Dell RecoverPoint for Virtual Machines 6.0.1 Installation and Deployment Guide

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Plug-in does not detect the vRPA cluster

About this task

Go through the following steps until the problem is resolved:

Steps

  1. Log out of the vSphere Web Client and log back in.
  2. Refresh the vSphere Web Client.
  3. Log out all users from the vSphere Web Client.
  4. Restart the vSphere Web Client.
  5. Log in to the Managed Object Browser at https://<vSphere Web Client>/mob. Ensure the vCenter credentials are configured correctly.
  6. Restart vRPA1.
  7. Restart vRPA2.
  8. To investigate the root cause of the vRPA failure, collect logs.
  9. If you are using a licensed version of RecoverPoint for VMs, contact Customer Support.

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