Dell RecoverPoint for Virtual Machines 6.0.1 Installation and Deployment Guide

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vRPA cannot detect storage or splitter

When a vRPA cannot detect the storage or the splitters, investigate the status of the vRPA and splitters. Collect and analyze the logs.

Steps

  1. Ensure the vRPA is online.
  2. Ensure the vRPA is attached to the cluster.
  3. Verify that the splitters are running:
    1. Login to ESXi hosts.
    2. Run: ps |grep iofltd-emcsplit
    3. Ensure that splitter processes are running.
  4. To investigate the root cause of why the vRPA went down, collect logs.
  5. If you are using a licensed version of RecoverPoint for VMs, contact Customer Support.

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