system.
Category: Configuration (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 10691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0028

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: iDRAC is not responding after a recovery system reset was performed.
Detailed Description: The iDRAC is not responding after a recovery system reset was performed. BIOS will continue POST startup with iDRAC in a non functional state.
Recommended Response Action: Remove input power from the system, wait for 30 seconds, and re-apply input power. Turn on the system.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0029

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to initialize iDRAC because of some critical issues.
Detailed Description: iDRAC could not be initialized because of some critical issues. Continuing to boot may result in unexpected power loss because of unknown power inventory and unavailability of features such as remote out of band access, active power management, thermal management, inventory collection, LCD, or system error reporting.
Recommended Response Action: Do one of the following: 1) Remove input power from the system, wait for 30 seconds, and re-apply input power. Turn on the system. 2) Update the iDRAC firmware. 3) Continue to boot. Note: This may result in unexpected power loss because of unknown power inventory and unavailability of features such as remote out of band access, active power management, thermal management, inventory collection, LCD, or system error reporting.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0030

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: A keyboard device is not connected to the system.
Detailed Description: A keyboard device is not connected to the system.
Recommended Response Action: Connect a keyboard device to the system.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0031

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

PCIe downtrain is detected on arg1. Expected link width: arg2 Actual link width: arg3.

Arguments

arg1 = device location
arg2 = size
arg3 = size

Detailed Description

The PCIe device identified in the message was not trained at the expected link width.

Recommended Response Action

Do one of the following: 1) Remove input power from the system, wait for 30 seconds, and re-apply input power. Turn on the system. 2) Update the firmware on the PCIe device. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0032

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to initialize the TPM chip because the TPM chip is not functioning.
Detailed Description: The TPM chip cannot be initialized because the TPM chip is not functioning.
Recommended Response Action: Remove input power from the system, wait for 30 seconds, and re-apply input power. Turn on the system.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0033

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Default system BIOS settings are in use because arg1.

Arguments

arg1 = arg1

Detailed Description

The hardware setting identified in the message clears the BIOS configuration. After clearing the BIOS configuration, revert the hardware setting to the previous state so that the system can function normally and any non-default BIOS system setting changes can be persistently saved. For more information, see the System board connectors and DIP Switches or System board jumpers and connectors section in the Installation and Service Manual of the respective server model available on the support site.

Recommended Response Action

To change the system BIOS settings and persistently save the settings, revert the hardware setting identified in the message to the previous state and then go to the System Setup > System BIOS page to configure the system settings.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0034

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: A CMOS battery loss is detected resulting in an invalid BIOS configuration.
Detailed Description: A CMOS battery loss is detected resulting in an invalid BIOS configuration.
Recommended Response Action: Go to the System Setup to configure system settings, system time and date.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0035

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The BIOS passwords are disabled because arg1.

Arguments

arg1 = arg1

Detailed Description

The BIOS passwords are disabled because of the hardware setting identified in the message. For more information, see the System board connectors and DIP Switches or System board jumpers and connectors section in the Installation and Service Manual of the respective server model available on the support site.

Recommended Response Action

To enable the BIOS passwords, revert the hardware setting identified in the message to the previous state.

Category

Configuration (UEFI = UEFI Event)

Severity

Informational

Trap/EventID

10691

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0036

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to initialize the iDRAC Shared Memory Architecture (SMA) interface.
Detailed Description: The iDRAC Shared Memory Architecture (SMA) interface cannot be initialized. The BIOS will use the Keyboard Controller Style (KCS) interface.
Recommended Response Action: Do one of the following: 1) Remove input power from the system, wait for 30 seconds, and re-apply input power. Turn on the system. 2) Update the iDRAC firmware on the system.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0037

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to communicate with iDRAC because of an issue in the iDRAC Shared Memory Architecture (SMA) Intelligent Platform Management Interface (IPMI).
Detailed Description: Unable to communicate with iDRAC because of an issue in the iDRAC Shared Memory Architecture (SMA) Intelligent Platform Management Interface (IPMI). Continuing to boot may result in unexpected power loss because of unknown power inventory and unavailability of features such as active power management, thermal management.
Recommended Response Action: Do one of the following: 1) Remove input power from the system, wait for 30 seconds, and re-apply input power. Turn on the system. 2) Update the iDRAC firmware on the system.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0038

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to communicate with iDRAC because of missing interrupts on the Shared Memory Architecture (SMA) interface.
Detailed Description: Unable to communicate with iDRAC because an expected interrupt(s) from the iDRAC SMA (Shared Memory Architecture) interface did not happen. Continuing to boot may result in unexpected power loss because of unknown power inventory and unavailability of features such as active power management, thermal management.
Recommended Response Action: Do one of the following: 1) Remove input power from the system, wait for 30 seconds, and re-apply input power. Turn on the system. 2) Update the iDRAC firmware on the system.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0039

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to communicate with iDRAC because of an issue in the iDRAC Keyboard Controller Style (KCS) Intelligent Platform Management Interface (IPMI).
Detailed Description: Unable to communicate with iDRAC because of an issue in the iDRAC Keyboard Controller Style (KCS) Intelligent Platform Management Interface (IPMI). Continuing to boot may result in unexpected power loss because of unknown power inventory and unavailability of features such as remote out of band access, active power management, thermal management, inventory collection, LCD, or system error reporting.
Recommended Response Action: Do one of the following: 1) Remove input power from the system, wait for 30 seconds, and re-apply input power. Turn on the system. 2) Update the iDRAC firmware on the system.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0040

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The TXT feature is disabled because of an unexpected issue.
Detailed Description: The TXT has been disabled due to an unexpected issue. Check the SEL (System Event Log) for details of the issue.
Recommended Response Action: Do one of the following: 1) Remove input power from the system, wait for 30 seconds, and re-apply input power. Turn on the system. 2) Update the BIOS firmware on the system. For information about the issue, see System Event Log (SEL).
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0041

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to enable the TXT feature because the Virtualization Technology (VT) feature is not enabled on the processor.
Detailed Description: Unable to turn on the TXT feature because the Virtualization Technology (VT) feature is not enabled on the processor.
Recommended Response Action: From System Setup, enable VT, and then enable TXT. If the issue persists, update the system BIOS firmware.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0042

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to enable the TXT feature because Trusted Platform Module (TPM) configuration is invalid.
Detailed Description: Unable to enable the TXT feature because Trusted Platform Module (TPM) configuration is invalid.
Recommended Response Action: Go to System Setup > System Security page, select the "On with pre-boot measurement" option for TPM Security, and click the "Activate" option under TPM command. Restart the system, go to System Setup > System Security page, and then enable TXT.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0043

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to enable the TXT feature because the processor does not support TXT.
Detailed Description: Unable to enable the TXT feature because the processor does not support TXT.
Recommended Response Action: Install a TXT-capable processor and retry the operation.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0044

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to enable the Trusted Execution Technology (TXT) feature because arg1 does not support TXT.

Arguments

arg1 = arg1

Detailed Description

The Trusted Execution Technology (TXT) feature cannot be enabled because the processor does not support TXT. For more information, see the System BIOS section in the Installation and Service Manual of the respective server model available on the support site.

Recommended Response Action

If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0045

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to enable the TXT feature because a TPM chip is not present.
Detailed Description: Unable to enable the TXT feature because a TPM chip is not present.
Recommended Response Action: Install a TPM chip module by following the installation procedure. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0046

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: An issue is observed in the previous invocation of TXT SINIT Authenticated Code Module (ACM) because the TXT information stored in the TPM chip may be corrupted.
Detailed Description: An issue in observed in the previous invocation of TXT SINIT Authenticated Code Module (ACM) because the TXT information stored in the TPM chip may be corrupted.
Recommended Response Action: Do one of the following: 1) Update the BIOS firmware. 2) Go to System Setup > System Security page, click the "Clear" option under TPM command. Restart the system. For TPM 1.2, go to System Setup > System Security page, click the "Activate" option under TPM command, and then enable TXT.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0047

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: One or more keys in the keyboard is stuck and not functional.
Detailed Description: One or more keys in the keyboard is stuck and not functional.
Recommended Response Action: Make sure that the key is not stuck in the keyboard and retry the operation.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0048

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Collect System Inventory on Restart (CSIOR) operation is not performed during this restart because Lifecycle Controller is not functioning.
Detailed Description: The Collect System Inventory on Restart (CSIOR) operation is not performed during this restart because Lifecycle Controller firmware could not be accessed or run properly.
Recommended Response Action: Repair Lifecycle Controller using the Update Package. For more information, see the Lifecycle Controller Users Guide.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0049

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to enable the Non-maskable Interrupt (NMI) button because either the NMI button is stuck or iDRAC firmware is not updated.
Detailed Description: The NMI button cannot be enabled because either the NMI button is stuck or iDRAC firmware is not updated.
Recommended Response Action: Correct the NMI button if stuck or update iDRAC firmware on the system.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0050

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The process of collecting Brand information is started.
Detailed Description: The rebranding process is started.
Recommended Response Action: No response action is required.
Category: Updates (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 6595
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0051

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Brand information is successfully collected. The system is being restarted.
Detailed Description: Brand information is successfully collected. The system is being restarted. The rebranding process is completed.
Recommended Response Action: No response action is required.
Category: Updates (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 6595
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0052

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to complete the rebranding operation because of the issue(s) displayed earlier.
Detailed Description: The rebranding process cannot be completed because of the reasons identified on the computer screen.
Recommended Response Action: Do one of the following and retry the operation: 1) Update the iDRAC firmware. 2) Update the system BIOS. 3) Update the OEM ID module.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0053

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The debranding process is started.
Detailed Description: The debranding process is started.
Recommended Response Action: No response action is required.
Category: Updates (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 6595
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0054

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Debranding process is completed. The system is being restarted.
Detailed Description: Debranding process is completed. The system is being restarted.
Recommended Response Action: No response action is required.
Category: Updates (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 6595
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0055

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to complete the debranding operation because of the issue(s) displayed earlier.
Detailed Description: The debranding process cannot be completed because of the reasons identified on the computer screen.
Recommended Response Action: Check the screen display for details of the failure. Retry the debrand process again, or update the system BIOS and then retry.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0056

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: One or more uncorrectable PCIe device issues have been detected during the Power-On-Self-Test (POST) operation.
Detailed Description: One or more uncorrectable PCIe device issues have been detected during the Power-On-Self-Test (POST) operation. The issue is detected during the current POST boot sequence.
Recommended Response Action: Do the following: 1) Check the System Event Log (SEL) data to identify the PCIe device. 2) Update the device firmware. 3) Restart the server. 4) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0057

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: A Machine-Check Exception (MCE) error has occurred.
Detailed Description: The MCE is logged during Power-on-Self-Test (POST). MCE could have occurred during either the current or the previous POST.
Recommended Response Action: Check the System Event Log (SEL) to identify Machine-Check Exception (MCE) event source. Resolve the issue identified in the SEL that caused the MCE. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0058

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: An uncorrectable Memory Error has occurred because a Dual Inline Memory Module (DIMM) is not functioning.
Detailed Description: Uncorrectable Memory Error has occurred because a Dual Inline Memory Module (DIMM) is not functioning.
Recommended Response Action: Check the System Event Log (SEL) to identify the non-functioning DIMM, and then replace it.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0059

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Power Supply Units (PSUs) in the system do not match.
Detailed Description: The Power Supply Units (PSUs) in the system do not match.
Recommended Response Action: Check the PSU types and make sure they are appropriately matched, and then retry the operation. For more information, see the platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 10689
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0060

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Power required by the system exceeds the power supplied by the Power Supply Units (PSUs).
Detailed Description: Power required by the system exceeds the power supplied by the PSUs. Continuing to restart the system may automatically turn off the system without any notification.
Recommended Response Action: Check the PSU and system configuration, and then upgrade the PSU, if necessary.
Category: Configuration (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 10689
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0061

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The request to change attributes is being processed.
Detailed Description: The request to change one or more attribute(s) is being processed.
Recommended Response Action: No response action is required.
Category: Updates (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 6595
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0062

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: One or more attributes are successfully changed.
Detailed Description: One or more attributes were successfully changed.
Recommended Response Action: No response action is required.
Category: Updates (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 6595
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0063

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to change an attribute because of issues in the Attribute Configuration Interface (ACI) data block.
Detailed Description: An attribute cannot be successfully configured because of an issue in the ACI data block.
Recommended Response Action: Check the ACI data block for any invalid configuration data and settings, and then retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: Updates (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 6593
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0064

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: One or more attributes are successfully configured. The system is being restarted.
Detailed Description: One or more attributes were successfully configured. The system will be automatically restarted.
Recommended Response Action: No response action is required.
Category: Updates (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 6595
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0065

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: One or more attributes are successfully configured. The system will be automatically turned off in 5 seconds.
Detailed Description: One or more attributes are successfully configured. The system is automatically turned off in 5 seconds.
Recommended Response Action: No response action is required.
Category: Updates (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 6595
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0066

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

A PCIe link training failure is observed in arg1 and the link is disabled. The system has halted.

Arguments

arg1 = PCIe device

Detailed Description

A PCIe Link failure is observed in the device identified in the message and device link is disabled. The system will be halted.

Recommended Response Action

Do one of the following: 1) Turn off the input power to the system and turn on again. 2) Update the PCIe device firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0067

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

A PCIe link training failure is observed in arg1 and device link is disabled.

Arguments

arg1 = PCIe device

Detailed Description

A PCIe link failure is observed in the PCIe device identified in the message and device link is disabled.

Recommended Response Action

1) Update the iDRAC, BIOS, and PCIe device firmware to the latest available version. 2) Drain the Flea power by doing the following: a) Power off the server. b) Remove the power cable. c) Press and hold the power button for 30 seconds. d) Power on the server. 3) Power off the server, reinstall each PCIe card, and then power on. 4) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0068

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The mezzanine card configuration used is not supported on this Chassis.
Detailed Description: The mezzanine card configuration used is not supported on this Chassis. Server modules used in different Chassis may require cards with different configuration properties. For more information, contact your service provider.
Recommended Response Action: Make sure that a supported mezzanine card is used and retry the operation. For more information, see the platform Owners Manual of the Chassis available at the support site.
Category: Configuration (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 10689
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0069

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: A CMOS checksum error has occurred. CMOS is reinitialized.
Detailed Description: A CMOS checksum error has occurred resulting in an invalid BIOS configuration. BIOS configuration is reset to default settings.
Recommended Response Action: Go to the System Setup and configure the desired settings. Save and exit to apply the settings.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0070

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: One or more correctable PCIe device issues have been detected during the Power-On-Self-Test (POST) operation.
Detailed Description: One or more correctable PCIe device issues have been detected during the Power-On-Self-Test (POST) operation. The issue is detected during the current POST boot sequence.
Recommended Response Action: Do the following: 1) Check the System Event Log (SEL) data to identify the PCIe device. 2) Update the device firmware. 3) Restart the server. 4) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0071

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: One or more UEFI network interfaces is not available. The corresponding UEFI network devices are disabled.
Detailed Description: One or more UEFI network interfaces is not available. The corresponding UEFI network devices are disabled.
Recommended Response Action: Connect the missing network interface card to the system and enable the UEFI network interface in System Setup.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0072

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to load the firmware from arg1 because of the Secure Boot policy.

Arguments

arg1 = device name

Detailed Description

When the Secure Boot feature is enabled, the system BIOS authenticates each UEFI driver against the Secure Boot policy. If a UEFI driver does not meet the policy criteria, the system BIOS does not load or execute the UEFI driver and displays this message at the end of POST. The Secure Boot policy consists of authorized and unauthorized X.509 certificates; signed drivers must chain to an authorized certificate. The policy may also authorize hash values of individual UEFI driver images. Users can configure the Secure Boot feature and the Secure Boot policy in F2 System Setup > System BIOS > Security Settings page.

Recommended Response Action

If the Secure Boot feature is not desired, disable it in System Setup > System BIOS > Security Settings page. Otherwise, do the following: 1) Make sure the firmware on the failing device is up-to-date. 2) If subsequent failures occur, review the Secure Boot Policy Summary in System Setup > System BIOS > Security Settings page. The device firmware must be authorized by a public key or hash value in the Authorized Signature Database. The public key or hash value must not be present in the Forbidden Signature Database.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0073

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to boot arg1 because of the Secure Boot policy.

Arguments

arg1 = Boot Option name

Detailed Description

When the Secure Boot feature is enabled, the system BIOS authenticates each boot option against the Secure Boot policy. If a boot option does not meet the policy criteria, the system BIOS does not boot to the boot option and displays this message. The Secure Boot policy consists of authorized and unauthorized X.509 certificates; signed boot images must chain to an authorized certificate. The policy may also authorize hash values of individual boot images. Users can configure the Secure Boot feature and the Secure Boot policy in System Setup > System BIOS > Security Settings page.

Recommended Response Action

If the Secure Boot feature is not desired, disable it in System Setup > System BIOS > Security Settings page. Otherwise, do the following: 1) review the Secure Boot Policy Summary in F2 System Setup > System BIOS > Security Settings page. The boot option must be authorized by a public key or hash value in the Authorized Signature Database. 2) If the boot option is not authorized but it can be trusted, enter System Setup > System BIOS > Security Settings page, set Secure Boot Policy to Custom, and add a entry for the boot option in the Authorized Signature Database (System Setup > System BIOS > Security Settings > Custom Policy Settings > Authorized Signature Database > Import Database Entry).

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0074

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Secure Boot policy has been modified since the last time the system was started.
Detailed Description: The system BIOS logs this message after detecting a change in Secure Boot policy settings. Such a change may result from user configuration or a system BIOS update. Changes to the following settings trigger this message: 1) Secure Boot (Enable/Disable) 2) Secure Boot Policy (Standard/Custom) 3) Platform Key 4) Key Exchange Keys 5) Authorized Signature Database (db) 6) Forbidden Signature Database (dbx).
Recommended Response Action: Review the Secure Boot policy settings in System Setup > System BIOS > Security Settings. If the BIOS was recently updated, check whether the BIOS release notes mention changes to the Secure Boot policy. If policy changes were expected, no action is necessary. Otherwise, modify the Secure Boot policy settings as needed.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0075

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Network Daughter Card 1 is not detected.
Detailed Description: The Network Daughter Card 1 is not detected.
Recommended Response Action: Install a Network Daughter Card in the system.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0076

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: One or more Corrected Machine Check(CMC) errors have occurred.
Detailed Description: A Corrected Machine Check error(s) has occurred.
Recommended Response Action: Check the System Event Log (SEL) to identify the Corrected Machine Check (CMC) errors. Resolve the issue identified in the SEL that caused the CMC.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0077

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: One or more uncorrectable PCIe device issues have been detected during the last boot operation.
Detailed Description: One or more uncorrectable PCIe device issues have been detected during the last boot operation.
Recommended Response Action: Do the following: 1) Check the System Event Log (SEL) data to identify the PCIe device. 2) Update the device firmware. 3) Restart the server. 4) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0078

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: One or more Machine Check errors occurred in the previous boot.
Detailed Description: One or more Machine Check errors occurred in the previous boot.
Recommended Response Action: Check the System Event Log (SEL) to identify the source of the Machine Check error and resolve the issues.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0079

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: One or more Uncorrectable Memory errors occurred in the previous boot.
Detailed Description: One or more Uncorrectable Memory errors occurred in the previous boot.
Recommended Response Action: Check the System Event Log (SEL) to identify the non-functional DIMM, and then replace the DIMM.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0080

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

PCIe link speed is not optimal for arg1. Expected link speed: Gen arg2 and actual link speed: Gen arg3.

