Dell DL4000 Appliance Deployment Guide

Installing the Rapid Recovery Agent software on Windows machines

1. From the machine you want to protect, double-click on the executable Rapid Recovery Agent installer file to start the installer.

   Depending on the configuration of your machine, the User Account Control window or the Open File - Security Warning window could appear.

2. If prompted for permission, confirm that you want to run the installer and make changes to the system.
3. If .NET components are missing or need to be upgraded, accept the prompts to download and install the framework.
4. In the language field, select the appropriate language and then click OK.
5. Choose from one of the following:
   • If this is the first time the Rapid Recovery Agent software is being installed on this machine, the installer prepares the installation, and then the Rapid Recovery Agent Installation Wizard appears. Proceed to Step 6.
   • If this machine has an earlier version of the AppAssure Agent or Rapid Recovery Agent software installed, you will see a message asking if you want to upgrade to the current version.
     1. Click Yes.

        The Rapid Recovery Agent Installation Wizard appears, showing the Progress page of the wizard. The application downloads to the destination folder, with progress displayed in the progress bar. When finished, the wizard automatically advances to the Completed page.

     2. Skip to Step 12.
6. In the Rapid Recovery Agent Installation Wizard, on the Welcome page, click Next to continue with the installation.

   The License Agreement page appears.

7. On the License Agreement page, click I accept the terms in the license agreement, and then click Next.

   The Prerequisites page appears.

8. The Rapid Recovery Agent Installer verifies the existence of the prerequisite files.
   • If the prerequisite files exist, a message appears indicating that all prerequisites are installed on the machine.
   • If the prerequisite files do not exist, the Rapid Recovery Agent Installer identifies which files are needed and displays the results accordingly; for example, CRT 2013 (x64) ENU (distributable code for Microsoft Visual Studio^®), or Microsoft System CLR Types for SQL Server 2008 R2 (x64). Click Install Prerequisites.
9. When the installation of the prerequisite files is completed, click Next.

   The Installation Options page appears.

10. On the Installation Options page, review the installation options. If necessary, modify them as described below.
    • In the Destination Folder text field, review the destination folder for the installation. If you want to change the location, do the following:
      • Click the folder icon.
      • In the Browse to Destination Folder dialog box, select a new location.
      • Click OK.
    • In the Port Number text field, enter a port number to use for communication between the Agent software on the protected machine and the Rapid Recovery Core.
      NOTE: The default value is 8006. If you change the port number, be sure to make note of it in the event that you need to adjust configuration settings at a later time.
    • Select Allow Agent to automatically send diagnostic and usage information to Dell Inc. to send diagnostic and usage information to Dell. If you do not want to send this information, clear this option.
11. Once you are satisfied with the installation options, click Install.

    The Progress page appears, and includes a status bar that lets you monitor the progress of the installation.

    When the installation is complete, the Completed page appears. Skip to Step 12. .

12. On the Completed page, if you see a message indicating that the system must be restarted before the installation takes effect, perform one of the following steps:
    • To restart now, select Yes, I want to restart my computer now.
    • To restart later, clear the Yes, I want to restart my computer now option.
13. On the Completed page, click Finish.

    The installer wizard closes, and the Agent installation is complete.