Dell RecoverPoint for Virtual Machines 6.0.1 Installation and Deployment Guide

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Collect logs

During deployment, collecting logs for the current vRPA cluster and its vRPAs provides information that may be helpful in troubleshooting the installation.

About this task

Logs can be collected from one or more vRPAs in multiple vRPA clusters, if they all reside on a vCenter Server registered with the plugin server, or a vCenter Server that is linked to a vCenter Server that is registered with the plugin server.

Steps

  1. In a web browser, type https://<LAN-ip-address> where <LAN-ip-address> is the vRPA cluster management IP address. In the vRPA cluster home page, click Deployer.
  2. If prompted, type the login credentials for the admin user and click Sign in.
  3. In the upper-right corner, click Collect Logs to display the log collection settings in the Deployer home page.
  4. In the Collect Cluster Logs dialog box:
    Collect Cluster Logs screen
    1. Enter a Start time and End time for log collection.
    2. (Optional) To simultaneously collect logs from vRPAs in other vRPA clusters, expand the Advanced section, and add another vRPA <LAN-ip-address>.
    3. Click Collect Logs.

Results

Depending on the size of the environment, log collection may take several minutes to complete. When the collection process is complete, a success message is displayed with the location (that is vRPA cluster) containing the logs.

Successful log collection message

Next steps

  1. In the success message, click the name of a vRPA cluster to open a browser window to the location of the collected logs.
  2. If prompted to, log in to the vRPA cluster with your admin user credentials.
  3. Click a vRPA log name to download the vRPA log.

    The name of each vRPA log has a *.tar extension and it includes the <clustername><vrpaname> and <vrpaip> for quick identification. The log collection date is displayed under Last Modified.

Directory listing


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