Arguments

arg1 = PCIe device
arg2 = generation number
arg3 = generation number

Detailed Description

The PCIe link speed is not optimal for the identified PCIe device.

Recommended Response Action

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0081

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Memory size has changed from the last time the system was started.
Detailed Description: Memory size has changed from the last time the system was started. No action is required if memory was added or removed.
Recommended Response Action: If the change is expected, no action is necessary. Otherwise, check the DIMM population inside the system and memory settings in System Setup for configuration changes. For more information, see the platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0082

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The system was reset due to a timeout from the watchdog timer.
Detailed Description: The system was reset due to a timeout from the watchdog timer.
Recommended Response Action: Check the System Event Log (SEL) or crash dumps from Operating System to identify the source that caused the watchdog timer reset. Update the firmware or driver for the identified device.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0083

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: One or more PCI System errors (SERR) have occurred.
Detailed Description: One or more PCI System errors (SERR) have occurred.
Recommended Response Action: Check the System Event Log (SEL) to identify the PCI device that caused the SERR. Update the identified device firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0084

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: One or more PCI Parity errors (PERR) have occurred.
Detailed Description: One or more PCI Parity errors (PERR) have occurred.
Recommended Response Action: Check the System Event Log (SEL) to identify the PCI device that caused the PERR. Update the identified device firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0085

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: One or more chipset errors have occurred.
Detailed Description: One or more chipset errors have occurred.
Recommended Response Action: Check the System Event Log (SEL) to identify the chipset error. Do one of the following: 1) Turn off the input power to the system and turn on again. 2) Update the PCIe device firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0086

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unsupported Small Outline Dual In-line Memory Module (SODIMM) memory is installed on RDIMM memory slot: arg1.

Arguments

arg1 = slot number

Detailed Description

Unsupported Small Outline Dual In-line Memory Module (SODIMM) memory is installed on the RDIMM memory slot identified in the message.

Recommended Response Action

Remove the unsupported SODIMM module from the identified memory slot and replace it with a supported module. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0087

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unsupported 4Gb technology DIMM module is installed on memory slot: arg1.

Arguments

arg1 = slot number

Detailed Description

Unsupported 4Gb technology DIMM module is installed on the memory slot identified in the message.

Recommended Response Action

Remove the unsupported DIMM module from the identified memory slot and replace it with a supported module. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0088

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unsupported 8Gb technology DIMM module is installed on memory slot: arg1.

Arguments

arg1 = slot number

Detailed Description

Unsupported 8Gb technology DIMM module is installed on the memory slot identified in the message.

Recommended Response Action

Remove the unsupported DIMM module from the identified memory slot and replace it with a supported module. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0089

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Incompatible x16 data bus width DIMM is installed on memory slot: arg1.

Arguments

arg1 = slot number

Detailed Description

Incompatible x16 data bus width DIMM is installed on the memory slot identified in the message.

Recommended Response Action

Remove the unsupported DIMM module from the identified memory slot and replace it with a supported module. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0090

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

A DIMM with an incompatible number of ranks is installed on memory slot: arg1.

Arguments

arg1 = slot number

Detailed Description

A DIMM with an incompatible number of ranks is installed on the memory slot identified in the message.

Recommended Response Action

Remove the unsupported DIMM module from the identified memory slot and replace it with a supported module. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0091

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

A Quad-Rank (QR) DIMM is installed on memory slot: arg1. QR DIMMs should be installed on the first DIMM slot in a channel if there is only one QR DIMM in the channel. QR DIMMs cannot be installed on the third slot of the channel.

Arguments

arg1 = slot number

Detailed Description

A Quad-Rank (QR) DIMM is installed on the memory slot identified in the message. QR DIMMs should be installed on the first DIMM slot in a channel if there is only one QR DIMM in the channel. QR DIMMs cannot be installed on the third slot of the channel.

Recommended Response Action

Install the QR DIMM in the correct channel. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0092

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The number of DIMM ranks has exceeded the maximum allowed ranks per channel limit.
Detailed Description: The number of DIMM ranks has exceeded the maximum allowed ranks per channel limit.
Recommended Response Action: Check the total number of ranks in each channel to make sure it does not exceed the maximum allowed limit. For more information, see the platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 10689
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0093

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The DIMM installed on the memory slot: arg1 does not meet the minimum supported frequency.

Arguments

arg1 = slot number

Detailed Description

The DIMM installed on the memory slot identified in the message does not meet the minimum supported frequency.

Recommended Response Action

Remove all unsupported DIMM modules from the system. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0094

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unsupported Non-ECC memory module is installed on memory slot: arg1.

Arguments

arg1 = slot number

Detailed Description

Unsupported Non-ECC memory module is installed on the memory slot identified in the message.

Recommended Response Action

Remove all Non-ECC DIMMs and replace them with ECC DIMMs. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0095

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

A DIMM with unsupported voltage is installed on memory slot arg1.

Arguments

arg1 = Slot

Detailed Description

A DIMM with unsupported voltage is installed on the memory slot identified in the message.

Recommended Response Action

Remove the unsupported DIMM module and replace it with a DIMM with a supported voltage. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0096

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to enable the Advanced ECC memory operating mode because the current DIMM population or system configuration does not support Advanced ECC mode.
Detailed Description: The Advanced ECC memory operating mode cannot be enabled because the current DIMM population or system configuration does not support Advanced ECC mode.
Recommended Response Action: Check DIMM population and system configuration to make sure Advanced ECC memory operating mode can be supported. For more information, see the platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0097

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to enable the Advanced ECC memory operating mode because of mismatches in the DIMM channel configurations.
Detailed Description: The Advanced ECC memory operating mode cannot be enabled because of mismatches in the DIMM channel configurations.
Recommended Response Action: Make sure identical memory modules in corresponding slots of channel pairs are populated. For more information, see the platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0098

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The memory Built-In Self-test (BIST) has detected one or more errors on the DIMM installed on memory slot: arg1. As a result, the corresponding DIMM has been disabled.

Arguments

arg1 = slot number

Detailed Description

The memory Built-In Self-test (BIST) has detected one or more errors on the DIMM installed on memory slot identified in the message. As a result, the corresponding DIMM has been disabled.

Recommended Response Action

Replace the DIMM module identified in the message. For more information, see the platform Owners Manual.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0099

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to enable the Memory Mirroring feature because the current DIMM population or hardware configuration does not support the feature.
Detailed Description: The Memory Mirroring feature cannot be enabled because the current DIMM population or hardware configuration does not support the feature.
Recommended Response Action: Check the DIMM population and hardware configuration to make sure the Memory Mirroring feature can be supported. For more information, see platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0100

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to enable the Memory Mirroring feature because of mismatches in the DIMM channel configurations.
Detailed Description: The Memory Mirroring feature cannot be enabled because of mismatches in the DIMM channel configurations.
Recommended Response Action: Make sure identical memory modules in corresponding slots of channel pairs are populated. For more information, see the platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0101

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Total amount of installed memory has exceeded limit.
Detailed Description: The total amount of installed memory has exceeded the amount supported by the platform.
Recommended Response Action: Remove memory modules from the system to reduce the total amount of installed memory. For more information on installed memory limit, see the platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0102

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to enable the Memory Sparing feature because the current DIMM population or hardware configuration does not support the feature.
Detailed Description: The Memory Sparing feature cannot be enabled because the current DIMM population or hardware configuration does not support the feature.
Recommended Response Action: Check the DIMM population and hardware configuration to make sure Memory Sparing feature can be supported. For more information, see the platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0103

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory initialization errors have occurred on memory slot: arg1.

Arguments

arg1 = slot

Detailed Description

One or more memory initialization error have occurred on the memory slot identified in the message.

Recommended Response Action

Replace the faulty memory module identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0104

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The DIMM module on memory slot arg1 is populated out of order in the DIMM channel.

Arguments

arg1 = slot

Detailed Description

The DIMM module on memory slot identified in the message is populated out of order in the channel.

Recommended Response Action

Install DIMM modules in sequential order without skipping any slots in the channel. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0105

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to enable the Cluster on Die (COD) feature because of an unsupported memory configuration.
Detailed Description: The Cluster on Die (COD) feature cannot be enabled because of an unsupported memory configuration.
Recommended Response Action: Make sure to populate all memory channels in the system with a minimum of one DIMM per channel. For more information, see the platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0106

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory correctable training errors have occurred on memory slot: arg1.

Arguments

arg1 = slot

Detailed Description

One or more memory correctable training errors have occurred on the memory slot identified in the message.

Recommended Response Action

Remove input power to the system, reseat the DIMM module and restart the system. If the correctable error persists, then replace the faulty memory module identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0107

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory errors have occurred on memory slot: arg1.

Arguments

arg1 = slot

Detailed Description

One or more memory errors have occurred on the memory slot identified in the message. The error occurred during Read DQ/DQS initialization.

Recommended Response Action

Remove input power to the system, reseat the DIMM module and restart the system. If the issues persist, then replace the faulty memory module identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0108

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory errors have occurred on memory slot: arg1.

Arguments

arg1 = slot

Detailed Description

One or more memory errors have occurred on memory slot identified in the message. The error occurred during Read Receiving Enable initialization.

Recommended Response Action

Remove input power to the system, reseat the DIMM module and restart the system. If the issues persist, then replace the faulty memory module identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0109

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory errors have occurred on memory slot: arg1.

Arguments

arg1 = slot

Detailed Description

One or more memory errors have occurred on memory slot identified in the message. The error occurred during write leveling initialization.

Recommended Response Action

Remove input power to the system, reseat the DIMM module and restart the system. If the issues persist, then replace the faulty memory module identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0110

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory errors have occurred on memory slot: arg1.

Arguments

arg1 = slot

Detailed Description

One or more memory errors have occurred on memory slot identified in the message. The error occurred during Write DQ/DQS initialization.

Recommended Response Action

Remove input power to the system, reseat the DIMM module and restart the system. If the issues persist, then replace the faulty memory module identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0111

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory errors have occurred on memory slot: arg1.

Arguments

arg1 = slot

Detailed Description

One or more memory errors have occurred on memory slot identified in the message. The error occurred during memory test.

Recommended Response Action

Remove input power to the system, reseat the DIMM module and restart the system. If the issues persist, then replace the faulty memory module identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0112

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory errors have occurred on memory slot: arg1.

Arguments

arg1 = slot

Detailed Description

One or more memory errors have occurred on memory slot identified in the message. The error occurred during the LRDIMM interface initialization.

Recommended Response Action

Remove input power to the system, reseat the DIMM module and restart the system. If the issues persist, then replace the faulty memory module identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0113

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to enable the Fault Resilient Memory (FRM) feature because the current DIMM population or hardware configuration does not support the feature.
Detailed Description: The Fault Resilient Memory (FRM) feature cannot be enabled because the current DIMM population or hardware configuration does not support the feature.
Recommended Response Action: Check the DIMM population and hardware configuration to make sure the Memory Mirroring feature can be supported. For more information, see the platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0114

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to enable the Fault Resilient Memory (FRM) operating mode because of mismatches in DIMM channel configurations.
Detailed Description: The Fault Resilient Memory (FRM) operating mode cannot be enabled because of mismatches in DIMM channel configurations.
Recommended Response Action: Make sure identical memory modules in corresponding slots of channel pairs are populated. For more information, see the platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0115

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Management Engine firmware has recovered from one or more correctable errors.
Detailed Description: The BIOS has recovered the Management Engine after it became unresponsive via the HECI interface. There is no performance degradation and the Management Engine is functioning normally now.
Recommended Response Action: The Management Engine is functioning normally now. No response action is required.
Category: System Health (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 2499
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0116

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: One or more boot drivers have reported issue(s).
Detailed Description: One or more boot drivers have reported issue(s) via the UEFI Driver Health Protocol.
Recommended Response Action: Do the following:1) Update the iDRAC, BIOS, and PCIe device firmware to the latest available version. 2) Drain the Flea power by doing the following: a) Power off the server. b) Remove the power cable. c) Press and hold the power button for 30 seconds. d) Power on the server. 3) Power off the server, reinstall each PCIe card, and then power on. 4) Do the following steps: a) Collect the ttylog data. b) In Boot Manager, see the Driver Health Menu. c) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0117

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Card identification signature is not present on Internal Dual Secure Digital Module (IDSDM) SD card 1.
Detailed Description: Card identification signature is not present on Internal Dual Secure Digital Module (IDSDM) SD card 1.
Recommended Response Action: Do one of the following: 1) Check the IDSDM or the SD card media. 2) Try reseat or replace the SD card media. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0118

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Card identification signature is not present on Internal Dual Secure Digital Module (IDSDM) SD card 2.
Detailed Description: Card identification signature is not present on Internal Dual Secure Digital Module (IDSDM) SD card 2.
Recommended Response Action: Do one of the following: 1) Check the IDSDM or the SD card media. 2) Try reseat or replace the SD card media. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0119

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Internal Dual Secure Digital Module (IDSDM) RAID redundancy was lost.
Detailed Description: Internal Dual Secure Digital Module (IDSDM) RAID redundancy was lost. The system BIOS should have prompted the user for the rebuild process.
Recommended Response Action: No additional response action is required if you have followed the instructions on the screen to start the rebuild process.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0120

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Both of the Internal Dual Secure Digital Module (IDSDM) SD card media are missing, or not responding.
Detailed Description: Both of the Internal Dual Secure Digital Module (IDSDM) SD card media are missing, or not responding.
Recommended Response Action: Make sure both the SD card media are properly installed and retry the system start up. If the issue persists, replace the SD card media.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0121

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The primary SD card is missing, not responding, or in write-protected mode.
Detailed Description: The primary SD card is missing, not responding, or in write-protected mode.
Recommended Response Action: Do one of the following: 1) Install a SD card media in the primary SD card slot. 2) Reseat or replace the SD card media. 3) If write-protected mode is expected, then no response action is required.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0122

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The secondary SD card is missing, not responding, or in write-protected mode.
Detailed Description: The secondary SD card is missing, not responding, or in write-protected mode.
Recommended Response Action: Do one of the following: 1) Install a SD card media in the secondary SD card slot. 2) Reseat or replace the SD card media. 3) If the secondary SD card is intentionally not installed or write-protected mode is expected, then no response action is required.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0123

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The secondary SD card has now become the primary SD card.
Detailed Description: The secondary SD card has now become the primary SD card.
Recommended Response Action: Check the screen display or the Lifecycle Log for prior messages. If the switch is expected, then no response action is required.
Category: System Health (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 2499
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0124

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The size and speed of the secondary SD card do not match those of the primary SD card.
Detailed Description: The size and speed of the primary SD card do not match those of the secondary SD card. The secondary SD card needs to have equal or greater capacity and speed than the primary SD card.
Recommended Response Action: Replace the secondary SD card with one that has equal or greater capacity and speed than the primary SD card.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0125

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to finish The Internal Dual Secure Digital Module (IDSDM) image rebuild process because of issues.
Detailed Description: Unable to finish The Internal Dual Secure Digital Module (IDSDM) image rebuild process because of issues.
Recommended Response Action: Do one of the following: 1) Reseat or replace the SD card media. 2) Update the iDRAC firmware. Restart the system and retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0126

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The primary SD card is in write-protected mode.
Detailed Description: The primary SD card is in write-protected mode.
Recommended Response Action: No response action is required if this is intentional.
Category: Configuration (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 10691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0127

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The secondary SD card is in write-protected mode.
Detailed Description: The secondary SD card is write-protected mode.
Recommended Response Action: No response action is required if this is intentional.
Category: Configuration (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 10691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0128

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Both the primary and secondary SD cards are in write-protected mode.
Detailed Description: Both the primary and secondary SD cards are in write-protected mode.
Recommended Response Action: No response action is required if this is intentional.
Category: Configuration (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 10691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0129

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Internal Dual Secure Digital Module (IDSDM) has encountered an unknown issue.
Detailed Description: The Internal Dual Secure Digital Module (IDSDM) has encountered an unknown issue. This may be because new error codes are coming from the IDSDM firmware and the system BIOS or the iDRAC firmware need to be updated to process correctly.
Recommended Response Action: Do one of the following: 1) Update the system BIOS. 2) Update the iDRAC firmware. 3) Reseat or replace the SD card media. Restart the system and retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0130

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The system time and date are invalid.
Detailed Description: The system time and date are invalid.
Recommended Response Action: Go to the System Setup to set the current time and date.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0131

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to load one or more option ROMs because of insufficient shadow memory.
Detailed Description: Unable to load one or more option ROMs because of insufficient shadow memory. The option ROM shadow memory is located between C0000h and F0000h.
Recommended Response Action: Do one of the following: 1) Remove unused PCIe card(s) to free up option ROM space. 2) Disable unused boot protocol instances (such as PXE, iSCSI, etc.) from applicable PCIe card(s) option ROM configurations. 3) If possible, install and run the Operating System in UEFI boot mode.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0132

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to load one or more option ROMs because of insufficient base memory.
Detailed Description: Unable to load one or more option ROMs because of insufficient base memory. The base memory is memory below 640K.
Recommended Response Action: Do one of the following: 1) Remove unused PCIe card(s) to free up option ROM space. 2) Disable unused boot protocol instances (such as PXE, iSCSI, etc.) from applicable PCIe card(s) option ROM configurations. 3) If possible, install and run the Operating System in UEFI boot mode.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0133

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to perform PXE boot because the VLAN settings conflict with that of the iSCSI device settings.
Detailed Description: Unable to perform PXE boot because the VLAN settings conflict with that of the iSCSI device settings.
Recommended Response Action: Do one of the following: 1) Go to System Setup and change the VLAN configuration for the PXE device to match that of the iSCSI device. Either both devices must be configured with VLAN enabled or both devices must be configured with VLAN disabled. 2) Change the PXE device interface setting to use a different NIC interface than the NIC interface used by the iSCSI device.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0134

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to allocate Memory Mapped Input Output (MMIO) resources for one or more PCIe devices because of insufficient MMIO memory.
Detailed Description: Unable to allocate Memory Mapped Input Output (MMIO) resources for one or more PCIe devices because of insufficient MMIO memory.
Recommended Response Action: Do one of the following: 1) Remove unused PCIe card(s) to free up MMIO space. 2) Go to System Setup and enable the Memory Mapped I/O above 4GB option.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0135

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to execute CSIOR (Collect System Inventory on Restart) because the Lifecycle Controller (LC) firmware was not accessible.
Detailed Description: The CSIOR (Collect System Inventory on Restart) operation cannot be executed because the Lifecycle Controller (LC) firmware was not accessible. This issue is caused by LC partition attach issues.
Recommended Response Action: Do one of the following: 1) Restart the system and retry the operation. 2) Update the iDRAC firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0136

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to execute CSIOR (Collect System Inventory on Restart) because the Lifecycle Controller (LC) firmware was not accessible.
Detailed Description: The CSIOR (Collect System Inventory on Restart) operation cannot be executed because the Lifecycle Controller (LC) firmware was not accessible. This issue is caused by missing LC partitions.
Recommended Response Action: Do one of the following: 1) Restart the system and retry the operation. 2) Update the iDRAC firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0137

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to execute CSIOR (Collect System Inventory on Restart) because the Lifecycle Controller (LC) firmware was not accessible.
Detailed Description: The CSIOR (Collect System Inventory on Restart) operation cannot be executed because the Lifecycle Controller (LC) firmware was not accessible. This issue is caused by missing LC files.
Recommended Response Action: Do one of the following: 1) Restart the system and retry the operation. 2) Update the iDRAC firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0138

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to execute CSIOR (Collect System Inventory on Restart) because the Lifecycle Controller (LC) firmware was unable to complete a requested task or function.
Detailed Description: The CSIOR (Collect System Inventory on Restart) operation cannot be executed because the Lifecycle Controller (LC) firmware is unable to complete a requested task or function.
Recommended Response Action: Do one of the following: 1) Restart the system and retry the operation. 2) Update the iDRAC firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0139

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to enter System Service Mode (SSM) because the Lifecycle Controller (LC) firmware was not accessible.
Detailed Description: The System Service Mode (SSM) cannot be entered because the Lifecycle Controller (LC) firmware was not accessible. This situation is caused by LC partition attach issues.
Recommended Response Action: Do one of the following: 1) Restart the system and retry the operation. 2) Update the iDRAC firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0140

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to enter System Service Mode (SSM) because the Lifecycle Controller (LC) firmware was not accessible.
Detailed Description: The System Service Mode (SSM) cannot be entered because the Lifecycle Controller (LC) firmware was not accessible. This situation is caused by missing LC partitions.
Recommended Response Action: Do one of the following: 1) Restart the system and retry the operation. 2) Update the iDRAC firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0141

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to enter System Service Mode (SSM) because the Lifecycle Controller (LC) firmware was not accessible.
Detailed Description: The System Service Mode (SSM) cannot be entered because the Lifecycle Controller (LC) firmware was not accessible. This situation is caused by missing LC files.
Recommended Response Action: Do one of the following: 1) Restart the system and retry the operation. 2) Update the iDRAC firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0142

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to enter System Service Mode (SSM) because the Lifecycle Controller (LC) firmware was unable to complete a requested task or function.
Detailed Description: The System Service Mode (SSM) cannot be entered because the Lifecycle Controller (LC) firmware was unable to complete a requested task or function.
Recommended Response Action: Do one of the following: 1) Restart the system and retry the operation. 2) Update the iDRAC firmware. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0143

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unsupported processor(s) are installed.
Detailed Description: Unsupported processor(s) are installed.
Recommended Response Action: Replace the processor(s) with supported ones. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: Configuration (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 10689
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0144

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory errors have occurred on memory slot: arg1.

