Dell PowerEdge R330 Owner's Manual

Troubleshooting iDRAC Direct (USB XML configuration)

For information about USB storage device and system configuration, see Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.

Steps

  1. Ensure that your USB storage device is connected to the front USB Management Port, identified by iDRAC Direct icon icon.
  2. Ensure that your USB storage device is configured with an NTFS or an FAT32 file system with only one partition.
  3. Verify that the USB storage device is configured correctly. For more information about configuring the USB storage device, see Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
  4. In the iDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic or iDRAC Direct Only.
  5. Ensure that the iDRAC Managed: USB XML Configuration option is either Enabled or Enabled only when the server has default credential settings.
  6. Remove and reinsert the USB storage device.
  7. If import operation does not work, try with a different USB storage device.

Next steps

If all troubleshooting fails, see the Getting help section.

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