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Dell PowerVault ME4 Series Storage System Administrator’s Guide

SupportAssist data

The data that SupportAssist sends does not provide technical support with the information that is needed to connect to an ME4 Series array, because passwords are not transmitted.

The configuration and diagnostic information that is sent by SupportAssist includes the following:

  • ME4 Series features
  • ME4 Series logs
  • Hardware inventory including model numbers and firmware versions
  • Connectivity status of server, controller, and enclosure ports
  • ME4 Series volume attributes like name, size, volume folder, storage profile, snapshot profile, and server mappings
  • Controller network configuration
  • I/O, storage, and replication usage information

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