Arguments

arg1 = slot ID

Detailed Description

One or more memory errors have occurred on memory slot identified in the message. The error happens during the identification of memory module type or memory size.

Recommended Response Action

Remove input power to the system, reseat the DIMM module and restart the system. If the issues persist, replace the faulty memory module identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0145

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Trusted Platform Module (TPM) installed on this system is not supported.
Detailed Description: The Trusted Platform Module (TPM) installed on this system is not supported.
Recommended Response Action: Do one of the following: 1) Update the BIOS firmware. 2) Replace the TPM with a supported one. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0146

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to verify the chassis type via iDRAC and CMC/OME-Modular. System configuration may be incorrect as a result.
Detailed Description: Unable to verify the chassis type via iDRAC and CMC/OME-Modular. System configuration may be incorrect as a result.
Recommended Response Action: Do one of the following: 1) Restart the system. 2) Update the iDRAC firmware and then restart the system. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0147

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The system hardware or cabling configuration is invalid.
Detailed Description: The system hardware or cabling configuration is invalid.
Recommended Response Action: Do the following: 1) Make sure the system cables, risers, and CPU configuration are installed correctly. 2) Reseat each PCIe riser and reconnect the cables. For more information, see the system Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 10689
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0148

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The SAS cable arg1 for the primary SAS expander daughter card is missing or misconfigured.

Arguments

arg1 = label number

Detailed Description

The SAS cable for the primary SAS expander daughter card is missing or misconfigured.

Recommended Response Action

Check the cable configuration. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0149

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The PERC storage adapter in arg1 is not supported by the installed storage backplane.

Arguments

arg1 = device location

Detailed Description

The PERC storage adapter identified in this message is not supported by the installed storage backplane.

Recommended Response Action

Install a compatible storage adapter. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0150

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The system has detected a storage backplane that is not supported in this system or configuration. The backplanes functionality may be degraded or disabled.
Detailed Description: The system has detected a storage backplane that is not supported in this system or configuration. The backplanes functionality may be degraded or disabled.
Recommended Response Action: Install a supported backplane configuration. For more information, see the platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 10689
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0151

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

A PERC storage adapter is installed in arg1 but the internal storage slot is empty. This configuration is not supported.

Arguments

arg1 = slot number

Detailed Description

A PERC storage adapter is installed in a slot identified by this message but the internal storage slot is empty This configuration is not supported.

Recommended Response Action

Install a compatible storage adapter in the internal storage slot. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0152

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: This BIOS is for testing purpose only.
Detailed Description: This is a test BIOS and must not be used in production environment.
Recommended Response Action: Do not use this BIOS in production.
Category: Audit (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 8642
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0153

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to find the Dell Processor Acceleration Technology (DPAT) Enterprise license. Related DPAT BIOS settings will be lost if the license is not found in three consecutive reboots.
Detailed Description: Unable to find the Dell Processor Acceleration Technology 2.0 (DPAT 2.0) Enterprise license. Related DPAT 2.0 BIOS settings will be lost if the license is not found in three consecutive reboots.
Recommended Response Action: Do one of the following: 1) Reload the license. 2) Remove input power from the system, wait for 30 seconds, and re-apply input power. Turn on the system. 3) Update the iDRAC firmware.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0154

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to find the Dell Processor Acceleration Technology (DPAT) Enterprise license after three consecutive boots. The Dell Controlled Turbo BIOS setup configuration is being reverted to default because of the absent license.
Detailed Description: Unable to find the Dell Processor Acceleration Technology (DPAT) Enterprise license after three consecutive boots. The Dell Controlled Turbo BIOS setup configuration is being reverted to default because of the absent license.
Recommended Response Action: If the absence of license is expected, no action is necessary. Otherwise do one of the following: 1) Reload the license. 2) Remove input power from the system, wait for 30 seconds, and re-apply input power. Turn on the system. 3) Update the iDRAC firmware.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0155

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to find the Dell Processor Acceleration Technology (DPAT) Enterprise license after three consecutive boots. The Number of Cores per Processor BIOS setup configuration is being reverted to default because of the absent license.
Detailed Description: Unable to find the Dell Processor Acceleration Technology (DPAT) Enterprise license after three consecutive boots. The Number of Cores per Processor BIOS setup configuration is being reverted to default because of the absent license.
Recommended Response Action: If the absence of license is expected, no action is necessary. Otherwise do one of the following: 1) Reload the license. 2) Remove input power from the system, wait for 30 seconds, and re-apply input power. Turn on the system. 3) Update the iDRAC firmware.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0156

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to find the Dell Processor Acceleration Technology (DPAT) Enterprise license in three consecutive boots. The Number of Cores per Processor and the Dell Controlled Turbo BIOS setup options are being reverted to default because of the absent license.
Detailed Description: Unable to find the Dell Processor Acceleration Technology (DPAT) Enterprise license in three consecutive boots. The Number of Cores per Processor and the Dell Controlled Turbo BIOS setup options are being reverted to default because of the absent license.
Recommended Response Action: If the absence of license is expected, no action is necessary. Otherwise do one of the following: 1) Reload the license. 2) Remove input power from the system, wait for 30 seconds, and re-apply input power. Turn on the system. 3) Update the iDRAC firmware.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0157

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The iDRAC request to reset BIOS to default settings is successfully completed.
Detailed Description: The request to reset BIOS to default settings is successfully completed.
Recommended Response Action: No response action is required.
Category: Configuration (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 10691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0158

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to complete the iDRAC request to reset BIOS to default settings.
Detailed Description: The iDRAC request to reset BIOS to default settings cannot be completed.
Recommended Response Action: Restart the system and retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0159

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unsupported Unregistered Dual In-line Memory Module (UDIMM) memory is installed on memory slot: arg1.

Arguments

arg1 = slot number

Detailed Description

Unsupported 4Gb technology DIMM module is installed on the memory slot identified in the message.

Recommended Response Action

Remove the unsupported DIMM module from the identified memory slot and replace it with a supported module. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0160

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The number of DIMM ranks has exceeded the maximum allowed ranks per channel limit on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

The number of DIMM ranks has exceeded the maximum allowed ranks per channel limit.

Recommended Response Action

Check the total number of ranks in the channel to make sure it does not exceed the maximum allowed limit. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0161

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An unsupported DIMM population has been detected on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An unsupported DIMM population has been detected on memory slots identified by this message.

Recommended Response Action

Remove all unsupported DIMM modules from the system. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0162

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: A 3 DIMM Per Channel (DPC) configuration has been detected on a 2 DPC memory buffer.
Detailed Description: An incompatibility has been detected between an installed memory buffer and the downstream DDR channel design.
Recommended Response Action: If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: Configuration (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 10689
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0163

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unsupported DIMM module with less than 2Gb technology is installed on memory slot: arg1.

Arguments

arg1 = slot number

Detailed Description

Unsupported DIMM module with technology less than 2Gb is installed on the memory slot identified in the message.

Recommended Response Action

Remove the unsupported DIMM module from the identified memory slot and replace it with a supported module. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0164

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to enable the Advanced ECC memory operating mode because of mismatches in the DIMM channel configurations on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

The Advanced ECC memory operating mode cannot be enabled because of mismatches in the DIMM channel configurations.

Recommended Response Action

Make sure identical memory modules in corresponding slots of channel pairs are populated. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0165

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to configure memory interleaving on DIMM modules on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

Memory could not be interleaved because the number of allowable System Address Decode (SAD) rules exceeded during memory initialization.

Recommended Response Action

Check the DIMM population and hardware configuration to make sure interleaving can be supported. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0166

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to configure memory interleaving on DIMM modules on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

Memory could not be interleaved because the number of allowable Target Address Decode (TAD) rules exceeded during memory initialization.

Recommended Response Action

Check the DIMM population and hardware configuration to make sure interleaving can be supported. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0167

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to configure memory interleaving on DIMM modules on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

Memory could not be interleaved because the number of allowable Rank Interleave Register (RIR) rules exceeded during memory initialization.

Recommended Response Action

Check the DIMM population and hardware configuration to make sure interleaving can be supported. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0168

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to configure memory interleaving on DIMM modules on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

Memory could not be interleaved because a negative Target Address Decode (TAD) offset was calculated during memory initialization.

Recommended Response Action

Check the DIMM population and hardware configuration to make sure interleaving can be supported. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0169

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to configure memory interleaving on DIMM modules on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

Memory could not be interleaved because low memory (i.e. memory below the 4GB boundary) cannot be split evenly across processor sockets during memory initialization.

Recommended Response Action

Check the DIMM population and hardware configuration to make sure interleaving can be supported. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0170

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to configure memory interleaving on DIMM modules on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

Memory could not be interleaved because of an attempt to simultaneously configure incompatible A7 mode and Target Address Decode (TAD) 3-way interleave during memory initialization.

Recommended Response Action

Check the DIMM population and hardware configuration to make sure interleaving can be supported. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0171

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

A Dual Rank DIMM module is installed on memory slot arg1 after a Single Rank DIMM module.

Arguments

arg1 = slot number

Detailed Description

A memory population violation has been detected on the identified DIMM slot.

Recommended Response Action

Dual Rank DIMM modules must be installed before Single Rank DIMM modules on the channel. Populate memory modules in a supported configuration. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0172

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

A Quad Rank DIMM module is installed on memory slot arg1 after a Single Rank DIMM module.

Arguments

arg1 = slot number

Detailed Description

A memory population violation has been detected on the identified DIMM slot.

Recommended Response Action

Quad Rank DIMM modules must be installed before Single Rank DIMM modules on the channel. Populate memory modules in a supported configuration. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0173

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

A Quad Rank DIMM module is installed on memory slot arg1 after a Dual Rank DIMM module.

Arguments

arg1 = slot number

Detailed Description

A memory population violation has been detected on the identified DIMM slot.

Recommended Response Action

Quad Rank DIMM modules must be installed before Dual Rank DIMM modules on the channel. Populate memory modules in a supported configuration. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0174

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

A Quad Rank DIMM module is installed on memory slot arg1 after an Octal Rank DIMM module.

Arguments

arg1 = slot number

Detailed Description

A memory population violation has been detected on the identified DIMM slot.

Recommended Response Action

Quad Rank and Octal Rank DIMM modules cannot be mixed on a channel. Populate memory modules in a supported configuration. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0175

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

A Octal Rank DIMM module is installed on memory slot arg1 after a Quad Rank DIMM module.

Arguments

arg1 = slot number

Detailed Description

A memory population violation has been detected on the identified DIMM slot.

Recommended Response Action

Quad Rank and Octal Rank DIMM modules cannot be mixed on a channel. Populate memory modules in a supported configuration. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0176

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Multiple Quad Rank DIMM modules are installed on a DDR channel. Refer to DIMM modules on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

A memory population violation has been detected on the identified DIMM slots.

Recommended Response Action

Only a single Quad Rank DIMM module can be installed on a channel. Populate memory modules in a supported configuration. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0177

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

A DIMM module is installed on memory slot arg1 after a Quad Rank DIMM module.

Arguments

arg1 = slot number

Detailed Description

A memory population violation has been detected on the identified DIMM slot.

Recommended Response Action

Only a single Quad Rank DIMM module can be installed on a channel. Populate memory modules in a supported configuration. For more information, see the platform Owners Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0178

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory correctable training errors have occurred on memory slot: arg1.

Arguments

arg1 = slot number

Detailed Description

One or more memory correctable training errors have occurred on the memory slot identified in the message. A corrected Read DQ/DQS error was detected.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the correctable error persists, then replace the faulty memory module identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0179

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory correctable training errors have occurred on memory slot: arg1.

Arguments

arg1 = slot number

Detailed Description

One or more memory correctable training errors have occurred on the memory slot identified in the message. A corrected Read Receive Enable error was detected.

Recommended Response Action

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0180

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory correctable training errors have occurred on memory slot: arg1.

Arguments

arg1 = slot number

Detailed Description

One or more memory correctable training errors have occurred on the memory slot identified in the message. A corrected Write Leveling error was detected.

Recommended Response Action

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0181

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory correctable training errors have occurred on memory slot: arg1.

Arguments

arg1 = slot number

Detailed Description

One or more memory correctable training errors have occurred on the memory slot identified in the message. A corrected Write DQ/DQS error was detected.

Recommended Response Action

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0182

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory correctable training errors have occurred on memory slot: arg1.

Arguments

arg1 = slot number

Detailed Description

One or more memory correctable training errors have occurred on the memory slot identified in the message. A corrected Early Vref Centering error was detected.

Recommended Response Action

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0183

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory errors have occurred on memory slot: arg1.

Arguments

arg1 = slot number

Detailed Description

One or more memory errors have occurred on memory slot identified in the message. The error occurred during Early Vref Centering initialization.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0184

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory errors have occurred on memory slot: arg1.

Arguments

arg1 = slot number

Detailed Description

One or more memory errors have occurred on memory slot identified in the message. The error occurred during Load Reduced DIMM (LR-DIMM) buffer initialization.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0185

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Load Reduced DIMM (LR-DIMM) training errors have occurred on memory riser arg1.

Arguments

arg1 = riser letter

Detailed Description

A Load-Reduced DIMM (LR-DIMM) buffer initialization failure was detected during memory initialization.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the memory riser and 3) Restart the system. For more information, see the platform Owners Manual.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0186

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during Scalable Memory Interconnect (SMI) initialization on memory riser arg1.

Arguments

arg1 = riser letter

Detailed Description

An error occurred during Scalable Memory Interconnect initialization during the DC Detection phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the memory riser and 3) Restart the system. For more information, see the platform Owners Manual.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0187

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during Scalable Memory Interconnect (SMI) initialization on memory riser arg1.

Arguments

arg1 = riser letter

Detailed Description

An error occurred during Scalable Memory Interconnect initialization during the Clock Detection phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the memory riser and 3) Restart the system. For more information, see the platform Owners Manual.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0188

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during Scalable Memory Interconnect (SMI) initialization on memory riser arg1.

Arguments

arg1 = riser letter

Detailed Description

An error occurred during Scalable Memory Interconnect initialization during the Host Impedance phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the memory riser and 3) Restart the system. For more information, see the platform Owners Manual.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0189

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during Scalable Memory Interconnect (SMI) initialization on memory riser arg1.

Arguments

arg1 = riser letter

Detailed Description

An error occurred during Scalable Memory Interconnect initialization during the Transmit DQS DCC phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the memory riser and 3) Restart the system. For more information, see the platform Owners Manual.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0190

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during Scalable Memory Interconnect (SMI) initialization on memory riser arg1.

Arguments

arg1 = riser letter

Detailed Description

An error occurred during Scalable Memory Interconnect initialization during the Clock DCC Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the memory riser and 3) Restart the system. For more information, see the platform Owners Manual.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0191

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during Scalable Memory Interconnect (SMI) initialization on memory riser arg1.

Arguments

arg1 = riser letter

Detailed Description

An error occurred during Scalable Memory Interconnect initialization during the VCK Reference Clock phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the memory riser and 3) Restart the system. For more information, see the platform Owners Manual.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0192

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during Scalable Memory Interconnect (SMI) initialization on memory riser arg1.

Arguments

arg1 = riser letter

Detailed Description

An error occurred during Scalable Memory Interconnect initialization during the Clock Alignment phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the memory riser and 3) Restart the system. For more information, see the platform Owners Manual.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0193

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during Scalable Memory Interconnect (SMI) initialization on memory riser arg1.

Arguments

arg1 = riser letter

Detailed Description

An error occurred during Scalable Memory Interconnect initialization during the Coarse Command Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the memory riser and 3) Restart the system. For more information, see the platform Owners Manual.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0194

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during Scalable Memory Interconnect (SMI) initialization on memory riser arg1.

Arguments

arg1 = riser letter

Detailed Description

An error occurred during Scalable Memory Interconnect initialization during the Fine Command Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the memory riser and 3) Restart the system. For more information, see the platform Owners Manual.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0195

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during Scalable Memory Interconnect (SMI) initialization on memory riser arg1.

Arguments

arg1 = riser letter

Detailed Description

An error occurred during Scalable Memory Interconnect initialization during the Read Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the memory riser and 3) Restart the system. For more information, see the platform Owners Manual.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0196

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during Scalable Memory Interconnect (SMI) initialization on memory riser arg1.

Arguments

arg1 = riser letter

Detailed Description

An error occurred during Scalable Memory Interconnect initialization during the Error Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the memory riser and 3) Restart the system. For more information, see the platform Owners Manual.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0197

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during Scalable Memory Interconnect (SMI) initialization on memory riser arg1.

Arguments

arg1 = riser letter

Detailed Description

An error occurred during Scalable Memory Interconnect initialization during the Read Level Coarse Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the memory riser and 3) Restart the system. For more information, see the platform Owners Manual.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0198

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during Scalable Memory Interconnect (SMI) initialization on memory riser arg1.

Arguments

arg1 = riser letter

Detailed Description

An error occurred during Scalable Memory Interconnect initialization during the Read Level Fine Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the memory riser and 3) Restart the system. For more information, see the platform Owners Manual.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0199

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during Scalable Memory Interconnect (SMI) initialization on memory riser arg1.

Arguments

arg1 = riser letter

Detailed Description

An error occurred during Scalable Memory Interconnect initialization during the Write Level Fine Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0200

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during Scalable Memory Interconnect (SMI) initialization on memory riser arg1.

Arguments

arg1 = riser letter

Detailed Description

An error occurred during Scalable Memory Interconnect initialization during the Write Level Coarse Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0201

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during Scalable Memory Interconnect (SMI) initialization on memory riser arg1.

