This section provides an overview of the host driver installation process.
Installing the Teradici PCoIP Card Host Dual/Quad
Install the PCoIP host driver software
from dell.com/support.
NOTE: You cannot upgrade the PCoIP host driver software while a VMware View-brokered PCoIP session is active between a host workstation or host PC and VMware View client. Doing this will result in losing access to your mouse and keyboard when the driver software is removed.
To upgrade the PCoIP host driver software in this type of deployment, do one of the following:
- Connect to the host from a zero client.
- Upgrade the software while connecting to the host through another desktop-remoting protocol such as RDP or VNC.
Installing the PCoIP Host Driver Software on a Host PC:
- Download the PCoIP host driver software from the Teradici Support site (click Current PCoIP Product and Releases).
- Log in to the administrative web interface for the host card.
- From the Configuration > Host Driver Function menu, enable the Host Driver Function.
- Restart the host PC.
- Install the PCoIP host software package appropriate for the operating system installed on the host PC. You can start the install process by double-clicking the installer:
- 64 bit: PCoipHostSoftware_x64-v4.3.0.msi (or later)
- When the Welcome screen appears,
click
Next.
- Accept the terms, and then click Next.
- Ensure that the installation location is correct, and click Next.
- Click Install.
NOTE: For Windows 7, when the driver is installed, a
Windows Security dialog may appear. Click
Install to continue with the installation. To keep
this dialog box from appearing in the future, select Always trust software from Teradici Corporation.
- If prompted, restart the operating system; otherwise, skip this step. When restarted, the host driver software installation process continues when the OS boots up. Click Install to continue.
- Click
Finish
to complete the installation.
If the Dell Precision Workstation comes equipped with the optional
Teradici PCoIP Portal and Host Card, make sure the power management
cable on the Teradici card is connected properly on the system
board. The power management cable from the Teradici card must be
plugged into the correct Power remote connection on the system
board. Refer the below image for an example of the Power remote connector labeled 19
on the system board diagram:
Make sure the power management cable from the Teradici card is not
plugged into either the two-pin Clear CMOS or Clear PSWD jumpers.
Plugging the power management cable into the Clear CMOS jumper will
cause the BIOS to reset when sending a remote restart request to
the Teradici card. You will then have to reset the time and BIOS
settings.
If the power management cable from the Teradici card is plugged
into the Clear PSWD jumper, then the BIOS password will be cleared
and a new one will need to be configured.