Integrated Dell Remote Access Controller With Lifecycle Controller
Integrated Dell Remote Access Controller (iDRAC) with Lifecycle Controller enhances your productivity and improves the overall availability of your Dell server. iDRAC alerts you about server problems, enables remote server management, and reduces the need to physically visit the server. Using iDRAC you can deploy, update, monitor, and manage servers from any location without the use of agents through a one-to-one or one-to-many management method.
Dell SupportAssist, an optional Dell Services offering, provides remote monitoring, automated data collection, automated case creation, and proactive contact from Dell Technical Support on select Dell PowerEdge servers. The available features vary depending on the Dell Service entitlement purchased for your server. SupportAssist enables faster problem resolution and reduces the time spent on the phone with Technical Support.
iSM is a software application that is recommended to be installed on the server’s operating system. It complements iDRAC with additional monitoring information from the operating system and also provides quick access to the logs used by SupportAssist for troubleshooting and resolving hardware issues. Installing iSM further enhances the information provided to iDRAC and SupportAssist.
OpenManage Server Administrator (OMSA)/OpenManage Storage Services (OMSS)
OMSA is a comprehensive one-to-one systems management solution for both local and remote servers, associated storage controllers, and Direct Attached Storage (DAS). Included in OMSA is OMSS, which enables configuration of the storage components attached to the server. These components include RAID and non-RAID controllers and the channels, ports, enclosures, and disks attached to the storage.