Arguments

arg1 = riser letter

Detailed Description

An error occurred during Scalable Memory Interconnect initialization during the Write Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0202

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during Scalable Memory Interconnect (SMI) initialization on memory riser arg1.

Arguments

arg1 = riser letter

Detailed Description

An error occurred during Scalable Memory Interconnect initialization during the Health Check phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0203

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

A failing memory buffer has been detected during Scalable Memory Interconnect (SMI) initialization on memory riser arg1.

Arguments

arg1 = riser letter

Detailed Description

A failing memory buffer has been identified on the memory riser identified in the message.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0204

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Clock Training FIFO Reset phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0205

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Command Clock Training - Group 0 phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0206

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Command Clock Training - Group 1 phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0207

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Command Clock Training - Group 2 phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0208

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Command Clock Training - Group All phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0209

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Transmit Buffer Per Bit Deskew Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0210

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Receive Buffer Vref Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0211

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Transmit Buffer Vref Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0212

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Early Command Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0213

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Basic Read DQ/DQS Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0214

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Basic Receive Enable Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0215

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Basic Write Level Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0216

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Late Command Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0217

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Basic Write DQ/DQS Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0218

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Write Timing Centering 2D Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0219

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Read Timing Centering 2D Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0220

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Write Voltage Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0221

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Read Voltage Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0222

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Round Trip Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0223

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Receive Buffer Per Bit Deskew Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0224

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Transmit Buffer Per Bit Deskew Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0225

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the DDR4 LR-DIMM Receive Buffer Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0226

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the DDR4 LR-DIMM Transmit Buffer Training phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0227

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Memory Buffer Receive Enable Training - Configuration Read phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0228

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Memory Buffer Receive Enable Training - Configuration Write phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0229

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Memory Buffer Receive Enable Training - Calibration phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0230

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Memory Buffer Receive Enable Training - Calculation phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0231

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Memory Buffer Write Leveling Training - Configuration Read phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0232

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Memory Buffer Write Leveling Training - Configuration Write phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0233

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Memory Buffer Write Leveling Training - FIFO Reset phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0234

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Memory Buffer Write Leveling Training - Memory Test phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0235

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Memory Buffer Write Leveling Training - Calibration phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0236

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Write DQ/DQS Training - FIFO Reset phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0237

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Write DQ/DQS Training - Memory Test phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0238

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Write DQ/DQS Training - Calibration phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0239

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during DDR memory channel initialization on memory slots: arg1.

Arguments

arg1 = slot numbers

Detailed Description

An error occurred during DDR memory initialization during the Write DQ/DQS Training - Calculation phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM module and 3) Restart the system. If the issue persists, then replace the faulty memory module(s) identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0240

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during Voltage Regulator (VR) initialization on memory riser arg1.

Arguments

arg1 = riser letter

Detailed Description

An error occurred during Memory Voltage Regulator initialization during the VR0 SVID Ramp phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the memory riser and 3) Restart the system. For more information, see the platform Owners Manual.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0241

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An error occurred during Voltage Regulator (VR) initialization on memory riser arg1.

Arguments

arg1 = riser letter

Detailed Description

An error occurred during Memory Voltage Regulator initialization during the VR1 SVID Ramp phase.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the memory riser and 3) Restart the system. For more information, see the platform Owners Manual.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0242

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to enable the requested Partial Mirror size of arg1GB due to the current DIMM population or hardware configuration does not support the requested size. arg2GB was allocated instead.

Arguments

arg1 = requested memory size
arg2 = allocated memory size

Detailed Description

The Partial Memory Mirroring feature cannot be enabled because the current DIMM population or hardware configuration does not support the requested size.

Recommended Response Action

Check the DIMM population and hardware configuration to make sure the requested Partial Mirror size can be supported. For more information, see platform Owners Manual.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0243

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Scalable Memory Interconnect (SMI) operating at reduced width on memory riser arg1.

Arguments

arg1 = riser letter

Detailed Description

The Scalable Memory Interconnect (SMI) channel identified in the message is operating at a degraded width. This allows continued uptime although indicates an error condition requiring further investigation. This maybe an early indication of upcoming memory riser failure.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the memory riser and 3) Restart the system. For more information, see the platform Owners Manual.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0244

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Quick Path Interconnect (QPI) links are operating in slow speed mode.
Detailed Description: Quick Path Interconnect (QPI) links failed to come up to full operating frequency.
Recommended Response Action: Reseat all processors in the system and ensure all processors are matching. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0245

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Quick Path Interconnect (QPI) link initialization error detected.
Detailed Description: Quick Path Interconnect (QPI) initialization failed to configure all installed processors to the maximum common frequency.
Recommended Response Action: Reseat all processors in the system and ensure all processors are matching. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0246

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Quick Path Interconnect (QPI) initialization error detected.
Detailed Description: Quick Path Interconnect (QPI) initialization encountered a programmatic error. Link option mismatch detected.
Recommended Response Action: Reseat all processors in the system and ensure all processors are matching. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0247

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Quick Path Interconnect (QPI) initialization error detected.
Detailed Description: Quick Path Interconnect (QPI) initialization encountered a programmatic error. The requested Memory Mapped IO (MMIOH) size is not supported. MMIOH allocation was forced instead.
Recommended Response Action: Reseat all processors in the system and ensure all processors are matching. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0248

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Quick Path Interconnect (QPI) initialization error detected on processor arg1.

Arguments

arg1 = processor number

Detailed Description

Quick Path Interconnect (QPI) initialization encountered a programmatic error. A resource allocation was forced because resources were not requested for the identified processor. .

Recommended Response Action

Reseat all processors in the system and ensure all processors are matching. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0249

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Quick Path Interconnect (QPI) initialization error detected.
Detailed Description: Quick Path Interconnect (QPI) initialization encountered a programmatic error. A requested resource could not be allocated. Resource was forced to maximum possible value instead.
Recommended Response Action: Reseat all processors in the system and ensure all processors are matching. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0250

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Quick Path Interconnect (QPI) initialization error detected.
Detailed Description: Quick Path Interconnect (QPI) initialization encountered a programmatic error. The Legacy VGA range processor target is not populated. Decode was forced to the Legacy CPU socket.
Recommended Response Action: Reseat all processors in the system and ensure all processors are matching. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0251

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Memory riser arg1 is populated behind an empty processor socket.

Arguments

arg1 = riser number

Detailed Description

A memory riser was detected behind an empty processor socket. Memory must be installed behind a populated processor socket in order to be recognized by the system and available for usage. Check to make sure processors and memory are installed in a supported configuration.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Populate processors and memory in a supported configuration and 3) Restart the system. For more information, see the platform Owners Manual.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0252

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to boot a boot option because the watchdog timer has expired. System will reset.
Detailed Description: The watchdog timer is armed before the BIOS boot manager invokes an UEFI boot option. The watchdog is set to a period of 5 minutes. The Operating System boot loader from the boot option is required to disable the watchdog timer after it is successfully loaded, otherwise the system will reset if the timer expires.
Recommended Response Action: Check the boot option image and boot loader. Update them to the latest version if possible.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0253

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to enable NUMA Fault Resilient Memory (FRM) feature due to the current configuration does not support it.
Detailed Description: Unable to enable NUMA Fault Resilient Memory (FRM) feature due to the current configuration does not support it.
Recommended Response Action: Check the DIMM population and hardware configuration to make sure NUMA FRM feature can be supported. For more information, see platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0254

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to enable NUMA Fault Resilient Memory operating mode because of channel configuration mismatches.
Detailed Description: Unable to enable NUMA Fault Resilient Memory operating mode because of channel configuration mismatches.
Recommended Response Action: Make sure identical memory modules in corresponding slots of channel pairs are populated. For more information, see platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0255

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Network Daughter Card 1 and Network Daughter Card 2 in the system do not match.
Detailed Description: Network Daughter Card 1 and Network Daughter Card 2 in the system do not match.
Recommended Response Action: Check the Network Daughter Cards and make sure they are the same type.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0256

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to allocate legacy I/O resources for one of more PCIe devices because the legacy I/O space limit was reached.
Detailed Description: Unable to allocate legacy I/O resources for one of more PCIe devices because the legacy I/O space limit was reached. The legacy I/O space limit is 64K.
Recommended Response Action: Do one of the following and retry the operation: 1) Remove unused PCIe cards to free up legacy I/O space. 2) Go to System Setup and disable unused PCIe cards to free up legacy I/O space.
Category: Configuration (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 10689
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0257

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to boot to Service Partition because the target Service Partition was not found in the boot list.
Detailed Description: Cannot boot to Service Partition because the target Service Partition was not found in the boot list.
Recommended Response Action: Retry the operation. If the issue persists, do one of the following and retry the operation: 1) Update the system BIOS. 2) Update the iDRAC firmware.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0258

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: An issue is observed on the Hard-drive/SSD backplane.
Detailed Description: An issue is observed on the Hard-drive/SSD backplane.
Recommended Response Action: Do one of the following: 1) Make sure the correct type of Hard-drive/SSD backplane is installed. 2) Check the configuration of Hard-drive/SSD backplane and make sure its power cable is connected. Restart the system and retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: Configuration (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 10689
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0259

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to complete the BIOS operation because the R920 baseboard does not support the R930 BIOS firmware.
Detailed Description: The BIOS operation cannot be completed because the R920 baseboard does not support the R930 BIOS firmware.
Recommended Response Action: Update the BIOS firmware to a supported R920 BIOS version. For a list of supported firmware versions, see the Owners Manual available at the support site.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0260

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The R930 baseboard does not support R920 memory risers.
Detailed Description: The R930 baseboard does not support R920 memory risers.
Recommended Response Action: Replace R920 memory risers with R930 memory risers. For information about the supported memory riser types, see the Owners Manual available at the support site.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0261

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to complete the operation because the R920 I/O riser is not supported.
Detailed Description: The operation cannot be completed because the R920 I/O riser is not supported in R930.
Recommended Response Action: Replace the R920 I/O riser with an R930 I/O riser. For information about the supported I/O risers, see the product documentation available at the support site.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0262

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to initialize DIMM modules on memory riser arg1 because of a DDR training error.

Arguments

arg1 = memory riser name

Detailed Description

An issue is observed initializing DDR (double data rate) on the memory riser identified in the message. A possible cause is the DIMM modules are incorrectly seated in the slots.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat the DIMM modules and 3) Restart the system. If the issue persists, then replace the faulty memory modules identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0263

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to perform iSCSI boot on connection arg1 because the network cable is not connected.

Arguments

arg1 = number

Detailed Description

Unable to perform iSCSI boot on the connection identified in the message because the network cable is not connected.

Recommended Response Action

Check the network cable connection of the system and retry the operation.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0264

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to perform iSCSI boot because the iSCSI initiator name is invalid.
Detailed Description: Unable to perform iSCSI boot because the iSCSI initiator name is invalid.
Recommended Response Action: Go to System Setup > Network Settings page, make sure there is no typographical error in the iSCSI Initiator Name field, and retry the operation.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0265

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to perform iSCSI boot on connection arg1 because the iSCSI initiator IPv4 address is invalid.

Arguments

arg1 = number

Detailed Description

Unable to perform iSCSI boot on the connection identified in the message because the iSCSI initiator IPv4 address is invalid.

Recommended Response Action

Go to System Setup > Network Settings > iSCSI Device Settings page, make sure there is no typographical error in the Initiator IP address field, and retry the operation.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0266

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to perform iSCSI boot on connection arg1 because the iSCSI initiator IPv4 subnet mask address is invalid.

Arguments

arg1 = number

Detailed Description

Unable to perform iSCSI boot on the connection identified in the message because the iSCSI initiator IPv4 subnet mask address is invalid.

Recommended Response Action

Go to System Setup > Network Settings > iSCSI Device Settings page, make sure there is no typographical error in the Initiator Subnet Mask field, and retry the operation.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0267

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to perform iSCSI boot on connection arg1 because the IPv4 initiator gateway address is invalid.

Arguments

arg1 = number

Detailed Description

Unable to perform iSCSI boot on the connection identified in the message because the IPv4 initiator gateway address is invalid.

Recommended Response Action

Go to System Setup > Network Settings > iSCSI Device Settings page, make sure there is no typographical error in the Initiator Gateway field, and retry the operation.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0268

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to perform iSCSI boot on connection arg1 because the iSCSI target name is invalid.

Arguments

arg1 = number

Detailed Description

Unable to perform iSCSI boot on the connection identified in the message because the iSCSI target name is invalid.

Recommended Response Action

Go to System Setup > Network Settings > iSCSI Device Settings > Connection Settings page, make sure the iSCSI Target Name in the iSCSI setup page is correct, and retry the operation.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0269

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to perform iSCSI boot on connection arg1 because the iSCSI target IP address is invalid.

Arguments

arg1 = number

Detailed Description

Unable to perform iSCSI boot on the connection identified in the message because the iSCSI target IP address is invalid.

Recommended Response Action

Go to System Setup > Network Settings > iSCSI Device Settings > Connection Settings page, do the following: 1) Make sure the Target IP Address is set corresponding to the mode enabled (IPv4/IPv6)) 2) Make sure there is no typographical error in the Target IP Address field. 3) Retry the operation.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0270

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to perform iSCSI boot on connection arg1 because the network connection to DHCPv4 server is not established.

Arguments

arg1 = number

Detailed Description

Unable to perform iSCSI boot on the connection identified in the message because the network connection to DHCPv4 server is not established.

Recommended Response Action

Check the network cable connection of the initiator or the DHCPv4 server and retry the operation.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0271

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to perform iSCSI boot on connection arg1 because the network connection to DHCPv6 server is not established.

Arguments

arg1 = number

Detailed Description

Unable to perform iSCSI boot on the connection identified in the message because the network connection to DHCPv6 server is not established.

Recommended Response Action

Check the network cable connection of the initiator or the DHCPv6 server and retry the operation.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0272

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to perform iSCSI boot on connection arg1 because the BIOS cannot obtain the initiator information from DHCPv4 server.

Arguments

arg1 = number

Detailed Description

Unable to perform iSCSI boot on the connection identified in the message because the BIOS cannot obtain the initiator information from DHCPv4 server.

Recommended Response Action

Do one of the following: 1) Check the configuration of DHCPv4 server. 2) Go to System Setup > Network Settings > iSCSI Device Settings > Connection Settings page, disable DHCP and configure the initiator information manually. Retry the operation.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0273

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to perform iSCSI boot on connection arg1 because the iSCSI target configuration data obtained from DHCPv4 server is invalid.

Arguments

arg1 = number

Detailed Description

Unable to perform iSCSI boot on the connection identified in the message because the iSCSI target configuration data obtained from DHCPv4 server is invalid.

Recommended Response Action

Do one of the following: 1) Reconfigure the DHCPv4 server root path option, and note that server name must be specified. 2) Go to System Setup > Network Settings > iSCSI Device Settings > Connection Settings page, disable Target Info via DHCP and configure the parameters manually. Retry the operation.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0274

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to perform iSCSI boot on connection arg1 because the iSCSI login operation did not complete successfully.

Arguments

arg1 = number

Detailed Description

Unable to perform iSCSI boot on the connection identified in the message because the iSCSI login operation did not complete successfully.

Recommended Response Action

Do the following: 1) Go to System Setup > Network Settings > iSCSI Device Settings > Connection Settings page, make sure the target name is correct. 2) On the iSCSI target system, make sure the initiator name is added into the target identifiers. 3) Compare the authentication settings in the iSCSI initiator setup page to that of the iSCSI target system and make sure the settings match. 4) Retry the operation.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0275

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to perform iSCSI boot on connection arg1 because the TCP connection timed out when connecting to the iSCSI target.

Arguments

arg1 = number

Detailed Description

Unable to perform iSCSI boot on the connection identified in the message because the TCP connection timed out when connecting to the iSCSI target.

Recommended Response Action

Do the following: 1) Make sure the iSCSI target system is online with the firewall configured to allow TCP access. 2) Make sure the server network infrastructure is configured to allow access to the iSCSI target. 3) Go to System Setup > Network Settings > iSCSI Device Settings > Connection Settings page, make sure the iSCSI initiator settings (iSCSI, DHCP, VLAN, initiator/target IP addresses) are configured correctly. 4) Retry the operation.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0276

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to perform iSCSI boot on connection arg1 because the initiator information from DHCPv6 server cannot be obtained.

Arguments

arg1 = number

Detailed Description

Unable to perform iSCSI boot on the connection identified in the message because the initiator information from DHCPv6 server cannot be obtained.

Recommended Response Action

Do one of the following: 1) Check the configuration of DHCPv6 server. 2) Go to System Setup > Network Settings > iSCSI Device Settings > Connection Settings page, disable DHCP and configure the initiator information manually. Retry the operation.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0277

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to perform iSCSI boot on connection arg1 because the iSCSI target configuration data obtained from DHCPv6 server is invalid.

Arguments

arg1 = number

Detailed Description

Unable to perform iSCSI boot on the connection number identified in the message because the iSCSI target configuration data obtained from DHCPv6 server is invalid.

Recommended Response Action

Do one of the following: 1) Reconfigure the DHCPv6 server boot file URL option, and note that server name must be specified. 2) Go to System Setup > Network Settings > iSCSI Device Settings > Connection Settings page, disable Target Info via DHCP and configure the parameters manually. Retry the operation.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0278

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to complete the Post Package Repair (PPR) operation because of an issue in the DIMM memory slot arg1.

Arguments

arg1 = slot number

Detailed Description

The Post Package Repair (PPR) operation cannot be completed because of an issue in the DIMM memory slot identified in the message.

Recommended Response Action

Replace the DIMM and retry the operation. For more information, see the platform Owners Manual. .

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0279

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The Post Package Repair (PPR) operation in the DIMM memory slot arg1 is successfully completed.

Arguments

arg1 = slot number

Detailed Description

The Post Package Repair (PPR) operation in the DIMM memory slot identified in the message is successfully completed.

Recommended Response Action

No response action is required.

Category

System Health (UEFI = UEFI Event)

Severity

Informational

Trap/EventID

2499

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0280

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Cannot enable the Hardware P State (HWP) mode because the processor does not support the HWP mode.
Detailed Description: The Hardware P State (HWP) mode cannot be enabled because the processor does not support the HWP mode. The CPU Power Management setting has changed to System DBPM (DAPC).
Recommended Response Action: Install an HWP-capable processor and retry the operation.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0281

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The system BIOS is not fully secured because arg1.

Arguments

arg1 = arg1

Detailed Description

The system BIOS is not fully secured because of the hardware setting identified in the message. Some BIOS security features, such as signed BIOS updates, are enabled based on the hardware setting. For more information, see the System board connectors and DIP Switches or System board jumpers and connectors section in the Installation and Service Manual of the respective server model available on the support site.

Recommended Response Action

Do the following: 1) Disconnect the input AC power from the server. 2) Revert the hardware setting identified in the message to the previous state. 3) Reconnect the AC power and then turn on the server. For more information, see the System board connectors and DIP Switches or System board jumpers and connectors section in the Installation and Service Manual of the respective server model available on the support site.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0282

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more graphics processing unit (GPU) adapters are not operating correctly because the power cables between the GPU adapters and arg1 are incorrectly connected.

Arguments

arg1 = arg1

Detailed Description

One or more Graphics Processing Unit (GPU) adapters are not operating correctly because the power cables between the GPU adapters and the component identified in the message are incorrectly connected. For more information, see the Cable routing section in the Installation and Service Manual of the respective server model available on the support site.

