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Chassis Management Controller Version 2.0 for Dell PowerEdge VRTX User's Guide

Troubleshooting Controller

To troubleshoot a controller:
  1. In the left pane, click Chassis Overview > Storage > Controllers > Troubleshooting .
  2. On the Controller Troubleshooting page, from the Actions drop-down list for the respective controller, select any one of the following, and then click Apply.
    • Reset Configuration — Deletes the virtual disks and hots spares. However, the data on the disks is not erased.
    • Export TTY Log — The TTY debug log from the storage controller is exported to your local system.
    • Discard Pinned Cache — Deletes data that is stored in RAID controller cache.
      • NOTE: If there is pinned cache, the option to clear it is present. If there is no pinned cache, this option is not displayed.
    • Disable RAID Controller — Disables the peer controller. This option is available in the drop-down menu only for the Integrated 2 PERC when it is not disabled.
    • Enable RAID Controller — Enables the peer controller. If the Integrated 2 PERC is already disabled, then the Enable Raid Controller option is available in the drop-down menu.
      • NOTE:
      For a disabled PERC, none of the other options Reset Configuration, Export TTY Log, Discard Pinned Cache, and Disable RAID Controller are available in the drop-down menu.

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