Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Dell PowerEdge R730 Owner's Manual

Troubleshooting iDRAC Direct - Laptop connection

For information about USB laptop connection and system configuration, see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals.

Steps

  1. Ensure that your laptop is connected to the front USB Management Port, identified by front USB Management Port icon with a USB Type A/A cable.
  2. On the iDRAC Settings Utility screen, ensure that USB Management Port Mode is configured as Automatic or iDRAC Direct Only.
  3. If the laptop is running Windows operating system, ensure that the iDRAC Virtual USB NIC device driver is installed.
  4. If the driver is installed, ensure that you are not connected to any network through WiFi or cabled ethernet, as iDRAC Direct uses a non-routable address.

Next steps

If all troubleshooting fails, see the Getting help section.

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\