Recommended Response Action

Make sure that the cable connections between the GPU adapters and the component identified in the message are correct and retry the operation.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0283

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to write the command to Mailbox Interface CSR register during Memory Reference Code (MRC) initialization because the Power Control Unit (PCU) Mailbox is not responding.
Detailed Description: The command cannot be written to Mailbox Interface CSR register during Memory Reference Code (MRC) initialization because the Power Control Unit (PCU) Mailbox is not responding.
Recommended Response Action: Do the following: 1) Disconnect the input power supply to the server. 2) Reseat all processors. 3) Restart the server. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0284

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to import Secure Boot policy data because the format of the data is incompatible with the Secure Boot databases.
Detailed Description: The BIOS cannot accept the Secure Boot policy data from the management console because the format of the data is incompatible with the BIOS Secure Boot databases. Secure Boot policy data consists of a Platform Key (PK), Key Exchange Key (KEK) database, Authorized Signature Database (db), and Forbidden Signature Database (dbx). The contents of PK and KEK must follow the Distinguished Encoding Rules (DER) X.509 certificate format. Each entry in db and dbx must follow the DER X.509 certificate format or consist of a hash value generated by a Secure Hash Algorithm (SHA-256, SHA-384, or SHA-512).
Recommended Response Action: Make sure certificates follow the Distinguished Encoding Rules (DER) X.509 certificate format. Hash values in the Secure Boot policy must be 32 bytes, 48 bytes, or 64 bytes in size. Also make sure the data for the Platform Key (PK) and Key Exchange Key (KEK) database contain only certificates, not hash values. If the import operation includes multiple policy objects (certificates or hash values), determine the failing object by retrying the operation with one object at a time.
Category: Configuration (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 10689
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0285

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to send Secure Boot policy data to iDRAC because of an issue in the iDRAC Shared Memory Architecture (SMA) Intelligent Platform Management Interface (IPMI).
Detailed Description: The BIOS cannot send Secure Boot policy data (certificates and hash values) to iDRAC because of an issue in the iDRAC Shared Memory Architecture (SMA) Intelligent Platform Management Interface (IPMI). This means management consoles will not display the latest Secure Boot policy data because BIOS is not synchronized with iDRAC. Synchronization must occur before using management consoles to configure Secure Boot policy data.
Recommended Response Action: Do one of the following: 1) Remove input power from the system, wait for 30 seconds, and re-apply input power. Turn on the system. 2) Update the iDRAC firmware on the system.
Category: Configuration (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 10691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0286

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The changes to Secure Boot policy objects are successfully saved by BIOS.
Detailed Description: A management console requested changes to Secure Boot policy objects, and the BIOS saved the changes successfully. Secure Boot policy objects consist of the Platform Key (PK), Key Exchange Key (KEK) database, Authorized Signature Database (db), and Forbidden Signature Database (dbx).
Recommended Response Action: No response action is required.
Category: Configuration (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 10691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0287

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The QuickPath Interconnect (QPI) link arg1 of the processor arg2 has a downgraded clock speed or dropped clock because of an initialization error.

Arguments

arg1 = link number
arg2 = processor number

Detailed Description

The QuickPath Interconnect (QPI) link of the processor identified in the message has a downgraded clock speed or dropped clock because of an initialization error.

Recommended Response Action

Reseat all processors in the system, make sure all processors are of the same type/capacity/model, check for damage, and then retry the operation. For more information, see the Troubleshooting section in the platform Owners Manual. If the issues persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0288

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to enable the Memory Multi-rank Sparing feature because the current DIMM population or hardware configuration does not support the feature.
Detailed Description: The Memory Multi-rank Sparing feature cannot be enabled because the current DIMM population or hardware configuration does not support the feature.
Recommended Response Action: Check the DIMM population and hardware configuration to make sure Memory Multi-rank Sparing feature can be supported. For more information, see the platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0289

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to initialize DDR memory because no Dual Inline Memory Modules (DIMMs) are installed.
Detailed Description: DDR memory initialization cannot be completed because no Dual Inline Memory Modules (DIMMs) are installed. Only processor embedded memory is available.
Recommended Response Action: Populate Dual Inline Memory Modules (DIMMs) in a supported memory configuration. For more information, see the platform Owners Manual available on the support site.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0290

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to configure the Sub-NUMA Cluster (SNC) mode because of mismatches in the memory configuration.
Detailed Description: The Sub-NUMA Cluster (SNC) mode cannot be enabled because of mismatches in the memory configuration.
Recommended Response Action: Check the Dual Inline Memory Module (DIMM) population to make sure that the Sub-NUMA Cluster (SNC) mode can be enabled. For more information, see the platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0291

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to configure the requested Processor Embedded Memory mode because no on-package memory was detected.
Detailed Description: The Processor Embedded Memory mode cannot be enabled because no on-package memory was detected.
Recommended Response Action: Replace the processor to make sure that the Processor Embedded Memory mode is supported, and then retry the operation. For more information, see the platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0292

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to initialize the Dual Inline Memory Module (DIMM) in memory slot arg1 because of a mismatch in the size of the DIMM installed in the server.

Arguments

arg1 = slot number

Detailed Description

DDR memory initialization of the Dual Inline Memory Module (DIMM) in the specified memory slot cannot be completed because of a mismatch in the size of the DIMM installed in the server.

Recommended Response Action

Remove the mismatched Dual Inline Memory Module (DIMM) module and replace it with a DIMM of the same size as other DIMMs installed on the Integrated Memory Controller (iMC). For more information, see the platform Owners Manual available on the support site.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0293

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to initialize all Dual Inline Memory Modules (DIMMs) in the system because DIMMs are installed in an unsupported, asymmetric configuration between the Integrated Memory Controllers (iMCs).
Detailed Description: DDR memory initialization of the Dual In-line Memory Modules (DIMMs) installed in the system cannot be completed because the DIMMs are installed in an unsupported, asymmetrical configuration between the Integrated Memory Controllers (iMCs).
Recommended Response Action: Remove the Dual Inline Memory Modules (DIMMs) and install in a supported, symmetric configuration between the Integrated Memory Controllers (iMCs). For more information, see the platform Owners Manual available on the support site.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0294

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to initialize the Dual Inline Memory Module (DIMM) in memory slot arg1 because of a mismatch in the number of ranks.

Arguments

arg1 = slot number

Detailed Description

DDR memory initialization of the Dual Inline Memory Module (DIMM) in the specified memory slot cannot be completed because of a mismatch in the number of ranks between the DIMMs installed in the server.

Recommended Response Action

Remove the mismatched Dual Inline Memory Module (DIMM) and replace it with a DIMM with the same rank count as the other installed DIMMs in the Integrated Memory Controllers (iMCs). For more information, see the platform Owners Manual available on the support site.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0295

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

An issue has occurred during processor Built-In Self-Test (BIST). Tiles Affected: arg1 on Socket arg2.

Arguments

arg1 = tile number
arg2 = number

Detailed Description

An issue has occurred in processor Built-In-Self-Test (BIST). The affected tile and socket are identified by the message.

Recommended Response Action

Remove input power from the system, wait for 30 seconds, and re-apply input power. Turn on the system. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0296

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: BIOS corruption is detected in the server.
Detailed Description: The Boot Guard or the BIOS itself detected a corrupted BIOS in the server. A BIOS recovery process is automatically started.
Recommended Response Action: No response action required.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0297

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: A BIOS corruption is detected. A BIOS Recovery process is automatically started. This process would take a few minutes.
Detailed Description: A BIOS corruption is detected. A BIOS Recovery process is automatically started. This process would take a few minutes.
Recommended Response Action: No response action required.
Category: System Health (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 2499
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0298

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The BIOS Recovery process is started.
Detailed Description: The BIOS Recovery process is started.
Recommended Response Action: No response action is required.
Category: System Health (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 2499
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0299

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The BIOS Recovery process is completed.
Detailed Description: The BIOS Recovery process is completed.
Recommended Response Action: No response action is required.
Category: System Health (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 2499
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0300

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to complete the BIOS Recovery process because of unknown issues.
Detailed Description: The BIOS Recovery process cannot be completed because of unknown issues. A BIOS recovery process is automatically started.
Recommended Response Action: Wait for the system to automatically retry the BIOS Recovery process.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0301

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The BIOS Recovery process failed consecutively for three times because of unknown issues.
Detailed Description: The BIOS Recovery process failed consecutively three times because of unknown issues.
Recommended Response Action: Do the following: 1) Disconnect the input power supply to the server. 2) Restart the server. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0302

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

arg1 on NVDIMM located at arg2. The identified NVDIMM module will be set to read only mode.

Arguments

arg1 = failure string type
arg2 = slot number

Detailed Description

The NVDIMM module in slot identified in the message has issue because of the reasons described in the message. The NVDIMM module identified will be set to read-only mode.

Recommended Response Action

Remove input power to the system, reseat the NVDIMM module and restart the system. If the issue persists, replace the faulty memory module identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0303

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

arg1 on NVDIMM located at arg2. The identified NVDIMM module will be set to fully functional mode.

Arguments

arg1 = warning type string
arg2 = slot number

Detailed Description

The NVDIMM module in slot identified in the message has issue because of the reasons described in the message. The NVDIMM module identified will be set to fully-functional mode.

Recommended Response Action

Replace the NVDIMM module. For information about replacing, see the Owners Manual on the support site.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0304

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to complete the NVDIMM Save operation because arg1. All NVDIMM modules will be set to write-protected mode.

Arguments

arg1 = warning string

Detailed Description

The Save operation cannot be completed because of an issue identified in the message. All NVDIMM modules will be set to write-protected mode.

Recommended Response Action

Install NVDIMM battery and retry the operation.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0305

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to update BIOS firmware in the previous boot. (Reason: arg1).

Arguments

arg1 = reason

Detailed Description

The BIOS firmware could not be updated during the previous reboot operation because of the reason identified in the message.

Recommended Response Action

Retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0306

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to update BIOS firmware because the new BIOS image file used is corrupted.
Detailed Description: The BIOS firmware cannot be updated because the BIOS image file used is corrupted.
Recommended Response Action: Make sure that the BIOS firmware is downloaded from the correct support site. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0307

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Baseboard UPI A cable is not connected.
Detailed Description: The Baseboard UPI A cable is not connected.
Recommended Response Action: Connect the Baseboard UPI A cable. For more information, see the platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0308

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Baseboard UPI A cable connection is misconfigured.
Detailed Description: The Baseboard UPI A cable connection is misconfigured.
Recommended Response Action: Connect the Baseboard UPI A cable. For more information, see the platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0309

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Baseboard UPI B cable is not connected.
Detailed Description: The Baseboard UPI B cable is not connected.
Recommended Response Action: Connect the Baseboard UPI B cable. For more information, see the platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0310

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Baseboard UPI B cable connection is misconfigured.
Detailed Description: The Baseboard UPI B cable connection is misconfigured.
Recommended Response Action: Connect the Baseboard UPI B cable. For more information, see the platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0311

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Baseboard UPI C cable is not connected.
Detailed Description: The Baseboard UPI C cable is not connected.
Recommended Response Action: Connect the Baseboard UPI C cable. For more information, see the platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0312

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Baseboard UPI C cable connection is misconfigured.
Detailed Description: The Baseboard UPI C cable connection is misconfigured.
Recommended Response Action: Connect the Baseboard UPI C cable. For more information, see the platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0313

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Baseboard UPI D cable is not connected.
Detailed Description: The Baseboard UPI D cable is not connected.
Recommended Response Action: Connect the Baseboard UPI D cable. For more information, see the platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0314

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Baseboard UPI D cable connection is misconfigured.
Detailed Description: The Baseboard UPI D cable connection is misconfigured.
Recommended Response Action: Connect the Baseboard UPI D cable. For more information, see the platform Owners Manual.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0315

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to process an iDRAC request to configure Secure Boot keys because of a communication error between BIOS and iDRAC.
Detailed Description: An iDRAC request to configure Secure Boot keys cannot be processed because of a communication error between BIOS and iDRAC.
Recommended Response Action: Do one of the following: 1) Remove input power from the system, wait for 30 seconds, and then reconnect the input power. Turn on the server and retry the operation. 2) Make sure the iDRAC firmware and BIOS firmware on the system is up to date and retry the operation.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0316

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to allocate the Memory Mapped Input Output (MMIO) resources for one or more PCIe cards either because of insufficient MMIO memory space or because arg1.

Arguments

arg1 = arg1

Detailed Description

The Memory Mapped Input Output (MMIO) resources cannot be allocated for one or more PCIe cards either because of insufficient MMIO memory space or because of the hardware setting identified in the message. For more information, see the System board connectors and DIP Switches or System board jumpers and connectors section in the Installation and Service Manual of the respective server model available on the support site.

Recommended Response Action

Do the following and retry the operation after each step: 1) Revert the hardware setting identified in the message to the previous state. 2) Remove the unused PCIe cards to provide more Memory Mapped Input Output (MMIO) memory space. 3) See the System board connectors and DIP Switches or System board jumpers and connectors section in the Installation and Service Manual of the respective server model available on the support site. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0317

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The iDRAC request to configure Secure Boot keys completed successfully. The system is being restarted.
Detailed Description: Secure Boot keys were configured successfully according to the iDRAC request.
Recommended Response Action: No response action is required.
Category: Configuration (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 10691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0318

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The PWD_EN jumper is not installed. The BIOS Initial Boot Block code has detected an unauthenticated Pre-EFI (PEI) module.
Detailed Description: The PWD_EN jumper is not installed. The BIOS Initial Boot Block code has detected an unauthenticated Pre-EFI (PEI) module.
Recommended Response Action: No response action is required, if the issue is observed in the development phase. However, in production environment, recover the BIOS by doing the following: 1) Turn off the server and disconnect the input power. 2) Install the PWD_EN jumper on the motherboard. 3) Reconnect to the power source and restart the server.
Category: Configuration (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 10689
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0319

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The system is booting from the recovery BIOS image. The recovery BIOS did not receive a request from iDRAC to update the primary BIOS, and therefore system stopped responding.
Detailed Description: The system is booting from the recovery BIOS image file. The recovery BIOS did not receive a request from iDRAC to update the primary BIOS, and therefore the system stopped responding.
Recommended Response Action: Do one of the following and retry the operation: 1) Turn off the server and disconnect the input power. 2) Wait for 30 seconds and reconnect to the power source and retry the operation. 3) Make sure that the iDRAC firmware version on the system is up to date and retry the operation.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0320

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The iDRAC firmware is corrupted and unrecoverable.
Detailed Description: The iDRAC Boot Block code detected that the iDRAC firmware version is corrupted and is unrecoverable.
Recommended Response Action: 1) Turn off the server. 2) Disconnect the input power, wait for 30 seconds, and then reconnect to the power source. 3) Turn on the server. 4) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0321

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The iDRAC firmware is corrupted and unrecoverable.
Detailed Description: The iDRAC U-Boot code detected that the iDRAC firmware version is corrupted and is unrecoverable.
Recommended Response Action: 1) Turn off the server. 2) Disconnect the input power supply, wait for 30 seconds, and then reconnect the power. 3) Turn on the server. 4) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0322

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The iDRAC firmware is in unrecoverable state and will not be able to successfully complete boot process.
Detailed Description: The iDRAC firmware is in unrecoverable state and will not be able to successfully complete boot process.
Recommended Response Action: 1) Turn off the server. 2) Disconnect the input power supply, wait for 30 seconds, and then reconnect the power. 3) Turn on the server. 4) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0323

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The iDRAC is successfully functioning, but operating in the Manufacturing Mode.
Detailed Description: The iDRAC is successfully functioning, but operating in the Manufacturing Mode.
Recommended Response Action: If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0324

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: iDRAC is running in an unprotected mode. Do not allow unauthorized access to iDRAC while in this mode.
Detailed Description: The iDRAC is running in an unprotected debug mode or running non-production firmware. Do not allow unauthorized access to iDRAC while in this mode.
Recommended Response Action: Update the iDRAC firmware or call your service provider.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0325

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The UPI topology of the server is degraded.
Detailed Description: The UPI topology of the server is degraded.
Recommended Response Action: Make sure that all processors or cables in the server support optimal operation. For more information about related specifications, see the platform Owners Manual.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0326

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory errors have occurred during the Double Data Rate (DDR) memory channel initialization on the memory slot arg1.

Arguments

arg1 = slot number

Detailed Description

One or more memory errors have occurred during the Double Data Rate (DDR) memory channel initialization on the memory slot identified in the message. This can be because of control clock lookback training error.

Recommended Response Action

Disconnect the input power to the system, reseat the DIMM, reconnect the power, and then restart. If the issue persists, replace the faulty DIMM installed in the slot identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0327

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory errors have occurred during the Double Data Rate (DDR) memory channel initialization on the memory slot of Socket arg1, Channel arg2.

Arguments

arg1 = CPU numbers
arg2 = channel numbers

Detailed Description

One or more memory errors have occurred during the Double Data Rate (DDR) memory channel initialization on the memory slot identified in the message. Entire channel is disabled. This can be because of the program ODT Timing overflow.

Recommended Response Action

Disconnect the input power to the system, reseat the DIMM, reconnect the power, and then restart. If the issue persists, replace the faulty DIMM installed in the slot identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0328

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory errors have occurred during the Double Data Rate (DDR) memory channel initialization on the memory slot arg1.

Arguments

arg1 = slot number

Detailed Description

One or more memory errors have occurred during the Double Data Rate (DDR) memory channel initialization on the memory slot identified in the message. This can be because of invalid DIMM Serial Presence Detect (SPD) contents.

Recommended Response Action

Disconnect the input power to the system, reseat the DIMM, reconnect the power, and then restart. If the issue persists, replace the faulty DIMM installed in the slot identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0329

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory errors have occurred during the Double Data Rate (DDR) memory channel initialization on the memory slot of Socket arg1, Channel arg2.

Arguments

arg1 = CPU numbers
arg2 = channel numbers

Detailed Description

Recommended Response Action

Disconnect the input power to the system, reseat the DIMM, reconnect the power, and then restart. If the issue persists, replace the faulty DIMM installed in the slot identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0330

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory errors have occurred during the Double Data Rate (DDR) memory channel initialization on the memory slot of Socket arg1, Channel arg2.

Arguments

arg1 = CPU numbers
arg2 = channel numbers

Detailed Description

Recommended Response Action

Disconnect the input power to the system, reseat the DIMM, reconnect the power, and then restart. If the issue persists, replace the faulty DIMM installed in the slot identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0331

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory errors have occurred during the Double Data Rate (DDR) memory channel initialization on the memory slot arg1.

Arguments

arg1 = slot number

Detailed Description

One or more memory errors have occurred during the Double Data Rate (DDR) memory channel initialization on the memory slot identified in the message. This can be because of Receive Enable Phase training error.

Recommended Response Action

Disconnect the input power to the system, reseat the DIMM, reconnect the power, and then restart. If the issue persists, replace the faulty DIMM installed in the slot identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0332

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory errors have occurred during the Double Data Rate (DDR) memory channel initialization on the memory slot arg1.

Arguments

arg1 = slot number

Detailed Description

Recommended Response Action

Disconnect the input power to the system, reseat the DIMM, reconnect the power, and then restart. If the issue persists, replace the faulty DIMM installed in the slot identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0333

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory errors have occurred during the Double Data Rate (DDR) memory channel initialization on the memory slot arg1.

Arguments

arg1 = slot number

Detailed Description

One or more memory errors have occurred during the Double Data Rate (DDR) memory channel initialization on the memory slot identified in the message. This can be because of Read Delay training error.

