Dell EMC Boot Optimized Server Storage-S1 User's Guide

Physical disk not visible to operating system

Issue:

One or both physical disks are not appearing for use by an operating system.

Probable Cause:

A physical disk will not be presented to the operating system in the following scenarios:

There is RAID metadata on the physical disk and no RAID metadata on the controller.
The BOSS-S1 controller has RAID metadata on it and the physical disk does not have the RAID metadata on it.

Corrective Action:

If the RAID metadata is on the controller, follow the steps listed in Clear Controller Configuration.

If the RAID metadata is on the physical disk, follow the steps specified in Erase physical disk.

Alternatively, if you want to keep the RAID drive, refer to Virtual Disk Not visible to Operating System