
Dell PowerEdge XR4000w Installation and Service Manual
Using the Witness Heart Beat function
The Witness “Heart Beat” is a feature that is enabled through the Dell OS Agent for Witness (DOSA-W) which resides on the Witness host. Usage of the Heart Beat requires a properly deployed DOSA-W driver to the Witness host (Witness DOSA-W deployment for deployment information).
The Witness Heart Beat is a regular pulse that the CM receives from the Witness OS every 60 seconds. The iDRAC of connected compute sleds supports a Heart Beat monitor feature which is disabled by default. If there are no compute sleds in the chassis, the Chassis Manager disables this feature by default as well.
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When the Heart Beat functionality is enabled through iDRAC, the CM behavior is as follows:
- After Witness power-on, CM waits five minutes for BIOS load and Witness OS boot.
- After five minutes (or if heartbeat monitoring is switched to “Enabled” through iDRAC during this period), a three minute watchdog timer starts.
- Every 60 seconds, the heartbeat pulse send from the Witness host will reset the watchdog timer.
- If the watchdog timer expires, the CM will cold-reboot the Witness.
NOTE:This cold-reboot cannot occur more than three times in a 24-hour period; any additional expiry of the watchdog timer will only log an error in iDRAC.
Figure 1. Enabling the Witness Heart Beat in iDRAC 
| Message ID | Message | RRA | DD | Severity |
|---|---|---|---|---|
| WNS0006 | The Witness Server Heart Beat failure is detected. | Ensure that Witness server host is booted to OS. If not, make sure it boots to OS successfully by restarting it. Use “RACADM WitnessServerPowerAction reset” command to restart the Witness server. Similarly iDRAC GUI or Redfish option can also be used to restart the Witness Server. | The Witness Server OS is not responding to Heart Beat sent from Chassis Manager. | Severity -1 (Critical) |

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