Recommended Response Action

Disconnect the input power to the system, reseat the DIMM, reconnect the power, and then restart. If the issue persists, replace the faulty DIMM installed in the slot identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0334

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory errors have occurred during the Double Data Rate (DDR) memory channel initialization on the memory slot arg1.

Arguments

arg1 = slot number

Detailed Description

One or more memory errors have occurred during the Double Data Rate (DDR) memory channel initialization on the memory slot identified in the message. This can be because of buffer DWL training error.

Recommended Response Action

Disconnect the input power to the system, reseat the DIMM, reconnect the power, and then restart. If the issue persists, replace the faulty DIMM installed in the slot identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0335

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory errors have occurred during the Double Data Rate (DDR) memory channel initialization on the memory slot arg1.

Arguments

arg1 = slot number

Detailed Description

One or more memory errors have occurred during the Double Data Rate (DDR) memory channel initialization on the memory slot identified in the message. This can be because of buffer MWD training error.

Recommended Response Action

Disconnect the input power to the system, reseat the DIMM, reconnect the power, and then restart. If the issue persists, replace the faulty DIMM installed in the slot identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0336

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory errors have occurred during the Double Data Rate (DDR) memory channel initialization on the memory slot arg1.

Arguments

arg1 = slot number

Detailed Description

One or more memory errors have occurred during the Double Data Rate (DDR) memory channel initialization on the memory slot identified in the message. This can be because of Mode Differential Data(MDQ) and Mode Differential Data Strobes(MDQS) write-delay training error.

Recommended Response Action

Disconnect the input power to the system, reseat the DIMM, reconnect the power, and then restart. If the issue persists, replace the faulty DIMM installed in the slot identified in the message.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0337

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to update the firmware of NVDIMM located in the memory slot arg1.

Arguments

arg1 = slot number

Detailed Description

The firmware of NVDIMM located in the memory slot identified in the message was not updated. The update was attempted on firmware slot 1. Because firmware slot 1 was not updated, the NVDIMM is now using the firmware version on firmware slot 0.

Recommended Response Action

Disconnect the input power to the system, wait for 30 seconds, and reconnect the power, Turn on the server and retry the operation. If the issue persists, replace the NVDIMM. For more information, see the product Owners Manual on the support site.

Category

Updates (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

6594

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, Reset

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0338

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The firmware of NVDIMM located in the memory slot arg1 is successfully updated.

Arguments

arg1 = slot number

Detailed Description

The firmware of NVDIMM located in the memory slot identified in the message is successfully updated.

Recommended Response Action

No response action is required. New version will become effective after the system restart.

Category

Updates (UEFI = UEFI Event)

Severity

Informational

Trap/EventID

6595

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, Reset

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0339

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The Dual Inline Memory Module (DIMM) in the memory slot arg1 is disabled because of initialization errors.

Arguments

arg1 = slot number

Detailed Description

The Dual Inline Memory Module (DIMM) in the memory slot identified in the message is disabled because of initialization errors.

Recommended Response Action

Check the System Event Log (SEL) or the Lifecycle Controller (LC) Log and re-insert the Dual Inline Memory Module (DIMM) identified in the message into the same slot.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0340

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

NVDIMM running from Backup Firmware Image at arg1 .

Arguments

arg1 = slot number

Detailed Description

The NVDIMM located at slot identified in the message is running from firmware slot 0 because firmware slot 1 is faulty.

Recommended Response Action

Update the NVDIMM to the latest firmware. If the issue persists, replace the faulty memory module identified in the message.

Category

Updates (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

6594

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0341

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

arg1 on NVDIMM located at arg2.

Arguments

arg1 = Issue
arg2 = slot number

Detailed Description

The NVDIMM located at slot identified in the message has specific issue identified in the message that sets the NVDIMM to Read-Only mode.

Recommended Response Action

This NVDIMM module will be set to read only mode. Replace the NVDIMM module.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0342

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The CPU in the arg1 socket is not properly fused.

Arguments

arg1 = CPU socket name

Detailed Description

The CPU is not fused to enable Platform Secure Boot.

Recommended Response Action

Do one of the following: 1) Fuse the CPU to enable the Platform Secure Boot feature. 2) Replace the CPU.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0343

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to boot the system because either the backplane signal cable is not installed properly or is damaged.
Detailed Description: System boot cannot be completed because either the backplane signal cable is not installed properly or is damaged. When the backplane power cable is installed but the backplane signal cable is not not installed, the voltage level of the backplane becomes less than the expected 5V, potentially leading to data loss and other issues.
Recommended Response Action: Turn off the server and reinstall or replace the backplane signal cable. For more information about the cable connections, see the Owners Manual of the system available on the support site.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0344

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The Management Engine experienced a HECI error: arg1.

Arguments

arg1 = error reason

Detailed Description

The Management Engine experienced an HECI error which may result in the failure of update process that is done by using either the EFI firmware or the Update Package.

Recommended Response Action

Do the following and retry the operation: 1) Disconnect the input power. 2) Wait for 30 seconds and reconnect the power.

Category

System Health (UEFI = UEFI Event)

Severity

Informational

Trap/EventID

2499

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0345

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The erase operation on the non-volatile DIMM with serial number arg1 in slot arg2 is successfully completed.

Arguments

arg1 = serial number
arg2 = slot number

Detailed Description

The erase operation for the specified DIMM completed successfully.

Recommended Response Action

No response action is required.

Category

Configuration (UEFI = UEFI Event)

Severity

Informational

Trap/EventID

10691

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0346

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to complete the erase operation on the non-volatile DIMM with serial number arg1 in slot arg2.

Arguments

arg1 = serial number
arg2 = slot number

Detailed Description

The erase operation could not be completed for the DIMM identified in the message.

Recommended Response Action

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0347

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to initialize the memory because one or more errors have occurred during the NVDIMM initialization in the slot arg1.

Arguments

arg1 = slot Number

Detailed Description

The memory cannot be initialized because one or more errors have occurred during the NVDIMM initialization in the slot identified in the message.

Recommended Response Action

Manually remove and reinstall the NVDIMM. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0348

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The Remaining Rated Endurance value of NVDIMM installed in slot arg1 is less than or equal to 1%.

Arguments

arg1 = slot Number

Detailed Description

The Remaining Rated Endurance value of NVDIMM installed in slot is less than or equal to 1% as identified in the message.

Recommended Response Action

Turn off the server and replace the NVDIMM immediately. For more information about the Remaining Rated Endurance, see the product Installation and Service Manual available on the support site.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0349

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to initialize the NVDIMMs because different types of NVDIMM SKUs or controller revisions are installed.
Detailed Description: The NVDIMMs cannot be initialized because different types of NVDIMM SKUs or controller revisions (Stepping) are installed.
Recommended Response Action: Turn off the server and replace the NVDIMMs to make sure all NVDIMM SKUs or controller revisions are same. For more information about the NVDIMMs SKUs or controller revision, see the product Installation and Service Manual available on the support site.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0350

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The NVDIMM in the memory slot arg1 is replaced or removed from a previously configured Persistent Memory (PM) region.

Arguments

arg1 = slot Number

Detailed Description

The NVDIMM in the memory slot identified in the message is replaced or removed from a previously configured Persistent Memory (PM) region.

Recommended Response Action

Create a new Persistent Memory (PM) region. For more information about creating a PM region, see the platform Installation and Service Manual available on the support site.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0351

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The NVDIMMs on socket arg1 are installed in an unsupported (configuration) manner. Major Error code arg2 Minor Error code arg3. Data in the Persistent Memory (PM) region may not be accessible.

Arguments

arg1 = socket Number
arg2 = major MRC error code
arg3 = minor MRC error code

Detailed Description

The NVDIMMs on socket identified in the message are not installed at supported configuration with major/minor MRC code to indicate invalid population. Data in the Persistent Memory (PM) region may not be accessible.

Recommended Response Action

For more information about creating a PM region, see the platform Installation and Service Manual available on the support site.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0352

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to use the Persistent Memory (PM) region configuration of the NVDIMM in the memory slot arg1.

Arguments

arg1 = slot Number

Detailed Description

The Persistent Memory (PM) region of the NVDIMM in the memory slot identified in the message cannot be configured because the NVDIMMs are not correctly configured.

Recommended Response Action

Verify the NVDIMM population configuration and retry the operation. For more information about NVDIMMs, see the platform Installation and Service Manual available on the support site.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0353

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The Persistent Memory (PM) configuration information of the NVDIMM in the memory slot arg1 is corrupted because the checksum or the header type is not valid.

Arguments

arg1 = slot Number

Detailed Description

The Persistent Memory (PM) configuration information of the NVDIMM in the memory slot identified in the message is corrupted because the checksum or the header type is not valid. The corrupted configuration information has been reset to default.

Recommended Response Action

Remove and reinstall the NVDIMMs or create a new Persistent Memory (PM) configuration. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0354

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The ratio of DDR memory capacity and NVDIMM capacity on the socket arg1 is not optimal to deliver the best performance.

Arguments

arg1 = socketName

Detailed Description

The ratio of DDR memory capacity and NVDIMM capacity on the socket identified in the message is not optimal to deliver the best performance.

Recommended Response Action

It is recommended that you reconfigure the ratio of DDR memory capacity to NVDIMM capacity to a value between 1:4 and 1:16. For more information about reconfiguring the DDR memory, see the platform Installation and Service Manual, available on the support site.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0355

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: All the NVDIMMs are disabled because the value of memory capacity of all the installed NVDIMMs has exceeded the maximum value supported by the processor.
Detailed Description: All the NVDIMMs are disabled because the value of memory capacity of all the installed NVDIMMs has exceeded the maximum value supported by the processor.
Recommended Response Action: Reconfigure the processor to support the value of memory capacity of all the installed NVDIMMs. For more information about reconfiguring the processor, see the platform Installation and Service Manual available on the support site.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0356

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The data in the Persistent Memory DIMM located in memory slot arg1 is not accessible because the DIMM is locked and the passphrase is incorrect.

Arguments

arg1 = slot label

Detailed Description

The data in the Persistent Memory DIMM located in the memory slot identified in the message is not accessible because the DIMM is locked and the passphrase is incorrect. Update the Persistent Memory Passphrase to the correct passphrase, or perform a Secure Erase on the DIMM. Secure erase will erase all persistent data.

Recommended Response Action

Update the Persistent Memory Passphrase to the correct passphrase or perform a Secure Erase operation on the Dual in-line Memory Module (DIMM). Secure erase will erase all persistent data.

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0357

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The Cryptographic Erase operation on the Intel Persistent Memory DIMM with serial number arg1 in slot arg2 is successfully completed.

Arguments

arg1 = serial number
arg2 = slot number

Detailed Description

The Cryptographic Erase operation for the specified Intel Persistent Memory DIMM completed successfully.

Recommended Response Action

No response action is required.

Category

Configuration (UEFI = UEFI Event)

Severity

Informational

Trap/EventID

10691

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0358

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to complete the Cryptographic Erase operation on the Intel Persistent Memory DIMM with serial number arg1 in slot arg2.

Arguments

arg1 = serial number
arg2 = slot number

Detailed Description

The Cryptographic Erase operation could not be completed for the Intel Persistent Memory DIMM identified in the message.

Recommended Response Action

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0359

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The Overwrite DIMM operation on the Intel Persistent Memory DIMM with serial number arg1 in slot arg2 is successfully completed.

Arguments

arg1 = serial number
arg2 = slot number

Detailed Description

The Overwrite DIMM operation for the specified Intel Persistent Memory DIMM completed successfully.

Recommended Response Action

No response action is required.

Category

Configuration (UEFI = UEFI Event)

Severity

Informational

Trap/EventID

10691

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0360

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to complete the Overwrite DIMM operation on the Intel Persistent Memory DIMM with serial number arg1 in slot arg2.

Arguments

arg1 = serial number
arg2 = slot number

Detailed Description

The Overwrite DIMM operation could not be completed for the Intel Persistent Memory DIMM identified in the message.

Recommended Response Action

Category

Configuration (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

10689

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0361

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Factory Default operation for the Intel Persistent Memory DIMMs in the system has completed successfully.
Detailed Description: The Factory Default operation for the Intel Persistent Memory DIMMs in the system has completed successfully.
Recommended Response Action: No response action is required.
Category: Configuration (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 10691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0362

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to complete the Factory Default operation on the Intel Persistent Memory DIMMs.
Detailed Description: Unable to complete the Factory Default operation on the Intel Persistent Memory DIMMs.
Recommended Response Action: Retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: Configuration (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 10689
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0363

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The ratio of DDR memory capacity and NVDIMM capacity on the socket arg1 is not optimal to deliver the best performance.

Arguments

arg1 = socketName

Detailed Description

The ratio of DDR memory capacity and NVDIMM capacity on the socket identified in the message is not optimal to deliver the best performance.

Recommended Response Action

It is recommended that you reconfigure the ratio of DDR memory capacity to NVDIMM capacity to a value between 1:2 and 1:16. For more information about reconfiguring the DDR4 memory, see the platform Installation and Service Manual, available on the support site.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0364

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to detect the power loss in chassis because the communication between the server module and Chassis Management Module (CMM) is unavailable.
Detailed Description: The power loss in chassis cannot be detected because the communication between the server module and Chassis Management Module (CMM) is unavailable. The Persistent Memory feature cannot save data if an input power loss occurs.
Recommended Response Action: Make sure that there are two working Chassis Management Modules (CMMs) available. If only one CMM is present, perform a firmware update operation on it only when the server modules that have the Persistent Memory feature are turned off.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0365

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The chassis is able to detect the power loss and the Persistent Memory feature is functional.
Detailed Description: The communication between the server module and Chassis Management Module (CMM) is restored. The Persistent Memory feature will successfully save data if an input power loss occurs.
Recommended Response Action: No response action is required.
Category: System Health (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 2499
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0366

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: An uncorrectable Memory Error has occurred because a Non-Volatile Dual In-line Memory Module (NVDIMM) is not functioning.
Detailed Description: Uncorrectable Memory Error has occurred because a Non-Volatile Dual In-line Memory Module (NVDIMM) is not functioning.
Recommended Response Action: Check the System Event Log (SEL) to identify the non-functioning NVDIMM. Remove and reinstall the Non-Volatile Dual In-line Memory Module (NVDIMM) device. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*, LCD
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0367

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Create Goal operation on the Intel Persistent Memory DIMMs is successfully completed.
Detailed Description: The Create Goal operation on the Intel Persistent Memory DIMMs is successfully completed.
Recommended Response Action: No response action is required.
Category: Configuration (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 10691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0368

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to complete the Create Goal operation on the Intel Persistent Memory DIMMs.
Detailed Description: Unable to complete the Create Goal operation on the Intel Persistent Memory DIMMs.
Recommended Response Action: Retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: Configuration (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 10689
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0369

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Complex Programmable Logic Device (CPLD) is successfully armed for the Asynchronous DRAM Refresh (ADR) signal.
Detailed Description: The Complex Programmable Logic Device (CPLD) is successfully armed for the Asynchronous DRAM Refresh (ADR) signal.
Recommended Response Action: No response action is required.
Category: Configuration (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 10691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0370

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Complex Programmable Logic Device (CPLD) cannot arm for the Asynchronous DRAM Refresh (ADR) signal. It might be due to Intel Persistent Memory DIMMs failed to initialize.
Detailed Description: The Complex Programmable Logic Device (CPLD) cannot arm for the Asynchronous DRAM Refresh (ADR) signal. It might be due to Intel Persistent Memory DIMMs failed to initialize.
Recommended Response Action: Reboot the system. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: Configuration (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 10689
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0371

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: BIOS data regions have been cleared.
Detailed Description: BIOS data regions have been cleared.
Recommended Response Action: No response action is required.
Category: Configuration (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 10691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0372

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The Remaining Rated Endurance value of the NVDIMM installed in slot arg1 is equal to 0%.

Arguments

arg1 = slot number

Detailed Description

The Remaining Rated Endurance value of the NVDIMM installed in slot identified in the message is equal to 0%.

Recommended Response Action

Turn off the server and replace the NVDIMM immediately. For more information about the Remaining Rated Endurance, see the product Installation and Service Manual available on the support site.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0373

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The NVDIMM installed in slot arg1 requires a maintenance.

Arguments

arg1 = slot number

Detailed Description

This is a non-critical issue identified during the NVDIMM initialization. The NVDIMM installed in slot identified in the message is requires a maintenance.

Recommended Response Action

Consider replacing the DIMM during the next maintenance cycle. For more information about the NVDIMM Health Status, see the product Installation and Service Manual available on the support site.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0374

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The NVDIMM installed in slot arg1 is in critical condition.

Arguments

arg1 = slot Number

Detailed Description

This is a critical issue identified during the NVDIMM initialization. The NVDIMM installed in slot identified in the message needs immediate replacement.

Recommended Response Action

Turn off the server and replace the NVDIMM immediately. For more information about the NVDIMM Health Status, see the product Installation and Service Manual available on the support site.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0375

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to apply the Persistent Memory (PM) region configuration of the NVDIMM in the memory slot arg1.

Arguments

arg1 = slot Number

Detailed Description

The Persistent Memory (PM) region of the NVDIMM in the memory slot identified in the message cannot be applied to system map.

Recommended Response Action

Verify the NVDIMM population configuration and retry the operation. For more information about NVDIMMs, see the platform Installation and Service Manual available on the support site.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0376

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: All the NVDIMMs are disabled because the installed processor does not support the Intel Persistent Memory DIMMs.
Detailed Description: All the NVDIMMs are disabled because the installed processor does not support the Intel Persistent Memory DIMMs.
Recommended Response Action: Reconfigure the processor to support the Intel Persistent Memory DIMMs. For more information about reconfiguring the processor, see the Installation and Service Manual of the system available on the support site.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0377

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The Non-Volatile Dual In-Line Memory Module (NVDIMM) in the memory slot arg1 has encountered a transient fatal failure during the previous boot.

Arguments

arg1 = slotNum

Detailed Description

The Non-Volatile Dual In-Line Memory Module (NVDIMM) in the memory slot identified in the message has encountered a transient fatal error during the previous boot.

Recommended Response Action

Remove and reinstall the Non-Volatile Dual In-line Memory Module (NVDIMM) device. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution. For more information about installation and removal, see the Installation and Service Manual of the server available on the support site.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0378

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The Non-Volatile Dual In-Line Memory Module (NVDIMM) in the memory slot arg1 has encountered a thermal shutdown event during the previous boot.

Arguments

arg1 = slotNum

Detailed Description

The Non-Volatile Dual In-Line Memory Module (NVDIMM) in the memory slot identified in the message has encountered a thermal shutdown event during the previous boot.

Recommended Response Action

Do one of the following: 1) Turn off the server. 2) Disconnect the input power, wait for 30 seconds, and then reconnect to the power source. 3) Turn on the server. 4) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0379

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to use total amount of installed memory because the Memory-Mapped I/O (MMIO) base address value is less than the maximum installed memory capacity.
Detailed Description: The MRC cannot initialize total amount of installed memory because the Memory-Mapped I/O (MMIO) base address value is less than the maximum installed memory capacity.
Recommended Response Action: Do the following the retry the operation: 1) Press F2 when the company logo is displayed. 2) On the System Setup page, configure the Memory-Mapped I/O (MMIO) base address value to greater than the maximum installed memory value.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0380

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to recognize chassis type because the Chassis Manager firmware is not up-to-date.
Detailed Description: The chassis type identification cannot be completed because the Chassis Manager firmware is not up-to-date.
Recommended Response Action: Update the Chassis Manager version to 2.x and later version, and then retry the operation.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0381

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The node(s) cannot recognize the chassis type because uncompleted sled recognition.
Detailed Description: The node(s) cannot recognize the chassis type because sled recognition uncompleted.
Recommended Response Action: Manually remove the node(s) and reinstall. For information about removing and installing a node, see the Installation and Service Manual of the respective server model available on the support site.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0382

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to boot because a mismatch is detected in node installed in the chassis. The installed node is arg1, but this C6400 chassis is configured to support 1-4 Nodes of type arg2.

