Dell EMC PowerEdge R550 Installation and Service Manual

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Error messages

This section describes the error messages displayed on the screen during POST or captured in the system event log (SEL)/LifeCycle (LC) log.

Table 1. Error message HWC8010This table describes the error message HWC8010.
Error code HWC8010
Message The System Configuration Check operation resulted in the following issue involving the indicated component type
Arguments Riser, floating card (fPERClike BOSS), backplane, processor, cable, or other components
Detailed Description The issue identified in the message is observed in the System Configuration Check operation.
Recommended Response Action Do the following and retry the operation:
  1. Disconnect the input power.
  2. Check for proper cable connection and component placement. If the issue persists, contact the service provider.
Category System Health (HWC = Hardware Config)
Severity Critical
Trap/EventID 2329
Table 2. Error message HWC8011This table describes the error message HWC8011.
Error code HWC8011
Message The System Configuration Check operation resulted in multiple issues involving the indicated component type
Arguments Riser, floating card (fPERClike BOSS), backplane, processor, cable, or other components
Detailed Description Multiple issues are observed in the System Configuration Check operation.
Recommended Response Action Do the following and retry the operation:
  1. Disconnect the input power.
  2. Check for proper cable connection and component placement. If the issue persists, contact the service provider.
Category System Health (HWC = Hardware Config)
Severity Critical

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