Dell EMC PowerEdge R840 Installation and Service Manual

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Locating the Service Tag of your system

You can identify your system using the unique Express Service Code and Service Tag. Pull out the information tag in the front of the system to view the Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system.

The mini Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell to route support calls to the appropriate personnel.
Figure 1. Locating Service Tag of your system This image shows the Service Tag of your system
  1. Information tag (top view)
  2. Information tag (bottom view)
  3. OpenManage Mobile (OMM) label (optional)
  4. iDRAC MAC address and iDRAC secure password label
    NOTE If you have opted for secure default access to iDRAC, the iDRAC secure default password is available on the back of the system Information tag. This section of label will be blank, if you have not opted for secure default access to iDRAC, then the default user name and password are root and calvin.
  5. Service Tag

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