Arguments

arg1 = Installed Sled
arg2 = Supported Sled

Detailed Description

The booting cannot be completed because a mismatch is detected in one or more nodes installed in the chassis.

Recommended Response Action

Make sure that all the nodes in the chassis are of same model. For information about compatible nodes in a chassis, see the Installation and Service Manual of the respective server model available on the support site.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0383

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to verify the chassis type via iDRAC and Block Controller. System configuration may be incorrect as a result.
Detailed Description: System BIOS is unable to verify the chassis type via iDRAC IPMI instruction to read BC(Block Controller). System configuration may be incorrect as a result.
Recommended Response Action: No response action is required.
Category: Configuration (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 10691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0384

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unsupported processors are installed. The processor Thermal Design Power (TDP) is higher than the system power limitation (threshold) value.
Detailed Description: Unsupported processors are installed. The processor Thermal Design Power (TDP) is higher than the system power limitation (threshold) value.
Recommended Response Action: Replace the processor(s) by using the supported processors. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: Configuration (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 10689
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0385

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: An add-in PCIe card with external USB ports that do not support the disabling of USB functionality is either detected or the BIOS is unable to disable the USB functionality. The Boot operation will continue without enforcing security on the card(s).
Detailed Description: An add-in PCIe card with external USB ports that do not support the disabling of USB functionality is either detected or the BIOS is unable to disable the USB functionality. The Boot operation will continue without enforcing security on the card(s).
Recommended Response Action: Do one of the following: 1) Turn off the server, 1a) Disconnect the input power, reinstall the add-in card, and then reconnect to the power source. 1b) Turn on the server. If the issue persists, Try again after updating the add-in card firmware to a latest version. If the issue still persists, the add-in card may not support disabling the USB ports functionality. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: Configuration (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 10691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0386

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: One or more drives are either in failed or degraded state.
Detailed Description: One or more drives are either in failed or degraded state.
Recommended Response Action: To view more information about the issue, go to the System Setup page on the BIOS HII, and then click the S150 Configuration Utility link. For more information, see the Dell PowerEdge RAID Controller (PERC) S150 Users Guide available on the support site.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0387

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to boot because a mismatch is detected in node arg1 installed in the chassis. The installed node is arg2, but this C6400 chassis is configured to support 1-4 Nodes of type arg3.

Arguments

arg1 = Node Number
arg2 = Installed Sled
arg3 = Supported Sled

Detailed Description

The booting cannot be completed because a mismatch is detected in one or more nodes installed in the chassis.

Recommended Response Action

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0388

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to honor the requested Non-Uniform Memory Access (NUMA) Node Per Socket (NPS) profile of arg1. Actual NUMA Node Per Socket profile is set to arg2.

Arguments

arg1 = NPS Profile Name
arg2 = NPS Profile Name

Detailed Description

Unable to honor the requested Non-Uniform Memory Access (NUMA) Node Per Socket (NPS) profile identified in the message.

Recommended Response Action

Make sure that the NPS profile is supported by doing the following, and then retry the operation: 1) Go to System Setup page and select System BIOS > Processor Settings > Number of CCDs per Processor. 2) Select Number of CCDs per Processor option which is compatible with the NUMA Nodes Per Socket profile. 3) Make sure that the processor SKU supports the requested NUMA Nodes Per Socket profile.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0389

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The server detected that a CMOS battery functionality is impacted. This is an expected behavior on the first boot after CPU or arg1 replacement.

Arguments

arg1 = arg1

Detailed Description

The server detected that a CMOS battery functionality is impacted. This is an expected behavior during the first boot operation after the replacement of either of the components identified in the message.

Recommended Response Action

To configure the system settings, go to the System Setup > System BIOS page. To configure the system time and date, go to the System Setup > System BIOS > Miscellaneous Settings page.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0390

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

A CMOS checksum issue is detected. CMOS is reinitialized. This is an expected behavior during the first boot operation after CPU or arg1 replacement.

Arguments

arg1 = arg1

Detailed Description

A CMOS checksum issue is detected. CMOS is reinitialized. This is an expected behavior during the first boot operation after replacement of either of the components identified in the message.

Recommended Response Action

To configure the necessary settings, go to the System Setup > System BIOS page.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0391

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Memory configuration does not match the enabled NUMA node Per Socket (NPS) setting.
Detailed Description: Memory configuration supported but not optimal for the enabled NUMA node Per Socket (NPS) setting.
Recommended Response Action: Please consider the following actions:1) Changing NPS setting under System Setup>System BIOS>Processor Settings>NUMA Nodes Per Socket, if supported. 2) For optimized memory configurations please refer to the General Memory Module Installation Guidelines section in the Installation and Service Manual, of the respective server model available on the support site.
Category: Configuration (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 10691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0392

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The slot in the riser arg1 has partially incompatible routing with the PowerEdge model arg2.

Arguments

arg1 = riser Name
arg2 = model Number

Detailed Description

The slot in the riser identified in the message has partially incompatible routing with the model identified in the message.

Recommended Response Action

Manually replace the riser with a riser that is compatible with this PowerEdge server.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0393

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The slot in the riser arg1 has incompatible routing with the PowerEdge server model arg2. The slot will be disabled.

Arguments

arg1 = riser Name
arg2 = model Name

Detailed Description

The slot in the riser identified in the message has incompatible routing with the PowerEdge server model name identified in the message.

Recommended Response Action

Manually replace the riser with a riser that is compatible with this PowerEdge server.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0396

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to authenticate the digital signature of the CPLD firmware because the current CPLD firmware version does not support the authentication process.
Detailed Description: Unable to authenticate the digital signature of the CPLD firmware because the current CPLD firmware version does not support the authentication process.
Recommended Response Action: Download the latest CPLD version from the support version, update the CPLD version, and then retry the operation. For information about updating a CPLD firmware, see the CPLD Release Notes available on the Drivers and Downloads page of the support site.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0397

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to validate the HTTPS certificate management task number arg1 generated by iDRAC because either the certificate is not of HTTPS type, an incorrect device number is entered, the operation is invalid, or the iDRAC or BIOS version is not up-to-date.

Arguments

arg1 = num

Detailed Description

The HTTPS certificate management task number identified in the message cannot be validated by iDRAC because either the certificate is not of HTTPS type, an incorrect device number is entered, the operation in invalid, or the iDRAC or BIOS version is not up-to-date.

Recommended Response Action

Make sure of the following and retry the operation: 1) The certificate is of HTTPS type. 2) Correct device is associated with the certificate. 3) Correct operation is specified for this task. 4) The BIOS and iDRAC version on the system are up-to-date.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0398

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to sync the HTTPS certificate arg1 of the HTTP device arg2 to iDRAC because either the iDRAC or BIOS version on the system is not up-to-date.

Arguments

arg1 = Certificate Number
arg2 = HTTP Device Number

Detailed Description

The HTTPS certificate number of the HTTP device identified in the message cannot be synced with iDRAC because either the iDRAC or BIOS version on the system is not up-to-date.

Recommended Response Action

Make sure that the BIOS and iDRAC version on the system are up-to-date, and then retry the operation.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0399

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to complete the Transport Layer Security (TLS) or Secure Socket Layer (SSL) handshake operation. The issue information code: arg1, arg2, Library arg3, Function arg4, and Issue cause arg5.

Arguments

arg1 = Error Details State
arg2 = Issue Code
arg3 = Library Name
arg4 = Function Name
arg5 = Issue Reason

Detailed Description

Unable to complete the Transport Layer Security (TLS) or Secure Socket Layer (SSL) handshake operation. Issue related information is as identified in the message. TLS (Transport Layer Security, whose predecessor is SSL) is the standard security technology for establishing an encrypted link between a web server and a web client, such as a browser or an app. A handshake is a process that enables the TLS/SSL client and server to establish a set of secret keys with which they can communicate. During this process, the client and server: 1. Agree on the version of the protocol to use. 2. Select the cryptographic algorithm to be used. 3. Authenticate each other by exchanging and validating digital certificates. If the TLS/SSL handshake succeeds then the TLS/SSL client and server securely transfers data to each other. Else, if a TLS/SSL handshake failure occurs then the connection is ended.

Recommended Response Action

Do the following and retry the operation: 1) Read through the information provided in the message and initiate necessary action. 2) Make sure that the protocol used by the client is supported by the server. 3) Make sure that the client configuration matches the customer configuration saved on the server.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0400

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

There is not even one Double Data Rate (DDR) type DIMM installed in CPU socket arg1.

Arguments

arg1 = socket Number

Detailed Description

There is not even one Double Data Rate (DDR) type DIMM installed in the CPU socket identified in the message.

Recommended Response Action

Make sure that there is at least one Double Data Rate (DDR) type DIMM installed in the CPU socket. For more information about DIMM population, see the respective Installation and Service Manual.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0401

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to use the system memory because the DIMMs are populated in an unsupported (configuration) manner.
Detailed Description: The system memory cannot be used because the DIMMs are populated in an unsupported (configuration) manner. The Memory initialization Reference Code (MRC) feature verifies the DIMM population in the slots, and then maps out the memory that does not meet the Power-on-Requirement (PoR) requirements.
Recommended Response Action: Make sure that the DIMMs are populated as recommended, and then retry the operation. For information about correct population of DIMMs, see the server-specific installation and Service Manual available on the support site.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0402

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to perform the dynamic runtime update of the Node Manager (NM) setting because: arg1. This may result in the misconfiguration of NM on the current platform.

Arguments

arg1 = ErrorCode

Detailed Description

The dynamic runtime update of the Node Manager (NM) setting cannot be performed because of the issue identified in the message. This may result in the misconfiguration of NM on the current platform.

Recommended Response Action

Do the following and retry the operation: 1) Disconnect the input power. 2) Wait for 30 seconds and reconnect to the power.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0403

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to configure the system memory interleaving across sockets because the current memory population do not fulfill the Uniform Memory Access Architecture (UMA) requirements.
Detailed Description: The system memory interleaving across sockets cannot be configured because the current memory population do not fulfill the Uniform Memory Access Architecture (UMA) requirements.
Recommended Response Action: Check the Dual Inline Memory Module (DIMM) population to make sure that Node Interleave can be enabled. For more information, see the platform Installation and Service Manual.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0404

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: All NVDIMMs are disabled because certain security policies have been enabled on the system.
Detailed Description: Security feature SGX/TME cannot co-exist with Persistent Memory, all installed persistent memory are disabled if one of security policy is enabled.
Recommended Response Action: Reconfigure the security policy to disable TME and SGX.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0405

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The NVDIMMs on socket arg1 are installed in an unsupported (configuration) manner.

Arguments

arg1 = number

Detailed Description

The NVDIMMs on socket identified in the message are installed in an unsupported (configuration) manner. The Memory initialization Reference Code (MRC) feature verifies the DIMM population that does not meet the POR(Plan Of Record) requirements.

Recommended Response Action

Make sure that the DIMMs are populated as recommended, and then retry the operation. For information about correct population of DIMMs, see the server-specific installation and Service Manual available on the support site.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0406

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to recognize the Chassis type because the Chassis Manager firmware may not be up-to-date, and it must be at version arg1 or later.

Arguments

arg1 = versionNum

Detailed Description

The Chassis type cannot be recognized because the Chassis Manager firmware may not be up-to-date, and it must be at version 3.x or later as identified in the message.

Recommended Response Action

1) Visit Dell Technologies support site. 2. Search for the chassis model name (for example, C6400). 3. Click DRIVERS & DOWNLOADS. 4. From the Category drop-down menu, select Chassis System Management. 5. From the list of firmware displayed, select the check box corresponding to the latest version, and then click Download.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0407

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to restore the previous system configuration because after replacing arg1 and restarting the server, "N" was selected to indicate that a system configuration restoration is not required.

Arguments

arg1 = arg1

Detailed Description

The previous system configuration cannot be restored because after replacing the component identified in the message and restarting the server, "N" was selected to indicate that a system configuration restoration is not required.

Recommended Response Action

No response action is required.

Category

Configuration (UEFI = UEFI Event)

Severity

Informational

Trap/EventID

10691

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0408

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The Baseboard Management Controller (BMC) is running in the Unprotected mode. Make sure that unauthorized accounts do not access BMC in this mode.
Detailed Description: The BMC is running in an unprotected mode. Do not allow unauthorized access to the BMC while in this mode.
Recommended Response Action: Update the Baseboard Management Controller (BMC) firmware. For more information about updating the BMC firmware, see the BMC Users Guide available on the support site.
Category: Configuration (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 10689
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0409

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The value of memory capacity of all the installed DIMMs has exceeded the maximum value supported by the processor, all NVDIMMs capacity are capped under the maximum value.
Detailed Description: The value of memory capacity of all the installed DIMMs has exceeded the maximum value supported by the processor, all NVDIMMs capacity are capped under the maximum value.
Recommended Response Action: Reconfigure the processor to support the value of memory capacity of all the installed NVDIMMs. For more information about reconfiguring the processor, see the platform Installation and Service Manual available on the support site.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0410

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: CPU Test Mode is enabled. Platform Secure Boot security is bypassed.
Detailed Description: CPU Test Mode is enabled in System Setup. To enable security and prevent the warning message, disable CPU Test Mode.
Recommended Response Action: To enable security, go to System Setup > Processor Settings > CPU Test Mode, and disable CPU Test Mode.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0411

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: An unsecure CPU with Platform Secure Boot disabled was detected.
Detailed Description: A CPU with Platform Secure Boot disabled is installed. Install a secure CPU in order to boot the system. To allow an unsecure CPU to possibly boot the system, go to System Setup > Processor Settings > CPU Test Mode, enable CPU Test Mode, then re-install the unsecure CPU.
Recommended Response Action: To boot an unsecure CPU: install a secured CPU, go to System Setup > Processor Settings > CPU Test Mode, enable CPU Test Mode, and then re-install the unsecure CPU.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0412

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to enable Intel Software Guard Extensions.
Detailed Description: Intel Software Guard Extensions has been disabled.
Recommended Response Action: Retry the operation. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0413

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

A arg1 issues occurred during the last shutdown operation on NVDIMM located in slot arg2.

Arguments

arg1 = failureStringType
arg2 = slotNumber

Detailed Description

The NVDIMM module in the slot identified in the message has issue because of the reasons identified in the message.

Recommended Response Action

During subsequent restart operations, if the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0414

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to update arg1 firmware in during the previous boot operation. (Reason: arg2 ).

Arguments

arg1 = component FQDD
arg2 = reason

Detailed Description

The component firmware could not be updated during the previous reboot operation because of the reason identified in the message.

Recommended Response Action

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0415

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: System BIOS is unable to fulfill the DIMM map-out request because the request renders the system with no usable memory.
Detailed Description: System BIOS is unable to fulfill the DIMM map-out request because the request renders the system with no usable memory. The server cannot function correctly without any usable system memory.
Recommended Response Action: Verify the DIMM map-out configuration in system BIOS setup and make sure that at least one DIMM is physically present in the server and enabled. For information about DIMM installation, see the respective Installation and Service Manual of the server.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0416

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to fully enumerate the Data Processing Unit (DPU) arg1 installed on the server because this DPU was not ready within the specified timeout period.

Arguments

arg1 = DPU FQDD

Detailed Description

The Data Processing Unit (DPU) identified in the message installed on the server cannot be fully enumerated because this DPU is not ready within the specified timeout period. If the Operating System (OS) of Data Processing Unit is not booted before the system BIOS PCIe enumeration, the system BIOS will not initialize the additional PCIe functions that would be enabled by the OS of Data Processing Unit.

Recommended Response Action

Update the Operating System and firmware of the Data Processing Unit (DPU), and then restart the server. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution. For information about updating DPU operating system, see the User Documentation supplied with the DPU or available on the support site.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0417

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: When TLS is enabled, insecure HTTP boot without TLS is not allowed.
Detailed Description: System BIOS is unable to boot via HTTP protocol (HTTP without TLS) because TLS mode is currently enabled.
Recommended Response Action: It is recommended to use HTTP boot over TLS for better security. To enable HTTP over TLS, 1) Set TLS Authentication Mode from None to desired mode in Network Settings > HTTP Device Settings > TLS Authentication Configuration 2) Import appropriate certificate in Root Certificate Configuration under same page. 3) HTTP boot URI should starts with https:// and configure necessary network environment. Alternatively, change TLS Authentication Mode to None to disable TLS. However, please note that HTTP without TLS is not secure.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0418

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to perform the NVMe over Fabrics (NVMe-oF) boot operation on the subsystem arg1 because the NVMe-oF host IP address is invalid.

Arguments

arg1 = SubsystemNumber

Detailed Description

The server BIOS cannot perform the NVMe over Fabrics (NVMe-oF) boot operation on the subsystem identified in the message because the NVMe-oF host IP address is invalid.

Recommended Response Action

Make sure that the host IP address is valid and retry the operation. Click System Setup > Network Settings > NVME-oF Device Settings, and then edit the host IP address, if necessary.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0419

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to perform the NVMe over Fabrics (NVMe-oF) boot operation on the subsystem arg1 because the NVMe-oF host subnet mask is invalid.

Arguments

arg1 = SubsystemNumber

Detailed Description

The server BIOS cannot perform the NVMe over Fabrics (NVMe-oF) boot operation on the subsystem identified in the message because the NVMe-oF host subnet mask is invalid.

Recommended Response Action

Make sure that the host subnet mask is valid and retry the operation. Click System Setup > Network Settings > NVME-oF Device Settings, and then edit the host subnet mask, if necessary.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0420

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to perform the NVMe over Fabrics (NVMe-oF) boot operation on the subsystem arg1 because the NVMe-oF host gateway is invalid.

Arguments

arg1 = SubsystemNumber

Detailed Description

The server BIOS cannot perform the NVMe over Fabrics (NVMe-oF) boot operation on the subsystem identified in the message because the NVMe-oF host gateway is invalid.

Recommended Response Action

Make sure that the host gateway is valid and retry the operation. Click System Setup > Network Settings > NVME-oF Device Settings, and then edit the host gateway, if necessary.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0421

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to perform the NVMe over Fabrics (NVMe-oF) boot operation on the subsystem arg1 because the NVMe-oF subsystem address is invalid.

Arguments

arg1 = SubsystemNumber

Detailed Description

The server BIOS cannot perform the NVMe over Fabrics (NVMe-oF) boot operation on the subsystem identified in the message because the NVMe-oF subsystem address is invalid.

Recommended Response Action

Make sure that the subsystem address is valid and retry the operation. Click System Setup > Network Settings > NVME-oF Device Settings, and then edit the subsystem address, if necessary.

Category

Configuration (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

10690

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0422

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The ratio of DDR memory capacity and NVDIMM capacity on the socket arg1 is not optimal to deliver the best performance.

Arguments

arg1 = socketName

Detailed Description

The ratio of DDR memory capacity and NVDIMM capacity on the socket identified in the message is not optimal to deliver the best performance.

Recommended Response Action

It is recommended that you reconfigure the ratio of DDR memory capacity to NVDIMM capacity to a value between 1:2 and 1:8. For more information about reconfiguring the DDR memory, see the platform Installation and Service Manual, available on the support site.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0423

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to delete the Secure Boot Policy data because the database arg1 has no data.

Arguments

arg1 = database

Detailed Description

The Secure Boot Policy data cannot be deleted because the database identified in the message has no data.

Recommended Response Action

Make sure that the database selection is correct and retry the operation.

Category

Configuration (UEFI = UEFI Event)

Severity

Informational

Trap/EventID

10691

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0424

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to delete the following Secure Boot Policy data from the database arg1, because the data is not available in the database: arg2, arg3.

Arguments

arg1 = dbType
arg2 = IDType
arg3 = IDValue

Detailed Description

The Secure Boot Policy data identified in the message cannot be deleted because the database has no such data.

Recommended Response Action

Make sure that the data type and data value are correct, and then retry the operation.

Category

Configuration (UEFI = UEFI Event)

Severity

Informational

Trap/EventID

10691

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0425

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The host device is now restarted to update a programmable device because of a change in the system inventory.
Detailed Description: A programmable device must be updated because of a change in the system inventory. The host device will be automatically restarted now to initiate the reprogramming operation.
Recommended Response Action: No response action is required.
Category: Audit (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 8643
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0427

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to enable the HBM Cache Mode on the socket arg1 because the ratio of HBM capacity to the DDR memory capacity is not supported.

Arguments

arg1 = socketName

Detailed Description

The HBM Cache Mode cannot be enabled because the ratio of HBM capacity to the DDR memory capacity is not supported.

Recommended Response Action

The supported ratio is between 1:2 and 1:64. Reconfigure the DDR memory capacity to the supported ratio. For more information about reconfiguring the DDR memory, see the platform Installation and Service Manual available on the support site.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0428

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Unable to boot because a mismatch is detected in node arg1 installed in the chassis. The installed node is arg2, but this arg3 chassis is configured to support 1-4 Nodes of type arg4.

Arguments

arg1 = Node Number
arg2 = Installed Sled
arg3 = Chassis Model
arg4 = Supported Sled

Detailed Description

The booting cannot be completed because a mismatch is detected in one or more nodes installed in the chassis.

Recommended Response Action

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0430

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

One or more memory initialization errors have occurred on High Bandwidth Memory within CPU in socket arg1. All High Bandwidth Memory Stacks are disabled.

Arguments

arg1 = socketName

Detailed Description

High Bandwidth Memory within CPU occurs memory initialization error, all HBM stacks are disabled.

Recommended Response Action

Do the following: 1) Remove input power to the system, 2) Reseat all processors and 3) Restart the system. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0431

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The boot mode is set to BIOS. Dell recommends to use the UEFI boot mode with Secure Boot for better security and advanced features. The BIOS boot mode can support only a limited set of Input/Output devices and OSs and is being deprecated in the industry.
Detailed Description: The boot mode is set to BIOS. Dell recommends to use the UEFI boot mode with Secure Boot for better security and advanced features. The BIOS boot mode can support only a limited set of Input/Output devices and OSs and is being deprecated in the industry.
Recommended Response Action: No response action is required.
Category: System Health (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 2499
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0432

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to allocate Memory Mapped Input Output (MMIO) resources for one or more PCIe devices because of insufficient MMIO memory.
Detailed Description: The Memory Mapped Input Output (MMIO) resources cannot be allocated for one or more PCIe devices because of insufficient MMIO memory.
Recommended Response Action: Remove unused PCIe card(s) to free up MMIO space.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0433

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The server BIOS has initiated the cold-reboot operation for a maximum of three times to recover arg1 from the arg2 state.

Arguments

arg1 = DPU FQDD
arg2 = DPU Boot Status

Detailed Description

BIOS has initiated the cold reboot for a maximum of three times to recover the Data Processing Unit (DPU) from its current boot status identified in the message. The boot status has remained the same after subsequent cold-reboot operations and the functionality of DPU may be degraded or disabled.

Recommended Response Action

Update the operating system and firmware of the Data Processing Unit (DPU), and then restart the server. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution. For information about updating DPU operating system, see the User Documentation supplied with the DPU or available on the support site.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0434

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

Processor mismatch between the Application Processors and the Boot Processor: arg1.

Arguments

arg1 = Error Reason

Detailed Description

A processor mismatch has been detected between the Application Processors and the Boot Processor.

Recommended Response Action

Replace the Compute Module. For more information about replacing the Compute Module, see the Installation and Service Manual (ISM) or other technical documentation available on the support site.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0435

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Successfully logged in to the BIOS Setup using the password.
Detailed Description: Successfully logged in to the BIOS Setup using the password.
Recommended Response Action: No response action is required.
Category: Audit (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 8643
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0436

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to log in to the BIOS Setup because an invalid password is entered.
Detailed Description: Cannot log in to the BIOS Setup because an invalid password is entered.
Recommended Response Action: Enter a valid BIOS Setup password and retry the operation. The system will stop responding after three unsuccessful login attempts.
Category: Audit (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 8642
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0437

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The maximum number of attempts to log in to BIOS Setup by using an incorrect or invalid password is reached. The system has stopped responding.
Detailed Description: The maximum number of attempts to log in to BIOS Setup by using an incorrect or invalid password is reached. The system has stopped responding.
Recommended Response Action: Restart the server immediately and retry the operation.
Category: Audit (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 8641
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0438

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Successfully logged in to the system using the BIOS System password.
Detailed Description: Successfully logged in to the system using the BIOS System password.
Recommended Response Action: No response action is required.
Category: Audit (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 8643
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0439

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to log in to the server because an incorrect BIOS password is entered.
Detailed Description: Cannot log in to the server because an incorrect BIOS password is entered.
Recommended Response Action: Enter a valid BIOS System password or BIOS Setup password and retry the operation. The system will stop responding after three unsuccessful login attempts.
Category: Audit (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 8642
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0440

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The maximum number of attempts to log in to the system by using an incorrect or invalid password is reached. The system has stopped responding.
Detailed Description: The maximum number of attempts to log in to the system by using an incorrect or invalid password is reached. The system has stopped responding.
Recommended Response Action: Restart the server immediately and retry the operation.
Category: Audit (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 8641
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Email Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0441

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The BIOS is attempting to boot from the arg1.

Arguments

arg1 = boot target

Detailed Description

The BIOS is attempting to boot from the identified in the message.

Recommended Response Action

No response action is required.

Category

Audit (UEFI = UEFI Event)

Severity

Informational

Trap/EventID

8643

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0442

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: BIOS is at the end of the Boot Order. System is reinitializing.
Detailed Description: BIOS is at the end of the Boot Order. System is reinitializing.
Recommended Response Action: No response action is required.
Category: Audit (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 8643
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0444

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: One or more uncorrectable Compute Express Link (CXL) device issues have been detected during the last boot operation.
Detailed Description: One or more uncorrectable Compute Express Link (CXL) device issues have been detected during the last boot operation.
Recommended Response Action: Do the following: 1) Check the System Event Log (SEL) data to identify the PCIe device. 2) Update the device firmware. 3) Restart the server. 4) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0445

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: One or more correctable Compute Express Link (CXL) device issues have been detected during the Power-On-Self-Test (POST) operation.
Detailed Description: One or more correctable Compute Express Link (CXL) device issues have been detected during the Power-On-Self-Test (POST) operation. The issue is detected during the current POST boot sequence.
Recommended Response Action: Do the following: 1) Check the System Event Log (SEL) data to identify the CXL device. 2) Update the device firmware. 3) Restart the server. 4) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0446

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: One or more uncorrectable Compute Express Link (CXL) device issues have been detected during the Power-On-Self-Test (POST) operation.
Detailed Description: One or more uncorrectable Compute Express Link (CXL) device issues have been detected during the Power-On-Self-Test (POST) operation. The issue is detected during the current POST boot sequence.
Recommended Response Action: Do the following: 1) Check the System Event Log (SEL) data to identify the CXL device. 2) Update the device firmware. 3) Restart the server. 4) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0447

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The system time and date are invalid.
Detailed Description: The system time and date are invalid.
Recommended Response Action: Go to the System Setup to set the current time and date.
Category: Configuration (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 10691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0448

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to fully homogeneously interleave Compute Express Link (CXL) memory because the CXL hardware is incorrectly configured or has issues.
Detailed Description: BIOS cannot initialize the server to fully homogeneously interleave CXL memory together because the CXL hardware is incorrectly configured or has issues. The CXL memory is now operating in a mixed homogeneous interleave mode and may no longer be operating at optimal performance and capacity.
Recommended Response Action: Do the following: 1) Check the CXL memory configuration and ensure that it complies with the configurations in the Installation and Service Manual for your model. 2) Check for CXL event messages that may indicate hardware issues and follow the recommended actions for those messages.
Category: System Health (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 2498
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0449

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: BIOS is unable to initialize the server to use one or more CXL hardware devices installed in the server. This is because an unsupported CXL hardware configuration is used in the server.
Detailed Description: BIOS is unable to initialize the system to use one or more CXL hardware devices installed in the system. This is the result of an unsupported CXL hardware configuration. The related CXL hardware not be used by the system.
Recommended Response Action: Check the CXL hardware configuration and ensure that it complies with the configurations in the Installation and Service Manual for your model.
Category: Configuration (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 10689
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0450

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: BIOS is unable to initialize the server to use one or more CXL hardware devices installed in the server because of hardware issues.
Detailed Description: BIOS cannot initialize the server to use the CXL hardware because of hardware issues.
Recommended Response Action: Do the following: 1) Make sure that all the CXL memory devices, BIOS, and iDRAC are updated to the latest firmware version. 2) Check for CXL event messages that may indicate hardware issues and follow the recommended actions for those messages. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0451

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Compute Express Link (CXL) hardware is not responding via the in-band management interface.
Detailed Description: CXL hardware is not responding via the in-band management interface. This will result in a loss of error handling and other device management features.
Recommended Response Action: Do the following: 1) Check the CXL hardware and ensure that it is supported per the Installation and Service Manual for your model. Replace any unsupported devices with supported devices if necessary. 2) Check for CXL event messages that may indicate hardware issues and follow the recommended actions for those messages. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.
Category: System Health (UEFI = UEFI Event)
Severity: Critical
Trap/EventID: 2497
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0452

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: System is no longer configured to use CPU system memory and Compute Express Link (CXL) memory in Flat2LM mode because hardware is incorrectly configured or has issues.
Detailed Description: BIOS cannot initialize the server to use CXL and CPU system memory together in Flat2LM mode because the server hardware is incorrectly configured, or the CXL hardware or native CPU memory has issues.
Recommended Response Action: Check the CXL memory device and the native CPU memory configuration. Ensure that the devices comply with the configurations in the Installation and Service Manual for your model. Also check for other CXL or MEM event messages that may indicate hardware issues.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0453

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: Unable to heterogeneously interleave CPU system memory and Compute Express Link (CXL) memory together because hardware is incorrectly configured or has issues.
Detailed Description: BIOS cannot initialize the server to interleave CPU system memory and CXL memory together because the server hardware is incorrectly configured, or the CXL hardware or CPU system memory has issues.
Recommended Response Action: Do the following: 1) Check the CXL and CPU system memory configuration and ensure that it complies with the configurations in the Installation and Service Manual for your model. 2) Check for CXL or MEM event messages that may indicate hardware issues and follow the recommended actions for those messages.
Category: Configuration (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 10690
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0454

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: A request to fuse the Platform Secure Boot CPU is declined.
Detailed Description: An unfused CPU or CPUs are detected, but a request to fuse is declined by pressing any key other than Y key in response to a PSB prompt. The system is in an unsecured state.
Recommended Response Action: No response action is required. Wait a few minutes for the fusing operation to complete.
Category: Configuration (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 10691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0455

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: A request to fuse the Platform Secure Boot CPU is accepted. The fusing operation is started.
Detailed Description: A request to fuse is accepted by pressing the Y key in response to a PSB prompt. Fusing the CPU enables the Platform Secure Boot feature. After fusing, the CPU will not work on other vendor boards.
Recommended Response Action: No response action is required. Wait a few minutes for the fusing operation to complete.
Category: Configuration (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 10691
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0456

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The BIOS Field Service Debug (FSD) certificate is installed on BMC, but BIOS is unable to retrieve the debug key from BMC because of internal issues.
Detailed Description: The BIOS Field Service Debug (FSD) certificate is installed on BMC, but BIOS cannot retrieve the debug key from BMC because of one or more of the following: 1) BMC is not available. 2) The Get debug key operation from BMC has exceeded the maximum number of attempts. 3) An attempt to set the debug key in BIOS is unsuccessful.
Recommended Response Action: Do one of the following: 1) Restart BMC and server, and then retry updating the debug BIOS image file. 2) Update the BMC firmware to the latest version and retry updating the debug BIOS image file.
Category: Updates (UEFI = UEFI Event)
Severity: Warning
Trap/EventID: 6594
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0457

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The UEFI driver of the arg1 (Vendor ID: arg2, Device ID: arg3) in arg4, is indicating a status that it must be configured.

Arguments

arg1 = DeviceName
arg2 = VendorId
arg3 = DeviceId
arg4 = MappedLocation

Detailed Description

Using the UEFI Driver Health Protocol, the UEFI driver of the device identified in the message is indicating a status that it must be configured.

Recommended Response Action

Do the following:1) Restart the system. When the system is restarting, press the function (F11) key to view Boot Manager. On the Boot Manager page, select the Driver Health Menu option. Recommendations may be one of the following:a) An option to configure the device. b) A recommendation to configure the device settings by opening the System Setup > Device Settings page. c) Complete the task recommended or change the device settings. 2) Ensure that the firmware version of all devices and components in the system is up to date. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0458

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The UEFI driver of the arg1 (Vendor ID: arg2, Device ID: arg3) in arg4, is indicating a status that the driver needs to run a repair operation.

Arguments

arg1 = DeviceName
arg2 = VendorId
arg3 = DeviceId
arg4 = MappedLocation

Detailed Description

Using the UEFI Driver Health Protocol, the UEFI driver of the device identified in the message is indicating a status that the driver needs to run a repair operation.

Recommended Response Action

Do the following:1) Restart the system. When the system is restarting, press the function (F11) key to view the Boot Manager. On the Boot Manager page, select the Driver Health Menu option. Recommendations may be one of the following: a) An option to reconnect the device. b) A recommendation to change the specified device settings by opening the System Setup > Device Settings page. 2) Ensure that the firmware version of all devices and components in the system is up to date. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0459

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The UEFI driver of the arg1 (Vendor ID: arg2, Device ID: arg3) in arg4, is indicating the status as Failed.

Arguments

arg1 = DeviceName
arg2 = VendorId
arg3 = DeviceId
arg4 = MappedLocation

Detailed Description

Using the UEFI Driver Health Protocol, the UEFI driver of the device identified in the message is indicating the status as Failed.

Recommended Response Action

Do the following:1) Restart the system. When the system is restarting, press the function (F11) key to view Boot Manager. On the Boot Manager page, select the Driver Health Menu option. Recommendations may be one of the following: a) An option to recover the device. b) A recommendation to change the device settings by opening the System Setup > Device Settings page. c) Power off the system, manually remove and reinstall the specified device, and then power on the system. 2) Ensure that the firmware version of all devices and components in the system is up to date. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0460

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The UEFI driver of the arg1 (Vendor ID: arg2, Device ID: arg3) in arg4, is indicating a status that it must be reconnected.

Arguments

arg1 = DeviceName
arg2 = VendorId
arg3 = DeviceId
arg4 = MappedLocation

Detailed Description

Using the UEFI Driver Health Protocol, the UEFI driver of the device identified in the message is indicating a status that it must be reconnected.

Recommended Response Action

Do the following:1) Restart the system. When the system is restarting, press the function (F11) key to view Boot Manager. On the Boot Manager page, select the Driver Health Menu option. Recommendations may be one of the following: a) An option to reconnect the device. b) A recommendation to configure the specified device settings by opening the System Setup > Device Settings page. c) Power off the system, manually remove and reinstall the specified device, and then power on the system. 2) Ensure that the firmware version of all devices and components in the system is up to date. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0461

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

The UEFI driver of the arg1 (Vendor ID: arg2, Device ID: arg3) in arg4, is indicating a status that the system must be rebooted.

Arguments

arg1 = DeviceName
arg2 = VendorId
arg3 = DeviceId
arg4 = MappedLocation

Detailed Description

Using the UEFI Driver Health Protocol, the UEFI driver of the device identified in the message is indicating a status that the system must be rebooted.

Recommended Response Action

Do the following:1) Restart the system by using the iDRAC Virtual Power Cycle feature or perform a manual Power Cycle operation on the system. To perform a manual Power Cycle operation, do the following: a) Disconnect the power cords. b) Wait 30 seconds. c) Reconnect the power cords. 2) Ensure that the firmware version of all devices and components in the system is up to date. 3) If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

System Health (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

2498

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0462

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message: The redundant data in Non-Volatile Random Access Memory (NVRAM) has been successfully reclaimed.
Detailed Description: BIOS verifies if there is redundant data in NVRAM. If redundant data is identified, an NVRAM Reclaim operation is performed to create necessary free NVRAM space.
Recommended Response Action: No response action is required.
Category: Audit (UEFI = UEFI Event)
Severity: Informational
Trap/EventID: 8643
Redfish Event Type: Alert
Applicable Event or Alert Types: iDRAC—Filter Visibility, SNMP Alert, Remote System Log, Redfish Eventing*, LC Log*
Applicable Event or Alert Types: CMC—Not Applicable

UEFI0463

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

CPU observed an exception of class arg1: arg2. This is because of a recently installed hardware or updated software.

Arguments

arg1 = exception Code
arg2 = exception_Message

Detailed Description

CPU observed an exception of a class identified in the message. This is because of a recently installed hardware or updated software.

Recommended Response Action

If the software is updated, then roll back the version. If a hardware component is installed, remove the component. If the issue persists, Collect a SupportAssist collection (TSR) report using iDRAC. Visit https://www.dell.com/support/incidents-online/contactus/dynamic to use the Virtual Assistant to analyze the collection and recommend a resolution.

Category

System Health (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

2497

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*, LC Log*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0464

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

arg1.

Arguments

arg1 = error message

Detailed Description

The issue is identified in the message.

Recommended Response Action

To use the Virtual Assistant to analyze the collection and recommend a resolution, visit https://www.dell.com/support/incidents-online/contactus/dynamic.

Category

Audit (UEFI = UEFI Event)

Severity

Informational

Trap/EventID

8643

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0465

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

arg1.

Arguments

arg1 = error message

Detailed Description

The issue is identified in the message.

Recommended Response Action

To use the Virtual Assistant to analyze the collection and recommend a resolution, visit https://www.dell.com/support/incidents-online/contactus/dynamic.

Category

Audit (UEFI = UEFI Event)

Severity

Warning

Trap/EventID

8642

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*

Applicable Event or Alert Types

CMC—Not Applicable

UEFI0466

NOTE: Event or Alert types that are enabled by default are identified using an asterisk (*) symbol in the Applicable Event or Alert Types section.

Message

arg1.

Arguments

arg1 = error message

Detailed Description

The issue is identified in the message.

Recommended Response Action

To use the Virtual Assistant to analyze the collection and recommend a resolution, visit https://www.dell.com/support/incidents-online/contactus/dynamic.

Category

Audit (UEFI = UEFI Event)

Severity

Critical

Trap/EventID

8641

Redfish Event Type

Alert

Applicable Event or Alert Types

iDRAC—Filter Visibility, SNMP Alert, Remote System Log, WS Eventing, Redfish Eventing*

Applicable Event or Alert Types

CMC—Not Applicable